
Mosaic Software Reviews
Total 43 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars42%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Michael
Architecture & Planning, 51-100 employees
“What I learned from using Mosaic?
Pros
Our experience with Mosaic has been excellent so far. Our dedicated representative has been highly responsive and helpful whenever we reach out for assistance.
Cons
While we are still in the onboarding process and getting acquainted with the software, there are a few areas where we would appreciate additional features. It would be fantastic to have a report that lists all our "milestones" in chronological order based on their due dates. Currently, this feature is not available. Additionally, it would be convenient if we could sort projects based on our internal project numbers rather than organizing them alphabetically by project name.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sean
Enterpreuer , 1-10 employees
“Affordable pricing
Pros
It offers three pricing packages: Professional, Business, and Enterprise. The pricing starts at $9.99 per user per month, which works well for me.
Cons
Some of the higher-tier plans can get too expensive, which is a problem for smaller teams or startups.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Elizabeth
Pal Systems , 11-50 employees
“Great features!
Pros
Employees can directly contact their managers through the comment feature and I think it is great.
Cons
There are times when the messaging options feel limited compared to standalone communication tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Martin
Industrial engineering, 11-50 employees
“Mosaic keeps me organized
Pros
It helps in building project schedules and follows a risk-free structure, which I find very helpful.
Cons
I've noticed that there could be more flexibility in customizing the structure. Sometimes, I find it challenging to adapt the templates to unique project requirements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mathis
Accounting and finance , 11-50 employees
“Best software so far
Pros
It is best suited for project teams working in growing companies of all sizes and scales, which fits my needs perfectly.
Cons
The system does update the timesheets, but there are often multiple entries that I need to remove manually.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Taylor
Terry marketing , 11-50 employees
“My experience with Mosaic
Pros
The customer support team is very responsive and knowledgeable. They resolve the queries on time.
Cons
The software's display does not feel as vibrant as what I have seen in some competing options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Zac
Relationship manager , 1-10 employees
“Quick project progress overview
Pros
Mosaic provides an overview of completed and pending items, allowing me to see how quickly the project is moving or progressing.
Cons
The lack of real-time insights or visualizations makes the software less helpful for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Watson
Digital transformation, LLC , 11-50 employees
“Easy to learn
Pros
The training videos offered to employees are comprehensive, saving me both time and effort.
Cons
It can run a bit slowly at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lucas
Jefftech, 1-10 employees
“Smooth transition
Pros
Switching between different tabs is smooth and seamless for me.
Cons
It can sometimes feel a bit sluggish when handling larger projects or heavy data loads.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Max
E-Commerce , 11-50 employees
“Reliable security
Pros
The accounts and data are safe from both internal and external threats, which is the best attribute about it for me.
Cons
I find it inconvenient that accessing the data securely from different devices sometimes requires extra steps.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jonathan S.
Information Technology and Services, 11-50 employees
“My favourite
Pros
I've been really surprised by how much our team is able to accomplish just by adding Mosaic to their toolkit. When starting a new project, we can accurately quote prices to our clients by consulting billing records for similar previous work. The due dates help us keep track of tasks and hold our employees accountable for their resources. Project scheduling is essential for ensuring that the team meets deadlines. Timesheets are incredibly useful and save us a lot of valuable time. Mosaic is also very flexible and has a smooth user interface, which makes it even more enjoyable to use.
Cons
Creating reports is not as easy as I would have liked, and it puts limits on the extent of sharing or exporting we can do with them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Karenda M.
Architecture and Planning, 11-50 employees
“Optimize workload
Pros
Mosaic neatly presents all the data I require in one easy-to-access location. It is extremely beneficial to have the flexibility to quickly switch between several views and phases of a project to manage the data better. When overseeing a project, I can get a clear idea of how staffing and progress on the project are affected by the project budget. We can quickly change the metrics of upcoming projects and set a reasonable deadline for completion based on the data we have. It helps us maintain a consistent pace of work.
Cons
There have been some occasions on which the software has let me down, but it is very rare.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Leeav D.
Information Technology and Services, 101-500 employees
“Reliable performance with Mosaic
Pros
Mosaic has one of the smoothest implementation processes I’ve encountered, and I really appreciated how simple it was to integrate it with our company's operations. It remains the most reliable software we've used to date. The overall user interface is fantastic, and I was particularly intrigued by the figures that Mosaic can automatically generate. It was also incredibly helpful to have detailed reasoning and calculations available for every financial transaction. After just a bit of training from the excellent technical team, I was able to better understand the information on the dashboard, which I now use to improve my reports and monthly presentations.
Cons
Mosaic is a bit like Excel, but not when it comes to the formula bar. The only place where you can enter your own formulas is in the bar, which is not the case in Excel. It is basically the least used feature here at the company. Ive always struggled with formula creation, which I never did when I used Excel. It has made me drop the feature entirely, and I am back to using Excel for formula sheet creation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
George
Hobbs Corporation , 11-50 employees
“Impressive work ethics
Pros
Their developers team is generous. They understand our values, goals and worked accordingly.
Cons
The lack of more frequent updates or regular releases makes the software feel less dynamic to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Nile
Passare , 1-10 employees
“Seamless sync
Pros
The software can be synchronized with third party project and financial software like Jira, Zapier, Slack etc.
Cons
The complex integration setup makes the process slower for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Sophia
Young realty, 1-10 employees
“Clear data visualization
Pros
It has built-in templates that help me generate reports, and the data is displayed in tables or charts. This makes it easier for me to view the project status and analyze potential risks to avoid them.
Cons
Some of daily organizational tasks have unnecessary steps to follow.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Amelia
Internet , 1-10 employees
“Cloud-Based System
Pros
The cloud-based system is accessible for me while I'm on the go.
Cons
Some tasks require too many clicks.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Milton
KMUC , 1-10 employees
“Very easy to use
Pros
The software setup is simple for me, and it has a typical learning curve.
Cons
No onboarding support, which makes the learning process more difficult for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Roy
Publisher , 1-10 employees
“Just wowwww!!
Pros
One of the best aspects of the software for me is how much it values and appreciates client feedback. It actively listens to its users, which helps improve the product and ensure it meets our needs.
Cons
I find it frustrating that there is often little visibility on which features or improvements are being prioritized based on user suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Daniel
Daniel and sons , 11-50 employees
“Strategic decision making
Pros
The AI (artificial intelligence) tool can help make decisions by offering recommendations relevant to the success of the project.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8