Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ES

Elena Sanchez

Biotechnology, 11-50 employees

Less than a year

5.0
January 2025

“Highly customizable solution”

Pros

It's incredibly customizable, simple to use and assigning tasks is very easy. The visual side of the platform is also excellent for users.

Cons

One limitation is that you cannot assign tasks to different events within the same calendar which is a drawback if you want to organize your work by event.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CE

Christian Estrellado

Marketing and Advertising, 11-50 employees

More than a year

4.0
January 2025

“Powerful project tracking hub”

Pros

Monday works really well for managing active projects. Whenever we're handling work in the pipeline that involves lots of tasks and different applications, monday.com does an excellent job of keeping everything organized and on track.

Cons

The interface could be a bit more user friendly compared to some other project management tools. We used to work with a card-based system like Trello but we switched to this one because its task management fit our needs better.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SL

Sam Lahr

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
January 2025

“Effective and customizable”

Pros

It's really easy to use and the level of customization makes it simple to tailor everything to fit the way you work.

Cons

One downside is that it seems to go down for maintenance fairly often.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SC

Sharlene Chesson

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
January 2025

“makes things manageable”

Pros

Handling a lot of projects at the same time felt much more manageable with monday.com. It's a very user friendly project management tool and we used it together with our usual Google Sheets setup to keep everything organized. It also connected well with Word which made sharing and editing documents in one place really convenient. The color-coding feature was especially helpful because it made it clear which projects needed immediate attention and which ones could wait a little.

Cons

Overall the software is excellent but it can feel a little overwhelming when someone is just getting started. It also opened the door to using other software tools which was interesting but at times we needed programmers on staff to handle integrations. Another thing missing is a true AI assistant that could help explain how different software options would work together or what impact they might have on your projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

JD

Jesse Dele

Media Production, 1-10 employees

Less than a year

5.0
January 2025

“useful tool!”

Pros

The online proofing and project management tools have been very useful for us. Scheduling employees and tasks is very easy, adding due dates to tasks is simple and managing project milestones is just as convenient. Overall it's a powerful platform that handles exactly what we need.

Cons

there's nothing to complain about. It delivered everything we expected during implementation and I'd fully give it top marks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW

Peter Ward

Human Resources, 11-50 employees

More than a year

4.0
January 2025

“Custom boards are my fav”

Pros

Creating customizable boards for just about any workflow is one of the best parts of this tool and collaborating with both internal teammates and external clients is very easy. I have received a lot of really positive feedback from others when using it together.

Cons

When boards get very large and packed with a lot of data, it can occasionally feel a little laggy or slow. I have also run into small bugs from time to time, though they have not been a major problem.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AB

Alex Bowell

Computer Software, 11-50 employees

Less than a year

3.0
January 2025

“pretty tricky setup”

Pros

Once you really get into the platform, it becomes clear how powerful it is. The integrations and automations let you create impressive workflows and build out functionality that can support a lot of different parts of the business.

Cons

Using it properly is fairly complex. We mostly rely on it for project management but without outside help, I don't think we would have been able to set it up the right way.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

5

DP

Damien Pileggi

Consumer Goods, 11-50 employees

Less than a year

5.0
January 2025

“All departments in one place”

Pros

Having the flexibility to customize workflows while keeping different parts of the business on a single platform is a big advantage. It really helps bring all departments together and keeps everything working in one place.

Cons

One thing I am not happy with is the limited ability to customize the overall appearance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

CJ

Celestine Jones

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
January 2025

“Team organization made simple”

Pros

Using it has been really easy and it does a really good job of keeping the whole team organized.

Cons

There's honestly not much to complain about since it's a very helpful tool. Every now and then you might run into a minor technical issue but it happens rarely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Scott Corn

Hospital & Health Care, 500+ employees

Less than a year

5.0
January 2025

“Smooth project tracking”

Pros

Keeping tabs on every project with this tool is pretty easy and it helps me stay on top of progress without any hassle.

Cons

One thing that could be better is the limited visibility of notes which can make some details harder to see at a glance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

JF

Joe Fore

Higher Education, 101-500 employees

More than a year

5.0
January 2025

“liked the features”

Pros

One thing that really works well with monday.com is the range of task management features it gives us to plan organize, prioritize and map out our day to day work. The platform is flexible enough to be tailored to our specific workflow and work management style which has been a big advantage. Its dashboards keep everything visible so we can quickly see what is going on and track progress without missing important updates. The automations have also been a huge help by handling repetitive routine tasks on their own, saving us time and effort. On top of that the AI analytics provide valuable insights that support better decision-making and the communication and collaboration tools make it much easier for the whole team to stay connected and work together effectively.

Cons

it has been excellent across the board for us and we have genuinely enjoyed using it. We have not run into any problems or notable challenges to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Arts and Crafts, 1-10 employees

Less than 6 months

1.0
January 2025

“Not the best!”

Pros

Their ads are really well done. monday.com covers a lot of basic functionality but it's the kind of stuff you can also get from other tools like Notion or Google Sheets.

Cons

In practice we could not get it to match how our team works. Setting it up properly and integrating it with our other tools became a frustrating and time-consuming process.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

2

PP

Pankaj Prashad

Financial Services, 101-500 employees

More than a year

5.0
January 2025

“Fantastic for team task tracking”

Pros

Managing a large team is much more organized with monday.com. It's really helpful for assigning different tasks, keeping everything managed properly, tracking project progress and adding team members without hassle. just about everything with monday.com has been really good for our workflow.

Cons

There isn't much to complain about. The only thing that comes up sometimes is that other team members may try to change someone else's tasks or make edits where they shouldn't. Aside from that it's a very great platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JRSR

Jared Ray Scott Ramey

Graphic Design, 1-10 employees

More than a year

4.0
January 2025

“design friendly project tracking”

Pros

Even though it has a bit of a learning curve, I was still able to keep my projects organized without too much trouble. Another feature I really appreciated was being able to add my design work directly into the project thread or share a Dropbox link that included a built-in preview image.

Cons

Like most project management systems, it comes with enough complexity to make less experienced users hesitate before really getting into everything it offers. In my case, prioritization was one area that gave me trouble.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

EW

Eddie Wise

Construction, 11-50 employees

Less than 6 months

3.0
January 2025

“Looks modern but lacks depth”

Pros

It is visually appealing and fairly easy to work with so getting around it doesn't take much effort.

Cons

It doesn't go into enough detail to handle the demands of complex commercial construction projects.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

5

Functionality

6

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
January 2025

“Highly customizable pages”

Pros

The level of customization is one of the best parts. You can get really creative with your pages and build something that truly fits the way you work.

Cons

There is a bit of a learning curve At first since it takes some creativity and practice to put together a page that matches your needs. Once it clicks, though, it opens up a lot of possibilities for what you can do.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

DH

David Huff

Leisure, Travel & Tourism, 1-10 employees

Less than a year

4.0
January 2025

“Clear team progress visibility”

Pros

One thing that really helped was being able to track everyone else's progress and see where things stood at a glance.

Cons

Nothing specific comes to mind. After getting past the initial learning curve, using it felt pretty easy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

KA

Kamberlee Allison

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

“Versatile setup that fits everything”

Pros

I really enjoy that this product is very flexible. I can tell it would work really well with a full team but even using it on my own or occasionally with an intern when I need to assign tasks, it still fits my workflow perfectly. The tabs can be customized so I set mine up by Monday through Friday and also by month which makes staying organized a lot easier.

Cons

I do not have much to complain about. For the way I use it, everything works just the way I need it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Sara R.

Legal Services, 1-10 employees

More than a year

5.0
December 2024

“good tool for teamwork”

Pros

Keeping our team organized at work has been much easier with monday.com and everyone can clearly follow the status of each case along with the progress of different assignments. It also lets you assign another team member to review something once your part is finished. Because of that, we've been able to move through cases faster and with better coordination, while making sure everyone stays aligned during the entire process.

Cons

One thing it is missing is deadline notifications when a due date gets assigned to you. Because of that, you have to log in and manually check your assignments to see whether any new deadlines have been added.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KC

Kristen Clemmer

Warehousing, 11-50 employees

Less than a year

4.0
December 2024

“All in one organization win”

Pros

Everything stays organized in one place which makes it really convenient to manage.

Cons

At times navigating it on a laptop can be a bit difficult.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7