Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
James
E-Learning, 1-10 employees
Less than a year
“Made collaboration easier
Pros
Monday.com has been very beneficial for me. It has a user-friendly interface and makes project management simple and collaborative, which is great and keeps teams incredibly aligned and productive.
Cons
It was a bit intimidating at first since it was out of my comfort zone, but once I got familiar with it, everything was fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Health, Wellness and Fitness, 11-50 employees
More than a year
“An All-in-one management tool
Pros
Tracking, planning and managing my projects is so easy. Monday.com has also helped me complete many tasks effectively. I would definitely recommend it.
Cons
I have not managed to customize all the features so I cannot say anything negative about the software itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shashank
Financial Services, 101-500 employees
Less than a year
“Customizable and efficient for project management
Pros
I can customize the software by creating different workspaces and boards according to my needs. This flexibility allows me to set up distinct boards for different projects or departments, which helps streamline communication and task management. It's particularly useful for organizing various teams, as I can assign specific tasks, set priorities, and monitor progress across multiple boards. The ability to control access to critical boards is also invaluable for managing sensitive information because only those with the appropriate permissions can view or edit important data. Additionally, I use Monday.com to track and report employee workloads, ensuring that tasks are distributed evenly and no one is overwhelmed, which helps in maintaining team efficiency.
Cons
I cannot do complex calculations of task metrics so I need more customization options.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
Less than 6 months
“Not really satisfied with it
Pros
I like the software's versatality and that it can do a lot of tasks. It helps me do a lot of work with its interface and easy functionality.
Cons
It is slower and clunkier than I expected and I cannot customize it to my liking. I prefer Notion more.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Rob
Design, 1-10 employees
Free Trial
“Aesthetically pleasing
Pros
The best thing about this software is the modern interface, beautiful layout and color schemes. They give a very good impression to do all my tasks.
Cons
The annual price is really high as compared to other products. I feel they need to level up for these prices compared to other software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Johnathan
Wireless, N/A employees
Free Trial
“Took a lot of time to set up
Pros
The best part is that I am able to handle all the tasks pretty easily. It did not take a lot of time or effort.
Cons
Initially I find it really hard to set it up. It was also hard to set things up before starting the work. I feel there is a lot of room for improvement.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
6
Functionality
7
Clayton
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Amazing collaboration tool
Pros
Monday.com is a fantastic collaboration tool for our team during projects. Our IT team usually assigns tasks through Monday.com, which is a great way for me to track what's needed and monitor everyones progress.
Cons
I have been using it for quite a while and so far haven't encountered any major problems. It gets the job done well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Antigone
Computer Software, 1-10 employees
Less than a year
“Excellent tool for project management
Pros
It is so great that I can log in to Monday.com from anywhere. It really helps to minimize my work and handle things conveniently.
Cons
I believe it needs to be a bit more user-friendly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
junie
Accounting, 500+ employees
More than a year
“Hands down the best applicatin!
Pros
Everything about this software is great. It has exceeded my expectations in all aspects. Its amazing work, management assistance has helped me a lot and the customer support is really up to the mark.
Cons
Overall, I am satisfied with Monday.com and have nothing to mention as its con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Management Consulting, 11-50 employees
More than a year
“Got everything needed for project management
Pros
With Monday.com, I was able to get the tools which really helped me in project management a lot.
Cons
It has a lot of options for different things. I was a little overwhelmed at the start and really found my way through it. But it is fine, you just have to find the right thing at the right place.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Aziz
Computer Software, 1-10 employees
Less than a year
“Saved my time and did a great job
Pros
Achieving my goals in project management and marketing is really easy with the help of Monday.com. It handles my work efficiently and help me save a lot of time.
Cons
The application should be more up to date and can be more visually simplified according to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rick
Wholesale, 11-50 employees
More than a year
“Monday - Great for Project Management at a premium price
Pros
I love all the features but mainly the one that allows you to customize almost everything. The user interface is easy to navigate and pleasant to look at.
Cons
The price is a concern. There are other Kanban options that are just as good (or better) at a better price point.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Online Media, 1-10 employees
Less than 6 months
“Very capable task management tool - but there's a learning curve
Pros
Monday.com offers detailed filtering so I can quickly find what I am looking for. The dashboards and reporting options fit my needs well and it integrates with external tools like Slack to streamline my workflow.
Cons
Although Monday is relatively user-friendly, I found there is a learning curve to fully use its potential.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Internet, 51-100 employees
Less than 6 months
“Robust features but tough to implement
Pros
It has pretty much every feature I need for project management. It's a very powerful and robust platform.
Cons
I found the user interface difficult to navigate, even for a tech-savvy team like mine. Adoption was challenging because it required a lot of initial setup and training to get everyone to use the product consistently and effectively. It wasn't as intuitive as I had hoped.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Victoria
Real Estate, 1-10 employees
Less than 6 months
“Fabulous CRM for organization and management
Pros
I love being completely paper-free now. No more sticky notes as everything is online. I can easily keep track of my tasks, properties and contacts.
Cons
It is costly but the value it provides is unbeatable, so I am satisfied with the price I have paid so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Information Technology and Services, 101-500 employees
Less than a year
“Must use software to manage the tasks and logging time.
Pros
The customizable fields are a standout feature and really enhance the platform. It is so intuitive that no one needs separate training and the UI is very user-friendly.
Cons
I have experienced delays in customer support and it is a bit expensive.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Belizario
Farming, 1-10 employees
More than a year
“monday avalue B18
Pros
It provides a streamlined and efficient process that allows me to accurately monitor and manage my time spent on various tasks and projects.
Cons
They also offer a 14 day free trial for new users to explore, which is a plus to check out its functionalities before committing to it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Marketing and Advertising, N/A employees
Less than 6 months
“Project and tasks made easier with Monday
Pros
I find their interface to be one of the most user-friendly I have tried. My whole team loves how manageable tasks become and how easily we can collaborate and communicate with each other. Plus, its more affordable compared to other tools.
Cons
I do not have any major complaints at the moment. I just hope that integrating other apps will become faster.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
James
Computer Software, 11-50 employees
Less than 6 months
“Monday Review
Pros
The projects and timelines are visually engaging.
Cons
I find the tool is only as good as its users and requires a lot of manual input to ensure it stays up to date.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
RAEGAN
Accounting, 11-50 employees
Less than 6 months
“Used with Slack Messenger System
Pros
Monday.com integrates as an extension or add-on through the Slack app, which I really liked.
Cons
It was not efficient enough for what I needed. We could not customize the app to the level our teams required. With many team members across different departments it became too confusing for our employees.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5