Tomia
Information Services, 500+ employees
Less than 6 months
“We LOVE MONDAY'S NOW”
Pros
Navigating Monday.com is easy, living up to its name and providing a straightforward way to start the day.
Cons
As of now, there haven't been any problems, and the software is deemed satisfactory.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Amazing for cross-functional teams but needs to improve pricing model”
Pros
The organizational features, such as task arrangement, details addition, column customization, and task assignment to teams, are features I love about Monday.com.
Cons
Pricing is a notable drawback as adding 16 people requires payment for 20 seats, which seems counterintuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Great Application with Multiple Functionality”
Pros
Monday's platform's ease of use makes it an excellent application for project tracking and task management.
Cons
The functionality's cost could be more competitive, especially considering Monday's competition with apps like Odoo.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Samuel
Utilities, 500+ employees
More than a year
“Great for starting project planning”
Pros
Ideal for initiating project planning and monitoring progress effectively.
Cons
Overall, there is nothing to dislike; it serves as an effective collaboration tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ritesh
Computer Software, 11-50 employees
Less than a year
“Your very own Customizable Project Management Tool”
Pros
Monday.com stands out as a highly customizable Project Management Tool with features like automation, notifications, reminders, and versatile board management.
Cons
The absence of a precise guide for navigating all available features hinders optimal utilization. Although the software is commendable, improved learning resources would be beneficial.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Alex
Law Practice, 51-100 employees
Less than 6 months
“No interoffice chat ability”
Pros
While the setup is easy, the absence of real-time communication hinders effective use.
Cons
The lack of an instant messenger feature makes real-time communication challenging, affecting usability.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Fiona
Writing and Editing, 1-10 employees
“Good for teams”
Pros
Effective for encouraging team members to share ideas and track task progress.
Cons
Managing all notifications can be overwhelming at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Amanda
Law Practice, 1-10 employees
More than a year
“Highly Recommend”
Pros
The customization options in Monday.com allow for personalized needs, and the messaging feature facilitates easy updates among connected office users.
Cons
There isn't anything to dislike. While understanding Monday's capabilities may take time due to its extensive features, the investment is worthwhile.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
ivan
Building Materials, 51-100 employees
Less than 6 months
“Support 24/7”
Pros
A quick and cost-effective solution for managing project work securely.
Cons
The system restricts the customization of personal information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“I do not like”
Pros
The ability to add tables to documents is a feature I appreciate.
Cons
The entire interface proves cumbersome to navigate. Setting up a board to track marketing spend requires linking multiple boards, and the calendar lacks flexibility for showing specific employee time off.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Ashley
Consumer Services, 1-10 employees
Less than a year
“monday.com”
Pros
This tool facilitates the automation of forms for client feedback, offering a positive experience.
Cons
As new users, our exploration of the app's capabilities is ongoing. Thus far, the experience has been positive, with no identified dislikes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Heritza
Automotive, 11-50 employees
Less than 6 months
“Productive”
Pros
Enhances productivity for my team, providing a clear view of completed and outstanding tasks.
Cons
Transitioning from other platforms may necessitate some time for users to get accustomed to the interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Naomi
Construction, 11-50 employees
Less than 6 months
“Sophisticated platform but complicated at times”
Pros
Excellent for simple task management, collaboration, customization, and capacity calculations. Direct outreach from a customer rep addressed specific needs.
Cons
Certain automations and mirroring functions can be intricate, leading to glitches. For instance, two-way calendar sync creates loops, and mirroring specific columns across boards is not straightforward. The vibrant display makes some boards feel overly busy.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Fantastic task management system”
Pros
User-friendly for tracking tasks and learning more complex integrations.
Cons
The software exhibits inflexibility in certain scenarios compared to user preferences.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Friendly UX / UI and powerful customization features”
Pros
Despite not being a platform for ERP, Monday.com's automations and integrations make it a powerful tool, allowing for ERP creation.
Cons
The granularity of user access and permission is deemed too simplistic for specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shyam
Computer Software, 11-50 employees
Less than a year
“Your very own Personalized Project Management Tool”
Pros
Monday.com's organizational features, automation, tagging, user interface, and tracking contribute significantly to boosting productivity in the daily workflow of IT employees.
Cons
While monday.com offers a multitude of features, the lack of a tutorial or briefing on optimal utilization diminishes the potential benefits of these resources. Improved guidance and customer service are desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Practical Agile Workflow for Dev Teams”
Pros
A fantastic solution for task management, Monday.com offers a visually appealing interface with Gantt Chart usage for project planning, timeline tracking, and progress monitoring alongside Dropbox and Adobe CC integration.
Cons
The time tracking feature is exclusively available on the Pro Project Plan.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sam
Information Technology and Services, 1-10 employees
More than a year
“Use monday.com to streamline your business”
Pros
Monday.com assists in maintaining organizational efficiency and productivity.
Cons
Gaining a full understanding and effective utilization of all features may require a substantial investment of time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
ZACHARY
Hospital & Health Care, 51-100 employees
More than a year
“An essential business management tool for rapidly changing orgnanizations”
Pros
The ability of monday.com to create customized dashboards proves pivotal in our dynamic system. For instance, we set up one to monitor bed occupancy rates in real-time, resulting in a 40% improvement in patient efficiency during flu season. It serves as our central hub for inter-departmental communication, facilitating tasks like coordinating patient transfers and addressing staffing needs in our 'Bagels and Budget' meetings, ensuring synchronization across the team.
Cons
Initially, our workforce, particularly those less acquainted with technology, found the abundance of features somewhat overwhelming. It necessitated a series of seminars, supported by Monday staff, and training sessions to bring everyone on board. Additionally, in a sector where budgeting holds paramount importance and often involves trade-offs between different aspects of patient care, the pricing tiers of Monday.com could induce a moment of hesitation. We had to carefully weigh the benefits against our stringent budget constraints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Monday.com is the Best”
Pros
Among the most user-friendly project management tools available.
Cons
There are no discernible drawbacks as it is remarkably user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10