monday.com Software

monday.com Software Reviews

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Claimed

Claimed

Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Kyle

Medical Devices, 51-100 employees

3.0
December 2023

Not a Bad Solution if this is what your looking for

Pros

The appreciated feature is the capability to customize and create multiple dashboards for various purposes.

Cons

The customization options are not extensive enough to meet all necessary or desired requirements.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

S

Sasha

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2023

Complex teams and monday.com

Pros

Monday.com introduces simplicity and clarity to chaos. Its intuitive nature seamlessly integrates into everyday work without feeling like an additional task.

Cons

The filtering process can be time-consuming and repetitive at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Paul

Construction, 51-100 employees

Less than a year

5.0
December 2023

Very easy to use and understand

Pros

The simplicity of understanding tasks in need of attention and identifying project assignments is a commendable aspect.

Cons

There wasn't much, if anything, that I found displeasing about monday.com.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Aleesha

Financial Services, 1-10 employees

More than a year

5.0
December 2023

Super Easy and Efficient for Businesses of All Sizes

Pros

Monday.com stands out for its user-friendly nature, time efficiency, easy navigation, visual appeal, and extensive customization options, offering seemingly limitless possibilities.

Cons

Having more pre-built templates for a broader range of businesses, especially in the professional financial industry, would be beneficial for saving time on starting from scratch.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Axel

Higher Education, 500+ employees

Less than a year

5.0
December 2023

One of the most multifunctional softwares

Pros

Its usefulness for diverse purposes, including project management, data dashboard creation, or establishing connectivity in business, makes it the best for us.

Cons

Due to its countless features, understanding them all takes time. However, with time and effort, one can gain complete control over it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

sam

Retail, 1-10 employees

More than a year

3.0
December 2023

Pros and cons of Monday

Pros

Highly effective for project organization and tracking progress, Monday.com stands out.

Cons

It's crucial for everyone to adapt to Monday and consolidate communication onto a single platform. Integrating a chat feature within Monday would enhance the overall experience.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
December 2023

Monday.com is best platform for managing our work and track teams work

Pros

Enabling user communication, work record tracking, and progress monitoring, Monday.com offers features that can be easily shared with managers or team members.

Cons

Monday.com is integrated with my company, Assurant, leading to occasional lag issues. Despite this, the platform is widely utilized globally by organizations due to the higher number of users benefiting from it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Mike

Religious Institutions, 11-50 employees

Less than 6 months

4.0
December 2023

GET to WORK!

Pros

Leveraging Monday for meetings significantly improved task delegation, enhancing prioritization and efficient task distribution without the need for elaborate post-meeting brain dumps.

Cons

Managing progress tracking and workflows posed some difficulty initially, but we've learned to handle it and accomplish tasks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2023

Intuitive user interface, simple yet powerful - flexible business tool!

Pros

The flexibility of Monday.com shines through as it allows customization of different workspaces and boards for managing projects, tasks, returns, and refunds, making it a versatile and powerful tool.

Cons

Unlocking all features, including automations, can push the pricing towards the higher side. The premium plan increases in increments of 5 users at a time, rather than one at a time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gerardo

Computer & Network Security, 11-50 employees

Less than 6 months

4.0
December 2023

Monday has enough features to automate and manage your support teams and CRM tickets

Pros

Monday.com provides access to a variety of tools and dashboards for different tasks, allowing teams to split into different dashboards. This approach facilitates workflow automation and the application of different states to tasks, contributing to efficient team collaboration.

Cons

Integrating our corporate email address with CRM tickets doesn't always work seamlessly. We desire the ability to send emails from Monday and keep the conversation within the ticket, but this is inconsistent, leading to emails being sent to different tickets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

N

Nikoloz

Entertainment, 1-10 employees

Less than a year

4.0
December 2023

Review of Monday.com after 8 months of using

Pros

Appreciating the functionality that enables the crafting of automated emails or actions triggered by events, Monday.com ensures timely communication without the need for manual effort. The platform also offers visual insights into team progress and ongoing tasks, aiding effective tracking.

Cons

The integration/automation lists offer a wide array of options and features. Pinpointing specific functions or settings may require initial research and effort, but with familiarity, navigation becomes more manageable.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

10

F

Freddy

Consumer Goods, 101-500 employees

Less than a year

4.0
December 2023

Monday Boards: A Potent Tool with the Potential to Derail Everything

Pros

Streamlining project reviews, task noting, time evaluation, and constructive feedback among professionals involved in various workflow steps, Monday.com proves valuable for project management.

Cons

Initially, Monday seemed unfit for managing diverse projects in the studio due to the ease of unintentionally altering the entire board structure. However, it eventually emerged as a solution adopted retrospectively.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

R

Rian

Accounting, 1-10 employees

Less than 6 months

5.0
December 2023

Best CRM to use

Pros

Achieving substantial progress with our team, Monday.com has been a key contributor.

Cons

Numerous features are scattered throughout the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Abbey

Semiconductors, 500+ employees

More than a year

5.0
December 2023

Simplified task and project management

Pros

Appreciating the platform's ability to create custom dashboards for tracking financial projects, managing budgets, and collaborating efficiently. The automated workflows for repetitive tasks, such as generating financial reports and tracking payments, add further utility.

Cons

Learning to use and customize the platform requires some time and effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Teresa

Information Technology and Services, 500+ employees

Less than a year

4.0
December 2023

Opening Lines of Communication at the Team

Pros

Breaking down complex tasks into milestones with specified owners and approvers, Monday.com simplifies project tracking. It provides visibility into project status and responsibility, supporting easy understanding of resource utilization and project efficiency, particularly crucial for executive stakeholders.

Cons

I wish there was a way to create dashboards with numbers and percentages for resource utilization and project completion. Exploring more with the tool might reveal this functionality, but we opted to move to Smartsheets for project tracking and visual dashboards.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Angelo

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
December 2023

Great Product for Project Management

Pros

Setting up and user adaptation are straightforward, making Monday.com an easily adopted solution.

Cons

More options in automation, such as changing status based on email, are needed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

T

Tameem

Real Estate, 11-50 employees

Less than a year

5.0
December 2023

Life Changing Website

Pros

Discovering the benefits of Monday.com earlier would have been advantageous. Despite just a year of use, it has become the go-to platform for running, organizing, and arranging tasks and schedules.

Cons

A stable, high-speed internet connection is necessary, and the sublists can sometimes feel confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Amos

Mental Health Care, 51-100 employees

More than a year

5.0
December 2023

Monday.com makes everything easier!

Pros

Currently, we appreciate Monday.com's task management features and the flexibility it offers for team editing once tasks are completed.

Cons

The user interface took a while to learn, but once everyone became proficient, things started moving smoothly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
December 2023

A lot to love about Monday.

Pros

Monday's built-in collaboration tools and customization options for diverse departments and industries are standout features of this software.

Cons

Due to the extensive features and controls on Monday.com, new users in my company often struggle initially. The Monday.com resource center has proven helpful in speeding up the learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Y

Yvonn

Wholesale, 101-500 employees

More than a year

4.0
December 2023

Monday.com Review

Pros

Assisting in staying organized with all projects, tasks, and reports, Monday.com proves to be a valuable organizational tool.

Cons

Setting up from scratch is not always super easy and can be overwhelming with the various template options.

Rating Distribution

Ease of use

8

Value for money

1

Customer Support

6

Functionality

6