Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LB

Lauren Branton

Financial Services, 101-500 employees

More than a year

5.0
January 2025

“Simple navigation”

Pros

The platform is very user friendly and training new staff doesn't take much time. The navigation pane is clear, simple and easy to follow.

Cons

The Excel export feature was useful but it would be even better if the software also included an option to take snapshots directly inside the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

RB

Regis Blaising

Retail, 11-50 employees

Less than a year

5.0
January 2025

“all in one complete platform”

Pros

It is easy to use and comes with plenty of features. Customer support is quick to respond, there's a free version for two users and it integrates well with a wide range of other tools.

Cons

Pricing is less competitive for large organizations than it is for small and mid-sized businesses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Consumer Services, 1-10 employees

Free Trial

4.0
January 2025

“efficient team project management”

Pros

Working on projects with a team felt very convenient and efficient using this software.

Cons

Page customization has some limits and getting familiar with the platform is not very easy at first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SR

Samuel Reubin

KMC Controls, N/A employees

4.0
January 2025

“with some additions, it'd be the best”

Pros

It is easy to use, scalable, and globally connected.

Cons

I think there's a need to add AI widgets for meta searches and for data visualization.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

TS

Titilayo Samuel

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

“Project tracking win”

Pros

The software is simple to use and makes project management much easier. It's been the best tool for collaborating with my colleagues and the pricing feels cost-effective for what it offers.

Cons

It has been working really well for us and I honestly have no complaints. As it does exactly what we need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DEO

Dr.Enoch Edewunmi Oyeduntan

Hospital & Health Care, 500+ employees

Less than a year

5.0
January 2025

“User friendly project control”

Pros

Right away monday.com felt very user friendly. It's simple to customize, quick to update and the overall cost works well for the value it provides. I have been able to manage my projects without any issues and everything runs exactly the way I need it to.

Cons

I have not run into any problems. Everything has been working well and I really don't have any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VR

Vanessa R

Media Production, 1-10 employees

Less than a year

5.0
January 2025

“Task delegation made simple”

Pros

It provide a easy way to assign tasks and keep track of their status.

Cons

I just wish there were more customizable options for organizing archived tasks across my team.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

ZW

Zachary Witzig

Marketing and Advertising, 51-100 employees

Less than a year

4.0
January 2025

“great tool!”

Pros

The software does a really good job of keeping everything organized, helping organize tasks and letting us build useful dashboards.

Cons

At the same time it can feel confusing, overwhelming and a bit hard to navigate when you're not fully sure how everything works.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

CB

Comfort Badewa

Machinery, 101-500 employees

More than a year

5.0
January 2025

“Workflow apps make projects shine”

Pros

Managing projects and business processes is not a hassle with this tool and it really helps by automatically creating workflow apps.

Cons

The issues I used to deal with are gone now after upgrading to the latest version recently.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CH

Crystal Hanvey

Computer Software, 1-10 employees

Less than a year

5.0
January 2025

“Fantastic bug tracking workflow”

Pros

Using it for mobile app bug tracking has been a really positive experience. As it keeps tickets, issues and bug reports well organized for the development team while they troubleshoot and fix problems. Also setting up sprints is quick and easy and the learning curve is very low. It is also simple to customize, make updates and manage everything without spending much time. The platform feels very user friendly which is a big advantage for me.

Cons

I don't really have any complaints. I have been using the software for more than a year and I am still very happy with how simple and user friendly it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Tina Miller

Construction, 11-50 employees

Less than a year

5.0
January 2025

“Very user friendly workflow”

Pros

One of the best things about monday.com is how user friendly it feels. Everything is laid out in a way that makes it simple to understand and use without much effort.

Cons

At times it can be a little slow to load but Aside from that I really do not have many complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW

Alex Wharton

Education Management, 51-100 employees

Less than 6 months

4.0
January 2025

“Strong workflow tracking”

Pros

Its project management features are really useful especially when it comes to organizing tasks and keeping workflows in mind throughout the process.

Cons

There are still some limitations around broader project management and delegating tasks which made certain parts harder to handle.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

MW

Mackenzie Wooten

Real Estate, 1-10 employees

Less than a year

5.0
January 2025

“Helpful email alerts”

Pros

One of the best parts is how well it integrates with my email and sends notifications to everyone on the team.

Cons

Getting my account fully set up with all the required information did take a bit of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OO

Oyekanmi Olufidipe

Machinery, 101-500 employees

More than a year

5.0
January 2025

“all in one project control”

Pros

Having monday.com as the hub for time tracking, resource allocation and project planning really keeps our bigger workflows organized in one place. It brings all those major processes together which makes day to day project management much more efficient.

Cons

Since I work in it every day, there's rarely a time when it doesn't cover what I need to get done.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Program Development, 1-10 employees

Less than a year

5.0
January 2025

“Fantastic task organization”

Pros

It's very simple to use and lets you organize all kinds of tasks and projects really well.

Cons

I wouldn't call it a downside but I'd like the main dashboard to show subtasks too.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JO

John Oluwadare

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

“Powerful collaboration for projects”

Pros

Every day At work monday.com helps me handle key business processes especially task and project management. It also comes with collaboration, file sharing and time tracking features which I don't usually see together in most of the PPM tools I have used.

Cons

Right now I have not run into any issues when it comes to planning, tracking and managing projects and tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kayla Kelly

Information Technology and Services, 101-500 employees

Less than a year

4.0
January 2025

“simple and reliable”

Pros

One thing I really enjoy is how customizable the workflow is and how easy it is to move through the board. Adding people to the workspace is simple and being able to duplicate templates is really helpful.

Cons

I do wish it had a timeline feature. It would be useful to have planning elements in a calendar view that shows milestones and whether we're on track to finish. I also feel the board and workflow can get tricky for more detailed projects, like managing social posts.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

SR

Stephanie Richards

Information Technology and Services, 51-100 employees

Less than a year

4.0
January 2025

“Team collaboration that delivers”

Pros

I find it easy to use and it's been an excellent way to keep multiple teams aligned on shared tasks and projects.

Cons

I have not run into any real problems with it as it does exactly what we need it to do.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

SB

Stephen Bookbinder

Capital Markets, 11-50 employees

Less than 6 months

5.0
January 2025

“fits our needs”

Pros

The software is simple to use and fits in nicely with the other software our company already relies on.

Cons

One thing that could be better is the customization process since it could be made simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Lisa Matusiak

Telecommunications, 11-50 employees

Less than a year

5.0
January 2025

“able to use it without a hassle”

Pros

Right away monday.com felt incredibly customizable and adaptable to all kinds of projects. It really helps improve team collaboration and the way it lays out project progress gives everyone a clear view of what's happening at any moment.

Cons

Getting started can take a little time because the learning curve is somewhat steep in the beginning. The pricing can also feel expensive especially for smaller teams or anyone working with a limited budget.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8