Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

P
Predrag

International Trade and Development, 1-10 employees

Less than 6 months

4.0

“Consultant using Consultant plan”

Pros

The realistic graphic solution for sticky notes and seamless screen sharing make working in Miro boards a pleasure. Its video and voice options related to mapping software offer excellent value for money.

Cons

Zooming out results in a blurred view, necessitating zooming in to maintain clarity on specific sticky notes. Additionally, I find the solution for aligning sticky notes less satisfactory compared to Lucidchart. Furthermore, templates for House of Quality or QFD with formulas would be a welcome addition.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C
Chris

Architecture & Planning, 101-500 employees

Less than 6 months

5.0

“Online Collaboration”

Pros

As an online workspace, Miro facilitates live collaboration, allowing team members to sketch and share photos on the same canvas, promoting teamwork and creativity.

Cons

There's little to fault with this software; it addresses a critical need for remote collaboration, particularly for those accustomed to sketching together.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

R
Ronald

Utilities, 500+ employees

Less than a year

5.0

“Essential tool for online workshops”

Pros

In the current work-from-home environment, tools like Miro are indispensable for organizing events or workshops. Its user-friendly interface, rich features, and customization options make it an essential tool for various collaborative projects.

Cons

There's very little to criticize about Miro; even the free version offers impressive functionality. The only inconvenience I've encountered is the inability to make payments without a credit card.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

R
Randy

Computer Software, 11-50 employees

Less than a year

5.0

“Essential tool for creative collaboration remotely”

Pros

Miro has been invaluable in facilitating remote yet collaborative creative workshop sessions amidst the pandemic. It may not solve all challenges, but leveraging its features has significantly improved the effectiveness of online workshops.

Cons

Certain aspects of the interface and usability aren't as intuitive as I'd prefer. Despite investing numerous hours, I still encounter occasional interface issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

5.0

“Collaboration tool worth checking”

Pros

Miro serves as an excellent collaboration tool, enabling workshops with multiple users seamlessly. Its ability to track coworker pointers enhances real-time collaboration.

Cons

Performance is superior on Chrome compared to Edge or IE, and the installed app lacks stability. While the interface seems straightforward, it may require explanation for certain users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Very cool software”

Pros

Introduced to Miro at a remote conference, I was impressed by its real-time collaboration capabilities. It's now my go-to tool for gathering project ideas and virtual whiteboarding, offering much more than meets the eye.

Cons

While there is a slight learning curve, once overcome, the tool becomes quite user-friendly and significantly enhances task efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G
Gerald

Management Consulting, 1-10 employees

4.0

“miro - a nice but limited whiteboarding tool”

Pros

Miro's easy-to-use features, including zoomable space, colored post-its, and real-time collaboration, enhance its usability for agile workflows.

Cons

Whiteboarding and using colored post-its aren't always sufficient, particularly in workshops. Integrated documents and multipage formats like PPTX or PDF that retain their original format upon export would be advantageous.

Rating Distribution

Ease of use

9

Value for money

4

Customer Support

6

Functionality

5

L
Leah

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Favorite brainstorming tool”

Pros

Miro has become an invaluable tool for brainstorming and project management, offering seamless integration with platforms like Asana. Its unlimited canvas and diverse templates make it ideal for remote collaboration.

Cons

The tutorials appear geared toward larger development teams, but with some creativity, small businesses can effectively leverage this tool for collaboration.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

K
Kasey

Consumer Services, 1-10 employees

Less than a year

5.0

“Miro, you nailed it!”

Pros

Miro provides an exceptional remote collaboration experience, impressing clients with its workflow-building capabilities.

Cons

While not inherently a drawback, the abundance of templates can be overwhelming, making it difficult to select the most suitable one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Eddie

Computer Software, 11-50 employees

Less than 6 months

3.0

“Miro at school”

Pros

Using Miro for school projects facilitates seamless collaboration among remote team members.

Cons

Loading and utilizing PDF or Word documents in the software can be challenging, as pages don't consistently load correctly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

S
Simisara

Information Technology and Services, 101-500 employees

Less than a year

4.0

“Good tool to visualise complex processes to create an appropriate structure”

Pros

Miro enables the creation of easily modifiable mindmaps from scratch, promoting independent collaboration among multiple users with the option to add comments.

Cons

Dragging notes in the kanban board or brain wiring template isn't smooth, as they often snap to the wrong board. Introducing an idea voting option could enhance the user experience.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

S
Sarah

Management Consulting, 11-50 employees

Less than 6 months

5.0

“Will bring any virtual team meeting to the next level”

Pros

Miro stands out as an exceptional tool for enhancing virtual brainstorming, workshops, and meetings. Its fun yet functional design, along with specific facilitation features, makes it indispensable for collaborative activities. Additionally, its wide range of templates simplifies activity setup and provides inspiration for engaging meetings.

Cons

Some older colleagues found Miro challenging to use, possibly due to our team's heavy reliance on text-heavy activities, which can clutter the board and make it difficult to read.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Great for sharing ideas across teams”

Pros

The ability for multiple team members to use Miro boards simultaneously fosters real-time collaboration, enhancing productivity and teamwork.

Cons

Zooming in and out on your own board can be somewhat challenging. Implementing a feature to pin your spot on the board for easy return would be beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

G
Ginger

Civic & Social Organization, 11-50 employees

Less than a year

5.0

“Love Miro!!”

Pros

Miro proves invaluable during meetings, offering a perfect tool for note-taking and collaboration.

Cons

Practice was necessary initially, and there was a slight learning curve, but now I'm proficient with the tool. It's proven to be invaluable during meetings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

“Good online collaboration tool for more technically inclined people”

Pros

With its unlimited canvas and browser-based collaborative whiteboard editing, Miro offers a versatile platform supported by a reasonable selection of templates.

Cons

Miro is well-suited for technically inclined users, but those less web or tech-savvy may encounter difficulties. Integration with a wider ecosystem, such as Microsoft or Google suite, would be advantageous.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

R
Rich

Financial Services, 500+ employees

Less than a year

5.0

“Using Miro for Wireframe Collaboration”

Pros

Collaboration on idea development, storyboarding, and wireframing is seamless with Miro. It provides robust wireframing capabilities, allowing multiple users to contribute to a single wireframe story, alongside features like text, callouts, uploads, and Google image search.

Cons

I have yet to encounter any issues as I continue using it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

Y
Yaxi

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Powerful white boarding/collaboration tool with lots”

Pros

Miro offers an array of templates, making it an excellent choice for brainstorming, whiteboarding, process mapping, and user journey mapping, particularly beneficial for remote team collaboration. It also facilitates easy commenting and feedback from teammates.

Cons

Understanding all the features and finding the optimal templates for projects can be time-consuming. It's sometimes unclear who made changes to a project or board, leading to confusion.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0

“Two heads are better than one”

Pros

As my primary tool for solo or team brainstorming, Miro offers a wealth of features even in its free version. Its straightforward pricing model, easy setup, and screen sharing capabilities make it highly accessible, supported by concise tutorials.

Cons

There's room for improvement in the visual aspects of mind maps, as other brands offer more visually appealing options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

G
Guilherme

Education Management, 1-10 employees

5.0

“Really good collaborative whiteboard”

Pros

The user-friendly design and ease of use contribute to Miro's appeal, offering both aesthetic appeal and functional performance.

Cons

First-time users might feel overwhelmed initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
Christophe

Luxury Goods & Jewelry, 1-10 employees

More than a year

5.0

“Miro - One of my essential tool”

Pros

Miro serves as a versatile tool for brainstorming, wireframing, mind mapping, and creating infographics. Its flexibility makes it invaluable for various tasks, including solution building and pitch deck creation.

Cons

Transitioning from RealtimeBoard to Miro brought additional features but also some confusion. The platform lacks a compelling brand identity, which affects user engagement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10