Information Technology and Services, 1-10 employees
Less than a year
“Excellent”
Pros
I consider it to be a great CRM that's functional, aesthetically pleasing, and economical. The excellent technical support completes the offer for me.
Cons
Nothing special to report, the functionalities are optimally developed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
“Simple & Intuitive”
Pros
I appreciate how simple and intuitive it is, making it easy to use for multiple tasks while being extremely economical. I believe it offers excellent value for money, especially since the free version provides so much.
Cons
The cost, task management, and ease of use make it an excellent CRM for business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
“A smart platform”
Pros
I enjoy the ease of use and the interface.
Cons
I would say there are no things I didn't like.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Professional Training & Coaching, 500+ employees
Less than a year
“Perfect for entrepreneurs and professionals”
Pros
I experience great ease of use with its functionality, design, and content organization.
Cons
Everything works fine, maybe just the integration with other software needs testing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Simple, powerful, reliable”
Pros
The simplicity of use is perfect for me, especially since I always have little time to learn complex procedures. It's one of the must-haves that led me to choose Mokapen.
Cons
I know that some connectivity options with external tools are in the works. I'm looking forward to it!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
“Bocapen”
Pros
I admire the functionality, speed, simplicity, and accessibility.
Cons
The ticketing system and ticket management are commendable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 500+ employees
“Easy and useful”
Pros
I love the wonderful possibility to dive into several product reviews.
Cons
Why not add different languages? It could be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Services, 1-10 employees
“Great software”
Pros
With the free version, I can take advantage of a lot of potential.
Cons
Not everything is immediately understandable, but it makes sense for a very complete software to have a learning phase before use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 500+ employees
“Very good”
Pros
I regard it as practical and functional. The team is very responsive.
Cons
There are no particular inconveniences; the assistance is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Easy and versatile”
Pros
Unlike the many CRMs on the market, I perceive Mokapen as extremely simple to set up. It only took me a few minutes to start my organization. The support is fabulous.
Cons
Nothing special to mention, it is a product that is constantly evolving!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than 6 months
“Optimize work in a team”
Pros
I value the ability to collaborate with my team in managing projects and tasks. The user interface is well-structured, streamlined, fast, and above all, intuitive. The potential of the platform, even in the free version, is impressive.
Cons
The implementation of some useful Cloud services is still missing, but they are included in the roadmap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
“Easy & Cheap”
Pros
I like the presence of a totally free version, which, although limited, is complete. The possible purchase of additional features at reduced costs is a bonus. Being totally in the cloud, it requires no infrastructural effort, and it's customizable and available in Italian with a simple learning curve.
Cons
In the free version, additional features could be added.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
6
Management Consulting, 11-50 employees
Less than a year
“Using Mokapen”
Pros
I regard it as dynamic and intuitive.
Cons
NO negative comments from my side.I appreciate the graphics and project management options.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 11-50 employees
More than a year
“A CRM for everyone”
Pros
I perceive the software as easy to use, and I appreciate that it's available in Italian. Many similar software options are only in English.
Cons
I don't think I am pointing out any flaws. There are many integrations that will be implemented shortly, as already announced by the company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“Exceptional!”
Pros
It is very intuitive and complete, yet easy to use. It contains a dashboard that meets many needs, from managing contacts to sharing projects with customers.
Cons
Some features could be included in the entry-level package.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10