Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK

Madhura K.

Education Management, 101-500 employees

More than a year

5.0
July 2025

“creative fit for lean teams”

Pros

This is one of the most inventive organization management tools I've used. It works especially well for small to mid-sized companies that operate with lean teams.

Cons

Honestly I don't have any complaints about this software. Everything about it has worked well for me and it's easily one of the best platforms out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shelby

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
July 2025

“simple teamwork and customization”

Pros

Monday.com feels very simple and flexible to use. It makes working together as a team really simple even for people who aren't very tech-savvy.

Cons

A few of the more advanced features are only available on the higher-priced plans so the cost can add up quickly. The mobile app also doesn't feel as full-featured as the desktop version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JR

Juliana R.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2025

“keeps projects moving”

Pros

Keeping everyone organized and aligned has been one of the biggest benefits. It works well as a communication channel and with team members spread across the country, it really helps keep projects progressing without losing momentum.

Cons

Going back through older threads that include documents can be frustrating. It would be much better if past comments and attachments were easier to access through a more user-friendly interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TO

Taylor O.

E-Learning, 101-500 employees

Free Trial

4.0
July 2025

“flexible setup for customer success”

Pros

The customizable features have been really useful for the way I work. In customer success, I need to present information through the platform in a way that's clear and usable for our customers and it gives me the flexibility to do that well.

Cons

One thing I'd still like to see is better collaboration around the calendar. Since my job involves travel and conferences, it would help a lot if my team could more easily view what I'm doing and where I am while I'm on the road.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

PD

Paul D.

Medical Devices, 500+ employees

Less than 6 months

5.0
July 2025

“highly customizable for any workflow”

Pros

One of the best things about Monday.com is how customizable it is. We've been able to shape it around our specific needs even though other teams in our company use it in completely different ways. I also really appreciate being able to personalize the views so they match the way I prefer to work.

Cons

The hardest part was getting started and figuring out how the structure works. At first, it felt a bit intimidating but once I understood the setup, it became much easier to navigate and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jowie L.

Retail, 1-10 employees

Less than a year

5.0
July 2025

“efficient workflow boost”

Pros

It's been really effective for managing workflows and keeping our business on track every day. The compatibility with other apps especially Slack, is a big plus and makes collaboration much better.

Cons

I'd still like to see more integrations available across all boards within a workspace. It would be even better if I could enter information once and have all the dates sync automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SP

Suzanne P.

Computer Software, 1-10 employees

More than a year

5.0
July 2025

“fantastic project visibility”

Pros

The interface is fantastic.. quick, helpful and honestly something I rely on every day. Having all communication kept in one place makes a huge difference. It gives our team complete visibility into projects and helps us clearly spot what's causing delays or bottlenecks.

Cons

I really can't come up with anything to complain about. This tool has been the absolute best for us. It also comes with plenty of ready-made board templates so there's no need to build everything from the ground up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GR

Grant R.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2025

“scalable team visibility”

Pros

Monday.com made collaboration feel connected across the board while still offering a scalable setup that keeps everything visible.

Cons

It leans heavily on color-coding and visual organization which can start to feel overwhelming when handling more complex workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Media Production, 101-500 employees

Less than 6 months

5.0
July 2025

“organized and user-friendly workspace”

Pros

Everything feels very organized and using it has been really simple. I prefer the online version the most because it's simple to navigate and makes finding what I need quick and hassle-free.

Cons

The only challenge has really been the learning curve that comes with picking up any new software at first. That's not really an issue with Monday.com itself, just part of getting used to a new tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IF

Isaiah F.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
July 2025

“powerful team visibility”

Pros

Monday gives me a lot of what I need to manage a team well and stay efficient. It puts the important information in one place and makes it much clearer to see who each task is assigned to.

Cons

There are quite a few tabs, plus a lot of information and tools packed into Monday. That really shows how capable the platform is but it can also feel a bit overwhelming at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Chris C.

Electrical/ Electronic Manufacturing, 101-500 employees

More than a year

5.0
July 2025

“all-in-one team communication”

Pros

Everything is in one place and it's a really convenient way to stay in touch. Monday.com is simple to use and having all customer information on a single site helps make sure no one gets missed.

Cons

The only thing missing right now is a mobile app. It would be much better if an app were developed so we wouldn't have to rely only on the web version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cinthya

Financial Services, 101-500 employees

Less than a year

5.0
July 2025

“collaborative project tracking win”

Pros

Working with my team on projects feels much more organized because we can build everything together, clearly see who is handling each task and what stage it's in and keep all the details in one central place.

Cons

There's a bit of a learning curve if you've never used a project management tool before but after you understand how it works, it becomes very simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Construction, 11-50 employees

Less than 6 months

3.0
July 2025

“clean boards with useful views”

Pros

One thing that helps right away is the clean, colorful interface because it makes it simple to see what everyone is working on at a glance. The boards and tasks can be customized to match your team's specific workflow instead of forcing everyone into one setup. It does a solid job with project tracking, task assignments and keeping deadlines visible so work stays on schedule. The different view options are also helpful since teams can choose the format that fits how they like to work. It also integrates nicely with other tools, including Outlook.

Cons

There is a bit of a learning curve when you start exploring all of the features especially for teams with more complicated workflows. A few of the more valuable options, like time tracking and automation, are locked behind the higher-tier plans which can be frustrating. For very small teams, it can also feel like more platform than they really need.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

BN

Biniam N.

Telecommunications, 500+ employees

More than a year

5.0
July 2025

“fantastic built-in time tracking”

Pros

Monday.com's time tracker was simple to start and stop on each task and it gave me a detailed record of the hours logged. Paired with the budget columns, it made it really simple to check whether we were staying on forecast without needing any separate time-tracking tool.

Cons

From time to time some time logs didn't fully account for how often I switched between browser tabs so a few minutes were missed in the tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BK

Brianna K.

Government Relations, 11-50 employees

Less than a year

3.0
July 2025

“helpful team updates but automation issues”

Pros

One thing that works really well is how it keeps communication flowing across the team especially with real-time updates. The platform is also fairly simple to use so getting around it doesn't take much effort.

Cons

I've run into some problems with the automations and when trying to move information from one group to another. At times, I have to reload the page to get it to work which would be better if it wasn't necessary.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

VA

Vazira A.

Government Relations, 500+ employees

Less than a year

5.0
July 2025

“clean UX and flexible collaboration”

Pros

Right away, the UX feels clean, user-friendly and highly customizable. It's the kind of platform where you can click around and figure things out without much effort. It also works really well for collaborating and keeping project tracking organized.

Cons

Since monday.com gives users a lot of freedom to customize everything, things can become messy pretty fast. Some AI-based suggestions for cleaning up or organizing boards better would be a helpful addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Chris S.

Human Resources, 101-500 employees

Less than a year

5.0
July 2025

“flexible boards and accessible data”

Pros

Accessing the data is simple and managing it is even more convenient. It's really helpful that each board can function as its own separate data space.

Cons

One downside is that boards can take quite a while to load when they contain a large amount of stored data. I do wish they opened faster since there are times when I need to get to the information immediately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jalaya A.

Medical Practice, 11-50 employees

Less than 6 months

5.0
July 2025

“clean interface and helpful support”

Pros

The training resources have been excellent and the live support team is really helpful whenever needed. The system itself is simple to use and the interface feels clean, modern and refreshing.

Cons

A few features could use more depth especially when it comes to connecting columns together. Expanding that functionality would make it possible to do even more within my boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ

Avian J.

Banking, 101-500 employees

Less than 6 months

5.0
July 2025

“custom boards and clear tracking”

Pros

Monday.com really stands out for its highly customizable interface and visual project tracking. It helps teams work together efficiently, automate workflows and adjust boards to match specific needs which makes project management feel simple and flexible at the same time. The color-coded layout and simple drag-and-drop tools also make complicated workflows much easier to organize and follow.

Cons

A few features can feel a bit too complex in the beginning and getting everything set up takes time for new users. It's also a little too easy to accidentally change a task's status.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Alix-marie A.

E-Learning, 101-500 employees

Less than a year

5.0
July 2025

“flexible tracking and customization”

Pros

Keeping tabs on progress is really convenient and I appreciate being able to customize the way data gets entered. The free version also gives a solid amount of functionality which makes it even more worthwhile.

Cons

For some reason though, entering data in Excel still feels less tiring and more natural than using Monday for the kind of work I use it for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10