Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AC

Andrew C.

Law Practice, 500+ employees

More than a year

4.0
April 2025

“flexible boards with clear priorities”

Pros

It makes priorities very easy to spot at a glance and the platform is flexible enough to work well across different departments.

Cons

Some parts of the setup are a bit complicated especially when it comes to linking boards and tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JS

Joseph S.

Information Technology and Services, 1-10 employees

Less than a year

5.0
April 2025

“flexible setup for my workflow”

Pros

It was simple to configure the details to match the specific needs of my business.

Cons

The more advanced fine-tuning takes a bit of time to fully learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jeff L.

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
April 2025

“clean visuals and powerful planning”

Pros

At first, it seemed like just another basic task tracker but it ended up being much more capable than I expected. The interface is visually clean and it makes it simple to set priorities whether you're handling simple workflows or need something that also works well for more advanced users.

Cons

One thing that could make it better would be having an option to hide or strip back features that aren't being used since people looking for a more organized setup may feel a bit overwhelmed when they first start using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SH

Suhail H.

Apparel & Fashion, 500+ employees

More than a year

5.0
April 2025

“flexible dashboards for QA teams”

Pros

One thing that really worked well for me was how monday.com's customizable dashboards let me build out QA timelines and assign tasks across my team while keeping everything clearly visible.

Cons

The pricing does feel a little high especially when features like advanced automation are locked behind higher plans which can be limiting for a larger team's budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AE

Annie E.

Human Resources, 101-500 employees

More than a year

4.0
April 2025

“visual and team-friendly”

Pros

The visual design in Monday.com is fantastic and it makes the organizational side of things much easier to track and share with the rest of the team.

Cons

There are a few glitches that get frustrating especially when switching from the dashboard view to the calendar view. It keeps acting up for me and makes creating a social content calendar harder than it should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

RG

Rylan G.

Legal Services, 101-500 employees

Less than a year

5.0
April 2025

“versatile team collaboration hub”

Pros

Managing projects across multiple teams has been really convenient with Monday.com. The platform is user-friendly, quick to learn and flexible enough to fit different needs, whether it's project management, team collaboration or even keeping track of personal tasks.

Cons

One area that could use some improvement is column customization. It would be even more useful if custom column fields could support Excel-style formulas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

William

Computer Networking, 11-50 employees

Less than a year

5.0
April 2025

“sales and projects made simple”

Pros

Keeping up with all my sales and projects is very simple with Monday.com and it helps me stay organized and efficient without much effort.

Cons

At times, the automations end up making items disappear although I know that setting can be adjusted.. it just isn't something I'm able to change myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FK

Fatema K.

Financial Services, 500+ employees

More than a year

5.0
April 2025

“transparent teamwork hub”

Pros

Everything happens in one shared space so the whole team stays aligned with full visibility and live updates. I get notified whenever an item changes which helps me stay on top of things. It really works as a one-stop shop for managing everything in one place.

Cons

At times, it does need quite a few manual updates although that mostly depends on the fields you set up. The good part is that this is something you can manage and control based on how you configure it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Spencer R.

Education Management, 101-500 employees

Less than a year

5.0
April 2025

“all-in-one workflow boost”

Pros

Having everything in one CRM made our workflow much more simple and efficient across the entire company.

Cons

It did take a while to learn the finer details of the CRM but that's pretty normal when transitioning to a new system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jorge R.

Computer Software, 11-50 employees

Less than 6 months

4.0
April 2025

“clean design and simple workflow”

Pros

The layout is well designed and the platform feels very user-friendly and simple to navigate.

Cons

The free plan is pretty limited and most of the valuable features are locked behind the paid version.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

MS

Mikayla S.

Education Management, 11-50 employees

More than a year

5.0
April 2025

“flexible and highly customizable”

Pros

Monday is very user-friendly and offers a lot of customization which really matters for our team. We also appreciate how well it keeps things organized and the personal planning options it provides.

Cons

Getting started with Monday.com was a challenge for us and I wish it offered more built-in onboarding tools to make the setup process easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP

Shushanta P.

Computer Software, 1-10 employees

Less than 6 months

5.0
April 2025

“powerful automation for daily work”

Pros

Automation with services for IT engineers has been a huge help. It's a fantastic tool for automating my day-to-day tasks and cutting down on manual work.

Cons

The interface is a bit complicated though. If a tool requires watching tutorials just to figure out how to use it, that's not really ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KA

Kayelee A.

Education Management, 500+ employees

More than a year

5.0
April 2025

“project tracking that clicks”

Pros

Managing projects with Monday.com feels really simple and it does a nice job of keeping my workspaces organized. It also makes delegating tasks simple and I can stay on top of deadlines and due dates without much effort.

Cons

The only downside is that you have to pay extra to unlock additional features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

Jeff T.

Consumer Services, 1-10 employees

Less than 6 months

4.0
April 2025

“powerful automation workflows”

Pros

The automation features are what I love most especially all the automatic workflows you can build.

Cons

Even though the tools are excellent, the pricing is still pretty expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

TD

Thia D.

Financial Services, 1-10 employees

More than a year

5.0
April 2025

“clear updates and user-friendly design”

Pros

Updates shared through this platform are clear and simple to follow which makes it easy to stay on top of everything. The interface is also very user-friendly.

Cons

When I use it on my phone instead of my computer some features are more limited. That said I can understand that being fairly normal for mobile use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mia

Education Management, 500+ employees

Less than 6 months

5.0
March 2025

“Excellent tools for team collaboration”

Pros

The drag-and-drop functionality, customizable boards and clean user interface make Monday.com super easy to use, even if you're a beginner. I love how simple everything is and it doesn't take long to get the hang of it. Setting up tasks and moving things around is very easy!

Cons

The pricing model for Monday.com is higher than alternatives like Trello and ClickUp, especially when you look at the premium features. While it has a lot to offer, it can feel like you're paying quite a bit more for the same features you can get elsewhere for less.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Rian

Luxury Goods & Jewelry, 101-500 employees

More than a year

4.0
March 2025

“Simple, sleek tool for managing projects”

Pros

One of my favorite things about Monday.com is the endless opportunities it offers with automations. Over the years, they've really stepped up their game and now you can do some pretty amazing stuff with it. The automations save me a ton of time and make managing tasks a lot more efficient.

Cons

One thing I don't like about Monday.com is how some of the features are split between different plans. For example, Single Sign-On (SSO) should be available in the professional plan, not just the enterprise one. Also, the file storage goes from 100GB to 1TB as you move from the professional plan to the enterprise one, which feels a bit unbalanced.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Nadia

Education Management, N/A employees

Less than a year

5.0
March 2025

“Fantastic group tracking tool”

Pros

I love how it lets me track team progress and productivity. It's so satisfying to see everything laid out clearly and I can easily check in on how everyone is doing with their tasks. It really helps keep everything on track.

Cons

It was quite difficult when I first started using it. There's a lot to figure out and it took some time to get comfortable with all the options and features. But once I got the hang of it, it made a lot more sense.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

L

Lauren

Retail, 1-50 employees

More than a year

3.0
March 2025

“Monday is just okay”

Pros

There are tons of customization options that are perfect for managing content and marketing projects. Whether I need to create different workflows or manage different tasks, Monday.com lets me set things up exactly how I want them.

Cons

One thing I don't like is how there's no satisfying way to check off a task. The tasks don't always align with due dates in a clear, organized way. Also, I can't add images to tasks and preview them in a useful, visual way. Email notifications about tasks are also incomplete and it leaves me unsure about what's really going on with a task.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Events Services, 1-50 employees

Less than a year

3.0
March 2025

“Powerful but can feel overwhelming at times”

Pros

The project management tools are really strong and helped us a lot during some big projects. It made organizing everything so much easier and we were able to stay on top of every detail without getting overwhelmed.

Cons

We found that it became more process-driven than actually integrating with our workflows. It's like the platform sets its own pace and it was harder to fit into the way we wanted to work.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

7