Tyler Keough
Real Estate, 11-50 employees
Less than 6 months
“real time dashboards that deliver”
Pros
Custom dashboards can be built to tie into automated workflows so your data updates and displays in real time.
Cons
It does have some limits for users with more development-focused needs. It works well for general users but those limitations are definitely there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sankaranarayanan
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Helpful task tracking”
Pros
One thing that really works well is the task charting. It helps me keep up with my day to day work in an effective and efficient way.
Cons
I had trouble figuring out how to use it properly for repetitive tasks. Since a lot of my work repeats regularly, that part hasn't been very practical for me.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Tonya League
Consumer Services, 1-10 employees
Free Trial
“Effective automation tool”
Pros
The templates are easy to navigate and the platform itself is simple to use. I especially liked the automation system and I did not come across any bugs or issues that made me reach out to customer support. Overall most of the features were simple and user friendly.
Cons
At this point I do not have anything bad to say. Everything I have used on it has been very easy to work with.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brandon Morris
Design, 11-50 employees
Less than 6 months
“user friendly setup process”
Pros
It is an easy to use tool and the help section is detailed enough that I can quickly look things up whenever I need guidance.
Cons
It's honestly difficult to come up with much to complain about but if I had to mention one thing, it would be that some dropdown menus don't let you change the default color.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Gal Buchriz
Real Estate, 1-10 employees
Less than 6 months
“Offers fantastic support”
Pros
The thing that stands out is excellent customer support. They're consistently available for meetings or by email whenever needed. It offers very good value for the money, the app is simple to work with and it comes packed with useful features. It's also a good option for smaller companies.
Cons
At first the system can feel a bit complicated. Still, it's possible to learn it on your own or you can pay extra to get help from an agent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Thassia Deoliveira
Health, Wellness and Fitness, 11-50 employees
Less than a year
“helpful for client tracking”
Pros
Keeping up with projects, following up with patients or clients and assigning tasks to different team members is really well handled here. It's a very effective way to stay organized and keep everything moving.
Cons
The screen can feel overloaded with information compared to the plain spreadsheets I am used to. There are also a lot of buttons which can be a bit confusing to navigate especially with ADD.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Emily Schaef
Construction, 11-50 employees
Free Trial
“Effective templates”
Pros
There's a really broad mix of features and modules included for a very reasonable price. It also comes with tons of templates to pick from, plus plenty of customization options to tailor things the way you want.
Cons
Getting started can feel a little overwhelming At first especially if you're new to CRM or project management software because there are so many options and custom fields available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alejandro Trujillo
Pharmaceuticals, 1-10 employees
Less than 6 months
“simple to setup”
Pros
It is very easy to use and has a clean, modern layout. Creating boards, managing projects and getting a quick overview of everything is not a hassle. Also it gives you a lot of customization options so you can tailor it to your workflow without needing much technical knowledge.
Cons
Pricing can climb fairly fast especially once you start adding more users. A few automations and features also feel restricted unless you move to a higher-tier plan. And when workflows become more complicated, the platform can start to feel a little confusing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mathias Hossokava
Printing, 51-100 employees
Less than 6 months
“we find it easy to use”
Pros
The website is user friendly so getting it implemented is pretty easy even for people who aren't very tech-savvy. The automations are also really useful and do a good job of keeping projects organized and on track.
Cons
Per-seat pricing can become costly for smaller teams and it would be better if there were plans that included all features instead of having to pay separately for CRM, projects, vibe code apps and other add-ons.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
ERIN CAMPBELL
Real Estate, 1-10 employees
Less than 6 months
“Fast content approvals”
Pros
One thing that really works well is how quickly I can share ideas and get social media content approved. It makes the whole process seem fast and simple.
Cons
The dashboard was a little confusing At the beginning but after a short time using the platform, it started to feel familiar and much easier to navigate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Katrina Bates
Consumer Services, 101-500 employees
Less than a year
“Clean look”
Pros
The updated interface feels a bit better and overall it has become easier to use than before even though I only removed it not too long ago.
Cons
I am still somewhat confused about what certain features are supposed to do so I think the interface could be clearer. A better introduction with a few pointers on how to use the different tools would really help.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Katie VanDeBurg
Automotive, 51-100 employees
Less than a year
“everything is well designed”
Pros
Keeping everything structured in Monday.com is one of its biggest strengths. It offers several ways to organize work, from docs to Gantt charts so there's plenty of flexibility depending on what you need. Having that variety along with clearly arranged folders is really helpful.
Cons
The collaboration side sounds better on paper than it feels In practice since it can be a little tricky to use. I am also not a huge fan of the notification system because it can feel overwhelming at times. On top of that Teams and some other platforms offer very similar functionality while including extra features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Ping Fung
Mechanical or Industrial Engineering, 101-500 employees
Less than 6 months
“Liked the interface”
Pros
It is user friendly and the color coded interface makes managing tasks more calming especially when I am trying to organize priorities.
Cons
It would be even better if the platform could integrate with Outlook so schedules could auto-populate and task deadlines could be filled in automatically.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Writing and Editing, 1-10 employees
Free Trial
“customizable tool”
Pros
The flexibility is one of the best parts of it. Workflows can be customized a lot, the integrations are amazing and the interface looks modern while still being very user friendly. I also really appreciate the different view options since they make it easier to manage work in the way that fits the team best.
Cons
As per me the weakest area is definitely the Free and Basic plans. They feel too limited and it would make more sense either to include more in those tiers or remove them altogether and focus on a longer free trial instead.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7
Richard Lubiano
Retail, 101-500 employees
Less than a year
“Colorful boards keep work clear”
Pros
Everything is very well organized especially from a visual standpoint. The colorful boards and status labels make it really clear to see what still needs to be done.
Cons
The learning curve can feel a bit complicated At the beginning and using it on mobile is harder compared to the desktop version.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Don Mynatty
Telecommunications, 11-50 employees
Less than a year
“Powerful workflows”
Pros
One thing that really stood out with monday.com was its clean, visually engaging interface paired with strong workflow automation. It helps teams stay organized, manage projects effectively and collaborate in a much more efficient way.
Cons
The main drawback is that some of the more advanced features and admin controls are locked behind higher-tier plans so the cost can climb pretty quickly as your team gets bigger.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
Rex S.
Retail, 1-10 employees
More than a year
“everything in one place”
Pros
Getting started with it was simple and it covers all our day-to-day tasks. It works really well as a one-stop place for everything we need.
Cons
Up to this point it has been working really well for our team. It makes work more manageable and keeps everything looking organized which fits nicely in an office setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krishna S.
Design, 11-50 employees
More than a year
“visual boards transformed our workflow”
Pros
Switching from spreadsheets to monday.com completely changed how I manage my team. Back when we were piecing things together with status updates and constant follow-ups, it felt draining all the time. Once I started using the visual boards, everything became much clearer in one place. The color coding, structure and overall layout made it instantly understandable. My team stopped wondering what they were supposed to tackle next and I stopped dreading our Monday morning check-ins. That benefit alone made the move worth it.
Cons
There are still two areas where monday.com could improve: integrations and pricing. A few third-party integrations feel more limited than I expected from a platform at this level and some workflows still need more manual work than they really should. It is not a huge problem but it does become a small recurring annoyance. Pricing is the other thing to watch because the cost starts climbing as your team grows and some features that feel pretty necessary are locked behind higher-tier plans. It is not enough to make me leave but it is definitely something to consider before signing on.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Malena P.
Music, 1-10 employees
Free Trial
“Fun and simple task tracking”
Pros
I find it so easy to use it almost feels like playing a game. The interface is clean and user-friendly so organizing tasks, monitoring progress and working together with a team all feel very natural.
Cons
The monthly cost can be high for individual projects. A lot of important features, including automations, integrations and advanced views, are only available on the more expensive plans which can make it costly for small teams or solo users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Public Relations and Communications, 11-50 employees
More than a year
“powerful automation and templates”
Pros
The automation capabilities in this project management tool can be taken really far which has been a huge plus. On top of that, there's a massive range of features and templates available so there's a lot to work with depending on what you need.
Cons
Working with the customer support team has been frustrating. At one stage during onboarding, we were even given misleading information about certain features and how they worked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10