Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DC

Daniel Clements

Hospital & Health Care, 51-100 employees

Free Trial

5.0
May 2026

“decent board templates”

Pros

The app is very easy to use and the tools themselves are simple to work with. The available templates can be customized and there are plenty of project view options to add which makes the platform very appealing overall.

Cons

I only used the software for a short time since I was part of just one project that relied on it so I did not have much reason to keep using it afterward. Like a lot of similar platforms, the part I liked least was that the free version which is the one I used, offered nowhere near as much as the paid plans. From what I could tell, the paid versions include a lot more and if I need project management software again in the future, this would definitely be near the top of my list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZM

Zain Muhammad

Information Technology and Services, 11-50 employees

More than a year

5.0
May 2026

“easy setup process”

Pros

After using it for project and task management for quite some time, I can say it's very easy to work with even when new team members join. One thing I really appreciate is how flexible it is since I can customize the workflows however I need.

Cons

A few useful features are locked behind the higher-tier plans which can feel a bit restrictive at times. Aside from that it has been the best tool for the job.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

AP

Aaron Presbury

Marketing and Advertising, 51-100 employees

Less than a year

5.0
May 2026

“Flexible project collaboration”

Pros

A really strong task management platform with a clean, simple layout and plenty of customization. I used it with a team of partner managers to coordinate projects and make sure our partners were properly supported.

Cons

The pricing structure felt a bit awkward at first. When we were testing it, the per-seat model was fairly complex and came with a three-user minimum. After the whole team started using it, that stopped being much of an issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JK

Jasmina Kazic

Marketing and Advertising, 11-50 employees

More than a year

5.0
May 2026

“Clear team board visibility”

Pros

The platform is easy to use. Also it's simple to locate board conversations and see which team members are linked to each item.

Cons

One thing I'd really like to see is an undo button you can click right away. I know the activity log lets you check what was changed but having a quick undo option would be much more convenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

ES

Enish Shakya

Information Technology and Services, 11-50 employees

Less than a year

5.0
May 2026

“smart automations”

Pros

Our team's workflow looks completely different now thanks to monday.com. The visual boards are actually enjoyable to work in, with color-coded statuses, drag and drop task cards and the flexibility to move between Kanban, Gantt and list views without losing anything along the way. Task management is where it really delivers because assigning owners, adding deadlines and keeping update threads right on each task has noticeably reduced all the email back and forth. The automations deserve a mention too as once I created a rule to alert the team whenever a task was marked as stuck, it handled itself from there. On top of that customer support got back to me quickly when I had onboarding questions and the help documentation was clear enough to actually be useful.

Cons

Scaling up gets expensive pretty quickly and that can be tough for smaller teams to justify. The free plan is also limited enough that it's hard to get a proper feel for the platform before committing. There's definitely a bit of a learning curve when it comes to process management as well because setting up multi-board workflows with dependencies and linked items felt awkward and not very user friendly at first. I also ran into a few bugs where automations either triggered twice or didn't run at all, although those issues seemed to sort themselves out after a day. Another challenge is that new users can easily overbuild their boards early on so if onboarding isn't handled well, adoption can slow down.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

CD

Chris Dinan

Computer Software, 1-10 employees

More than a year

4.0
May 2026

“cleaner interface than jira”

Pros

Compared with tools like Jira, this dev platform seems far easier to use. It's a lot less convoluted and doesn't feel nearly as restrictive.

Cons

The app still needs improvement since it performs better in the browser. That said I am not a fan of relying on the web version because it just creates more tab clutter for me. It also feels a bit pricey and I do catch myself wondering from time to time whether it's really worth the cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JH

Jenny Howard

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
May 2026

“Organized daily projects”

Pros

Our team uses it daily and it has been a really valuable way to stay organized and keep projects moving in the right direction. It simplifies project management, team communication and progress tracking which makes day-to-day work much more efficient.

Cons

Getting started can take a little time because there are so many features, functions and integrations to explore. Still, once you get comfortable with the platform, it turns into a very powerful and efficient tool for handling projects and workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Keely Fiehler

Pharmaceuticals, 101-500 employees

Less than a year

5.0
May 2026

“Visual workflows keeping teams aligned”

Pros

One of the best things about it is how well it turns disorganized, scattered work into a clear, visual and well-structured workflow. It's one of those rare tools where everyone on the team can quickly see what's happening, who owns what and what needs to happen next without having to search through endless emails or spreadsheets. The customizable boards, automations and dashboards make it highly adaptable so whether the work involves project management, content planning, sales pipelines or operations, the platform adjusts to your process instead of forcing you into a fixed system. It's also visually appealing which helps new users get comfortable quickly and keeps teams on the same page. Overall it really stands out for the clarity, flexibility and control it brings to even the most chaotic workflows.

Cons

At the same time that same flexibility can occasionally become a downside. Since the platform is so customizable, teams can end up creating too many boards, automations or views and without a good structure, things can start to feel cluttered or confusing. The pricing can also get quite expensive as usage grows especially when advanced features or extra add ons are needed. Some views, such as Gantt charts or dashboards, being locked behind higher-tier plans can feel restrictive as well. And although the interface looks good, it can start to feel slow or a bit heavy when boards become large or overloaded with automations. In the end it is a powerful platform but it works best when it's set up thoughtfully and maintained consistently over time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

PC

Patrick Culhane

Marketing and Advertising, 51-100 employees

Less than a year

5.0
May 2026

“Fantastic collaboration value”

Pros

It has been a really worthwhile option for project management and team collaboration especially for the price. Getting started with it is easy and the interface is simple to navigate. It also includes all the features I need and after using it in a couple of different workplaces, it has consistently made things run more efficiently.

Cons

I don't have any complaints about it. Some users might be looking for additional features or more advanced support but it already gives me everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HR

Hana Rihova

Accounting, 500+ employees

Less than a year

4.0
May 2026

“Clear boards, flexible workflows”

Pros

Well the thing that stands out right away is how clear and simple the platform is. It makes organizing tasks and projects very easy and the boards are user friendly to work with. It's also flexible enough to fit different kinds of teams and project styles.

Cons

A downside is that some of the more advanced features are locked behind paid plans. It can also start to feel a little confusing when there are too many boards or tasks at once. For very large projects, it may seem less structured compared with other tools.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

HE

Holly Eberhardt

Real Estate, 1-10 employees

More than a year

5.0
May 2026

“simple interface for team tasks”

Pros

Out of all the tools I have tried this has been the best one for keeping my personal checklists organized while also assigning tasks to other people on my team. I have been using it since 2022 and honestly haven't felt the need to look at alternatives because the interface is so clean and it's very simple to set up and work with every day.

Cons

One thing I'd really like to see is an integration with email and calendar that can suggest tasks based on what's already there. Right now, having to manually add those items into the platform creates an extra step in my daily workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AH

Amber Hagan

Business Supplies and Equipment, 1-10 employees

More than a year

5.0
May 2026

“tool that deliver”

Pros

To me the biggest strengths here is how incredibly flexible the platform is. I build automated operational systems for different service-based businesses so being able to tailor boards for everything from big-picture project management down to detailed lead tracking is absolutely essential. The automation engine really changes the game too because it lets me set up hands-off workflows that keep tasks moving and make sure nothing gets missed which matters a lot when I am juggling multiple business entities at once.

Cons

That said the platform's depth does come with a challenge. Advanced features like more complex mirrored columns and multi-board automations can be tough for new users to learn at first. On top of that the pricing can feel somewhat limiting for smaller teams that need Pro-level functionality but don't yet have enough users to make the cost feel justified.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Logistics and Supply Chain, 11-50 employees

Free Trial

5.0
May 2026

“Visual workflow powerhouse”

Pros

Its visual, user-friendly interface is the biggest win for me. Coming from a logistics management background, being able to customize boards for complicated supply chain workflows has completely changed how I work. The automation tools are extremely capable, cutting down on manual entry and keeping everyone on my team updated with real-time task status changes. It goes well beyond basic task tracking and really serves as a complete operations hub.

Cons

The flexibility is excellent but advanced automations and integrations do come with a fairly steep learning curve for new users. On top of that the pricing can get expensive pretty quickly as you add more people to the team or need access to higher-tier features. The notification system can also feel overwhelming if it isn't set up carefully from the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

KB

Kerrie Batikas

Hospital & Health Care, 500+ employees

More than a year

4.0
May 2026

“user friendly tool”

Pros

One thing that stands out is how user-friendly this platform is. It works well for a wide range of people, from those who are uncomfortable with technology to users who are very tech-savvy.

Cons

At times though I notice that some basic user friendly features that would be really helpful are missing. For example, last week I added auto-assigned item numbers to a board and wished there were a simple or automatic way for sub-items to be numbered as fractions of the parent item, like if the parent is 15, the sub-items would automatically become 15.1, 15.2, 15.3 and so on.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

LT

Luciano Torres

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
May 2026

“Custom workflows that truly click”

Pros

The user friendly and nice looking interface made project management feel more engaging and simple. The level of customization is one of the biggest strengths since teams can adjust workflows to fit their specific needs which really helps with productivity and teamwork. Also I liked the wide range of templates because they can be quickly adapted for different projects and save a lot of time and effort during setup.

Cons

That said the amount of customization available can make the initial setup feel a bit overwhelming for new users especially when it takes time to understand how to use all of the features effectively. And while the platform is generally user-friendly, handling more complex workflows does come with a learning curve so some extra training or support may be needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LH

Leemu Hall

Events Services, 1-10 employees

Less than a year

5.0
May 2026

“well organized product”

Pros

Having something that is both visually appealing and highly functional really helps my ADHD brain stay engaged. When you are juggling lots of words, numbers, people and moving parts, design makes a real difference. It has also been really valuable having our whole team aligned in one place. It definitely helps keep everything moving through the week and well beyond.

Cons

The downside is how many add-ons require extra purchase, along with the cost that comes with them. It would be helpful if those prices were lowered especially for organizations already using the nonprofit plan. Those added views and features could make a big difference for our team but with the size of our organization they push us completely out of budget.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

LM

Leanne McConnachie

Construction, 101-500 employees

More than a year

5.0
May 2026

“best software”

Pros

Project collaboration is excellent, the automation handles repetitive tasks really well and the full transparency across work is a huge plus. It also helps you stand out and look like a hero without much effort.

Cons

I'd love to see more use-case-specific templates. At times the current ones feel too generic and having more context would make it easier to get started and figure out what's possible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SH

Sterling Henderson

Construction, 11-50 employees

More than a year

4.0
May 2026

“Automated live task visibility”

Pros

Using it has been really helpful because it's easy to work with and the automation features save a lot of time. It's especially useful for managing many tasks or jobs at once and having one central space where the whole team can check live updates keeps everyone aligned.

Cons

One thing that bothers me is that I cannot tab through the columns the way I would in an Excel sheet. I also wish child items could be automated the same way regular items can since that limitation makes some workflows less convenient.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

KW

Keye Walker

Insurance, 1-10 employees

Less than a year

5.0
May 2026

“My review”

Pros

One of the best parts of it is how flexible and customizable it is. We've been able to shape workflows around the way our teams actually operate in areas like operations, accounting, HR and insurance, instead of trying to fit into a complex setup. The dashboards are very visual and the automation tools help a lot with tracking progress, staying on top of deadlines and giving everyone better visibility into what's happening. Integrations with Outlook and shared inboxes have also helped make communication and task coordination much more efficient.

Cons

It does take some time to learn especially when you start creating more advanced workflows or automations. If the system isn't set up thoughtfully with some clear governance, boards can quickly get messy or end up being used differently from team to team. Also a few of the features that would really improve reporting and automation are locked behind the more expensive plans.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

LM

Lisa M

Wholesale, 1-10 employees

Less than 6 months

5.0
May 2026

“strong value for price”

Pros

It is easy to use without giving up the features we needed. It offered good value for the cost, was simple to navigate and did a great job of keeping our projects organized and on schedule. Overall our experience with it was very positive and we would definitely use it again.

Cons

At times it can be a bit overwhelming especially for someone just starting out. Because there are so many features, automations and customization options available, getting everything set up in the most efficient way does come with a bit of a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10