Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Javier

Information Services, 11-50 employees

Less than 6 months

4.0
October 2020

Idea management and refinement

Pros

Miro provides a graphical and collaborative platform for brainstorming and selecting initiatives. It has significantly enhanced our team's ability to communicate and visualize development ideas.

Cons

Finding items on very large or detailed boards can be challenging, although still easier compared to previous tools. Mobile applications offer limited utility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

G

Greeshma

Computer Software, 51-100 employees

Less than 6 months

4.0
October 2020

Great collaboration tool

Pros

My team has seamlessly integrated Miro into our workflow for design brainstorming, architecture overviews, and collaboration. Its resemblance to a traditional whiteboard has made it invaluable for remote work, supporting smooth collaboration among multiple active users.

Cons

Some team members find the UI less intuitive, especially when multiple changes occur simultaneously on the same board, making it challenging to track revisions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

3.0
October 2020

Its baby tool

Pros

Despite its many features, practical usability can feel limited, akin to a wooden table. While Miro offers various templates and support for different stages of development, it can be frustrating for small projects, often rendering work as mere images rather than functional components.

Cons

Creating real application wireframes and flowcharts can be frustrating and time-consuming, especially when objects behave unexpectedly.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7

C

Cinthya

Retail, 1-10 employees

Less than 6 months

5.0
October 2020

MIROvellous.

Pros

Miro's intuitive and user-friendly interface serves as a comprehensive planning and idea tracking tool, complemented by impressive collaboration features.

Cons

Occasionally, I struggle with managing layers or locking content, suggesting room for improvement in this area.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

M

Mia

Computer Software, 51-100 employees

Less than a year

5.0
October 2020

Mind blowing collaboration tool

Pros

Miro's collaboration capabilities continue to impress, particularly for remote work scenarios. Its ease of use, flexibility, and functions make it the go-to choice for visualizing information and fostering team collaboration.

Cons

Running multiple Miro tabs simultaneously can significantly slow down my computer due to its resource-intensive nature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
September 2020

Miro is the best digital whiteboard

Pros

The extensive zooming capabilities and multi-area productivity enhance the user experience on Miro.

Cons

Mobile access to templates would enhance usability.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

F

Felippe

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
September 2020

Absolutely scammed

Pros

While Miro's software is intuitive and user-friendly, users should be cautious of potential traps.

Cons

Issues arise when sharing boards, with unexpected charges for inviting additional users. Clear notifications about potential charges are needed.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

8

Functionality

7

LM

Luis Miguel

Retail, 51-100 employees

Less than 6 months

5.0
September 2020

Easy to use colaboration tool

Pros

With its ease of use, Miro facilitates idea sharing and creation of mind maps effortlessly. Setup is hassle-free, making it a valuable tool for visualizing concepts and processes.

Cons

Difficulty deleting a previously created branch in a mind map was encountered, although the tool remained useful overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Ana

Computer Software, 500+ employees

Less than 6 months

5.0
September 2020

Great tool for remote brainstorm

Pros

Serving as a collaborative tool, Miro enables real-time brainstorming and collaboration, particularly valuable for remote meetings.

Cons

Visibility issues may arise depending on setup and idea complexity, requiring consideration before real-time collaboration.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Rita

Computer Software, 51-100 employees

Less than a year

5.0
September 2020

Best collaboration tool

Pros

Constant updates and relevant features from the Miro team support online collaboration effectively. Features like public sharing, timers, and voting tools enhance its usability.

Cons

Initially, I found it confusing to share boards without incurring extra charges.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

5

D

Denis

Banking, 500+ employees

Less than 6 months

5.0
September 2020

Great for online meetings during COVID times

Pros

Miro's collaborative workflow, cursor tracking, and automatic cursor following option enhance team interaction and engagement during collaborative sessions.

Cons

Resizing sticky notes isn't always straightforward, and sharing boards can be confusing due to complex pricing and account limitations.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
September 2020

Great for the post-Corona reality

Pros

Miro's role in facilitating remote collaboration across teams is highly valued, particularly in the current virtual work environment. Its ease of use makes it suitable for various collaborative tasks, from idea sharing to decision-making.

Cons

Anonymous commenting by registered users could improve features like voting sessions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Catalina

Management Consulting, 1-10 employees

4.0
September 2020

Brainstorming tool

Pros

Miro's versatility and intuitive interface make it suitable for both solo and collaborative brainstorming sessions. Its ease of use extends to features like mind maps, enhancing its utility.

Cons

Including format options in a toolbar for easy customization would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

4.0
August 2020

Miro Review

Pros

Miro stands out for its exceptional collaborative experience, making remote work more manageable for creative individuals.

Cons

The export process for boards could be streamlined for improved efficiency.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
August 2020

Great whiteboard tool

Pros

My team relies on Miro as a digital whiteboard for process improvement meetings, appreciating its diverse toolset and ease of use. It offers both basic functionality and advanced features like quick voting, enhancing collaboration.

Cons

Some functions are not immediately obvious, but the availability of tutorials helps in exploring features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Matheus

Education Management, 11-50 employees

Less than 6 months

5.0
August 2020

Amazing tool during the pandemic

Pros

Miro's ability to accommodate multiple users simultaneously, with cursor tracking features, significantly enhances brainstorming meetings and collaborative sessions.

Cons

Lack of an option to selectively hide users' cursors is noted, suggesting room for improvement in cursor management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
August 2020

great workshop tool, but guidance needed for first time users

Pros

Recognized for its potential, Miro functions effectively as a virtual table and whiteboard, proving invaluable for remote workshops.

Cons

Providing guidance for first-time users to avoid accidental mismanagement of workshop components would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

7

S

Sandra

Professional Training & Coaching, 11-50 employees

Less than a year

5.0
August 2020

Great features, well thought out product

Pros

Miro's intuitive interface simplifies collaboration across multiple applications, offering versatility in its usage.

Cons

The pricing didn't align with our organization's needs, despite offering value for money.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
August 2020

The missing piece for remote

Pros

Miro fills a crucial gap in remote collaboration tools by providing a virtual whiteboard experience. While it may not fully replicate in-person deliberations, its additional features offer powerful capabilities.

Cons

Inability to access whiteboards offline in the apps is a limitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
August 2020

Very helpful tool, especially in work from home setting

Pros

Assists in conducting distributed workshops and provides an intuitive interface for granting access to others.

Cons

Integrations may be lacking, and there's a tendency for excessive zooming out, requiring a search for board content.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8