Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Anonymous, 500+ employees

4.0
August 2023

Very flexible and customizable project management software

Pros

I appreciate how versatile Monday.com is and how we can tailor it to our needs. It offers dashboards for various purposes enabling us to manage tasks projects ideas and documents all within the platform. The integration with data connectors is a valuable addition allowing us to seamlessly link our actions with other tools.

Cons

Getting the hang of Monday.com can be a bit challenging initially as everything seems a bit scattered until you invest some time into it. More inapp guides could be helpful for new users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Marvin

Construction, 11-50 employees

5.0
August 2023

Monday is a great companion tool

Pros

Monday has proven to be an excellent companion tool for our construction team. It facilitates project assignment distribution to our estimators automates communications with customers tracks our progress and allows me to design a dashboard that aids in monitoring our goals and achievements.

Cons

While Monday is highly intuitive and userfriendly I would appreciate more options for creating charts within the platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Daniel

Marketing and Advertising, 11-50 employees

5.0
August 2023

Already set time tracker and calendar management

Pros

Monday.com has been incredibly beneficial for team communication. I particularly enjoy the online time tracker and task prioritization features. The app proves to be highly useful in our workflow.

Cons

While it excels in task collaboration and ease of task prioritization it could improve in the area of project management.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Anonymous, 11-50 employees

4.0
August 2023

Efficient project management made easy with Monday.com

Pros

My experience with Monday.com has been largely positive. Its dynamic interface and extensive customization options have significantly improved our project management and team coordination efforts.

Cons

Navigating the advanced features can be overwhelming at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S

Sandra

Security and Investigations, N/A employees

5.0
August 2023

Monday.com hits the mark

Pros

Monday.com was easy to customize with a wellthoughtout process flow that felt intuitive. It offered a good range of features.

Cons

Accessing certain options required acquiring Zapier which was a drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Lianne

Writing and Editing, 1-10 employees

3.0
August 2023

Good for ticket systems

Pros

Monday.com proved to be a great system for ticketing issues despite a slight learning curve. It made logging issues and receiving appropriate support easy.

Cons

The learning curve was a bit challenging and the platform felt somewhat unintuitive.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

L

Lior

Non-Profit Organization Management, 11-50 employees

4.0
August 2023

One great Stop Shop

Pros

Monday.com became our central hub for all organization activities. Its high level of customization allowed us to tailor it to our needs.

Cons

Implementing the system required substantial prework and planning which was resourceintensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E

Eusebio

Internet, 1-10 employees

4.0
August 2023

Fantastic option for project management with lots of templates

Pros

Monday.com offers a vast selection of templates for various tasks making it a fantastic choice for project management across different domains. The templates are comprehensive and visually appealing.

Cons

The native Mac application doesn't fully utilize the platform's capabilities and there's a learning curve associated with mastering the tool.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

B

Benn

Arts and Crafts, 500+ employees

5.0
August 2023

Creativity order and more workflow

Pros

Monday.com facilitates collaborative work within my team and helps organize projects and tasks effectively. It stands out with its visual appeal and vibrant colors.

Cons

Contacting customer service can be cumbersome and for new users adapting to the platform may take some time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Alyssa

Hospital & Health Care, 500+ employees

4.0
August 2023

Monday.com is extremely helpful in ordering our projects

Pros

Monday.com simplifies daily task allocation which is crucial for maintaining order when handling numerous projects. It provides a clear structure for tracking our progress.

Cons

There's a learning curve to fully harnessing the system's capabilities and it's beneficial to invest time in exploring its features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Angel

Hospital & Health Care, 500+ employees

5.0
August 2023

Monday Everyday

Pros

Monday.com's customizable workflows are a gamechanger accommodating various project management styles and methodologies. It's adaptable to match our team's unique needs.

Cons

I wish the forms allowed for multiplechoice questions and answers but I understand the challenges it might pose in populating the data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J

Joe

Retail, 51-100 employees

5.0
August 2023

Ideal for task and project planning

Pros

We rely on Monday.com for planning daily tasks and streamlining task completion through automation. It serves as a valuable tool for project planning across the company.

Cons

The cost of upgrading from Pro to Enterprise is relatively high for our needs primarily requiring additional users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Tina

Telecommunications, 500+ employees

4.0
August 2023

Most versatile work operating system for effective task management

Pros

What impressed me the most about the platform is its userfriendly interface making it accessible for both technical and nontechnical users. It adapts to various project management needs seamlessly.

Cons

The platform's reliance on an internet connection could be a drawback when access is needed in areas with unreliable connectivity.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Ahmed

E-Learning, 51-100 employees

4.0
August 2023

Professional Project Management B2B Management

Pros

I rely on monday.com for overseeing my elearning projects as well as handling B2B leads through the entire sales funnel.

Cons

It could benefit from simplifying the user interface for smoother navigation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

K

Katherine

Higher Education, 51-100 employees

5.0
August 2023

Great for events

Pros

I appreciate having a unified platform for all our eventrelated needs allowing various departments to collaborate seamlessly.

Cons

Event search and categorization could be more userfriendly especially for newcomers like me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Robert

Furniture, 51-100 employees

5.0
August 2023

Streamline your Work Life

Pros

The extensive customization and automation options enable users to create a digital workspace that enhances organization time management and task management.

Cons

There's a need for more comprehensive tutorials to explore the platform's full potential.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

O

Oluwadarasimi

Computer Software, 51-100 employees

5.0
August 2023

Project management made easy

Pros

Monday.com simplifies progress tracking and collaboration on projects making it effortless even on the mobile app.

Cons

No significant drawbacks yet but it could be made more userfriendly especially on the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

H

Hemal

Marketing and Advertising, 1-10 employees

5.0
August 2023

Increased Sales and Productivity by 40%

Pros

The Best Project Management Platform that significantly boosted sales through team collaboration simplicity and versatility.

Cons

No issues reported thus far everything has been perfect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

G

Gabriela

Computer Software, 1-10 employees

5.0
August 2023

My experience with the platform

Pros

Highly intuitive and economical Monday.com doesn't require technical expertise and enhances workflow.

Cons

Initially cluttered but customization can lead to an efficient workflow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Unknown (Anonymous), 51-100 employees

3.0
August 2023

Really good work management software for SMBs

Pros

Easy to use for project tracking and reporting with more user empowerment compared to other tools.

Cons

Some advanced features like tracking and reporting are less extensive compared to certain alternatives and it lacks in Kanban and Agile development.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6