Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Ashley

Consumer Services, 1-10 employees

Less than a year

5.0
November 2023

monday.com

Pros

This tool facilitates the automation of forms for client feedback, offering a positive experience.

Cons

As new users, our exploration of the app's capabilities is ongoing. Thus far, the experience has been positive, with no identified dislikes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Heritza

Automotive, 11-50 employees

Less than 6 months

5.0
November 2023

Productive

Pros

Enhances productivity for my team, providing a clear view of completed and outstanding tasks.

Cons

Transitioning from other platforms may necessitate some time for users to get accustomed to the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Naomi

Construction, 11-50 employees

Less than 6 months

4.0
November 2023

Sophisticated platform but complicated at times

Pros

Excellent for simple task management, collaboration, customization, and capacity calculations. Direct outreach from a customer rep addressed specific needs.

Cons

Certain automations and mirroring functions can be intricate, leading to glitches. For instance, two-way calendar sync creates loops, and mirroring specific columns across boards is not straightforward. The vibrant display makes some boards feel overly busy.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2023

Fantastic task management system

Pros

User-friendly for tracking tasks and learning more complex integrations.

Cons

The software exhibits inflexibility in certain scenarios compared to user preferences.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
November 2023

Friendly UX / UI and powerful customization features

Pros

Despite not being a platform for ERP, Monday.com's automations and integrations make it a powerful tool, allowing for ERP creation.

Cons

The granularity of user access and permission is deemed too simplistic for specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Shyam

Computer Software, 11-50 employees

Less than a year

4.0
November 2023

Your very own Personalized Project Management Tool

Pros

Monday.com's organizational features, automation, tagging, user interface, and tracking contribute significantly to boosting productivity in the daily workflow of IT employees.

Cons

While monday.com offers a multitude of features, the lack of a tutorial or briefing on optimal utilization diminishes the potential benefits of these resources. Improved guidance and customer service are desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
November 2023

Practical Agile Workflow for Dev Teams

Pros

A fantastic solution for task management, Monday.com offers a visually appealing interface with Gantt Chart usage for project planning, timeline tracking, and progress monitoring alongside Dropbox and Adobe CC integration.

Cons

The time tracking feature is exclusively available on the Pro Project Plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sam

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2023

Use monday.com to streamline your business

Pros

Monday.com assists in maintaining organizational efficiency and productivity.

Cons

Gaining a full understanding and effective utilization of all features may require a substantial investment of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Z

ZACHARY

Hospital & Health Care, 51-100 employees

More than a year

5.0
November 2023

An essential business management tool for rapidly changing orgnanizations

Pros

The ability of monday.com to create customized dashboards proves pivotal in our dynamic system. For instance, we set up one to monitor bed occupancy rates in real-time, resulting in a 40% improvement in patient efficiency during flu season. It serves as our central hub for inter-departmental communication, facilitating tasks like coordinating patient transfers and addressing staffing needs in our 'Bagels and Budget' meetings, ensuring synchronization across the team.

Cons

Initially, our workforce, particularly those less acquainted with technology, found the abundance of features somewhat overwhelming. It necessitated a series of seminars, supported by Monday staff, and training sessions to bring everyone on board. Additionally, in a sector where budgeting holds paramount importance and often involves trade-offs between different aspects of patient care, the pricing tiers of Monday.com could induce a moment of hesitation. We had to carefully weigh the benefits against our stringent budget constraints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
November 2023

Monday.com is the Best

Pros

Among the most user-friendly project management tools available.

Cons

There are no discernible drawbacks as it is remarkably user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

CB

CHARLES BOAMPONG

Computer Software, 11-50 employees

More than a year

5.0
November 2023

Versatile Work Operating System and Project Management Tool

Pros

Its complete customizability contributes to heightened productivity and efficiency.

Cons

The improvement of customer support response time is desired to reduce waiting periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

David

Consumer Goods, 11-50 employees

Less than 6 months

5.0
November 2023

Great for task or project management

Pros

The provided workflows and templates, coupled with their extensive customizability, were highly appreciated.

Cons

I believe integration with other products, such as legal docs, could consolidate its position as an all-in-one solution.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R

Richard

Hospital & Health Care, 1-10 employees

More than a year

5.0
November 2023

Monday paid or free, both are great.

Pros

The ability to stay organized on specific projects and allow higher-ups to monitor progress, particularly for remote work, is a standout feature. The mobile-friendly interface adds to its appeal.

Cons

The subscription cost leaves an undesirable impression, reflecting a broader trend toward subscription-based models that is becoming prevalent in various services.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Leonardo

Automotive, 51-100 employees

More than a year

4.0
November 2023

Wonderful

Pros

Found it highly useful and a viable alternative to Microsoft Outlook.

Cons

There are occasional instances where notifications fail to arrive as expected.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

I

Ivy

Telecommunications, 11-50 employees

More than a year

5.0
November 2023

I like MONDAY.COM

Pros

Ideal for small groups, offering an easy-to-use interface for tracking workflow.

Cons

The pricing, in comparison to other products with lower costs, is relatively high.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
November 2023

Good Monday Vibes

Pros

Pros include ease of use, user-friendly design, simple setup, and cost-effectiveness.

Cons

A broader range of project management designations would enhance its versatility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

L

Leah

Education Management, 500+ employees

More than a year

5.0
November 2023

Great Workflow Management Space!

Pros

The versatility to have a personal workspace for productivity while also incorporating team task tracking and project/task status features is a notable advantage.

Cons

Concerns include the identification of "basic" services post the free trial and the limited utility of the trial in a workspace setting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P

Patrick

Food & Beverages, 11-50 employees

More than a year

4.0
November 2023

Great place to play with Proj/Prod Management

Pros

Monday serves as an excellent entry point for product and project management. The free option allows experimentation before transitioning to an enterprise plan, with templates facilitating a smoother start without building from scratch.

Cons

While the interface is mostly intuitive, there exists a steep learning curve initially. The initial push toward a paid plan felt somewhat unusual. Further exploration of integrations is required for a comprehensive recommendation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Shannel

Think Tanks, 11-50 employees

More than a year

5.0
November 2023

Doing it proudly with monday.com. A top-notch work management product.

Pros

Achieving a comprehensive work management experience becomes seamless with monday.com. It acts as a centralized workspace, bringing together all necessary resources for efficient control and management of work. The tool fosters organization, collaboration, and seamless work coordination.

Cons

No dislikes have been encountered so far, indicating a smooth experience with Monday.com.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Melissa

Architecture & Planning, 1-10 employees

More than a year

5.0
November 2023

Great for visual taskers

Pros

The customization and color-coding system stand out, providing a quick overview of task assignments and progress. It proves valuable for idea boards, allowing easy jotting down and movement of ideas across boards.

Cons

The only regret is not having started using it sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10