Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NP

Nicolas Parra

Construction, 1-10 employees

Less than a year

5.0
July 2024

“saves us time”

Pros

Monday.com gives me a lot of freedom to create items and set things up however I need. The automation features are especially strong and make the whole system much more useful for different workflows.

Cons

There's honestly not much to complain about but it does tend to freeze fairly often. Even with that, it still feels like a small issue compared with a lot of other programs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

BO

Brian Omoga

Information Technology and Services, 51-100 employees

More than a year

5.0
July 2024

“Everything done right”

Pros

By automating workflows like time tracking and project management, it helps eliminate errors.

Cons

I have been using it for nearly a decade and any issues that come up usually get resolved within a day. At the moment I am not seeing any bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ND

Nicole Donne

Design, 1-10 employees

More than a year

5.0
July 2024

“Tracking keeps projects on schedule”

Pros

Using this tool for task management and project tracking has been very easy. Also it works well for keeping everything organized and the collaboration features are especially helpful when outside stakeholders need to be involved.

Cons

Setting up some features and automations can feel a bit tricky At times especially since there is no apply to all option for more complex automations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

JVB

Jean Vincent BANES

Arts and Crafts, 1-10 employees

Less than 6 months

4.0
July 2024

“Powerful workflows”

Pros

It covers everything from strategy planning to day to day task management which really helps keep objectives on track and moving forward. The standout features for me are the project management tools, resource management and the ability to customize workflows to match how the business operates.

Cons

The pricing is quite high especially for a small business with a limited budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

SC

shonika chand

Retail, 500+ employees

Less than a year

5.0
July 2024

“helps our daily work”

Pros

Right away monday.com seems approachable thanks to its user friendly interface. The customization options are a big plus and the collaboration features make it easier for teams to stay aligned. Its integration capabilities also help connect it with other tools which supports better productivity and makes project management more efficient overall.

Cons

One thing that can become difficult is keeping up with a large number of notifications and updates. When too many alerts come in, it can be hard to manage or prioritize them properly which may end up feeling like information overload.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

OLR

Oliver La Roche

Computer Software, 500+ employees

Less than 6 months

3.0
July 2024

“Custom workflows drives daily efficiency”

Pros

The interface is visually appealing and user friendly and it gives plenty of room to customize workflows, boards and dashboards. That flexibility makes it work well for all kinds of project management, whether it's basic task tracking or more detailed project planning.

Cons

Limited offline access is the problem. Because it's a cloud-based platform, it really depends on having a stable internet connection to work properly which can be frustrating for anyone who needs to check projects or manage tasks without being online.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

TN

Thayna Nascimento

Gambling & Casinos, 51-100 employees

Less than 6 months

5.0
July 2024

“Customization across daily operations”

Pros

A big plus is how customizable it is, along with the wide variety of integrations it offers.

Cons

I don't have any complaints. It has been really excellent for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NJ

Neha Joshi

Machinery, 51-100 employees

Less than 6 months

5.0
July 2024

“all in one CRM favorite”

Pros

Having email, messaging and calling all built into one app makes monday.com a really complete CRM tool. The built-in Kanban view is the standout feature for me because it helps keep work flowing in a much better and more organized way.

Cons

Nothing to complain about here as it's a CRM tool that pretty much everyone seems to love and I can see why.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RKT

Ramesh Kumar Thawrani

Retail, 1-10 employees

Less than 6 months

5.0
July 2024

“Powerful client data collection”

Pros

It is very easy to use. I have used it to gather client information through forms sent by email and it has also worked really well for collecting different kinds of client data.

Cons

There is a bit of a learning curve At first and it takes some time to get used to. Once everything clicks, though, it becomes an extremely efficient tool for running your business.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

HF

Hamood Farooq

Information Technology and Services, 500+ employees

Less than a year

4.0
July 2024

“Flexible boards keep work organized”

Pros

The interface is simple and user friendly. It also gives you the flexibility to switch board views between list, Gantt and Kanban depending on how you want to work.

Cons

Inviting guest users who don't already have an account isn't very convenient. After 30 days, they were being asked to pay which feels unnecessary for users who only need read-only access.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

SB

Sally Bullock

Insurance, 101-500 employees

Less than 6 months

4.0
July 2024

“Professional look across daily operations”

Pros

I must say it has a very professional appearance and looks really appealing overall.

Cons

Getting around it can be a bit tricky because there are too many options to work through. It would be better if things were simplified a little.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

BJ

Brian Johnson

Education Management, 1-10 employees

Less than a year

4.0
July 2024

“Clear project tracking features”

Pros

Using it to track project progress has been really easy. It makes it simple to see timelines, when specific items were completed and who is currently responsible for each part of a larger project.

Cons

One thing I'd still want added is better built-in communication tools. It would help a lot if the platform included features for calling meetings or video calls so team members could communicate more effectively inside the system whenever workflow issues come up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

MV

Mai Van

Financial Services, 51-100 employees

Less than a year

4.0
July 2024

“Beautiful interface keeps navigation clear”

Pros

Its graphical user interface is really beautiful and clean-looking.

Cons

The downside is that it costs more than Trello, for example and setting it up is also more difficult than with Trello, one of its competitors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

DS

Denny Suri

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
July 2024

“Powerful task management features”

Pros

Managing tasks with this software feels very convenient. The interface is user friendly, the automation features are powerful and the mobile app makes it simple to stay on top of work while on the go.

Cons

Its subscription cost is quite high especially for smaller teams. The customization options can feel overwhelming At first and some advanced features take time and effort to learn.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

AT

Adam Tilston

Telecommunications, 101-500 employees

Free Trial

5.0
July 2024

“Clear project visibility”

Pros

The visual interface is excellent as you get a quick snapshot of which projects are active, who's responsible for them and how far along each one is, all in one place.

Cons

I haven't run into any real problems while using it. The only thing I'd like to see down the line is support for more CRM integrations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

JM

Julio Morales

Financial Services, 101-500 employees

More than a year

5.0
July 2024

“Visual teamwork that clicks in practice”

Pros

Working with teammates is much easier here because everything is visual and simple to adjust. Also it does not take long for new users to get comfortable since the interface is fairly simple to navigate.

Cons

Using the platform depends entirely on having an internet connection. It would also benefit from a more complete tutorial that explains all the features this extensive platform has to offer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Government Administration, 101-500 employees

Free Trial

5.0
July 2024

“Colorful project tracking”

Pros

The part I enjoy most is the design. It's clear, visually appealing and full of color and it works like a well-planned work agenda that helps me optimize how I track my projects.

Cons

I really don't have any drawbacks to mention. I use it all the time and it has given me very good results.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EB

Emma Burkinshaw

Veterinary, 51-100 employees

Less than a year

5.0
July 2024

“Simple workflow drives daily efficiency”

Pros

Its homepage layout is really simple and easy to use which makes the whole platform very user friendly.

Cons

The scheduling part can feel a little fiddly At first though it becomes easier to work with once you get used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DS

Diogo Spinola

Computer & Network Security, 51-100 employees

Less than a year

5.0
July 2024

“Flexible boards for every workflow”

Pros

The flexibility is a huge plus and the boards can be set up in ways that fit all kinds of different needs.

Cons

At times some of the options feel a bit confusing. Also, when pasting images into comments, the formatting can end up looking odd.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EK

ERA KIM

Arts and Crafts, 11-50 employees

Free Trial

5.0
July 2024

“real time teamwork that delivers”

Pros

Getting started felt low-risk because there's a free trial and the real time collaboration makes it really convenient to work with others without delays.

Cons

The integrations and automation features can be pretty complex to figure out and I also noticed there aren't enough templates available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8