Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Predrag
International Trade and Development, 1-10 employees
Less than 6 months
“Consultant using Consultant plan
Pros
The realistic graphic solution for sticky notes and seamless screen sharing make working in Miro boards a pleasure. Its video and voice options related to mapping software offer excellent value for money.
Cons
Zooming out results in a blurred view, necessitating zooming in to maintain clarity on specific sticky notes. Additionally, I find the solution for aligning sticky notes less satisfactory compared to Lucidchart. Furthermore, templates for House of Quality or QFD with formulas would be a welcome addition.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Chris
Architecture & Planning, 101-500 employees
Less than 6 months
“Online Collaboration
Pros
As an online workspace, Miro facilitates live collaboration, allowing team members to sketch and share photos on the same canvas, promoting teamwork and creativity.
Cons
There's little to fault with this software; it addresses a critical need for remote collaboration, particularly for those accustomed to sketching together.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Ronald
Utilities, 500+ employees
Less than a year
“Essential tool for online workshops
Pros
In the current work-from-home environment, tools like Miro are indispensable for organizing events or workshops. Its user-friendly interface, rich features, and customization options make it an essential tool for various collaborative projects.
Cons
There's very little to criticize about Miro; even the free version offers impressive functionality. The only inconvenience I've encountered is the inability to make payments without a credit card.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Randy
Computer Software, 11-50 employees
Less than a year
“Essential tool for creative collaboration remotely
Pros
Miro has been invaluable in facilitating remote yet collaborative creative workshop sessions amidst the pandemic. It may not solve all challenges, but leveraging its features has significantly improved the effectiveness of online workshops.
Cons
Certain aspects of the interface and usability aren't as intuitive as I'd prefer. Despite investing numerous hours, I still encounter occasional interface issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
“Collaboration tool worth checking
Pros
Miro serves as an excellent collaboration tool, enabling workshops with multiple users seamlessly. Its ability to track coworker pointers enhances real-time collaboration.
Cons
Performance is superior on Chrome compared to Edge or IE, and the installed app lacks stability. While the interface seems straightforward, it may require explanation for certain users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Very cool software
Pros
Introduced to Miro at a remote conference, I was impressed by its real-time collaboration capabilities. It's now my go-to tool for gathering project ideas and virtual whiteboarding, offering much more than meets the eye.
Cons
While there is a slight learning curve, once overcome, the tool becomes quite user-friendly and significantly enhances task efficiency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Gerald
Management Consulting, 1-10 employees
“miro - a nice but limited whiteboarding tool
Pros
Miro's easy-to-use features, including zoomable space, colored post-its, and real-time collaboration, enhance its usability for agile workflows.
Cons
Whiteboarding and using colored post-its aren't always sufficient, particularly in workshops. Integrated documents and multipage formats like PPTX or PDF that retain their original format upon export would be advantageous.
Rating Distribution
Ease of use
9
Value for money
4
Customer Support
6
Functionality
5
Leah
Marketing and Advertising, 1-10 employees
Less than 6 months
“Favorite brainstorming tool
Pros
Miro has become an invaluable tool for brainstorming and project management, offering seamless integration with platforms like Asana. Its unlimited canvas and diverse templates make it ideal for remote collaboration.
Cons
The tutorials appear geared toward larger development teams, but with some creativity, small businesses can effectively leverage this tool for collaboration.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5
Kasey
Consumer Services, 1-10 employees
Less than a year
“Miro, you nailed it!
Pros
Miro provides an exceptional remote collaboration experience, impressing clients with its workflow-building capabilities.
Cons
While not inherently a drawback, the abundance of templates can be overwhelming, making it difficult to select the most suitable one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eddie
Computer Software, 11-50 employees
Less than 6 months
“Miro at school
Pros
Using Miro for school projects facilitates seamless collaboration among remote team members.
Cons
Loading and utilizing PDF or Word documents in the software can be challenging, as pages don't consistently load correctly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Simisara
Information Technology and Services, 101-500 employees
Less than a year
“Good tool to visualise complex processes to create an appropriate structure
Pros
Miro enables the creation of easily modifiable mindmaps from scratch, promoting independent collaboration among multiple users with the option to add comments.
Cons
Dragging notes in the kanban board or brain wiring template isn't smooth, as they often snap to the wrong board. Introducing an idea voting option could enhance the user experience.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Sarah
Management Consulting, 11-50 employees
Less than 6 months
“Will bring any virtual team meeting to the next level
Pros
Miro stands out as an exceptional tool for enhancing virtual brainstorming, workshops, and meetings. Its fun yet functional design, along with specific facilitation features, makes it indispensable for collaborative activities. Additionally, its wide range of templates simplifies activity setup and provides inspiration for engaging meetings.
Cons
Some older colleagues found Miro challenging to use, possibly due to our team's heavy reliance on text-heavy activities, which can clutter the board and make it difficult to read.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Great for sharing ideas across teams
Pros
The ability for multiple team members to use Miro boards simultaneously fosters real-time collaboration, enhancing productivity and teamwork.
Cons
Zooming in and out on your own board can be somewhat challenging. Implementing a feature to pin your spot on the board for easy return would be beneficial.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Ginger
Civic & Social Organization, 11-50 employees
Less than a year
“Love Miro!!
Pros
Miro proves invaluable during meetings, offering a perfect tool for note-taking and collaboration.
Cons
Practice was necessary initially, and there was a slight learning curve, but now I'm proficient with the tool. It's proven to be invaluable during meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Good online collaboration tool for more technically inclined people
Pros
With its unlimited canvas and browser-based collaborative whiteboard editing, Miro offers a versatile platform supported by a reasonable selection of templates.
Cons
Miro is well-suited for technically inclined users, but those less web or tech-savvy may encounter difficulties. Integration with a wider ecosystem, such as Microsoft or Google suite, would be advantageous.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Rich
Financial Services, 500+ employees
Less than a year
“Using Miro for Wireframe Collaboration
Pros
Collaboration on idea development, storyboarding, and wireframing is seamless with Miro. It provides robust wireframing capabilities, allowing multiple users to contribute to a single wireframe story, alongside features like text, callouts, uploads, and Google image search.
Cons
I have yet to encounter any issues as I continue using it.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Yaxi
Marketing and Advertising, 51-100 employees
Less than 6 months
“Powerful white boarding/collaboration tool with lots
Pros
Miro offers an array of templates, making it an excellent choice for brainstorming, whiteboarding, process mapping, and user journey mapping, particularly beneficial for remote team collaboration. It also facilitates easy commenting and feedback from teammates.
Cons
Understanding all the features and finding the optimal templates for projects can be time-consuming. It's sometimes unclear who made changes to a project or board, leading to confusion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Two heads are better than one
Pros
As my primary tool for solo or team brainstorming, Miro offers a wealth of features even in its free version. Its straightforward pricing model, easy setup, and screen sharing capabilities make it highly accessible, supported by concise tutorials.
Cons
There's room for improvement in the visual aspects of mind maps, as other brands offer more visually appealing options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Guilherme
Education Management, 1-10 employees
“Really good collaborative whiteboard
Pros
The user-friendly design and ease of use contribute to Miro's appeal, offering both aesthetic appeal and functional performance.
Cons
First-time users might feel overwhelmed initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Christophe
Luxury Goods & Jewelry, 1-10 employees
More than a year
“Miro - One of my essential tool
Pros
Miro serves as a versatile tool for brainstorming, wireframing, mind mapping, and creating infographics. Its flexibility makes it invaluable for various tasks, including solution building and pitch deck creation.
Cons
Transitioning from RealtimeBoard to Miro brought additional features but also some confusion. The platform lacks a compelling brand identity, which affects user engagement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10