Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Emilis
Automotive, 51-100 employees
Less than a year
“Great task tracking with automatization capabilities
Pros
Monday.com facilitates personalized workspaces for team collaboration and offers various automation and integration options which is helpful for managing vehicle repair processes.
Cons
Sometimes it can lag a bit on older computers and its a bit pricey for larger teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Consumer Goods, 500+ employees
More than a year
“Awesome CRM tool.
Pros
Monday.com has proven to be an amazing tool especially for CRM tasks offering immense utility.
Cons
I couldnt identify any drawbacks with this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin N.
Information Technology and Services, 101-500 employees
“Monday.com was designed keeping teamwork in mind
Pros
It is great that Monday is so focused on team collaborations that even if we lacked the motivation, we are right back on track. The software is designed in a way such that one department can complete a task that can aid the other one, and vice versa. All the workflows are transparent, which enables the team members to have a quick look at what they’re supposed to do and even help out a fellow team member with their task. There are so many helpful features like widgets that can be added to the website, which makes the UI even more attractive.
Cons
Due to a lack of staff during the COVID pandemic, the telephone support was suspended and only the chat support was available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Harel M.
Leisure, Travel, and Tourism, 11-50 employees
“Monday.com is very capable for task management.
Pros
I have used various task management software such as Airtable and NetSuite, but the simplicity of Monday.com drew me in and convinced me to stick with it for a while longer. I appreciate how it allows me to select the way I want the layout to be, which includes view types for individual files and lists in subcategories. Starting your work from scratch is also made easy with loads of pre-built templates, which are good enough to at least get you started but can also be customized if you do not fancy them. I havent thought about moving away from Monday until now, and I do not plan to for a very long time.
Cons
It feels weird to complain about the interface since its very straightforward, but I personally still find it unintuitive. There should be a smooth flow to software that requires you to move between panes to complete a single task, and it shouldnt leave you scratching your head about where to go next.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Matt
Marketing and Advertising, 1-10 employees
Less than a year
“A comprehensive task manager system for teams
Pros
Monday.com helps maintain focus on projects and teams providing clear insights into project status and enabling seamless collaboration across the platform.
Cons
At times it can be difficult to organize projects and see the progress others are making on the project youre collaborating on.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Kuldeep
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Good
Pros
Writing on this platform is effortless and performance is quick.
Cons
I dont have any complaints. If theres anything else to discuss Im open to it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Celynna
Construction, 1-10 employees
More than a year
“Monday.com excellent for all
Pros
Its user-friendliness availability of tutorials templates and wide range of integrations make it quite appealing.
Cons
The pricing structure was a bit confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
leonard
Research, 1-10 employees
Less than a year
“Great Software for my company
Pros
Its user-friendly interface makes it easy for both myself and my employees to stay organized.
Cons
So far I havent encountered any issues using the software. Ive found it quite user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Manjunath
Retail, 1-10 employees
Less than 6 months
“Really good
Pros
In terms of pricing it might be expensive for solo users. However there are free plans available with certain limitations. Regarding technical aspects there can be occasional delays or glitches especially noticeable when using certain features like colorizing text. The platform offers extensive customization options for workflow organization and its automation feature is particularly noteworthy effectively streamlining daily tasks. Despite occasional misfires Monday.com remains reasonably user-friendly allowing for personalized modules visuals and workflows. Additionally customer support is available to assist with any issues.
Cons
I find the cost somewhat high for individual clients although they do offer free plans with limitations. Technically charges are applied promptly which might confuse first-time users due to its extensive functionality. Occasionally certain features such as text colorization tend to misfire leading to conflicts with users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Sara
Veterinary, 1-10 employees
Less than 6 months
“Monday - Very useful/easy CRM
Pros
Its easy to use and I rely on it daily for streamlining sales pipeline and lead generation.
Cons
Theres nothing challenging to improve for me. Everything is highly useful simple and visually appealing. Its my favorite CRM so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Samantha
Consumer Goods, 51-100 employees
Less than a year
“All in one project management database - Best thing for multiple projects!!
Pros
With features like file attachments task assignment deadline tracking and notification alerts Monday.com has become indispensable for efficient project management.
Cons
I genuinely have nothing negative to say about Monday. Its the best for organizing multiple tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
“Makes online work management easier
Pros
Its user-friendly interface facilitates seamless workflow akin to being in a physical office. The array of features allows for simultaneous work and users can easily monitor important tasks and track completed ones. Its like having an office right at home.
Cons
Personally I dont have any grievances although pricing could pose a challenge particularly for startups. However the one-month free trial option was helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Michelle
Construction, 51-100 employees
Less than 6 months
“I loved this program
Pros
I appreciated the diverse features offered by Monday.com particularly for tracking bids. Its similar to Excel but with additional features like gifs and improved mobile access.
Cons
I had no issues with it and I feel its an underappreciated program. However considering its price point and the similar features it shares with Excel it may not be worth the cost for some companies already using Excel.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mohammad Anas
Construction, 11-50 employees
“Experienced how it works
Pros
Its flexibility workflow management capabilities and ability to get work done efficiently are notable.
Cons
Since I only used the trial version I cant provide much feedback. Perhaps with more time Ill notice other aspects.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Wiatt
E-Learning, 11-50 employees
Less than a year
“Task management made easy!
Pros
My experience with Monday.com has significantly eased collaboration with my teams.
Cons
I find this software excellent genuinely I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Omar
Computer Software, 1-10 employees
“Monday.com for a better week
Pros
The user-friendly interface and mobile app simplicity provide transparency into team activities.
Cons
The mobile app lacks certain features compared to the desktop version and adding a feature like biometric login for protection would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Mathias
Graphic Design, 1-10 employees
Less than a year
“My Likes And Dislikes
Pros
The comprehensive features available during the free trial period make it a worthwhile option over limited apps.
Cons
The app crashes frequently which can be quite irritating when working on it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
4
Sunity
Financial Services, 500+ employees
More than a year
“Better than Excel - a must have for managing tasks - Amazing tool
Pros
Its an excellent method for maintaining accountability within team management.
Cons
Id really appreciate having customizable templates available to streamline and expedite the setup process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
anil
Information Technology and Services, 1-10 employees
More than a year
“Use Monday.com on all 7 days
Pros
Monday.coms integrations and support for digital marketing tools are impressive. Ive successfully integrated it with Twilio Studio to create automated conversational robots for a non-profit enhancing efficiency.
Cons
The software offers nearly every feature imaginable with a wide range of customizable options. There are open contests to introduce new products so theres no competition. Its an established defacto standard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Financial Services, 1-10 employees
More than a year
“Works well, but we've moved on
Pros
Monday.com proved easy to use and effectively organized our project tasks. It simplified task assignments and project tracking.
Cons
We recently switched from Monday to another task management system that integrates better with our client management system. While Monday was good for internal projects it didnt meet our needs for client-specific tasks.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
6