monday.com Software

monday.com Software Reviews

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Claimed

Claimed

Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

Less than a year

5.0
May 2023

Monday in HR

Pros

Practicality shines when collaborating with different departments.

Cons

The project timeline shows "working on it" or "done" but a gradual timeline for task progress would be preferable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

L

Lucy

Marketing and Advertising, 51-100 employees

Less than a year

5.0
May 2023

Makes working easier

Pros

Collaborative possibilities with other teams coupled with a customizable and clear layout.

Cons

The app could see improvements; preference for the browser version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Muhammed

Hospitality, 101-500 employees

Less than 6 months

5.0
May 2023

Best Site for Office use

Pros

Six months of using monday.com brought life-changing improvements particularly in task management and HR systems.

Cons

Monday.com's features consistently prove reliable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jonathan

Marketing and Advertising, 51-100 employees

More than a year

5.0
May 2023

Monday.com User

Pros

Easy project management is highlighted especially in linking with external customers. Assigning tasks to both the team and clients ensures streamlined progress tracking.

Cons

Many potentially useful features unsure of availability; an expert session would be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

AN

Admire Ngoni

Accounting, 11-50 employees

More than a year

5.0
May 2023

Exciting office helper app

Pros

The app's uniqueness lies in its tailor-made adaptability allowing quick development to meet specific needs. It stands out for user-friendliness intelligence and inspiration enabling data export and rapid task viewing.

Cons

Initially seemed complicated but became more manageable with familiarity.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

LM

Laura M

Medical Devices, 500+ employees

More than a year

5.0
May 2023

I love using Monday for its ease of use and functionality to manage projects and tasks.

Pros

Monday.com significantly enhances productivity with an impressive general functionality. Rapid update writing for each job simplifies project management and the organizational benefits are particularly appreciated by teams managing workload and requests.

Cons

At times challenging to locate specific functionalities due to its comprehensiveness. Desires easier sharing of illustrations through download or export. Emphasizes the importance of user experience and faster support response times suggesting a live chat option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Airton

Computer Hardware, 1-10 employees

More than a year

5.0
May 2023

Satisfied

Pros

Testing and analyzing monday.com reveal impressive functionality and user-friendly features. Its intuitive interface makes project and task creation effortless coupled with high customizability for adapting to specific team needs.

Cons

Despite high customizability limitations exist for certain features and functions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

S

Stefan

Import and Export, 11-50 employees

Less than a year

5.0
May 2023

Best Task Management Tool!

Pros

The service comes with a relatively high cost particularly burdensome for individuals and small businesses.

Cons

The cost associated with the service is rather steep particularly burdensome for individuals and small businesses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

C

Cayla

Computer Software, 101-500 employees

Less than a year

5.0
May 2023

Monday is great for task management!

Pros

The integration with Jira tends to break requiring a significant amount of time to fix.

Cons

Integration issues with Jira are a recurring concern demanding significant time for resolution.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

6

P

Pragati

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
May 2023

An extremely user-friendly team project management tool that may assist with any process or project

Pros

The product is expensive especially if opting for all advanced capabilities. Concerns include potential issues with the Connect Sheets column and the need for better interaction with devices like BarCodes scanners and QR codes. Various mail notifications make it challenging to distinguish important activities.

Cons

The product's price especially with advanced features is a drawback. Challenges are noted with the Connect Sheets column and specific devices like BarCodes scanners and QR codes necessitate manual interaction. Managing numerous mail updates becomes cumbersome.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A

Ashen

Information Technology and Services, 101-500 employees

Less than a year

4.0
May 2023

Work Made Easy

Pros

It lacks features such as Gantt charts and critical path analysis.

Cons

Key features like Gantt charts and critical path analysis are noticeably absent.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

R

Roberto

Information Technology and Services, 500+ employees

More than a year

5.0
May 2023

A powerful & complete tool

Pros

Presently I have no drawbacks to share.

Cons

Currently I don't have any negative aspects to highlight.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

mohammed

Automotive, 11-50 employees

Less than 6 months

4.0
May 2023

Very good at managing teams

Pros

There is a need for expansion to reach more users.

Cons

Expansion is required to cater to a broader user base.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
May 2023

Decent Platform for Project Management

Pros

Monday.com can be pricier than competitors especially for larger teams. Learning may be challenging particularly for those unfamiliar with project management systems. While a free edition exists it has limitations in terms of users and customization.

Cons

Monday.com can be costlier than competitors especially for larger teams. Learning curves may pose challenges particularly for those new to project management systems. While a free edition exists it has limitations on users and customization.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

L

Lukasz

Music, 1-10 employees

Less than a year

5.0
May 2023

Good tool to stay informed about team progresss

Pros

At times the software seems overly detailed on specific workflows or lacks certain functionalities.

Cons

Periodically the platform's detailed focus on a specific workflow might be overwhelming lacking certain functionalities.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
May 2023

monday.com

Pros

Although I rarely use payroll features they seem promising.

Cons

While I don't use the payroll feature frequently it appears promising.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Aaron

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
May 2023

Try it! They made this software with users in mind.

Pros

Some users faced difficulties during setup but it could be more attributed to their challenges than the software's.

Cons

Some users faced challenges during setup often tied to individual issues rather than the software itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Clalsen

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
May 2023

Monday.com is amazing

Pros

Occasional slowdowns in website performance.

Cons

The website encounters occasional slowness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Janice

Events Services, 2 - 10 employees

5.0
April 2023

All-in-One Solution for CRM and Task Management

Pros

Monday.com is an essential tool for our event services business. It offers a wide range of customizable features that can be tailored to our specific needs, enabling efficient management of tasks, projects, and deadlines. The user-friendly interface and constant updates from Monday.com contribute to an organized and productive workflow. The excellent customer support and accessibility through the mobile app further enhance the experience.

Cons

While Monday.com offers great coding and automation options, the sheer number of possibilities can make it challenging to find the right automation for specific ideas. It would be beneficial for Monday.com to have dedicated experts who can provide support and supplemental training to users. This would greatly enhance the user experience and differentiate Monday.com from its competitors.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Danielle

Education Management, 1-10 employees

Less than 6 months

5.0
April 2023

Great for workflow management

Pros

Initial difficulty integrating with Slack and a learning curve for tasks like creating subcategories.

Cons

Initial struggles with Slack integration and understanding features like creating subcategories were overcome with time and familiarity resulting in ease of use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8