Anonymous
Retail, 101-500 employees
Less than a year
“Steep learning curve”
Pros
Monday.com is a flexible, visual project management platform that helps a lot and it also integrates well with other tools.
Cons
A lot of the really important features are locked behind paid plans, like having more than three users and there's also a pretty steep learning curve especially with automation and other advanced functions.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
Anonymous
Insurance, 101-500 employees
More than a year
“Limited depth”
Pros
The colors, branding, layout and built-in guidance throughout the interface make it feel welcoming and approachable especially for people who aren't very technical.
Cons
At the same time, it's missing a lot of the more advanced functionality you get with Asana, Jira and other project or task management tools.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Nathaniel H.
Automotive, 500+ employees
More than a year
“cross-functional project visibility”
Pros
Being able to work across teams is the biggest advantage I get from monday.com. It lets us build and update Gantt-style project charts together for work happening internally as well as with outside suppliers. That makes it much easier for team members in different parts of the world to contribute remotely to the same projects and stay aligned.
Cons
Like most platforms, monday.com comes with a bit of a learning curve at the beginning. Once you get familiar with how it works though, using it feels natural and becomes part of your regular workflow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sergi F.
Marketing and Advertising, 500+ employees
Less than a year
“Visual tracking”
Pros
One of the biggest benefits for me is the visual status tracking. I rely on the color-coded status columns and on my "Commission Disputes" board I can instantly tell what is "In Review," "Approved for Payout," or "Rejected" without digging around. The automations have also been a huge help. I set up one that says, "When status changes to 'Approved', notify Payroll," and it has saved me a lot of manual emailing. It also cuts down on human error since there's less chance of forgetting to move a dispute to the next step.
Cons
The formula features are where it falls short. It handles basic math columns fine but it's nowhere near as capable as Excel. Once you start trying to build more complex tiered commission logic directly inside monday.com, you run into limitations pretty quickly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Andre P.
Retail, 101-500 employees
More than a year
“flexible boards for planning”
Pros
Being able to build separate boards for different needs made a huge difference for me. I could keep multiple parts of my work organized in one app instead of juggling several tools. It also helped a lot with planning out my days and deciding which tasks needed attention first.
Cons
Getting around the platform took a little time at first. Setting up my boards initially felt somewhat confusing and having a few ready-made templates would have made that process much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Caitlin X.
Retail, 11-50 employees
More than a year
“Workflows that deliver”
Pros
Monday.com can handle just about anything. I use it for personal weekly sprints, campaign calendars, workflow automations and managing processes while keeping the whole team accountable. The setup is very simple and the way the automation logic is written makes it simple to build what you need.
Cons
Every now and then something seems to glitch a bit. I've had moments where I wrote a brief, saved it and then it was suddenly gone. It doesn't happen often but it has happened occasionally. With so much information and data moving through the platform, it feels like something may rarely slip through.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Capital Markets, 500+ employees
More than a year
“backwards portfolio setup”
Pros
I wouldn't recommend this product at all. Calling it a project management tool feels ridiculous especially when something as basic as multi-level subtasks is still in beta. That alone says a lot about where the platform stands.
Cons
On top of that, the way portfolios work makes no sense. They don't automatically pull data from the projects inside them so you have to enter information in the portfolio just for it to appear in the project. It's completely backward. Honestly this is one of the biggest development failures I've seen in software. ClickUp is vastly better and far more capable when it comes to enterprise use or complex project management. Monday.com feels like a joke.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Jack C.
Information Technology and Services, 1-10 employees
Less than a year
“Vibrant boards and flexible workflows”
Pros
Right away, monday.com feels polished and visual, with a clean, colorful layout that makes tasks and boards easier to navigate than a lot of competing tools. That makes it more approachable for new users and teams since the learning curve is lower. It also gives you a lot of flexibility with customizable boards, workflows and different views like Kanban, Timeline, Gantt and Calendar, plus built-in automation that helps cut down repetitive work and keep processes moving efficiently.
Cons
One downside is that monday.com requires at least three paid users and key features like Gantt charts, time tracking and advanced reporting are usually reserved for the higher-priced plans. The mobile app works but it still doesn't fully match the desktop experience and can be a bit inconsistent at times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Mental Health Care, 101-500 employees
More than a year
“Clear views and integrations”
Pros
After trying quite a few project management tools, Monday has easily become my favorite. It feels very simple to use, whether you prefer working in a Kanban layout or using a different view altogether. I also really appreciate that you can set up dependencies and it connects with several other tools like Zoom, Gmail and Slack, just to name a few.
Cons
One thing that can be a bit confusing is the login setup. Since I worked with a few different clients using Monday, it was sometimes hard to make sure I was signing into the right account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma J.
Accounting, 11-50 employees
Less than a year
“SIMPLE task organization”
Pros
Getting around this software feels very simple and the way it keeps everything organized is excellent. It makes following new processes and managing tasks feel clean and simple. There's also a lot of value in what you get compared with the cost of the software.
Cons
We are not using it anymore because our tax management software now handles the same functions so there was no reason to keep an extra platform just to track the same information. If we had not moved over to a better tax management system, I believe we would still be using monday.com.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Accounting, 11-50 employees
More than a year
“flexible automations powerhouse”
Pros
Monday.com can be tailored pretty much any way you need which makes it incredibly powerful for building automations and workflows that match your specific processes. There are hardly any limits when it comes to setting up automation rules so it works really well for custom needs and different systems.
Cons
Getting the automation rules set up did come with a bit of a learning curve at first but once that clicks, there's really no limit to what you can build with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Craig T.
Information Technology and Services, 11-50 employees
More than a year
“Reliable at scale”
Pros
Over seven years at a marketing agency, I relied on this platform to manage more than 3,000 projects each year across multiple clients. It handled the workload really well and consistently kept up with the demand.
Cons
The integrations with other platforms and software still need improvement. It's simple to pick up but the training around newer updates and upgrades could definitely be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Claudio M.
Real Estate, 1-10 employees
More than a year
“powerful hub for our team”
Pros
Monday.com runs our entire CRM and business workflow setup. We keep our documents and automations there and the whole team uses it as the central place to work.
Cons
The mobile app doesn't display boards properly. That issue affects both the phone version and the tablet app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Shannon
Marketing and Advertising, 1-10 employees
More than a year
“Convenient organization and automations”
Pros
Keeping projects, groups and tasks organized is where monday.com really shines. I manage more than 200 clients and honestly, I wouldn't be able to keep everything running without it. The automation features are another big plus and save me a lot of time.
Cons
One thing that can be frustrating is that I sometimes want separate groups within the same board to use different columns but when you change the columns in one group, it applies those changes across the entire board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John P.
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“automation saves hours weekly”
Pros
The automation features have been a game changer. Automatic status updates sent to customers save our dispatch team hours every week that we used to spend making manual calls.
Cons
Getting the initial setup in place was a bit difficult since we had to build every board manually and the mobile app is noticeably slower when it comes to updating complex columns.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 101-500 employees
Less than a year
“Cluttered boards”
Pros
It's good to see the tool evolving with current needs and some of the newer features are genuinely quite useful. The visual automations are a nice addition too especially for setting reminders or getting notified when a task status changes to urgent and similar updates.
Cons
Monday.com can feel pretty cluttered though, with too many active boards on the screen at once. During busy times or when there's pressure to get something done quickly, it can be hard to track down a specific item.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Anonymous
Financial Services, 101-500 employees
More than a year
“costs less but no standout features”
Pros
It seemed to cost less than some of the other tools out there but as an end user I didn't notice any particular feature that really set it apart from the other options on the market.
Cons
The weak spot was the customization and how simple the workflow felt. Setting up parent-child relationships and linking tasks didn't work as naturally as it does in Asana. The customization was there but it wasn't something you could handle with a quick click or simple drag-and-drop.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Tony P.
Financial Services, 11-50 employees
More than a year
“Simple start”
Pros
Getting started with it is very simple and it's flexible when it comes to adding more team members as needed. Even when new people join, the learning curve stays very low so onboarding doesn't take much effort.
Cons
One downside is that, despite how it's marketed, it still isn't very common across Europe and Asia so its brand recognition remains fairly limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Megan L.
E-Learning, 11-50 employees
Less than 6 months
“User-friendly”
Pros
Getting started with Monday.com was simple and the platform feels very user friendly. I was able to learn how to build out my projects and keep my timelines aligned without any trouble. It also helps automate project workflows and tasks in a way that makes the whole process feel far less stressful.
Cons
Getting everything set up can still be a downside but that tends to come with almost any software. Aside from that, I really did not run into many issues while using it. Project management can be overwhelming so having a tool that helps manage competing expectations is a big plus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajiv S.
Textiles, 101-500 employees
Less than a year
“dashboards fun to use”
Pros
The dashboards look really appealing and make it simple to check the status at a glance. I'm able to create custom columns to track the progress of my ML experiments which is very helpful. It also feels fun to use and even something as simple as clicking buttons to change colors makes the experience more enjoyable.
Cons
Costs start to climb quite a bit as the team gets bigger. The automation cap on the basic plan also feels too limited. At times, the interface can seem overly cluttered because there are so many colors and pieces of information on the screen.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9