monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Venture Capital & Private Equity, 101-500 employees

Less than 6 months

5.0
March 2021

color coded tracking proved a winner

Pros

Being able to color code the different cells is really helpful and tagging people to assign tasks makes follow-up much easier and keeps everyone accountable.

Cons

With so many columns, the layout can feel a bit confusing and overwhelming at times. It would help to have the option to hide the columns you don't need. The mobile app is also tough to use on a small phone screen.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

NJ

Nimit Jivnani

Information Technology and Services, 500+ employees

More than a year

5.0
March 2021

all in one workflow proved powerful

Pros

Switching to Monday.com completely changed how I handle project management. It offers what feels like endless functionality so it really works as an all in one tool for all kinds of businesses. In my role as a Marketing Executive, moving from manually noting upcoming tasks to using automated algorithms that assign the right tasks with a single click has been a big improvement. I am now able to manage and track multiple products at once, set priorities using task ratings and update progress bars without spending time writing long emails to my Marketing Manager. After more than two years of using it, I am still very happy with the platform and definitely see myself continuing with it for a long time.

Cons

Because the platform includes so many features it can feel overwhelming at times to learn all of them and fully understand how to use each one in the best possible way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

LS

Lindi Sopaj

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2021

Task tracking worked well practically

Pros

Being able to create tasks, assign deadlines, leave comments and set reminders is just a handful of the features I really enjoy. I used to keep all my tasks in a notebook and it was chaotic as I missed deadlines often and sometimes couldn't even read my own handwriting.

Cons

Honestly I don't have any complaints. It does exactly what I need for managing tasks and that's what I rely on it for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DK

Dave Kitchen

Management Consulting, 1-10 employees

Free Trial

3.0
March 2021

Friendly setup handled daily operations

Pros

This software was installed and configured very easily. For a basic deployment the setup process was simple and adding individual users was not a hassle with a quick add and click approach.

Cons

The part that doesn't really appeal to me is the color scheme. It has a very Google-style palette which isn't necessarily a bad thing but it's just not to my personal taste.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6

LF

Lucas Freriks

Internet, 11-50 employees

Free Trial

3.0
March 2021

Too similar to other CRMs

Pros

I gave the free trial a shot hoping it would bring more structure to my workday than the CRM I already use. In the end it didn't really offer anything different so I didn't see a reason to switch.

Cons

There's nothing particularly wrong with the tool but it doesn't really stand out either. It feels a lot like other CRM platforms and doesn't come with any extra advantages.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

PT

Patrick Tripp

Religious Institutions, 51-100 employees

Less than 6 months

5.0
February 2021

Powerful boards organized work effectively

Pros

The default boards are well organized and easy to understand, while still giving plenty of room to customize things as needed. The collaboration features are excellent too since multiple people can work on the same board at once and everything updates in real time. The Adobe Premiere extension is also a really nice addition.

Cons

A few integrations especially with Slack, Microsoft Outlook and Google Calendar, feel somewhat limited. There's also a bit of a learning curve at the beginning because the interface can be hard to figure out with so many customization options available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Retail, 101-500 employees

Less than 6 months

4.0
February 2021

Timelines proved helpful across departments

Pros

One thing that works really well is being able to assign an owner to each category inside a workspace. The timeline feature is also very useful because it gives a clear view of how every project is progressing.

Cons

The file storage side of the platform is a bit awkward to work with and I still prefer using Google Drive or Dropbox for that. Even though linking Google Docs or Dropbox files is simple enough, the experience still doesn't feel as user friendly as using those platforms directly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

TH

Tristan Hamberg

Construction, 1-10 employees

Less than 6 months

5.0
February 2021

Flexible views offered excellent clarity

Pros

The customization options are fantastic and let you build almost anything you need. Being able to switch between different view types quickly without making separate files also saves a lot of time and makes the whole workflow more efficient.

Cons

With so many features and customization choices available, getting the layout set up exactly the way you want can feel a bit overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SC

Salvatore Cacciatore

Banking, 1-10 employees

Less than 6 months

4.0
February 2021

Project tracking became wonderfully simple

Pros

Works really well for keeping projects organized and on track and the interface is very user friendly.

Cons

It doesn't offer quite enough functionality for a development team to make full use of it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

SS

Sidney Swenson

Marketing and Advertising, 1-10 employees

Less than a year

4.0
February 2021

Layout proved friendly for teamwork

Pros

The easy to use layout makes workflows feel clear and helps with managing tasks quickly.

Cons

After using it for a while the design can start to feel a bit dated. The feature set also feels more limited than what other competitors offer. I regularly look at alternatives and think about switching but they usually don't match this platform's layout and usability. On top of that the pricing is quite high for the plans you really need to handle team related work.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

KH

Kyle Haake

Civil Engineering, 11-50 employees

Less than a year

5.0
February 2021

Team visibility proved absolutely excellent

Pros

Keeping communication flowing across teams is much simpler with this software and it does a really good job of showing project status at a glance. It's been especially useful when it comes to tracking call logs.

Cons

Most of the built in templates are good but whenever customization is needed, setting them up can take more time than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Consumer Goods, 11-50 employees

Less than a year

5.0
February 2021

Team task tracking worked excellently

Pros

Creating tasks, adding comments and tracking progress is really easy. If you're leading a team and need visibility into how projects are moving along, this is an excellent tool to have.

Cons

It works very well for smaller tasks and smaller teams but once everything starts scaling up, it can feel a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MD

Marcela Duran

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2021

Stayed on top of everything always

Pros

Keeping track of work in it is fantastic for staying on top of everything. That said it works best when the team has a good communication meeting first so everyone is aligned on what counts as a completed task and how to use labels or other markers.

Cons

Without clear ground rules in place, people can handle things however they want and that can turn into a mess on larger projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Marketing and Advertising, 500+ employees

Less than a year

4.0
February 2021

kept projects advancing steadily

Pros

Our team got a really effective way to communicate and collaborate using this platform. It helps keep projects organized, moving efficiently and makes it much easier to stay on top of deadlines without things slipping through the cracks.

Cons

There's definitely a bit of a learning curve when you first start using the site and it can feel confusing at the beginning. Once everything starts to click though the full range of features becomes much more enjoyable to use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

VR

Vanderlei Reckziegel

Automotive, 11-50 employees

Less than a year

5.0
February 2021

all features proven helpful

Pros

The management system is very practical and offers a lot of functionality. Once you spend some time learning it and really commit to using it, there's a lot it can do.

Cons

One thing that bothers me is that I cannot switch the application language which would make it much easier to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DM

Denis Manyinsa

Writing and Editing, 1-10 employees

Less than a year

5.0
February 2021

Useful tracking met every deadline

Pros

It integrates quickly with other platforms and it works especially well when my team pairs it with Slack for sharing projects and staying in touch. The time tracking feature is also really helpful for managing projects properly.

Cons

Well the basic plan only keeps user activity logs for about a week.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MD

Michael Doyle

Accounting, 1-10 employees

Less than 6 months

5.0
February 2021

helped with productivity

Pros

Importing data into it is easy and being able to set up multiple boards makes it really useful for tracking lots of different processes at once. The interface is also clean and user friendly which makes working in the platform enjoyable.

Cons

One area that could be better is the help and support section since it can be a bit tricky to navigate at times. Every now and then I end up using a search engine or YouTube to find the answer I need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

SK

Shelby Kretz

Retail, 1-10 employees

Free Trial

5.0
February 2021

Project management became user-friendly favorite

Pros

Monday.com was quick to pick up and using it is not a hassle from the start. Out of all the project management tools I have worked with, this one has been the most user friendly and the easiest to implement from day one.

Cons

Switching between multiple business accounts can be a bit awkward on the site. Since we use it for our own account and also with partners, it sometimes automatically sends me to a partner's page. It's not a major problem but it does get frustrating when I am relying on the software to save time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TB

Tacara Brangama

Retail, 1-10 employees

Less than 6 months

5.0
February 2021

all in one dashboard was a win

Pros

Well having everything I need to monitor in one place has been a huge plus. I am able to manage projects orders and marketing all from a single dashboard which keeps everything organized and much easier to follow.

Cons

Getting started can feel a bit confusing at first especially if you're not very tech-savvy. That said customer support is helpful and can guide you through the setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CP

Cheryl Pollock

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
February 2021

Tracking centralized projects during practice

Pros

Having projects and tracking combined in one place has made a big difference. Before this, we had to rely on countless email updates about open projects and it was difficult to stay on top of everything or even know who was responsible for what.

Cons

The downside is that there are so many features and options that it can feel overwhelming at first especially for new users. Our team sometimes sees it as a bit complex and adjusting to this newer way of virtual collaboration has definitely taken some time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8