Nicolas Parra
Construction, 1-10 employees
Less than a year
“saves us time”
Pros
Monday.com gives me a lot of freedom to create items and set things up however I need. The automation features are especially strong and make the whole system much more useful for different workflows.
Cons
There's honestly not much to complain about but it does tend to freeze fairly often. Even with that, it still feels like a small issue compared with a lot of other programs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Brian Omoga
Information Technology and Services, 51-100 employees
More than a year
“Everything done right”
Pros
By automating workflows like time tracking and project management, it helps eliminate errors.
Cons
I have been using it for nearly a decade and any issues that come up usually get resolved within a day. At the moment I am not seeing any bugs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nicole Donne
Design, 1-10 employees
More than a year
“Tracking keeps projects on schedule”
Pros
Using this tool for task management and project tracking has been very easy. Also it works well for keeping everything organized and the collaboration features are especially helpful when outside stakeholders need to be involved.
Cons
Setting up some features and automations can feel a bit tricky At times especially since there is no apply to all option for more complex automations.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Jean Vincent BANES
Arts and Crafts, 1-10 employees
Less than 6 months
“Powerful workflows”
Pros
It covers everything from strategy planning to day to day task management which really helps keep objectives on track and moving forward. The standout features for me are the project management tools, resource management and the ability to customize workflows to match how the business operates.
Cons
The pricing is quite high especially for a small business with a limited budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
shonika chand
Retail, 500+ employees
Less than a year
“helps our daily work”
Pros
Right away monday.com seems approachable thanks to its user friendly interface. The customization options are a big plus and the collaboration features make it easier for teams to stay aligned. Its integration capabilities also help connect it with other tools which supports better productivity and makes project management more efficient overall.
Cons
One thing that can become difficult is keeping up with a large number of notifications and updates. When too many alerts come in, it can be hard to manage or prioritize them properly which may end up feeling like information overload.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Oliver La Roche
Computer Software, 500+ employees
Less than 6 months
“Custom workflows drives daily efficiency”
Pros
The interface is visually appealing and user friendly and it gives plenty of room to customize workflows, boards and dashboards. That flexibility makes it work well for all kinds of project management, whether it's basic task tracking or more detailed project planning.
Cons
Limited offline access is the problem. Because it's a cloud-based platform, it really depends on having a stable internet connection to work properly which can be frustrating for anyone who needs to check projects or manage tasks without being online.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
5
Thayna Nascimento
Gambling & Casinos, 51-100 employees
Less than 6 months
“Customization across daily operations”
Pros
A big plus is how customizable it is, along with the wide variety of integrations it offers.
Cons
I don't have any complaints. It has been really excellent for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Neha Joshi
Machinery, 51-100 employees
Less than 6 months
“all in one CRM favorite”
Pros
Having email, messaging and calling all built into one app makes monday.com a really complete CRM tool. The built-in Kanban view is the standout feature for me because it helps keep work flowing in a much better and more organized way.
Cons
Nothing to complain about here as it's a CRM tool that pretty much everyone seems to love and I can see why.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ramesh Kumar Thawrani
Retail, 1-10 employees
Less than 6 months
“Powerful client data collection”
Pros
It is very easy to use. I have used it to gather client information through forms sent by email and it has also worked really well for collecting different kinds of client data.
Cons
There is a bit of a learning curve At first and it takes some time to get used to. Once everything clicks, though, it becomes an extremely efficient tool for running your business.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hamood Farooq
Information Technology and Services, 500+ employees
Less than a year
“Flexible boards keep work organized”
Pros
The interface is simple and user friendly. It also gives you the flexibility to switch board views between list, Gantt and Kanban depending on how you want to work.
Cons
Inviting guest users who don't already have an account isn't very convenient. After 30 days, they were being asked to pay which feels unnecessary for users who only need read-only access.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Sally Bullock
Insurance, 101-500 employees
Less than 6 months
“Professional look across daily operations”
Pros
I must say it has a very professional appearance and looks really appealing overall.
Cons
Getting around it can be a bit tricky because there are too many options to work through. It would be better if things were simplified a little.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Brian Johnson
Education Management, 1-10 employees
Less than a year
“Clear project tracking features”
Pros
Using it to track project progress has been really easy. It makes it simple to see timelines, when specific items were completed and who is currently responsible for each part of a larger project.
Cons
One thing I'd still want added is better built-in communication tools. It would help a lot if the platform included features for calling meetings or video calls so team members could communicate more effectively inside the system whenever workflow issues come up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mai Van
Financial Services, 51-100 employees
Less than a year
“Beautiful interface keeps navigation clear”
Pros
Its graphical user interface is really beautiful and clean-looking.
Cons
The downside is that it costs more than Trello, for example and setting it up is also more difficult than with Trello, one of its competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Denny Suri
Computer & Network Security, 1-10 employees
Less than 6 months
“Powerful task management features”
Pros
Managing tasks with this software feels very convenient. The interface is user friendly, the automation features are powerful and the mobile app makes it simple to stay on top of work while on the go.
Cons
Its subscription cost is quite high especially for smaller teams. The customization options can feel overwhelming At first and some advanced features take time and effort to learn.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Adam Tilston
Telecommunications, 101-500 employees
Free Trial
“Clear project visibility”
Pros
The visual interface is excellent as you get a quick snapshot of which projects are active, who's responsible for them and how far along each one is, all in one place.
Cons
I haven't run into any real problems while using it. The only thing I'd like to see down the line is support for more CRM integrations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Julio Morales
Financial Services, 101-500 employees
More than a year
“Visual teamwork that clicks in practice”
Pros
Working with teammates is much easier here because everything is visual and simple to adjust. Also it does not take long for new users to get comfortable since the interface is fairly simple to navigate.
Cons
Using the platform depends entirely on having an internet connection. It would also benefit from a more complete tutorial that explains all the features this extensive platform has to offer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Government Administration, 101-500 employees
Free Trial
“Colorful project tracking”
Pros
The part I enjoy most is the design. It's clear, visually appealing and full of color and it works like a well-planned work agenda that helps me optimize how I track my projects.
Cons
I really don't have any drawbacks to mention. I use it all the time and it has given me very good results.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Emma Burkinshaw
Veterinary, 51-100 employees
Less than a year
“Simple workflow drives daily efficiency”
Pros
Its homepage layout is really simple and easy to use which makes the whole platform very user friendly.
Cons
The scheduling part can feel a little fiddly At first though it becomes easier to work with once you get used to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Diogo Spinola
Computer & Network Security, 51-100 employees
Less than a year
“Flexible boards for every workflow”
Pros
The flexibility is a huge plus and the boards can be set up in ways that fit all kinds of different needs.
Cons
At times some of the options feel a bit confusing. Also, when pasting images into comments, the formatting can end up looking odd.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ERA KIM
Arts and Crafts, 11-50 employees
Free Trial
“real time teamwork that delivers”
Pros
Getting started felt low-risk because there's a free trial and the real time collaboration makes it really convenient to work with others without delays.
Cons
The integrations and automation features can be pretty complex to figure out and I also noticed there aren't enough templates available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8