Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TK

Tyler Keough

Real Estate, 11-50 employees

Less than 6 months

5.0
April 2026

“real time dashboards that deliver”

Pros

Custom dashboards can be built to tie into automated workflows so your data updates and displays in real time.

Cons

It does have some limits for users with more development-focused needs. It works well for general users but those limitations are definitely there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sankaranarayanan

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0
April 2026

“Helpful task tracking”

Pros

One thing that really works well is the task charting. It helps me keep up with my day to day work in an effective and efficient way.

Cons

I had trouble figuring out how to use it properly for repetitive tasks. Since a lot of my work repeats regularly, that part hasn't been very practical for me.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

TL

Tonya League

Consumer Services, 1-10 employees

Free Trial

5.0
April 2026

“Effective automation tool”

Pros

The templates are easy to navigate and the platform itself is simple to use. I especially liked the automation system and I did not come across any bugs or issues that made me reach out to customer support. Overall most of the features were simple and user friendly.

Cons

At this point I do not have anything bad to say. Everything I have used on it has been very easy to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BM

Brandon Morris

Design, 11-50 employees

Less than 6 months

4.0
April 2026

“user friendly setup process”

Pros

It is an easy to use tool and the help section is detailed enough that I can quickly look things up whenever I need guidance.

Cons

It's honestly difficult to come up with much to complain about but if I had to mention one thing, it would be that some dropdown menus don't let you change the default color.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

GB

Gal Buchriz

Real Estate, 1-10 employees

Less than 6 months

5.0
April 2026

“Offers fantastic support”

Pros

The thing that stands out is excellent customer support. They're consistently available for meetings or by email whenever needed. It offers very good value for the money, the app is simple to work with and it comes packed with useful features. It's also a good option for smaller companies.

Cons

At first the system can feel a bit complicated. Still, it's possible to learn it on your own or you can pay extra to get help from an agent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

TD

Thassia Deoliveira

Health, Wellness and Fitness, 11-50 employees

Less than a year

4.0
April 2026

“helpful for client tracking”

Pros

Keeping up with projects, following up with patients or clients and assigning tasks to different team members is really well handled here. It's a very effective way to stay organized and keep everything moving.

Cons

The screen can feel overloaded with information compared to the plain spreadsheets I am used to. There are also a lot of buttons which can be a bit confusing to navigate especially with ADD.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

ES

Emily Schaef

Construction, 11-50 employees

Free Trial

5.0
April 2026

“Effective templates”

Pros

There's a really broad mix of features and modules included for a very reasonable price. It also comes with tons of templates to pick from, plus plenty of customization options to tailor things the way you want.

Cons

Getting started can feel a little overwhelming At first especially if you're new to CRM or project management software because there are so many options and custom fields available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Alejandro Trujillo

Pharmaceuticals, 1-10 employees

Less than 6 months

5.0
April 2026

“simple to setup”

Pros

It is very easy to use and has a clean, modern layout. Creating boards, managing projects and getting a quick overview of everything is not a hassle. Also it gives you a lot of customization options so you can tailor it to your workflow without needing much technical knowledge.

Cons

Pricing can climb fairly fast especially once you start adding more users. A few automations and features also feel restricted unless you move to a higher-tier plan. And when workflows become more complicated, the platform can start to feel a little confusing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MH

Mathias Hossokava

Printing, 51-100 employees

Less than 6 months

5.0
April 2026

“we find it easy to use”

Pros

The website is user friendly so getting it implemented is pretty easy even for people who aren't very tech-savvy. The automations are also really useful and do a good job of keeping projects organized and on track.

Cons

Per-seat pricing can become costly for smaller teams and it would be better if there were plans that included all features instead of having to pay separately for CRM, projects, vibe code apps and other add-ons.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

EC

ERIN CAMPBELL

Real Estate, 1-10 employees

Less than 6 months

5.0
April 2026

“Fast content approvals”

Pros

One thing that really works well is how quickly I can share ideas and get social media content approved. It makes the whole process seem fast and simple.

Cons

The dashboard was a little confusing At the beginning but after a short time using the platform, it started to feel familiar and much easier to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KB

Katrina Bates

Consumer Services, 101-500 employees

Less than a year

4.0
April 2026

“Clean look”

Pros

The updated interface feels a bit better and overall it has become easier to use than before even though I only removed it not too long ago.

Cons

I am still somewhat confused about what certain features are supposed to do so I think the interface could be clearer. A better introduction with a few pointers on how to use the different tools would really help.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KV

Katie VanDeBurg

Automotive, 51-100 employees

Less than a year

4.0
April 2026

“everything is well designed”

Pros

Keeping everything structured in Monday.com is one of its biggest strengths. It offers several ways to organize work, from docs to Gantt charts so there's plenty of flexibility depending on what you need. Having that variety along with clearly arranged folders is really helpful.

Cons

The collaboration side sounds better on paper than it feels In practice since it can be a little tricky to use. I am also not a huge fan of the notification system because it can feel overwhelming at times. On top of that Teams and some other platforms offer very similar functionality while including extra features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

PF

Ping Fung

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0
April 2026

“Liked the interface”

Pros

It is user friendly and the color coded interface makes managing tasks more calming especially when I am trying to organize priorities.

Cons

It would be even better if the platform could integrate with Outlook so schedules could auto-populate and task deadlines could be filled in automatically.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Writing and Editing, 1-10 employees

Free Trial

5.0
April 2026

“customizable tool”

Pros

The flexibility is one of the best parts of it. Workflows can be customized a lot, the integrations are amazing and the interface looks modern while still being very user friendly. I also really appreciate the different view options since they make it easier to manage work in the way that fits the team best.

Cons

As per me the weakest area is definitely the Free and Basic plans. They feel too limited and it would make more sense either to include more in those tiers or remove them altogether and focus on a longer free trial instead.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

RL

Richard Lubiano

Retail, 101-500 employees

Less than a year

5.0
April 2026

“Colorful boards keep work clear”

Pros

Everything is very well organized especially from a visual standpoint. The colorful boards and status labels make it really clear to see what still needs to be done.

Cons

The learning curve can feel a bit complicated At the beginning and using it on mobile is harder compared to the desktop version.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

DM

Don Mynatty

Telecommunications, 11-50 employees

Less than a year

5.0
April 2026

“Powerful workflows”

Pros

One thing that really stood out with monday.com was its clean, visually engaging interface paired with strong workflow automation. It helps teams stay organized, manage projects effectively and collaborate in a much more efficient way.

Cons

The main drawback is that some of the more advanced features and admin controls are locked behind higher-tier plans so the cost can climb pretty quickly as your team gets bigger.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

RS

Rex S.

Retail, 1-10 employees

More than a year

5.0
April 2026

“everything in one place”

Pros

Getting started with it was simple and it covers all our day-to-day tasks. It works really well as a one-stop place for everything we need.

Cons

Up to this point it has been working really well for our team. It makes work more manageable and keeps everything looking organized which fits nicely in an office setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Krishna S.

Design, 11-50 employees

More than a year

4.0
April 2026

“visual boards transformed our workflow”

Pros

Switching from spreadsheets to monday.com completely changed how I manage my team. Back when we were piecing things together with status updates and constant follow-ups, it felt draining all the time. Once I started using the visual boards, everything became much clearer in one place. The color coding, structure and overall layout made it instantly understandable. My team stopped wondering what they were supposed to tackle next and I stopped dreading our Monday morning check-ins. That benefit alone made the move worth it.

Cons

There are still two areas where monday.com could improve: integrations and pricing. A few third-party integrations feel more limited than I expected from a platform at this level and some workflows still need more manual work than they really should. It is not a huge problem but it does become a small recurring annoyance. Pricing is the other thing to watch because the cost starts climbing as your team grows and some features that feel pretty necessary are locked behind higher-tier plans. It is not enough to make me leave but it is definitely something to consider before signing on.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

MP

Malena P.

Music, 1-10 employees

Free Trial

5.0
April 2026

“Fun and simple task tracking”

Pros

I find it so easy to use it almost feels like playing a game. The interface is clean and user-friendly so organizing tasks, monitoring progress and working together with a team all feel very natural.

Cons

The monthly cost can be high for individual projects. A lot of important features, including automations, integrations and advanced views, are only available on the more expensive plans which can make it costly for small teams or solo users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Public Relations and Communications, 11-50 employees

More than a year

5.0
April 2026

“powerful automation and templates”

Pros

The automation capabilities in this project management tool can be taken really far which has been a huge plus. On top of that, there's a massive range of features and templates available so there's a lot to work with depending on what you need.

Cons

Working with the customer support team has been frustrating. At one stage during onboarding, we were even given misleading information about certain features and how they worked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10