Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Syamir

Education Management, 51-100 employees

More than a year

4.0
February 2021

Flexible digital whiteboard

Pros

Miro's extensive range of whiteboard templates enhances planning and brainstorming sessions, while color-coded user assignments facilitate collaboration and communication.

Cons

There are limitations on whiteboard size, and exceeding it requires creating a new board without the ability to combine boards. Additionally, there's no password protection for whiteboards.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

T

Teya

Arts and Crafts, 51-100 employees

Less than a year

5.0
February 2021

Fast and Modern solution for team work

Pros

Miro offers a polished and accessible user experience, making brainstorming sessions and real-time collaboration easy and engaging. Features like screenshot inclusion, history tracking, and cursor follow enhance its usability.

Cons

While I find it intuitive, some colleagues struggle with it, possibly due to skipping the tutorial. Improving the tutorial could address this issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
February 2021

Team planning around the world

Pros

The ability for users to create individual notes and remain anonymous if desired fosters honest feedback. Miro's visual and intuitive nature enables easy adoption by the whole team.

Cons

Adjusting sizes and visual elements isn't as smooth as expected. More communication features would enhance team collaboration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

S

Sofie

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2021

Can pick it up within seconds and do anything

Pros

Miro enables the quick creation of unique custom visuals, simplifying the visualization of information for various purposes.

Cons

While I find it easy to use, some collaborators have struggled with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

1.0
February 2021

Miro is awful

Pros

I appreciate being able to collaborate in real-time with teammates and see their cursors or what they're working on.

Cons

Control system and editing process are cumbersome, especially with a trackpad, and menus are confusing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

5

R

Rebecca

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2021

Easy way to create idea maps and share flows

Pros

Ease of use is a standout feature of Miro, particularly for creating website maps and user flows, making it a perfect fit for my needs.

Cons

No dislikes noted; although not fully utilized for collaboration, it serves its purpose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Koen

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2021

Great way to collaborate

Pros

Collaborating simultaneously with teammates on projects and brainstorming ideas in real-time is a fantastic capability offered by Miro.

Cons

Can't think of any dislikes; it performs its intended function effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

S

Saheed

Research, 1-10 employees

Less than a year

5.0
February 2021

Miro - The Best Software for Visual Communication

Pros

Miro fosters visual collaboration and productive remote brainstorming, facilitating seamless idea generation and cross-pollination among teams.

Cons

The visual representation of ideas with colored sticky notes may be confusing initially, especially for novices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Z

Zee

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2021

Visual Board Collaboration

Pros

In these times of remote work, Miro has been invaluable for brainstorming new ideas and tracking their progress. While we use Jira for general project management, Miro has been indispensable for company board sessions, offering manageability and ease of use.

Cons

Miro has been indispensable for brainstorming and idea tracking, with the only inconvenience being the limitation to three boards in the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
February 2021

Simple but powerful

Pros

Miro strikes a balance between powerful functionality and user-friendliness, providing access to templates and an infinite canvas for seamless idea generation and collaboration.

Cons

Miro is more for generating or documenting ideas than producing final deliverables, offering quick ways to organize various elements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Maisarah

Telecommunications, 500+ employees

Less than a year

5.0
February 2021

Coolaborate ideas on digital whiteboard

Pros

Accessing and collaborating on whiteboards with Miro is straightforward and simple, making online brainstorming sessions with colleagues a breeze.

Cons

Mastery of all features and exporting boards to compatible software can take time. Saving boards as PDF is currently the only option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Melissa

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
February 2021

Best discover of 2020

Pros

As a copywriter, I've found expressing ideas visually challenging. Miro has greatly improved my presentations and ideas with its simple yet effective tools, making explanations to my colleagues much easier.

Cons

Mastering Miro and its tools posed a significant challenge initially. However, ongoing learning remains essential, and I believe any difficulty lies more with me than the software itself.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

5

L

laine

Information Technology and Services, 500+ employees

Less than a year

5.0
February 2021

Collaboration and brainstorming made easy

Pros

This product is user-friendly and easy to adapt to. It simplifies brainstorming, whiteboarding, and collaborating on ideas with teammates, making idea layout effortless.

Cons

While still undergoing development, I currently cannot identify any areas for improvement with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Teresa

Information Technology and Services, 1-10 employees

More than a year

4.0
February 2021

Great tool for visual thinkers and remote collaboration in creative projects

Pros

Collaborating remotely on creative projects has become much simpler with Miro. The customizable templates cater well to my project needs, offering a variety of options.

Cons

The baseline subscription appears relatively expensive for small teams, and the free version's file export quality leaves much to be desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2021

Planning session

Pros

With a wide array of templates available or the option to create custom ones, Miro is the ideal choice for remote planning sessions.

Cons

While unable to find the perfect template, I found it relatively simple to modify an existing one to suit my needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

F

Fabio

E-Learning, 1-10 employees

Less than 6 months

5.0
January 2021

Simple, clear

Pros

Miro empowers organizations to optimize meetings through visualization, whether used collaboratively or by individuals to organize collective ideas. Its intuitive interface further enhances its usability.

Cons

While exporting files may not be immediately intuitive, once understood, the process is relatively straightforward and effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
January 2021

Super quick to learn and get value.

Pros

Even for non-tech-savvy individuals, Miro is incredibly user-friendly. It provides a blank canvas for mapping out ideas and translating complex concepts into actionable visuals, making virtual whiteboarding highly effective.

Cons

The Asana integration isn't flawless, but I attribute this more to Asana's limited API capabilities rather than any fault of Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Hospitality, 11-50 employees

Less than a year

5.0
January 2021

Excellent tool for workshops and Design Thinking

Pros

Miro offers fantastic templates and integrates seamlessly with other essential tools. Its design sprint and workshop features, such as voting and timers, enhance collaboration and ease of use for external stakeholders.

Cons

The pricing model, including the $3 day pass for consultants, strikes me as somewhat peculiar. I would appreciate enhancements such as better grid snapping and X, Y coordinates similar to Whimsical.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andres

Computer Software, 11-50 employees

Less than a year

4.0
January 2021

Great for creative collaboration

Pros

The freedom to build ideas using various templates fosters a shared notebook experience within the team.

Cons

Without utilizing templates or implementing some guidelines, things could easily become disorganized. Furthermore, exporting capabilities are limited for continued work on other platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Michael

Internet, 11-50 employees

Less than 6 months

5.0
January 2021

Excellent tool!

Pros

Miro has evolved from mind map software to a comprehensive collaboration tool. It allows us to plan buyer journeys, workflows, and more with great ease and flexibility, enhanced by excellent sharing and collaboration features.

Cons

There's truly nothing about the software that I find objectionable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5