Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CP

Chase P.

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

5.0
July 2025

“clear task assignment and visibility”

Pros

Keeping track of assigned work is very simple and I can quickly see exactly what I'm supposed to be working on. The posts also make it simple to spell out what needs to be done.

Cons

Navigation can feel a bit confusing at times. There are several screens that seem to serve similar purposes and posts can get tricky to manage when sub-items are involved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Marion C.

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

5.0
July 2025

“user-friendly and forgiving”

Pros

Working in Monday.com feels very simple and getting around the platform doesn't take much effort. It's also reassuring that you can't really break anything or permanently delete something by accident.

Cons

At times, locating certain things can be frustrating. I wish there were clearer "cheat titles" or better labels to make items easier to find and I'd also prefer if whatever you're working on stayed visible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Shawn M.

Education Management, 101-500 employees

Less than 6 months

4.0
July 2025

“team organization that clicks”

Pros

Keeping the team organized with this has been pretty simple and getting the hang of it didn't take much time at all.

Cons

At times it still feels a bit complicated. Some of our boards carry a ton of information so I sometimes have to dig around to find what I need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AM

Abby M.

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2025

“fantastic task assignment and tagging”

Pros

The way everything stays organized is really helpful and being able to tag people makes collaboration much better. I also really appreciate that you can assign tasks directly to someone.

Cons

The calendar feature is the part that gives me trouble. It can feel confusing and I wish it were more simple to move around in. It also doesn't seem like the strongest option for social media planning.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Banking, 500+ employees

Less than 6 months

4.0
July 2025

“powerful features and reporting”

Pros

monday comes with an incredible set of features and I feel like I'm always discovering something new to use. It has made reporting much simpler and a lot more manageable.

Cons

At times, it can feel a bit overwhelming because there's so much you can do with it. That said monday.com academy really helps make the learning curve easier to handle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

MT

Matt T.

Building Materials, 101-500 employees

Less than 6 months

4.0
July 2025

“flexible trackers for teamwork”

Pros

Building custom project and issue trackers in Monday.com is really simple and it does a good job of keeping the whole team updated on current progress and the overall timeline.

Cons

One downside was the training videos didn't have narration audio so I couldn't get as much out of them when trying to learn the platform's features and capabilities.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

C

chris

Wholesale, 11-50 employees

Less than 6 months

5.0
July 2025

“polished UI for team planning”

Pros

Right away, Monday.com feels very user-friendly, with a fluid interface and a really well-designed UI/UX. The color scheme is appealing and the whole platform clearly seems built for professionals managing work across larger teams.

Cons

At the beginning, navigation can be a bit tricky and not entirely simple. A short guided walkthrough would probably help new users get comfortable with the platform faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vince

Media Production, 11-50 employees

Less than 6 months

4.0
July 2025

“custom workflows and clear visuals”

Pros

Customizing things in Monday.com is simple and the interface is pretty self-explanatory. The different colors for each status option also make everything easier to follow at a glance.

Cons

At times, there's just a lot happening on the screen. When you're managing many projects, the interface can start to feel cluttered and a bit overwhelming to move through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MR

Mikaela R.

Hospitality, 1-10 employees

Less than 6 months

4.0
July 2025

“team tracking that delivers”

Pros

Keeping up with daily to-dos is much more organized and it works really well for communicating with my team on projects especially when assigning tasks. It's also been very helpful for tracking and managing upcoming client celebrations and wins.

Cons

One thing that gets frustrating is the copy-and-paste function. It keeps inserting the word "copy," so I have to go back and remove it manually every single time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

ES

Elias S.

Financial Services, 101-500 employees

Less than 6 months

5.0
July 2025

“versatile project views”

Pros

It's the most complete task-tracking tool I've come across. There are plenty of view options so you can follow and manage your project in whatever way works best for you.

Cons

If you're new to task-tracking software or you've only worked with Kanban boards before, monday.com can feel a bit complicated to figure out at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Hadassah G.

Telecommunications, 500+ employees

Less than 6 months

5.0
July 2025

“custom workflows that deliver”

Pros

Monday.com has been an excellent project management platform for enterprise teams. The option to build custom workflows, along with tailored forms and automations, makes setting up project tracking quick and practical so work can begin right away. It also does a really good job of helping teams collaborate and stay organized throughout the process.

Cons

One thing I still haven't been able to sort out in the Kanban view is how to display a deadline on each item. I'd really like to see that improved so due dates are visible at a glance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

alice r.

Mental Health Care, 101-500 employees

Less than 6 months

5.0
July 2025

“update tracking is fantastic”

Pros

Using Monday.com has been a really positive experience. It's very user-friendly and the update tracking feature is especially helpful. Being able to revisit an update and edit it later is also a big plus.

Cons

One thing that could be improved is the name search. Right now, you have to type the full name instead of just a few letters and if the spelling is off, nothing appears. It would be much more user-friendly if it showed matching names from its database and let you choose from the available options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Maria S.

Construction, 1-10 employees

Less than 6 months

5.0
July 2025

“versatile planning and time tracking”

Pros

Keeping up with projects and the team is one of the best parts of using it. I can map out my social media content organize my tasks into clear sections and also track the time I spend on each activity which helps a lot.

Cons

It can feel a bit cluttered at times and I'd rather have a cleaner workspace with more options to personalize my workstation. The overall layout could definitely use some improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LP

Lindsey P.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
July 2025

“organized workflows across accounts”

Pros

Keeping everything organized has been one of the best parts of using Monday.com. I can set up separate folders for different accounts or types of work which makes it simple to know where everything is and stay on top of tasks.

Cons

The time-tracking feature can be a little glitchy now and then especially when time is logged from both my phone and my computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JZ

Jessica Z.

Law Practice, 101-500 employees

Less than 6 months

5.0
July 2025

“simple boards and clear tracking”

Pros

Right away, the platform felt user-friendly and visually appealing. The customizable boards made it simple to keep an eye on tasks, deadlines and overall progress at a glance.

Cons

At first some of the more advanced features were a little overwhelming. It took a bit of time to understand how to use them properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mike S.

Mining & Metals, 11-50 employees

Less than 6 months

5.0
July 2025

“flexible web-based project tracking”

Pros

Having it online instead of relying on Excel is a big plus for me. The forms are really useful and being able to switch between different views is a feature I appreciate a lot.

Cons

My biggest issue is that I have to use it rather than choosing it myself. I'm a geologist working with a small team in America for an Australian company and since I'm often out of internet range in the field, offline access would make it much more practical for my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

E-Learning, 101-500 employees

Less than 6 months

4.0
July 2025

“simple setup and live updates”

Pros

Getting work organized in Monday.com feels very natural because the features are simple and laid out in a way that makes sense. The customization options are also a big plus and the real-time updates help everyone stay aligned.

Cons

At times, I run into bugs and connection issues which can be frustrating. There also seem to be too many limitations between the free plan and the basic plan.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BA

Bishnu A.

Construction, 101-500 employees

Less than 6 months

4.0
July 2025

“powerful tracking for projects”

Pros

Keeping tabs on every detail is essential in project management and that's exactly where Monday.com really helps.

Cons

At times, the interface can feel a bit confusing. There are also moments when the software freezes for no clear reason which means getting the technical team involved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KJ

Kerri J.

Food & Beverages, 11-50 employees

Less than 6 months

4.0
July 2025

“team collaboration that clicks”

Pros

Keeping my team aligned has been much easier with this. It lets us stay updated with one another, communicate throughout the day and share items that need to be handled during meetings or as work comes up.

Cons

I honestly didn't run into anything I disliked. Once I began using the platform, it was simple to learn and simple to navigate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

S

Stephanie

Arts and Crafts, 101-500 employees

Less than 6 months

4.0
July 2025

“versatile project organization”

Pros

Monday.com does a really good job of keeping our projects organized and we've been able to adapt it to different kinds of work across a variety of projects.

Cons

From time to time, we run into issues with automations not behaving the way they should. It's probably partly user error but there's definitely a learning curve to it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7