Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Ashley
Consumer Services, 1-10 employees
Less than a year
“monday.com
Pros
This tool facilitates the automation of forms for client feedback, offering a positive experience.
Cons
As new users, our exploration of the app's capabilities is ongoing. Thus far, the experience has been positive, with no identified dislikes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Heritza
Automotive, 11-50 employees
Less than 6 months
“Productive
Pros
Enhances productivity for my team, providing a clear view of completed and outstanding tasks.
Cons
Transitioning from other platforms may necessitate some time for users to get accustomed to the interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Naomi
Construction, 11-50 employees
Less than 6 months
“Sophisticated platform but complicated at times
Pros
Excellent for simple task management, collaboration, customization, and capacity calculations. Direct outreach from a customer rep addressed specific needs.
Cons
Certain automations and mirroring functions can be intricate, leading to glitches. For instance, two-way calendar sync creates loops, and mirroring specific columns across boards is not straightforward. The vibrant display makes some boards feel overly busy.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Fantastic task management system
Pros
User-friendly for tracking tasks and learning more complex integrations.
Cons
The software exhibits inflexibility in certain scenarios compared to user preferences.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Friendly UX / UI and powerful customization features
Pros
Despite not being a platform for ERP, Monday.com's automations and integrations make it a powerful tool, allowing for ERP creation.
Cons
The granularity of user access and permission is deemed too simplistic for specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shyam
Computer Software, 11-50 employees
Less than a year
“Your very own Personalized Project Management Tool
Pros
Monday.com's organizational features, automation, tagging, user interface, and tracking contribute significantly to boosting productivity in the daily workflow of IT employees.
Cons
While monday.com offers a multitude of features, the lack of a tutorial or briefing on optimal utilization diminishes the potential benefits of these resources. Improved guidance and customer service are desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Practical Agile Workflow for Dev Teams
Pros
A fantastic solution for task management, Monday.com offers a visually appealing interface with Gantt Chart usage for project planning, timeline tracking, and progress monitoring alongside Dropbox and Adobe CC integration.
Cons
The time tracking feature is exclusively available on the Pro Project Plan.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sam
Information Technology and Services, 1-10 employees
More than a year
“Use monday.com to streamline your business
Pros
Monday.com assists in maintaining organizational efficiency and productivity.
Cons
Gaining a full understanding and effective utilization of all features may require a substantial investment of time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
ZACHARY
Hospital & Health Care, 51-100 employees
More than a year
“An essential business management tool for rapidly changing orgnanizations
Pros
The ability of monday.com to create customized dashboards proves pivotal in our dynamic system. For instance, we set up one to monitor bed occupancy rates in real-time, resulting in a 40% improvement in patient efficiency during flu season. It serves as our central hub for inter-departmental communication, facilitating tasks like coordinating patient transfers and addressing staffing needs in our 'Bagels and Budget' meetings, ensuring synchronization across the team.
Cons
Initially, our workforce, particularly those less acquainted with technology, found the abundance of features somewhat overwhelming. It necessitated a series of seminars, supported by Monday staff, and training sessions to bring everyone on board. Additionally, in a sector where budgeting holds paramount importance and often involves trade-offs between different aspects of patient care, the pricing tiers of Monday.com could induce a moment of hesitation. We had to carefully weigh the benefits against our stringent budget constraints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Monday.com is the Best
Pros
Among the most user-friendly project management tools available.
Cons
There are no discernible drawbacks as it is remarkably user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
CHARLES BOAMPONG
Computer Software, 11-50 employees
More than a year
“Versatile Work Operating System and Project Management Tool
Pros
Its complete customizability contributes to heightened productivity and efficiency.
Cons
The improvement of customer support response time is desired to reduce waiting periods.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Consumer Goods, 11-50 employees
Less than 6 months
“Great for task or project management
Pros
The provided workflows and templates, coupled with their extensive customizability, were highly appreciated.
Cons
I believe integration with other products, such as legal docs, could consolidate its position as an all-in-one solution.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Richard
Hospital & Health Care, 1-10 employees
More than a year
“Monday paid or free, both are great.
Pros
The ability to stay organized on specific projects and allow higher-ups to monitor progress, particularly for remote work, is a standout feature. The mobile-friendly interface adds to its appeal.
Cons
The subscription cost leaves an undesirable impression, reflecting a broader trend toward subscription-based models that is becoming prevalent in various services.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Leonardo
Automotive, 51-100 employees
More than a year
“Wonderful
Pros
Found it highly useful and a viable alternative to Microsoft Outlook.
Cons
There are occasional instances where notifications fail to arrive as expected.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ivy
Telecommunications, 11-50 employees
More than a year
“I like MONDAY.COM
Pros
Ideal for small groups, offering an easy-to-use interface for tracking workflow.
Cons
The pricing, in comparison to other products with lower costs, is relatively high.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than a year
“Good Monday Vibes
Pros
Pros include ease of use, user-friendly design, simple setup, and cost-effectiveness.
Cons
A broader range of project management designations would enhance its versatility.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Leah
Education Management, 500+ employees
More than a year
“Great Workflow Management Space!
Pros
The versatility to have a personal workspace for productivity while also incorporating team task tracking and project/task status features is a notable advantage.
Cons
Concerns include the identification of "basic" services post the free trial and the limited utility of the trial in a workspace setting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Patrick
Food & Beverages, 11-50 employees
More than a year
“Great place to play with Proj/Prod Management
Pros
Monday serves as an excellent entry point for product and project management. The free option allows experimentation before transitioning to an enterprise plan, with templates facilitating a smoother start without building from scratch.
Cons
While the interface is mostly intuitive, there exists a steep learning curve initially. The initial push toward a paid plan felt somewhat unusual. Further exploration of integrations is required for a comprehensive recommendation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shannel
Think Tanks, 11-50 employees
More than a year
“Doing it proudly with monday.com. A top-notch work management product.
Pros
Achieving a comprehensive work management experience becomes seamless with monday.com. It acts as a centralized workspace, bringing together all necessary resources for efficient control and management of work. The tool fosters organization, collaboration, and seamless work coordination.
Cons
No dislikes have been encountered so far, indicating a smooth experience with Monday.com.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Melissa
Architecture & Planning, 1-10 employees
More than a year
“Great for visual taskers
Pros
The customization and color-coding system stand out, providing a quick overview of task assignments and progress. It proves valuable for idea boards, allowing easy jotting down and movement of ideas across boards.
Cons
The only regret is not having started using it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10