Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Javier
Information Services, 11-50 employees
Less than 6 months
“Idea management and refinement
Pros
Miro provides a graphical and collaborative platform for brainstorming and selecting initiatives. It has significantly enhanced our team's ability to communicate and visualize development ideas.
Cons
Finding items on very large or detailed boards can be challenging, although still easier compared to previous tools. Mobile applications offer limited utility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Greeshma
Computer Software, 51-100 employees
Less than 6 months
“Great collaboration tool
Pros
My team has seamlessly integrated Miro into our workflow for design brainstorming, architecture overviews, and collaboration. Its resemblance to a traditional whiteboard has made it invaluable for remote work, supporting smooth collaboration among multiple active users.
Cons
Some team members find the UI less intuitive, especially when multiple changes occur simultaneously on the same board, making it challenging to track revisions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Its baby tool
Pros
Despite its many features, practical usability can feel limited, akin to a wooden table. While Miro offers various templates and support for different stages of development, it can be frustrating for small projects, often rendering work as mere images rather than functional components.
Cons
Creating real application wireframes and flowcharts can be frustrating and time-consuming, especially when objects behave unexpectedly.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
7
Cinthya
Retail, 1-10 employees
Less than 6 months
“MIROvellous.
Pros
Miro's intuitive and user-friendly interface serves as a comprehensive planning and idea tracking tool, complemented by impressive collaboration features.
Cons
Occasionally, I struggle with managing layers or locking content, suggesting room for improvement in this area.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Mia
Computer Software, 51-100 employees
Less than a year
“Mind blowing collaboration tool
Pros
Miro's collaboration capabilities continue to impress, particularly for remote work scenarios. Its ease of use, flexibility, and functions make it the go-to choice for visualizing information and fostering team collaboration.
Cons
Running multiple Miro tabs simultaneously can significantly slow down my computer due to its resource-intensive nature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Miro is the best digital whiteboard
Pros
The extensive zooming capabilities and multi-area productivity enhance the user experience on Miro.
Cons
Mobile access to templates would enhance usability.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Felippe
Marketing and Advertising, 1-10 employees
Less than 6 months
“Absolutely scammed
Pros
While Miro's software is intuitive and user-friendly, users should be cautious of potential traps.
Cons
Issues arise when sharing boards, with unexpected charges for inviting additional users. Clear notifications about potential charges are needed.
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
8
Functionality
7
Luis Miguel
Retail, 51-100 employees
Less than 6 months
“Easy to use colaboration tool
Pros
With its ease of use, Miro facilitates idea sharing and creation of mind maps effortlessly. Setup is hassle-free, making it a valuable tool for visualizing concepts and processes.
Cons
Difficulty deleting a previously created branch in a mind map was encountered, although the tool remained useful overall.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Ana
Computer Software, 500+ employees
Less than 6 months
“Great tool for remote brainstorm
Pros
Serving as a collaborative tool, Miro enables real-time brainstorming and collaboration, particularly valuable for remote meetings.
Cons
Visibility issues may arise depending on setup and idea complexity, requiring consideration before real-time collaboration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Rita
Computer Software, 51-100 employees
Less than a year
“Best collaboration tool
Pros
Constant updates and relevant features from the Miro team support online collaboration effectively. Features like public sharing, timers, and voting tools enhance its usability.
Cons
Initially, I found it confusing to share boards without incurring extra charges.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
5
Denis
Banking, 500+ employees
Less than 6 months
“Great for online meetings during COVID times
Pros
Miro's collaborative workflow, cursor tracking, and automatic cursor following option enhance team interaction and engagement during collaborative sessions.
Cons
Resizing sticky notes isn't always straightforward, and sharing boards can be confusing due to complex pricing and account limitations.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Great for the post-Corona reality
Pros
Miro's role in facilitating remote collaboration across teams is highly valued, particularly in the current virtual work environment. Its ease of use makes it suitable for various collaborative tasks, from idea sharing to decision-making.
Cons
Anonymous commenting by registered users could improve features like voting sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catalina
Management Consulting, 1-10 employees
“Brainstorming tool
Pros
Miro's versatility and intuitive interface make it suitable for both solo and collaborative brainstorming sessions. Its ease of use extends to features like mind maps, enhancing its utility.
Cons
Including format options in a toolbar for easy customization would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not Specified, 101-500 employees
“Miro Review
Pros
Miro stands out for its exceptional collaborative experience, making remote work more manageable for creative individuals.
Cons
The export process for boards could be streamlined for improved efficiency.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Great whiteboard tool
Pros
My team relies on Miro as a digital whiteboard for process improvement meetings, appreciating its diverse toolset and ease of use. It offers both basic functionality and advanced features like quick voting, enhancing collaboration.
Cons
Some functions are not immediately obvious, but the availability of tutorials helps in exploring features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Matheus
Education Management, 11-50 employees
Less than 6 months
“Amazing tool during the pandemic
Pros
Miro's ability to accommodate multiple users simultaneously, with cursor tracking features, significantly enhances brainstorming meetings and collaborative sessions.
Cons
Lack of an option to selectively hide users' cursors is noted, suggesting room for improvement in cursor management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“great workshop tool, but guidance needed for first time users
Pros
Recognized for its potential, Miro functions effectively as a virtual table and whiteboard, proving invaluable for remote workshops.
Cons
Providing guidance for first-time users to avoid accidental mismanagement of workshop components would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
7
Sandra
Professional Training & Coaching, 11-50 employees
Less than a year
“Great features, well thought out product
Pros
Miro's intuitive interface simplifies collaboration across multiple applications, offering versatility in its usage.
Cons
The pricing didn't align with our organization's needs, despite offering value for money.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“The missing piece for remote
Pros
Miro fills a crucial gap in remote collaboration tools by providing a virtual whiteboard experience. While it may not fully replicate in-person deliberations, its additional features offer powerful capabilities.
Cons
Inability to access whiteboards offline in the apps is a limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Very helpful tool, especially in work from home setting
Pros
Assists in conducting distributed workshops and provides an intuitive interface for granting access to others.
Cons
Integrations may be lacking, and there's a tendency for excessive zooming out, requiring a search for board content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8