Anonymous
Not Specified, 101-500 employees
Less than a year
“Monday in HR”
Pros
Practicality shines when collaborating with different departments.
Cons
The project timeline shows "working on it" or "done" but a gradual timeline for task progress would be preferable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lucy
Marketing and Advertising, 51-100 employees
Less than a year
“Makes working easier”
Pros
Collaborative possibilities with other teams coupled with a customizable and clear layout.
Cons
The app could see improvements; preference for the browser version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Muhammed
Hospitality, 101-500 employees
Less than 6 months
“Best Site for Office use”
Pros
Six months of using monday.com brought life-changing improvements particularly in task management and HR systems.
Cons
Monday.com's features consistently prove reliable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jonathan
Marketing and Advertising, 51-100 employees
More than a year
“Monday.com User”
Pros
Easy project management is highlighted especially in linking with external customers. Assigning tasks to both the team and clients ensures streamlined progress tracking.
Cons
Many potentially useful features unsure of availability; an expert session would be beneficial.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Admire Ngoni
Accounting, 11-50 employees
More than a year
“Exciting office helper app”
Pros
The app's uniqueness lies in its tailor-made adaptability allowing quick development to meet specific needs. It stands out for user-friendliness intelligence and inspiration enabling data export and rapid task viewing.
Cons
Initially seemed complicated but became more manageable with familiarity.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Laura M
Medical Devices, 500+ employees
More than a year
“I love using Monday for its ease of use and functionality to manage projects and tasks.”
Pros
Monday.com significantly enhances productivity with an impressive general functionality. Rapid update writing for each job simplifies project management and the organizational benefits are particularly appreciated by teams managing workload and requests.
Cons
At times challenging to locate specific functionalities due to its comprehensiveness. Desires easier sharing of illustrations through download or export. Emphasizes the importance of user experience and faster support response times suggesting a live chat option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Airton
Computer Hardware, 1-10 employees
More than a year
“Satisfied”
Pros
Testing and analyzing monday.com reveal impressive functionality and user-friendly features. Its intuitive interface makes project and task creation effortless coupled with high customizability for adapting to specific team needs.
Cons
Despite high customizability limitations exist for certain features and functions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Stefan
Import and Export, 11-50 employees
Less than a year
“Best Task Management Tool!”
Pros
The service comes with a relatively high cost particularly burdensome for individuals and small businesses.
Cons
The cost associated with the service is rather steep particularly burdensome for individuals and small businesses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Cayla
Computer Software, 101-500 employees
Less than a year
“Monday is great for task management!”
Pros
The integration with Jira tends to break requiring a significant amount of time to fix.
Cons
Integration issues with Jira are a recurring concern demanding significant time for resolution.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
6
Pragati
Outsourcing/Offshoring, 500+ employees
More than a year
“An extremely user-friendly team project management tool that may assist with any process or project”
Pros
The product is expensive especially if opting for all advanced capabilities. Concerns include potential issues with the Connect Sheets column and the need for better interaction with devices like BarCodes scanners and QR codes. Various mail notifications make it challenging to distinguish important activities.
Cons
The product's price especially with advanced features is a drawback. Challenges are noted with the Connect Sheets column and specific devices like BarCodes scanners and QR codes necessitate manual interaction. Managing numerous mail updates becomes cumbersome.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Ashen
Information Technology and Services, 101-500 employees
Less than a year
“Work Made Easy”
Pros
It lacks features such as Gantt charts and critical path analysis.
Cons
Key features like Gantt charts and critical path analysis are noticeably absent.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Roberto
Information Technology and Services, 500+ employees
More than a year
“A powerful & complete tool”
Pros
Presently I have no drawbacks to share.
Cons
Currently I don't have any negative aspects to highlight.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
mohammed
Automotive, 11-50 employees
Less than 6 months
“Very good at managing teams”
Pros
There is a need for expansion to reach more users.
Cons
Expansion is required to cater to a broader user base.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Decent Platform for Project Management”
Pros
Monday.com can be pricier than competitors especially for larger teams. Learning may be challenging particularly for those unfamiliar with project management systems. While a free edition exists it has limitations in terms of users and customization.
Cons
Monday.com can be costlier than competitors especially for larger teams. Learning curves may pose challenges particularly for those new to project management systems. While a free edition exists it has limitations on users and customization.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
Lukasz
Music, 1-10 employees
Less than a year
“Good tool to stay informed about team progresss”
Pros
At times the software seems overly detailed on specific workflows or lacks certain functionalities.
Cons
Periodically the platform's detailed focus on a specific workflow might be overwhelming lacking certain functionalities.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Anonymous
Not Specified, 500+ employees
Less than 6 months
“monday.com”
Pros
Although I rarely use payroll features they seem promising.
Cons
While I don't use the payroll feature frequently it appears promising.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aaron
Non-Profit Organization Management, 101-500 employees
More than a year
“Try it! They made this software with users in mind.”
Pros
Some users faced difficulties during setup but it could be more attributed to their challenges than the software's.
Cons
Some users faced challenges during setup often tied to individual issues rather than the software itself.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Clalsen
Alternative Medicine, 1-10 employees
Less than 6 months
“Monday.com is amazing”
Pros
Occasional slowdowns in website performance.
Cons
The website encounters occasional slowness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Janice
Events Services, 2 - 10 employees
“All-in-One Solution for CRM and Task Management”
Pros
Monday.com is an essential tool for our event services business. It offers a wide range of customizable features that can be tailored to our specific needs, enabling efficient management of tasks, projects, and deadlines. The user-friendly interface and constant updates from Monday.com contribute to an organized and productive workflow. The excellent customer support and accessibility through the mobile app further enhance the experience.
Cons
While Monday.com offers great coding and automation options, the sheer number of possibilities can make it challenging to find the right automation for specific ideas. It would be beneficial for Monday.com to have dedicated experts who can provide support and supplemental training to users. This would greatly enhance the user experience and differentiate Monday.com from its competitors.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Danielle
Education Management, 1-10 employees
Less than 6 months
“Great for workflow management”
Pros
Initial difficulty integrating with Slack and a learning curve for tasks like creating subcategories.
Cons
Initial struggles with Slack integration and understanding features like creating subcategories were overcome with time and familiarity resulting in ease of use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8