Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

E

Emilis

Automotive, 51-100 employees

Less than a year

4.0
November 2022

Great task tracking with automatization capabilities

Pros

Monday.com facilitates personalized workspaces for team collaboration and offers various automation and integration options which is helpful for managing vehicle repair processes.

Cons

Sometimes it can lag a bit on older computers and its a bit pricey for larger teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlos

Consumer Goods, 500+ employees

More than a year

5.0
November 2022

Awesome CRM tool.

Pros

Monday.com has proven to be an amazing tool especially for CRM tasks offering immense utility.

Cons

I couldnt identify any drawbacks with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN

Kevin N.

Information Technology and Services, 101-500 employees

4.0
November 2022

Monday.com was designed keeping teamwork in mind

Pros

It is great that Monday is so focused on team collaborations that even if we lacked the motivation, we are right back on track. The software is designed in a way such that one department can complete a task that can aid the other one, and vice versa. All the workflows are transparent, which enables the team members to have a quick look at what they’re supposed to do and even help out a fellow team member with their task. There are so many helpful features like widgets that can be added to the website, which makes the UI even more attractive.

Cons

Due to a lack of staff during the COVID pandemic, the telephone support was suspended and only the chat support was available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

HM

Harel M.

Leisure, Travel, and Tourism, 11-50 employees

4.0
November 2022

Monday.com is very capable for task management.

Pros

I have used various task management software such as Airtable and NetSuite, but the simplicity of Monday.com drew me in and convinced me to stick with it for a while longer. I appreciate how it allows me to select the way I want the layout to be, which includes view types for individual files and lists in subcategories. Starting your work from scratch is also made easy with loads of pre-built templates, which are good enough to at least get you started but can also be customized if you do not fancy them. I havent thought about moving away from Monday until now, and I do not plan to for a very long time.

Cons

It feels weird to complain about the interface since its very straightforward, but I personally still find it unintuitive. There should be a smooth flow to software that requires you to move between panes to complete a single task, and it shouldnt leave you scratching your head about where to go next.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M

Matt

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2022

A comprehensive task manager system for teams

Pros

Monday.com helps maintain focus on projects and teams providing clear insights into project status and enabling seamless collaboration across the platform.

Cons

At times it can be difficult to organize projects and see the progress others are making on the project youre collaborating on.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

K

Kuldeep

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
November 2022

Good

Pros

Writing on this platform is effortless and performance is quick.

Cons

I dont have any complaints. If theres anything else to discuss Im open to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

C

Celynna

Construction, 1-10 employees

More than a year

5.0
November 2022

Monday.com excellent for all

Pros

Its user-friendliness availability of tutorials templates and wide range of integrations make it quite appealing.

Cons

The pricing structure was a bit confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

leonard

Research, 1-10 employees

Less than a year

5.0
November 2022

Great Software for my company

Pros

Its user-friendly interface makes it easy for both myself and my employees to stay organized.

Cons

So far I havent encountered any issues using the software. Ive found it quite user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Manjunath

Retail, 1-10 employees

Less than 6 months

5.0
November 2022

Really good

Pros

In terms of pricing it might be expensive for solo users. However there are free plans available with certain limitations. Regarding technical aspects there can be occasional delays or glitches especially noticeable when using certain features like colorizing text. The platform offers extensive customization options for workflow organization and its automation feature is particularly noteworthy effectively streamlining daily tasks. Despite occasional misfires Monday.com remains reasonably user-friendly allowing for personalized modules visuals and workflows. Additionally customer support is available to assist with any issues.

Cons

I find the cost somewhat high for individual clients although they do offer free plans with limitations. Technically charges are applied promptly which might confuse first-time users due to its extensive functionality. Occasionally certain features such as text colorization tend to misfire leading to conflicts with users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

S

Sara

Veterinary, 1-10 employees

Less than 6 months

5.0
November 2022

Monday - Very useful/easy CRM

Pros

Its easy to use and I rely on it daily for streamlining sales pipeline and lead generation.

Cons

Theres nothing challenging to improve for me. Everything is highly useful simple and visually appealing. Its my favorite CRM so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Samantha

Consumer Goods, 51-100 employees

Less than a year

5.0
November 2022

All in one project management database - Best thing for multiple projects!!

Pros

With features like file attachments task assignment deadline tracking and notification alerts Monday.com has become indispensable for efficient project management.

Cons

I genuinely have nothing negative to say about Monday. Its the best for organizing multiple tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
November 2022

Makes online work management easier

Pros

Its user-friendly interface facilitates seamless workflow akin to being in a physical office. The array of features allows for simultaneous work and users can easily monitor important tasks and track completed ones. Its like having an office right at home.

Cons

Personally I dont have any grievances although pricing could pose a challenge particularly for startups. However the one-month free trial option was helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Construction, 51-100 employees

Less than 6 months

5.0
November 2022

I loved this program

Pros

I appreciated the diverse features offered by Monday.com particularly for tracking bids. Its similar to Excel but with additional features like gifs and improved mobile access.

Cons

I had no issues with it and I feel its an underappreciated program. However considering its price point and the similar features it shares with Excel it may not be worth the cost for some companies already using Excel.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

MA

Mohammad Anas

Construction, 11-50 employees

4.0
November 2022

Experienced how it works

Pros

Its flexibility workflow management capabilities and ability to get work done efficiently are notable.

Cons

Since I only used the trial version I cant provide much feedback. Perhaps with more time Ill notice other aspects.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

W

Wiatt

E-Learning, 11-50 employees

Less than a year

5.0
November 2022

Task management made easy!

Pros

My experience with Monday.com has significantly eased collaboration with my teams.

Cons

I find this software excellent genuinely I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

O

Omar

Computer Software, 1-10 employees

5.0
November 2022

Monday.com for a better week

Pros

The user-friendly interface and mobile app simplicity provide transparency into team activities.

Cons

The mobile app lacks certain features compared to the desktop version and adding a feature like biometric login for protection would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

M

Mathias

Graphic Design, 1-10 employees

Less than a year

3.0
November 2022

My Likes And Dislikes

Pros

The comprehensive features available during the free trial period make it a worthwhile option over limited apps.

Cons

The app crashes frequently which can be quite irritating when working on it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

4

S

Sunity

Financial Services, 500+ employees

More than a year

5.0
November 2022

Better than Excel - a must have for managing tasks - Amazing tool

Pros

Its an excellent method for maintaining accountability within team management.

Cons

Id really appreciate having customizable templates available to streamline and expedite the setup process.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

anil

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2022

Use Monday.com on all 7 days

Pros

Monday.coms integrations and support for digital marketing tools are impressive. Ive successfully integrated it with Twilio Studio to create automated conversational robots for a non-profit enhancing efficiency.

Cons

The software offers nearly every feature imaginable with a wide range of customizable options. There are open contests to introduce new products so theres no competition. Its an established defacto standard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Financial Services, 1-10 employees

More than a year

3.0
November 2022

Works well, but we've moved on

Pros

Monday.com proved easy to use and effectively organized our project tasks. It simplified task assignments and project tracking.

Cons

We recently switched from Monday to another task management system that integrates better with our client management system. While Monday was good for internal projects it didnt meet our needs for client-specific tasks.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

4

Functionality

6