Andrew C.
Law Practice, 500+ employees
More than a year
“flexible boards with clear priorities”
Pros
It makes priorities very easy to spot at a glance and the platform is flexible enough to work well across different departments.
Cons
Some parts of the setup are a bit complicated especially when it comes to linking boards and tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Joseph S.
Information Technology and Services, 1-10 employees
Less than a year
“flexible setup for my workflow”
Pros
It was simple to configure the details to match the specific needs of my business.
Cons
The more advanced fine-tuning takes a bit of time to fully learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff L.
Marketing and Advertising, 1-10 employees
Less than 6 months
“clean visuals and powerful planning”
Pros
At first, it seemed like just another basic task tracker but it ended up being much more capable than I expected. The interface is visually clean and it makes it simple to set priorities whether you're handling simple workflows or need something that also works well for more advanced users.
Cons
One thing that could make it better would be having an option to hide or strip back features that aren't being used since people looking for a more organized setup may feel a bit overwhelmed when they first start using it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Suhail H.
Apparel & Fashion, 500+ employees
More than a year
“flexible dashboards for QA teams”
Pros
One thing that really worked well for me was how monday.com's customizable dashboards let me build out QA timelines and assign tasks across my team while keeping everything clearly visible.
Cons
The pricing does feel a little high especially when features like advanced automation are locked behind higher plans which can be limiting for a larger team's budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Annie E.
Human Resources, 101-500 employees
More than a year
“visual and team-friendly”
Pros
The visual design in Monday.com is fantastic and it makes the organizational side of things much easier to track and share with the rest of the team.
Cons
There are a few glitches that get frustrating especially when switching from the dashboard view to the calendar view. It keeps acting up for me and makes creating a social content calendar harder than it should be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Rylan G.
Legal Services, 101-500 employees
Less than a year
“versatile team collaboration hub”
Pros
Managing projects across multiple teams has been really convenient with Monday.com. The platform is user-friendly, quick to learn and flexible enough to fit different needs, whether it's project management, team collaboration or even keeping track of personal tasks.
Cons
One area that could use some improvement is column customization. It would be even more useful if custom column fields could support Excel-style formulas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Computer Networking, 11-50 employees
Less than a year
“sales and projects made simple”
Pros
Keeping up with all my sales and projects is very simple with Monday.com and it helps me stay organized and efficient without much effort.
Cons
At times, the automations end up making items disappear although I know that setting can be adjusted.. it just isn't something I'm able to change myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fatema K.
Financial Services, 500+ employees
More than a year
“transparent teamwork hub”
Pros
Everything happens in one shared space so the whole team stays aligned with full visibility and live updates. I get notified whenever an item changes which helps me stay on top of things. It really works as a one-stop shop for managing everything in one place.
Cons
At times, it does need quite a few manual updates although that mostly depends on the fields you set up. The good part is that this is something you can manage and control based on how you configure it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Spencer R.
Education Management, 101-500 employees
Less than a year
“all-in-one workflow boost”
Pros
Having everything in one CRM made our workflow much more simple and efficient across the entire company.
Cons
It did take a while to learn the finer details of the CRM but that's pretty normal when transitioning to a new system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorge R.
Computer Software, 11-50 employees
Less than 6 months
“clean design and simple workflow”
Pros
The layout is well designed and the platform feels very user-friendly and simple to navigate.
Cons
The free plan is pretty limited and most of the valuable features are locked behind the paid version.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Mikayla S.
Education Management, 11-50 employees
More than a year
“flexible and highly customizable”
Pros
Monday is very user-friendly and offers a lot of customization which really matters for our team. We also appreciate how well it keeps things organized and the personal planning options it provides.
Cons
Getting started with Monday.com was a challenge for us and I wish it offered more built-in onboarding tools to make the setup process easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shushanta P.
Computer Software, 1-10 employees
Less than 6 months
“powerful automation for daily work”
Pros
Automation with services for IT engineers has been a huge help. It's a fantastic tool for automating my day-to-day tasks and cutting down on manual work.
Cons
The interface is a bit complicated though. If a tool requires watching tutorials just to figure out how to use it, that's not really ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayelee A.
Education Management, 500+ employees
More than a year
“project tracking that clicks”
Pros
Managing projects with Monday.com feels really simple and it does a nice job of keeping my workspaces organized. It also makes delegating tasks simple and I can stay on top of deadlines and due dates without much effort.
Cons
The only downside is that you have to pay extra to unlock additional features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff T.
Consumer Services, 1-10 employees
Less than 6 months
“powerful automation workflows”
Pros
The automation features are what I love most especially all the automatic workflows you can build.
Cons
Even though the tools are excellent, the pricing is still pretty expensive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Thia D.
Financial Services, 1-10 employees
More than a year
“clear updates and user-friendly design”
Pros
Updates shared through this platform are clear and simple to follow which makes it easy to stay on top of everything. The interface is also very user-friendly.
Cons
When I use it on my phone instead of my computer some features are more limited. That said I can understand that being fairly normal for mobile use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mia
Education Management, 500+ employees
Less than 6 months
“Excellent tools for team collaboration”
Pros
The drag-and-drop functionality, customizable boards and clean user interface make Monday.com super easy to use, even if you're a beginner. I love how simple everything is and it doesn't take long to get the hang of it. Setting up tasks and moving things around is very easy!
Cons
The pricing model for Monday.com is higher than alternatives like Trello and ClickUp, especially when you look at the premium features. While it has a lot to offer, it can feel like you're paying quite a bit more for the same features you can get elsewhere for less.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rian
Luxury Goods & Jewelry, 101-500 employees
More than a year
“Simple, sleek tool for managing projects”
Pros
One of my favorite things about Monday.com is the endless opportunities it offers with automations. Over the years, they've really stepped up their game and now you can do some pretty amazing stuff with it. The automations save me a ton of time and make managing tasks a lot more efficient.
Cons
One thing I don't like about Monday.com is how some of the features are split between different plans. For example, Single Sign-On (SSO) should be available in the professional plan, not just the enterprise one. Also, the file storage goes from 100GB to 1TB as you move from the professional plan to the enterprise one, which feels a bit unbalanced.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nadia
Education Management, N/A employees
Less than a year
“Fantastic group tracking tool”
Pros
I love how it lets me track team progress and productivity. It's so satisfying to see everything laid out clearly and I can easily check in on how everyone is doing with their tasks. It really helps keep everything on track.
Cons
It was quite difficult when I first started using it. There's a lot to figure out and it took some time to get comfortable with all the options and features. But once I got the hang of it, it made a lot more sense.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Lauren
Retail, 1-50 employees
More than a year
“Monday is just okay”
Pros
There are tons of customization options that are perfect for managing content and marketing projects. Whether I need to create different workflows or manage different tasks, Monday.com lets me set things up exactly how I want them.
Cons
One thing I don't like is how there's no satisfying way to check off a task. The tasks don't always align with due dates in a clear, organized way. Also, I can't add images to tasks and preview them in a useful, visual way. Email notifications about tasks are also incomplete and it leaves me unsure about what's really going on with a task.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Events Services, 1-50 employees
Less than a year
“Powerful but can feel overwhelming at times”
Pros
The project management tools are really strong and helped us a lot during some big projects. It made organizing everything so much easier and we were able to stay on top of every detail without getting overwhelmed.
Cons
We found that it became more process-driven than actually integrating with our workflows. It's like the platform sets its own pace and it was harder to fit into the way we wanted to work.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
7