Georgia Belletti Livorno
Retail, 11-50 employees
Less than a year
“brilliant visuals for teamwork”
Pros
The interface is modern and very visual which makes project tracking much more manageable. It also comes with strong collaboration tools, including file sharing, mentions and comments so working with the team is much more connected. On top of that the real-time updates keep everyone informed about collaboration and project progress as things happen.
Cons
Well the downside is that it can get expensive and the pricing tends to increase as more features are added. The initial setup also takes quite a bit of configuration and planning before everything is fully in place.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Tim Kessel
Education Management, 101-500 employees
Less than a year
“Modern flexible workflows”
Pros
Its flexibility to customize workflows is a big plus since it can adapt well to different team needs. The interface is also my favorite part because it feels modern, colorful and pleasant to work in.
Cons
The reporting seems limited because it lacks detail and doesn't provide deep enough analytics. On top of that the advanced automations take quite a few extra steps and a lot of testing before they work the way you want.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Michael Thomason
Education Management, 101-500 employees
Less than a year
“clear visuals, fast updates”
Pros
The visual project tracking makes progress very easy to follow and updating tasks and priorities is quick thanks to the drag-and-drop functionality.
Cons
A few integrations take quite a bit of effort and setup before they work the way I need them to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Lance La Rosa
Internet, 101-500 employees
Less than a year
“Ahead of its time”
Pros
Even now this app still seems superb and way ahead of its time. The chat features and options are the best I have used and the support team is absolutely top tier.
Cons
I still cannot point to anything I'd call a real downside with this service. Overall it's a top-tier choice and one of the best options out there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Andreja Babic
Computer Software, 500+ employees
Less than a year
“Playful custom workflows”
Pros
Customization and automations are where this platform really shines. I could create simple rules like If status changes to Approved, then send an email to the client almost instantly. It also has a visual style that feels engaging and fun which made onboarding a team that normally dislikes management tools much easier.
Cons
That level of flexibility can backfire a bit though. In the beginning, I lost too much time adjusting colors and columns instead of getting real work done. On top of that the seat-package pricing model is frustrating since you have to pay for a minimum of 3, 5 or 10 users even when you only need to add one person.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Pablo Murillo
Computer Software, 11-50 employees
Less than a year
“user friendly project tracking”
Pros
Having everything for tasks and projects in one place was the part I liked most. The interface is user friendly and it makes it simple to keep a clear view of the team's progress.
Cons
The part I liked least was that some of the more advanced features come with a learning curve and need time to fully understand and set up properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Taylor Mason
Marketing and Advertising, 1-10 employees
Less than 6 months
“overly complex platform”
Pros
It's definitely a powerful platform, with different options depending on the type of client, the kind of work and how the team needs to collaborate. I also appreciate that it integrates with Claude.
Cons
At the same time it's very confusing to use. Compared with other task management tools, it doesn't feel as simple and it can come across as overly complex at times.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
5
Functionality
3
Dean Comee
Education Management, 11-50 employees
More than a year
“Colorful task management”
Pros
One thing I really enjoyed was how colorful the platform is and it made separating tasks and different types of work much clearer. Assigning tasks to teammates was very easy and I could also reorganize everything based on the categories we had set up.
Cons
When I was building out monthly tasks or entering client information, adding an extra field felt a bit hard. If you weren't careful about selecting the right box, the field could disappear which was frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Roy Longley
Retail, 51-100 employees
Less than a year
“simplifies excel imports”
Pros
It is very easy to use and the import feature is the best. If you already have a plan laid out in Excel, you can just bring it straight in without any hassle.
Cons
It's a really great product overall. The only small downside is that sometimes it takes a bit of looking around the menus and features to find the exact functions you need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Alex Rubio
Arts and Crafts, 1-10 employees
Less than a year
“Delightful visual project tracking”
Pros
The visual interface is easily my favorite part. It makes organizing projects with colors really fun, assigning tasks to teammates is easy and you can tell at a glance where each job stands whether it's in progress, done or stuck.
Cons
At the beginning the sheer number of options, automations and templates can feel a bit overwhelming if all you want is a simple task list. On top of that the free version is somewhat limited when it comes to advanced features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Kerri Vitek
Education Management, 101-500 employees
Less than a year
“Colorful interface, broad integrations”
Pros
Its vibrant, funky interface is the part I enjoy most and the platform also gives me a wide range of integration options to work with.
Cons
Once there are too many active workspaces, the notifications become overwhelming to manage and larger boards can be a little difficult to navigate while working through a project.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
IQBAL ZAFAR
Oil & Energy, 1-10 employees
Less than 6 months
“Organized workflow and helpful support”
Pros
Using this tool has been a really positive experience. It's user-friendly, keeps everything organized and includes all the features I need to handle tasks efficiently. The support team has also been helpful and I hardly ever run into problems.
Cons
A few of the more advanced features take some time to learn and get comfortable with. Every now and then, the app also feels a bit slow when managing larger projects.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Jason Pulver
Non-Profit Organization Management, 1-10 employees
Less than a year
“Powerful board automations”
Pros
One of the best parts of monday.com is the way automations work across boards. We use different boards for grant management, credit card reconciliation, pay requests and several other processes and those automations really help by sending approval notifications without extra manual work.
Cons
I do wish there were a permission setting that let users make changes to boards, including renaming them, without having to give them full edit access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne Davidson
Insurance, 101-500 employees
Less than a year
“helpful planning support”
Pros
Customer service has been excellent and the platform is fairly easy to use as a project working document. It's been really useful for planning workloads and assigning responsibilities across the team.
Cons
I am still not sure I am using all of its features so it would help to have a user guide included with clear step-by-step explanations of the different options to explore.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
jawad moustadif
Higher Education, 51-100 employees
More than a year
“Shared workspace that delivers”
Pros
Working side by side with my colleagues in one shared digital workspace has easily been the biggest benefit for our team with monday.com. Organizing daily tasks, talking through work and assigning responsibilities has become much more effortless since we started using it. On top of that even when I am working from home, I can still stay connected with my coworkers without disrupting how we collaborate on each task.
Cons
Honestly nothing about it has caused us any trouble while using it. The interface is clean and modern which makes getting around the platform not a hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan Perry
Education Management, 101-500 employees
Less than a year
“time saving workflow automation”
Pros
One thing that keeps me using monday.com is how customizable it is. It adapts well to different workflows and project types and the automation features help me save a lot of time and effort.
Cons
I do wish the reporting were more detailed especially for more complex business needs. It also tends to slow down a bit when working with large datasets.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Wholesale, 500+ employees
Less than a year
“excellent integrations for team tracking”
Pros
Across our whole organization monday.com has become the go-to platform and the integrations we've set up across teams and boards have made project intake and tracking much more manageable. The forms feature has also helped us clear up a lot of internal communication issues when kicking off new projects.
Cons
One thing I'd still like to see is more export options especially to make project progress and year-end data easier to analyze and report on.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
Less than a year
“AI powered project management boost”
Pros
It keeps improving as AI development gets added into the platform. With those AI features in place, managing projects has become much more convenient and efficient.
Cons
Pricing can feel a bit high for a small team or business especially since some features are missing or restricted on the lower-cost plans.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Kwang Yoon
Computer & Network Security, 1-10 employees
Free Trial
“Excellent value, great integrations”
Pros
One of the best parts for me is how well it works with other programs and how much it simplifies day-to-day tasks. It really feels worth the price based on the features you get and whenever a bug or issue comes up, customer support is quick to respond and resolve it.
Cons
The only thing I'd suggest is making the onboarding process a bit more organized and informative. Other than that, I don't really have any additional comments or ideas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeanette Burke
Non-Profit Organization Management, 11-50 employees
Less than a year
“all in one task management win”
Pros
Having my daily, weekly and monthly tasks in one place has been incredibly helpful. It also takes a lot of the hassle out of project management for both my team and me. On top of that the nonprofit pricing they offer is an amazing benefit.
Cons
Recently my tasks haven't been staying sorted by deadline even after I save that preference. It seems like it may be a glitch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9