Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GBL

Georgia Belletti Livorno

Retail, 11-50 employees

Less than a year

5.0
June 2026

“brilliant visuals for teamwork”

Pros

The interface is modern and very visual which makes project tracking much more manageable. It also comes with strong collaboration tools, including file sharing, mentions and comments so working with the team is much more connected. On top of that the real-time updates keep everyone informed about collaboration and project progress as things happen.

Cons

Well the downside is that it can get expensive and the pricing tends to increase as more features are added. The initial setup also takes quite a bit of configuration and planning before everything is fully in place.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

TK

Tim Kessel

Education Management, 101-500 employees

Less than a year

4.0
June 2026

“Modern flexible workflows”

Pros

Its flexibility to customize workflows is a big plus since it can adapt well to different team needs. The interface is also my favorite part because it feels modern, colorful and pleasant to work in.

Cons

The reporting seems limited because it lacks detail and doesn't provide deep enough analytics. On top of that the advanced automations take quite a few extra steps and a lot of testing before they work the way you want.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MT

Michael Thomason

Education Management, 101-500 employees

Less than a year

4.0
June 2026

“clear visuals, fast updates”

Pros

The visual project tracking makes progress very easy to follow and updating tasks and priorities is quick thanks to the drag-and-drop functionality.

Cons

A few integrations take quite a bit of effort and setup before they work the way I need them to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

LLR

Lance La Rosa

Internet, 101-500 employees

Less than a year

5.0
June 2026

“Ahead of its time”

Pros

Even now this app still seems superb and way ahead of its time. The chat features and options are the best I have used and the support team is absolutely top tier.

Cons

I still cannot point to anything I'd call a real downside with this service. Overall it's a top-tier choice and one of the best options out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AB

Andreja Babic

Computer Software, 500+ employees

Less than a year

5.0
June 2026

“Playful custom workflows”

Pros

Customization and automations are where this platform really shines. I could create simple rules like If status changes to Approved, then send an email to the client almost instantly. It also has a visual style that feels engaging and fun which made onboarding a team that normally dislikes management tools much easier.

Cons

That level of flexibility can backfire a bit though. In the beginning, I lost too much time adjusting colors and columns instead of getting real work done. On top of that the seat-package pricing model is frustrating since you have to pay for a minimum of 3, 5 or 10 users even when you only need to add one person.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

PM

Pablo Murillo

Computer Software, 11-50 employees

Less than a year

5.0
June 2026

“user friendly project tracking”

Pros

Having everything for tasks and projects in one place was the part I liked most. The interface is user friendly and it makes it simple to keep a clear view of the team's progress.

Cons

The part I liked least was that some of the more advanced features come with a learning curve and need time to fully understand and set up properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

TM

Taylor Mason

Marketing and Advertising, 1-10 employees

Less than 6 months

2.0
June 2026

“overly complex platform”

Pros

It's definitely a powerful platform, with different options depending on the type of client, the kind of work and how the team needs to collaborate. I also appreciate that it integrates with Claude.

Cons

At the same time it's very confusing to use. Compared with other task management tools, it doesn't feel as simple and it can come across as overly complex at times.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

5

Functionality

3

DC

Dean Comee

Education Management, 11-50 employees

More than a year

4.0
June 2026

“Colorful task management”

Pros

One thing I really enjoyed was how colorful the platform is and it made separating tasks and different types of work much clearer. Assigning tasks to teammates was very easy and I could also reorganize everything based on the categories we had set up.

Cons

When I was building out monthly tasks or entering client information, adding an extra field felt a bit hard. If you weren't careful about selecting the right box, the field could disappear which was frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RL

Roy Longley

Retail, 51-100 employees

Less than a year

5.0
June 2026

“simplifies excel imports”

Pros

It is very easy to use and the import feature is the best. If you already have a plan laid out in Excel, you can just bring it straight in without any hassle.

Cons

It's a really great product overall. The only small downside is that sometimes it takes a bit of looking around the menus and features to find the exact functions you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AR

Alex Rubio

Arts and Crafts, 1-10 employees

Less than a year

5.0
June 2026

“Delightful visual project tracking”

Pros

The visual interface is easily my favorite part. It makes organizing projects with colors really fun, assigning tasks to teammates is easy and you can tell at a glance where each job stands whether it's in progress, done or stuck.

Cons

At the beginning the sheer number of options, automations and templates can feel a bit overwhelming if all you want is a simple task list. On top of that the free version is somewhat limited when it comes to advanced features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

KV

Kerri Vitek

Education Management, 101-500 employees

Less than a year

4.0
June 2026

“Colorful interface, broad integrations”

Pros

Its vibrant, funky interface is the part I enjoy most and the platform also gives me a wide range of integration options to work with.

Cons

Once there are too many active workspaces, the notifications become overwhelming to manage and larger boards can be a little difficult to navigate while working through a project.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

IZ

IQBAL ZAFAR

Oil & Energy, 1-10 employees

Less than 6 months

4.0
June 2026

“Organized workflow and helpful support”

Pros

Using this tool has been a really positive experience. It's user-friendly, keeps everything organized and includes all the features I need to handle tasks efficiently. The support team has also been helpful and I hardly ever run into problems.

Cons

A few of the more advanced features take some time to learn and get comfortable with. Every now and then, the app also feels a bit slow when managing larger projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

JP

Jason Pulver

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
June 2026

“Powerful board automations”

Pros

One of the best parts of monday.com is the way automations work across boards. We use different boards for grant management, credit card reconciliation, pay requests and several other processes and those automations really help by sending approval notifications without extra manual work.

Cons

I do wish there were a permission setting that let users make changes to boards, including renaming them, without having to give them full edit access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Suzanne Davidson

Insurance, 101-500 employees

Less than a year

4.0
June 2026

“helpful planning support”

Pros

Customer service has been excellent and the platform is fairly easy to use as a project working document. It's been really useful for planning workloads and assigning responsibilities across the team.

Cons

I am still not sure I am using all of its features so it would help to have a user guide included with clear step-by-step explanations of the different options to explore.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

JM

jawad moustadif

Higher Education, 51-100 employees

More than a year

5.0
June 2026

“Shared workspace that delivers”

Pros

Working side by side with my colleagues in one shared digital workspace has easily been the biggest benefit for our team with monday.com. Organizing daily tasks, talking through work and assigning responsibilities has become much more effortless since we started using it. On top of that even when I am working from home, I can still stay connected with my coworkers without disrupting how we collaborate on each task.

Cons

Honestly nothing about it has caused us any trouble while using it. The interface is clean and modern which makes getting around the platform not a hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP

Jonathan Perry

Education Management, 101-500 employees

Less than a year

4.0
June 2026

“time saving workflow automation”

Pros

One thing that keeps me using monday.com is how customizable it is. It adapts well to different workflows and project types and the automation features help me save a lot of time and effort.

Cons

I do wish the reporting were more detailed especially for more complex business needs. It also tends to slow down a bit when working with large datasets.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Wholesale, 500+ employees

Less than a year

5.0
June 2026

“excellent integrations for team tracking”

Pros

Across our whole organization monday.com has become the go-to platform and the integrations we've set up across teams and boards have made project intake and tracking much more manageable. The forms feature has also helped us clear up a lot of internal communication issues when kicking off new projects.

Cons

One thing I'd still like to see is more export options especially to make project progress and year-end data easier to analyze and report on.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

4.0
June 2026

“AI powered project management boost”

Pros

It keeps improving as AI development gets added into the platform. With those AI features in place, managing projects has become much more convenient and efficient.

Cons

Pricing can feel a bit high for a small team or business especially since some features are missing or restricted on the lower-cost plans.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

KY

Kwang Yoon

Computer & Network Security, 1-10 employees

Free Trial

5.0
May 2026

“Excellent value, great integrations”

Pros

One of the best parts for me is how well it works with other programs and how much it simplifies day-to-day tasks. It really feels worth the price based on the features you get and whenever a bug or issue comes up, customer support is quick to respond and resolve it.

Cons

The only thing I'd suggest is making the onboarding process a bit more organized and informative. Other than that, I don't really have any additional comments or ideas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB

Jeanette Burke

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
May 2026

“all in one task management win”

Pros

Having my daily, weekly and monthly tasks in one place has been incredibly helpful. It also takes a lot of the hassle out of project management for both my team and me. On top of that the nonprofit pricing they offer is an amazing benefit.

Cons

Recently my tasks haven't been staying sorted by deadline even after I save that preference. It seems like it may be a glitch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9