Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Anonymous, 500+ employees
“Very flexible and customizable project management software
Pros
I appreciate how versatile Monday.com is and how we can tailor it to our needs. It offers dashboards for various purposes enabling us to manage tasks projects ideas and documents all within the platform. The integration with data connectors is a valuable addition allowing us to seamlessly link our actions with other tools.
Cons
Getting the hang of Monday.com can be a bit challenging initially as everything seems a bit scattered until you invest some time into it. More inapp guides could be helpful for new users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Marvin
Construction, 11-50 employees
“Monday is a great companion tool
Pros
Monday has proven to be an excellent companion tool for our construction team. It facilitates project assignment distribution to our estimators automates communications with customers tracks our progress and allows me to design a dashboard that aids in monitoring our goals and achievements.
Cons
While Monday is highly intuitive and userfriendly I would appreciate more options for creating charts within the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Daniel
Marketing and Advertising, 11-50 employees
“Already set time tracker and calendar management
Pros
Monday.com has been incredibly beneficial for team communication. I particularly enjoy the online time tracker and task prioritization features. The app proves to be highly useful in our workflow.
Cons
While it excels in task collaboration and ease of task prioritization it could improve in the area of project management.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Anonymous, 11-50 employees
“Efficient project management made easy with Monday.com
Pros
My experience with Monday.com has been largely positive. Its dynamic interface and extensive customization options have significantly improved our project management and team coordination efforts.
Cons
Navigating the advanced features can be overwhelming at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Sandra
Security and Investigations, N/A employees
“Monday.com hits the mark
Pros
Monday.com was easy to customize with a wellthoughtout process flow that felt intuitive. It offered a good range of features.
Cons
Accessing certain options required acquiring Zapier which was a drawback.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Lianne
Writing and Editing, 1-10 employees
“Good for ticket systems
Pros
Monday.com proved to be a great system for ticketing issues despite a slight learning curve. It made logging issues and receiving appropriate support easy.
Cons
The learning curve was a bit challenging and the platform felt somewhat unintuitive.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Lior
Non-Profit Organization Management, 11-50 employees
“One great Stop Shop
Pros
Monday.com became our central hub for all organization activities. Its high level of customization allowed us to tailor it to our needs.
Cons
Implementing the system required substantial prework and planning which was resourceintensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Eusebio
Internet, 1-10 employees
“Fantastic option for project management with lots of templates
Pros
Monday.com offers a vast selection of templates for various tasks making it a fantastic choice for project management across different domains. The templates are comprehensive and visually appealing.
Cons
The native Mac application doesn't fully utilize the platform's capabilities and there's a learning curve associated with mastering the tool.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Benn
Arts and Crafts, 500+ employees
“Creativity order and more workflow
Pros
Monday.com facilitates collaborative work within my team and helps organize projects and tasks effectively. It stands out with its visual appeal and vibrant colors.
Cons
Contacting customer service can be cumbersome and for new users adapting to the platform may take some time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Alyssa
Hospital & Health Care, 500+ employees
“Monday.com is extremely helpful in ordering our projects
Pros
Monday.com simplifies daily task allocation which is crucial for maintaining order when handling numerous projects. It provides a clear structure for tracking our progress.
Cons
There's a learning curve to fully harnessing the system's capabilities and it's beneficial to invest time in exploring its features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Angel
Hospital & Health Care, 500+ employees
“Monday Everyday
Pros
Monday.com's customizable workflows are a gamechanger accommodating various project management styles and methodologies. It's adaptable to match our team's unique needs.
Cons
I wish the forms allowed for multiplechoice questions and answers but I understand the challenges it might pose in populating the data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Joe
Retail, 51-100 employees
“Ideal for task and project planning
Pros
We rely on Monday.com for planning daily tasks and streamlining task completion through automation. It serves as a valuable tool for project planning across the company.
Cons
The cost of upgrading from Pro to Enterprise is relatively high for our needs primarily requiring additional users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tina
Telecommunications, 500+ employees
“Most versatile work operating system for effective task management
Pros
What impressed me the most about the platform is its userfriendly interface making it accessible for both technical and nontechnical users. It adapts to various project management needs seamlessly.
Cons
The platform's reliance on an internet connection could be a drawback when access is needed in areas with unreliable connectivity.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Ahmed
E-Learning, 51-100 employees
“Professional Project Management B2B Management
Pros
I rely on monday.com for overseeing my elearning projects as well as handling B2B leads through the entire sales funnel.
Cons
It could benefit from simplifying the user interface for smoother navigation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Katherine
Higher Education, 51-100 employees
“Great for events
Pros
I appreciate having a unified platform for all our eventrelated needs allowing various departments to collaborate seamlessly.
Cons
Event search and categorization could be more userfriendly especially for newcomers like me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Robert
Furniture, 51-100 employees
“Streamline your Work Life
Pros
The extensive customization and automation options enable users to create a digital workspace that enhances organization time management and task management.
Cons
There's a need for more comprehensive tutorials to explore the platform's full potential.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Oluwadarasimi
Computer Software, 51-100 employees
“Project management made easy
Pros
Monday.com simplifies progress tracking and collaboration on projects making it effortless even on the mobile app.
Cons
No significant drawbacks yet but it could be made more userfriendly especially on the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Hemal
Marketing and Advertising, 1-10 employees
“Increased Sales and Productivity by 40%
Pros
The Best Project Management Platform that significantly boosted sales through team collaboration simplicity and versatility.
Cons
No issues reported thus far everything has been perfect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Gabriela
Computer Software, 1-10 employees
“My experience with the platform
Pros
Highly intuitive and economical Monday.com doesn't require technical expertise and enhances workflow.
Cons
Initially cluttered but customization can lead to an efficient workflow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Unknown (Anonymous), 51-100 employees
“Really good work management software for SMBs
Pros
Easy to use for project tracking and reporting with more user empowerment compared to other tools.
Cons
Some advanced features like tracking and reporting are less extensive compared to certain alternatives and it lacks in Kanban and Agile development.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6