Mokapen Reviews

Pros

I find Mokapen to be simple and user-friendly software.

Cons

My address book list does not always work well. Some customizations are still too cumbersome for me.

Pros

I enjoy the ease of use and the speed with which I learned the features.

Cons

I have not found any drawbacks at the moment.

Pros

It is very easy to learn the development of new features, and their propensity to provide quality and customized solutions. Their customer support is definitely a 10 out of 10.

Cons

At the moment, I don't have any issues, I am also confident that if I have special requests, I'll be able to propose them.

Pros

I think it is a very robust tool that has the most important features I'd like to have in a CRM tool. I can easily add, edit, and segment contacts. The project planning capabilities are also very nice. Mokapen has great customer service that is always there to answer my questions. They really listen to my needs and use this input to directly improve their tool. I love the fact that they have a public roadmap so I can see what developments are yet to come. The tool is also very reasonably priced. I would recommend it if you are starting out with CRM.

Cons

I like the fact that I can use the tool as a ticketing service. However, I think it only works with registered users who count towards the total user count for the account. For a ticketing system, I'm not sure I want customers to have to create an account. I'm sure the tool works fine for agencies looking to follow up on projects. It just wasn't a fit for my business. Mokapen support is great! I can send them a message on the website, and they almost always reply instantly. They could further improve the tool by creating more support articles on how to use it.

Pros

I believe it's an excellent CRM, and I recommend it for business management and customer programming.

Cons

I have to pay attention to the Excel files I upload to ensure there are no writing formulas on the Excel cells.

Pros

The simplicity, which allows me to get to work right away without needing an hours-long course. The cost is great, and the freemium version already provides a wide overview of solutions to optimize my work.

Cons

It is hard to say, it's doing its job well, and the rest might just be my personal vision.

Pros

This software is very smooth to use and the very clear graphic interface.

Cons

At the moment, I don't have any negative factors to point out.

Pros

In addition to managing all the activities of different projects, even for large teams, I find the possibility of being able to search for missing resources within the platform to be a real plus!

Cons

The platform is constantly evolving, and I believe it can only grow with new features.

Pros

Mokapen is very simple because it fits my needs.

Cons

Currently, there are not too many configurable notifications.

Pros

It is intuitive and easy to use. The dashboard is clear, the colors are relaxing, and the functions to divide Workareas, Projects, and Tasks are immediate. I didn't invest a lot of time to understand how it works.

Cons

Nothing to report. At the moment, I haven't found any aspects that I don't like.

Pros

I enjoy the ease of installation and support in English!

Cons

The current (temporary) lack of integration with Zapier is an issue for me.

Pros

I like the simplicity of the onboarding process and the convenience of "ready to use" compared to competing tools where several configurations are required before going live.

Cons

I have not encountered any drawbacks at the moment as I am in the early stages of designing my lead management processes. The only drawback is that there are only two users in the free profile, a problem that can be easily overcome by purchasing the paid version!

Pros

I value the CRM and collaboration, the customer support, and the organization-based, non-user licensing model.

Cons

Marketing automation and calendar features need to be implemented.

Pros

Mokapen is very user-friendly software that can be adapted to any need I deem necessary for my work process.

Cons

It can always be improved and I must say that being a very malleable software, I don't have any particular negative notes about the product.

Pros

It is easy to use and management of locations, projects, and the collection of locations.

Cons

I have issues with contact integration and duplicate management.

Pros

As someone who is a beginner and can't stand software that is too complicated, I find this smart product suitable for me. The graphics are simple and intuitive.

Cons

The system of integrations needs to be improved, and I would say the smartphone application is fundamental.

Pros

It is very simple and low prices, and the assistance really exceeded my expectations.

Cons

NO CONS. I appreciate the ease of use and punctual assistance.

Pros

Mokapen seamlessly integrated with my easy-to-use processes.

Cons

I can't write about any inconveniences yet because I've only been using it for a short time.

Pros

I didn't have any difficulty in learning how it works, Mokapen makes everything look very simple.

Cons

The fact that I can't use it well while completely on the move is an issue for me.

Pros

I love the graphics, the insertion methods, and the ease of use, all of which make the user experience smooth and satisfying. For small businesses, Mokapen was what I was missing.

Cons

I am sorry, but I really have nothing to complain about.