monday.com Software

monday.com Software Reviews

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Claimed

Claimed

Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tomia

Information Services, 500+ employees

Less than 6 months

5.0
November 2023

We LOVE MONDAY'S NOW

Pros

Navigating Monday.com is easy, living up to its name and providing a straightforward way to start the day.

Cons

As of now, there haven't been any problems, and the software is deemed satisfactory.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2023

Amazing for cross-functional teams but needs to improve pricing model

Pros

The organizational features, such as task arrangement, details addition, column customization, and task assignment to teams, are features I love about Monday.com.

Cons

Pricing is a notable drawback as adding 16 people requires payment for 20 seats, which seems counterintuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

3.0
November 2023

Great Application with Multiple Functionality

Pros

Monday's platform's ease of use makes it an excellent application for project tracking and task management.

Cons

The functionality's cost could be more competitive, especially considering Monday's competition with apps like Odoo.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S

Samuel

Utilities, 500+ employees

More than a year

5.0
November 2023

Great for starting project planning

Pros

Ideal for initiating project planning and monitoring progress effectively.

Cons

Overall, there is nothing to dislike; it serves as an effective collaboration tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R

Ritesh

Computer Software, 11-50 employees

Less than a year

4.0
November 2023

Your very own Customizable Project Management Tool

Pros

Monday.com stands out as a highly customizable Project Management Tool with features like automation, notifications, reminders, and versatile board management.

Cons

The absence of a precise guide for navigating all available features hinders optimal utilization. Although the software is commendable, improved learning resources would be beneficial.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A

Alex

Law Practice, 51-100 employees

Less than 6 months

2.0
November 2023

No interoffice chat ability

Pros

While the setup is easy, the absence of real-time communication hinders effective use.

Cons

The lack of an instant messenger feature makes real-time communication challenging, affecting usability.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

F

Fiona

Writing and Editing, 1-10 employees

3.0
November 2023

Good for teams

Pros

Effective for encouraging team members to share ideas and track task progress.

Cons

Managing all notifications can be overwhelming at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A

Amanda

Law Practice, 1-10 employees

More than a year

5.0
November 2023

Highly Recommend

Pros

The customization options in Monday.com allow for personalized needs, and the messaging feature facilitates easy updates among connected office users.

Cons

There isn't anything to dislike. While understanding Monday's capabilities may take time due to its extensive features, the investment is worthwhile.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

I

ivan

Building Materials, 51-100 employees

Less than 6 months

5.0
November 2023

Support 24/7

Pros

A quick and cost-effective solution for managing project work securely.

Cons

The system restricts the customization of personal information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

2.0
November 2023

I do not like

Pros

The ability to add tables to documents is a feature I appreciate.

Cons

The entire interface proves cumbersome to navigate. Setting up a board to track marketing spend requires linking multiple boards, and the calendar lacks flexibility for showing specific employee time off.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Ashley

Consumer Services, 1-10 employees

Less than a year

5.0
November 2023

monday.com

Pros

This tool facilitates the automation of forms for client feedback, offering a positive experience.

Cons

As new users, our exploration of the app's capabilities is ongoing. Thus far, the experience has been positive, with no identified dislikes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Heritza

Automotive, 11-50 employees

Less than 6 months

5.0
November 2023

Productive

Pros

Enhances productivity for my team, providing a clear view of completed and outstanding tasks.

Cons

Transitioning from other platforms may necessitate some time for users to get accustomed to the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Naomi

Construction, 11-50 employees

Less than 6 months

4.0
November 2023

Sophisticated platform but complicated at times

Pros

Excellent for simple task management, collaboration, customization, and capacity calculations. Direct outreach from a customer rep addressed specific needs.

Cons

Certain automations and mirroring functions can be intricate, leading to glitches. For instance, two-way calendar sync creates loops, and mirroring specific columns across boards is not straightforward. The vibrant display makes some boards feel overly busy.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2023

Fantastic task management system

Pros

User-friendly for tracking tasks and learning more complex integrations.

Cons

The software exhibits inflexibility in certain scenarios compared to user preferences.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
November 2023

Friendly UX / UI and powerful customization features

Pros

Despite not being a platform for ERP, Monday.com's automations and integrations make it a powerful tool, allowing for ERP creation.

Cons

The granularity of user access and permission is deemed too simplistic for specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Shyam

Computer Software, 11-50 employees

Less than a year

4.0
November 2023

Your very own Personalized Project Management Tool

Pros

Monday.com's organizational features, automation, tagging, user interface, and tracking contribute significantly to boosting productivity in the daily workflow of IT employees.

Cons

While monday.com offers a multitude of features, the lack of a tutorial or briefing on optimal utilization diminishes the potential benefits of these resources. Improved guidance and customer service are desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
November 2023

Practical Agile Workflow for Dev Teams

Pros

A fantastic solution for task management, Monday.com offers a visually appealing interface with Gantt Chart usage for project planning, timeline tracking, and progress monitoring alongside Dropbox and Adobe CC integration.

Cons

The time tracking feature is exclusively available on the Pro Project Plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sam

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2023

Use monday.com to streamline your business

Pros

Monday.com assists in maintaining organizational efficiency and productivity.

Cons

Gaining a full understanding and effective utilization of all features may require a substantial investment of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Z

ZACHARY

Hospital & Health Care, 51-100 employees

More than a year

5.0
November 2023

An essential business management tool for rapidly changing orgnanizations

Pros

The ability of monday.com to create customized dashboards proves pivotal in our dynamic system. For instance, we set up one to monitor bed occupancy rates in real-time, resulting in a 40% improvement in patient efficiency during flu season. It serves as our central hub for inter-departmental communication, facilitating tasks like coordinating patient transfers and addressing staffing needs in our 'Bagels and Budget' meetings, ensuring synchronization across the team.

Cons

Initially, our workforce, particularly those less acquainted with technology, found the abundance of features somewhat overwhelming. It necessitated a series of seminars, supported by Monday staff, and training sessions to bring everyone on board. Additionally, in a sector where budgeting holds paramount importance and often involves trade-offs between different aspects of patient care, the pricing tiers of Monday.com could induce a moment of hesitation. We had to carefully weigh the benefits against our stringent budget constraints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
November 2023

Monday.com is the Best

Pros

Among the most user-friendly project management tools available.

Cons

There are no discernible drawbacks as it is remarkably user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10