monday.com Software

monday.com Software Reviews

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Claimed

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Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CB

CHARLES BOAMPONG

Computer Software, 11-50 employees

More than a year

5.0
November 2023

Versatile Work Operating System and Project Management Tool

Pros

Its complete customizability contributes to heightened productivity and efficiency.

Cons

The improvement of customer support response time is desired to reduce waiting periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

David

Consumer Goods, 11-50 employees

Less than 6 months

5.0
November 2023

Great for task or project management

Pros

The provided workflows and templates, coupled with their extensive customizability, were highly appreciated.

Cons

I believe integration with other products, such as legal docs, could consolidate its position as an all-in-one solution.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R

Richard

Hospital & Health Care, 1-10 employees

More than a year

5.0
November 2023

Monday paid or free, both are great.

Pros

The ability to stay organized on specific projects and allow higher-ups to monitor progress, particularly for remote work, is a standout feature. The mobile-friendly interface adds to its appeal.

Cons

The subscription cost leaves an undesirable impression, reflecting a broader trend toward subscription-based models that is becoming prevalent in various services.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Leonardo

Automotive, 51-100 employees

More than a year

4.0
November 2023

Wonderful

Pros

Found it highly useful and a viable alternative to Microsoft Outlook.

Cons

There are occasional instances where notifications fail to arrive as expected.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

I

Ivy

Telecommunications, 11-50 employees

More than a year

5.0
November 2023

I like MONDAY.COM

Pros

Ideal for small groups, offering an easy-to-use interface for tracking workflow.

Cons

The pricing, in comparison to other products with lower costs, is relatively high.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
November 2023

Good Monday Vibes

Pros

Pros include ease of use, user-friendly design, simple setup, and cost-effectiveness.

Cons

A broader range of project management designations would enhance its versatility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

L

Leah

Education Management, 500+ employees

More than a year

5.0
November 2023

Great Workflow Management Space!

Pros

The versatility to have a personal workspace for productivity while also incorporating team task tracking and project/task status features is a notable advantage.

Cons

Concerns include the identification of "basic" services post the free trial and the limited utility of the trial in a workspace setting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P

Patrick

Food & Beverages, 11-50 employees

More than a year

4.0
November 2023

Great place to play with Proj/Prod Management

Pros

Monday serves as an excellent entry point for product and project management. The free option allows experimentation before transitioning to an enterprise plan, with templates facilitating a smoother start without building from scratch.

Cons

While the interface is mostly intuitive, there exists a steep learning curve initially. The initial push toward a paid plan felt somewhat unusual. Further exploration of integrations is required for a comprehensive recommendation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Shannel

Think Tanks, 11-50 employees

More than a year

5.0
November 2023

Doing it proudly with monday.com. A top-notch work management product.

Pros

Achieving a comprehensive work management experience becomes seamless with monday.com. It acts as a centralized workspace, bringing together all necessary resources for efficient control and management of work. The tool fosters organization, collaboration, and seamless work coordination.

Cons

No dislikes have been encountered so far, indicating a smooth experience with Monday.com.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Melissa

Architecture & Planning, 1-10 employees

More than a year

5.0
November 2023

Great for visual taskers

Pros

The customization and color-coding system stand out, providing a quick overview of task assignments and progress. It proves valuable for idea boards, allowing easy jotting down and movement of ideas across boards.

Cons

The only regret is not having started using it sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Heather

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
November 2023

Helping our staff come together and understand each persons roles.

Pros

Enables individual accountability, ensuring each staff member is responsible for their assigned tasks.

Cons

The learning curve, especially regarding the number of tasks for a project, becomes more manageable with increasing experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Miguelina

Legal Services, 1-10 employees

Less than a year

5.0
November 2023

Great for task management

Pros

Appreciated for its simplicity in maintaining organized, visually appealing, and editable tasks.

Cons

Improved practicality for cellphone users is a desirable enhancement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

MA

McKaffui Aikins

Graphic Design, 1-10 employees

More than a year

4.0
November 2023

Amazing software

Pros

The forever free plan, suitable for two seats, features a modern and easily configurable visual dashboard, making it a user-friendly choice.

Cons

In contrast to many project management software platforms offering a 30-day free trial, Monday.com provides a 14-day trial, and a Pro account is necessary for time tracking.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
November 2023

Monday.com - A thoughtful project management tool!

Pros

Dashboards are a favorite feature, offering easy visualization of data.

Cons

The pricing is perceived as somewhat high, with a notable transition between plans, especially when introducing new user slabs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Ervin

Music, 1-10 employees

More than a year

5.0
November 2023

Manic Mondays

Pros

The simplicity of maintaining a music production workflow with monday.com is a significant advantage. It allows for scheduling that avoids burnout, and performance tracking ensures the team meets production goals.

Cons

The application's boot-up time, including the credential identification process, is considered lengthy, prompting a suggestion to expedite this procedure.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
November 2023

Navigating Visual Intuitiveness and Budget Considerations in Project Management

Pros

Monday.com stands out for its visual intuitiveness, streamlining collaboration effortlessly. Dynamic boards and customizable workflows significantly enhance team productivity.

Cons

Advanced features come with a steeper price, potentially impacting budget-conscious users. Customization options, while robust, might lead to complexity for some.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

bamuwalaza

Consumer Goods, 51-100 employees

4.0
November 2023

Ceap and convienet

Pros

A time-saving aspect is the ability to manage the work of different clients collectively.

Cons

The free version lacks support for users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
November 2023

The platform provides us with all kind of tools to manage our ongoing projects

Pros

The precision in workflow management eliminates the need for excessive stress.

Cons

There is room for improvement in customer support to enhance outreach.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

O

ofwono

Building Materials, 51-100 employees

Less than a year

4.0
November 2023

Quick and reliable

Pros

An efficient method for group management and timely support to clients.

Cons

It might seem a bit complicated initially but simplifies with time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

D

Dan

Hospitality, 101-500 employees

Less than a year

4.0
November 2023

Monday is the most easy to use platform out there

Pros

It's arguably the most user-friendly platform for task management, featuring excellent design and overall high performance. Quick implementation and suitability for small organizations make it an ideal choice.

Cons

It lacks the professionalism and functionality of other services. Automation improvements are needed. Scaling up can be challenging, particularly for large companies managing extensive projects. Recommended for small teams and short tasks.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8