monday.com Software

monday.com Software Reviews

excellence-awards
Claimed

Claimed

Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rian

Luxury Goods & Jewelry, 101-500 employees

More than a year

4.0
March 2025

Simple, sleek tool for managing projects

Pros

One of my favorite things about Monday.com is the endless opportunities it offers with automations. Over the years, they've really stepped up their game and now you can do some pretty amazing stuff with it. The automations save me a ton of time and make managing tasks a lot more efficient.

Cons

One thing I don't like about Monday.com is how some of the features are split between different plans. For example, Single Sign-On (SSO) should be available in the professional plan, not just the enterprise one. Also, the file storage goes from 100GB to 1TB as you move from the professional plan to the enterprise one, which feels a bit unbalanced.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Nadia

Education Management, N/A employees

Less than a year

5.0
March 2025

Fantastic group tracking tool

Pros

I love how it lets me track team progress and productivity. It's so satisfying to see everything laid out clearly and I can easily check in on how everyone is doing with their tasks. It really helps keep everything on track.

Cons

It was quite difficult when I first started using it. There's a lot to figure out and it took some time to get comfortable with all the options and features. But once I got the hang of it, it made a lot more sense.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

L

Lauren

Retail, 1-50 employees

More than a year

3.0
March 2025

Monday is just okay

Pros

There are tons of customization options that are perfect for managing content and marketing projects. Whether I need to create different workflows or manage different tasks, Monday.com lets me set things up exactly how I want them.

Cons

One thing I don't like is how there's no satisfying way to check off a task. The tasks don't always align with due dates in a clear, organized way. Also, I can't add images to tasks and preview them in a useful, visual way. Email notifications about tasks are also incomplete and it leaves me unsure about what's really going on with a task.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Events Services, 1-50 employees

Less than a year

3.0
March 2025

Powerful but can feel overwhelming at times

Pros

The project management tools are really strong and helped us a lot during some big projects. It made organizing everything so much easier and we were able to stay on top of every detail without getting overwhelmed.

Cons

We found that it became more process-driven than actually integrating with our workflows. It's like the platform sets its own pace and it was harder to fit into the way we wanted to work.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

7

D

David

Real Estate, 1-50 employees

More than a year

5.0
March 2025

Dynamic & efficient work management tool

Pros

The interface is super interactive and easy to use. I love the customizable workflows with automation and AI features. Plus, the ability to view things in different formats like Kanban, Gantt and Calendar is fantastic. It also integrates smoothly with other tools and I feel secure knowing they comply with GDPR and HIPAA. It's scalable, so it works for teams of all sizes.

Cons

Some advanced features are locked behind Enterprise plans, which can be frustrating. Plus, it can be overwhelming for first-time users because there are so many customization options. The pricing is also higher compared to simpler project management tools and certain integrations require additional setup or third-party apps, which adds extra steps to get things working smoothly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

J

Joe

Events Services, 1-10 employees

More than a year

5.0
March 2025

I love it

Pros

It is really useful when it comes to tracking stats for our office. It's helped us stay on top of our numbers and keep everything organized, which is key for our success.

Cons

There was definitely a learning curve due to the vast amount of options available. However, I would say that's more of a pro than a con in the long run, because it means you can really tailor things to fit your needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anilkumar

Management Consulting, 1-50 employees

More than a year

5.0
March 2025

How monday.com worked for me

Pros

It offers great project management, task management, collaboration and time-tracking features that make complex projects way easier to manage. It really simplifies the whole process and I can't imagine working without it.

Cons

Ever since I started using It, I haven't really experienced any major drawbacks on my end. It's worked well for me and I haven't run into any issues that would make me want to switch to something else.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mischa

Renewables & Environment, 101-500 employees

Less than 6 months

4.0
March 2025

Great for collaborating remotely

Pros

I love how I can schedule tasks for each person, leave feedback and add comments on specific issues. The integration with Figma (although it's a paid feature) is such a big plus for us, making collaboration even smoother.

Cons

One thing that bugged me was not being able to see the status of some issues when I wasn't tagged in them. I would have liked notifications whenever something changed, even if I wasn't tagged directly. It would help me stay on top of things more effectively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Mathieu

Information Technology and Services, 500+ employees

Free Trial

5.0
March 2025

Tool with great potential

Pros

The UX/UI is amazing , it's super user-friendly, easy to use and feels like a very powerful tool once you get the hang of it. Everything is laid out nicely, making it a joy to use.

Cons

Complex reports can be a bit tricky to pull off if you're not trained on the platform. I had to be patient and explore the platform to figure it out. It's not the most easiest feature for beginners but once you get the hang of it, it works fine.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

J

Jonathan

Construction, 1-50 employees

Less than 6 months

2.0
March 2025

Very helpful app

Pros

There are so many features that help you plan tasks once they've been assigned to you. From setting deadlines to tracking progress, Monday.com makes it all simple and easy to manage.

Cons

I get a lot of unnecessary emails from the app and it makes it hard to see when a task has been assigned to me. It feels like I'm flooded with notifications, which can be overwhelming and distracting.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

6

C

Cooper

Staffing and Recruiting, 1-50 employees

More than a year

5.0
March 2025

Easily manage tasks

Pros

It is an easy-to-use platform that has every tool I need to get tasks done right. Plus, the customer support team is friendly, active and always ready to help when needed.

Cons

Honestly, there's nothing I don't like about this platform. It's really helped streamline our workflows and project management and I haven't run into any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Boomer

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0
March 2025

Perfect for managing projects after setup

Pros

The ability to smoothly integrate project management with my grant team is amazing. We can collaborate more efficiently and keep track of everything in one place without any confusion.

Cons

I had a bit of difficulty setting up boards and getting all of my staff set up. It wasn't the easiest thing to get everyone on the same page but after a little time and practice, it got easier.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

9

E

Emma

Non-Profit Organization Management, 1-50 employees

More than a year

5.0
February 2025

Delivers what it promises

Pros

I really appreciate the simplicity and user-friendly layout of the boards. It makes it so easy to get an overview of current tasks and see their status, which helps me stay organized.

Cons

The biggest downside for me is the inability to integrate boards where the columns don't match up. It would be great to have more flexibility in how boards can be connected to one another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K

Kelvin

Design, N/A employees

More than a year

5.0
February 2025

5+ years with monday.com

Pros

Monday.com is a flexible tool that offers alot of features, like project management, time tracking, portfolio management and collaboration , all in one place. It's so convenient having everything under one roof.

Cons

I was experiencing some bugs with the mobile app, like getting auto-logged out all the time. But after updating to the latest version, the issue was fixed and it's been running much smoother since.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Gambling & Casinos, 51-100 employees

More than a year

5.0
February 2025

Very efficient tool!

Pros

The functionality is great and setting up boards and filling in information is super easy. It's quick to get everything up and running, which helps me save time and stay productive.

Cons

Sometimes it can get laggy and unresponsive especially when there's a lot going on in a project. It's not a dealbreaker but it can be frustrating when things take longer to load than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Angie

Insurance, 500+ employees

More than a year

5.0
February 2025

Works well for individuals or teams

Pros

I love how easy it is for the end user, and the ability to share your project with others is such a great feature. It makes collaboration and communication a lot smoother.

Cons

The layout could have been a little more user-friendly. It can take a minute to figure out where you need to go to access something and it would be nice if it were a bit more interactive in that sense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

J

Jack

Marketing and Advertising, 1-50 employees

More than a year

3.0
February 2025

Just didn't meet our needs

Pros

The visual style of project management is friendly and pretty simple to use. I don't need to spend too much time figuring things out and I can get straight to work.

Cons

Generally I feel like It is a little more than just a fancy spreadsheet. If you're good enough with Google Sheets or Excel, you could probably manage projects there too. Another big drawback is the lack of capacity management options, which is something I really need for my projects.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

J

Jon

Marketing and Advertising, 1-10 employees

More than a year

3.0
February 2025

Very powerful but can be overwhelming

Pros

It makes project tracking simple and easy. I can keep tabs on everything in real-time, which really helps me stay organized and on top of my tasks.

Cons

It got overly complex in its quest to integrate with everything and replace other tools. It feels like it tried to do too much and sometimes that made it harder to use than I expected.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

M

Marie

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
February 2025

All in one solution

Pros

It has really helped our small team extend the amount of work and collaboration we can get done. It helps us stay focused on our priorities and ensures we're always moving forward.

Cons

It's almost too easy! At first, it was a bit overwhelming with all the features and customization options. But once I got into it, it became pretty easy and I could see why it's so powerful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Saad

Management Consulting, 1-50 employees

More than a year

5.0
February 2025

My fantastic experience with monday.com

Pros

I've been using It for over four years now and one of my favorite things is the mobile app. It lets me plan, track and manage strategy analysis projects automatically, even when I'm on the go.

Cons

I haven't found anything negative about Monday.com on my end so far. It's been a great tool to help me stay organized and manage tasks effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10