Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Syamir
Education Management, 51-100 employees
More than a year
“Flexible digital whiteboard
Pros
Miro's extensive range of whiteboard templates enhances planning and brainstorming sessions, while color-coded user assignments facilitate collaboration and communication.
Cons
There are limitations on whiteboard size, and exceeding it requires creating a new board without the ability to combine boards. Additionally, there's no password protection for whiteboards.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Teya
Arts and Crafts, 51-100 employees
Less than a year
“Fast and Modern solution for team work
Pros
Miro offers a polished and accessible user experience, making brainstorming sessions and real-time collaboration easy and engaging. Features like screenshot inclusion, history tracking, and cursor follow enhance its usability.
Cons
While I find it intuitive, some colleagues struggle with it, possibly due to skipping the tutorial. Improving the tutorial could address this issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Team planning around the world
Pros
The ability for users to create individual notes and remain anonymous if desired fosters honest feedback. Miro's visual and intuitive nature enables easy adoption by the whole team.
Cons
Adjusting sizes and visual elements isn't as smooth as expected. More communication features would enhance team collaboration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Sofie
Marketing and Advertising, 11-50 employees
Less than 6 months
“Can pick it up within seconds and do anything
Pros
Miro enables the quick creation of unique custom visuals, simplifying the visualization of information for various purposes.
Cons
While I find it easy to use, some collaborators have struggled with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Miro is awful
Pros
I appreciate being able to collaborate in real-time with teammates and see their cursors or what they're working on.
Cons
Control system and editing process are cumbersome, especially with a trackpad, and menus are confusing.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Rebecca
Marketing and Advertising, 1-10 employees
Less than a year
“Easy way to create idea maps and share flows
Pros
Ease of use is a standout feature of Miro, particularly for creating website maps and user flows, making it a perfect fit for my needs.
Cons
No dislikes noted; although not fully utilized for collaboration, it serves its purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Koen
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Great way to collaborate
Pros
Collaborating simultaneously with teammates on projects and brainstorming ideas in real-time is a fantastic capability offered by Miro.
Cons
Can't think of any dislikes; it performs its intended function effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Saheed
Research, 1-10 employees
Less than a year
“Miro - The Best Software for Visual Communication
Pros
Miro fosters visual collaboration and productive remote brainstorming, facilitating seamless idea generation and cross-pollination among teams.
Cons
The visual representation of ideas with colored sticky notes may be confusing initially, especially for novices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Zee
Information Technology and Services, 11-50 employees
Less than 6 months
“Visual Board Collaboration
Pros
In these times of remote work, Miro has been invaluable for brainstorming new ideas and tracking their progress. While we use Jira for general project management, Miro has been indispensable for company board sessions, offering manageability and ease of use.
Cons
Miro has been indispensable for brainstorming and idea tracking, with the only inconvenience being the limitation to three boards in the free version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Simple but powerful
Pros
Miro strikes a balance between powerful functionality and user-friendliness, providing access to templates and an infinite canvas for seamless idea generation and collaboration.
Cons
Miro is more for generating or documenting ideas than producing final deliverables, offering quick ways to organize various elements.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Maisarah
Telecommunications, 500+ employees
Less than a year
“Coolaborate ideas on digital whiteboard
Pros
Accessing and collaborating on whiteboards with Miro is straightforward and simple, making online brainstorming sessions with colleagues a breeze.
Cons
Mastery of all features and exporting boards to compatible software can take time. Saving boards as PDF is currently the only option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Melissa
Marketing and Advertising, 51-100 employees
Less than 6 months
“Best discover of 2020
Pros
As a copywriter, I've found expressing ideas visually challenging. Miro has greatly improved my presentations and ideas with its simple yet effective tools, making explanations to my colleagues much easier.
Cons
Mastering Miro and its tools posed a significant challenge initially. However, ongoing learning remains essential, and I believe any difficulty lies more with me than the software itself.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
5
laine
Information Technology and Services, 500+ employees
Less than a year
“Collaboration and brainstorming made easy
Pros
This product is user-friendly and easy to adapt to. It simplifies brainstorming, whiteboarding, and collaborating on ideas with teammates, making idea layout effortless.
Cons
While still undergoing development, I currently cannot identify any areas for improvement with this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Information Technology and Services, 1-10 employees
More than a year
“Great tool for visual thinkers and remote collaboration in creative projects
Pros
Collaborating remotely on creative projects has become much simpler with Miro. The customizable templates cater well to my project needs, offering a variety of options.
Cons
The baseline subscription appears relatively expensive for small teams, and the free version's file export quality leaves much to be desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Planning session
Pros
With a wide array of templates available or the option to create custom ones, Miro is the ideal choice for remote planning sessions.
Cons
While unable to find the perfect template, I found it relatively simple to modify an existing one to suit my needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Fabio
E-Learning, 1-10 employees
Less than 6 months
“Simple, clear
Pros
Miro empowers organizations to optimize meetings through visualization, whether used collaboratively or by individuals to organize collective ideas. Its intuitive interface further enhances its usability.
Cons
While exporting files may not be immediately intuitive, once understood, the process is relatively straightforward and effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Super quick to learn and get value.
Pros
Even for non-tech-savvy individuals, Miro is incredibly user-friendly. It provides a blank canvas for mapping out ideas and translating complex concepts into actionable visuals, making virtual whiteboarding highly effective.
Cons
The Asana integration isn't flawless, but I attribute this more to Asana's limited API capabilities rather than any fault of Miro.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Hospitality, 11-50 employees
Less than a year
“Excellent tool for workshops and Design Thinking
Pros
Miro offers fantastic templates and integrates seamlessly with other essential tools. Its design sprint and workshop features, such as voting and timers, enhance collaboration and ease of use for external stakeholders.
Cons
The pricing model, including the $3 day pass for consultants, strikes me as somewhat peculiar. I would appreciate enhancements such as better grid snapping and X, Y coordinates similar to Whimsical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andres
Computer Software, 11-50 employees
Less than a year
“Great for creative collaboration
Pros
The freedom to build ideas using various templates fosters a shared notebook experience within the team.
Cons
Without utilizing templates or implementing some guidelines, things could easily become disorganized. Furthermore, exporting capabilities are limited for continued work on other platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Michael
Internet, 11-50 employees
Less than 6 months
“Excellent tool!
Pros
Miro has evolved from mind map software to a comprehensive collaboration tool. It allows us to plan buyer journeys, workflows, and more with great ease and flexibility, enhanced by excellent sharing and collaboration features.
Cons
There's truly nothing about the software that I find objectionable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5