Michael
Architecture & Planning, 51-100 employees
“What I learned from using Mosaic?
Pros
Our experience with Mosaic has been excellent so far. Our dedicated representative has been highly responsive and helpful whenever we reach out for assistance.
Cons
While we are still in the onboarding process and getting acquainted with the software, there are a few areas where we would appreciate additional features. It would be fantastic to have a report that lists all our "milestones" in chronological order based on their due dates. Currently, this feature is not available. Additionally, it would be convenient if we could sort projects based on our internal project numbers rather than organizing them alphabetically by project name.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sean
Enterpreuer , 1-10 employees
“Affordable pricing
Pros
It offers three pricing packages: Professional, Business, and Enterprise. The pricing starts at $9.99 per user per month, which works well for me.
Cons
Some of the higher-tier plans can get too expensive, which is a problem for smaller teams or startups.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Elizabeth
Pal Systems , 11-50 employees
“Great features!
Pros
Employees can directly contact their managers through the comment feature and I think it is great.
Cons
There are times when the messaging options feel limited compared to standalone communication tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Martin
Industrial engineering, 11-50 employees
“Mosaic keeps me organized
Pros
It helps in building project schedules and follows a risk-free structure, which I find very helpful.
Cons
I've noticed that there could be more flexibility in customizing the structure. Sometimes, I find it challenging to adapt the templates to unique project requirements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mathis
Accounting and finance , 11-50 employees
“Best software so far
Pros
It is best suited for project teams working in growing companies of all sizes and scales, which fits my needs perfectly.
Cons
The system does update the timesheets, but there are often multiple entries that I need to remove manually.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Taylor
Terry marketing , 11-50 employees
“My experience with Mosaic
Pros
The customer support team is very responsive and knowledgeable. They resolve the queries on time.
Cons
The software's display does not feel as vibrant as what I have seen in some competing options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Zac
Relationship manager , 1-10 employees
“Quick project progress overview
Pros
Mosaic provides an overview of completed and pending items, allowing me to see how quickly the project is moving or progressing.
Cons
The lack of real-time insights or visualizations makes the software less helpful for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Watson
Digital transformation, LLC , 11-50 employees
“Easy to learn
Pros
The training videos offered to employees are comprehensive, saving me both time and effort.
Cons
It can run a bit slowly at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lucas
Jefftech, 1-10 employees
“Smooth transition
Pros
Switching between different tabs is smooth and seamless for me.
Cons
It can sometimes feel a bit sluggish when handling larger projects or heavy data loads.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Max
E-Commerce , 11-50 employees
“Reliable security
Pros
The accounts and data are safe from both internal and external threats, which is the best attribute about it for me.
Cons
I find it inconvenient that accessing the data securely from different devices sometimes requires extra steps.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jonathan S.
Information Technology and Services, 11-50 employees
“My favourite
Pros
I've been really surprised by how much our team is able to accomplish just by adding Mosaic to their toolkit. When starting a new project, we can accurately quote prices to our clients by consulting billing records for similar previous work. The due dates help us keep track of tasks and hold our employees accountable for their resources. Project scheduling is essential for ensuring that the team meets deadlines. Timesheets are incredibly useful and save us a lot of valuable time. Mosaic is also very flexible and has a smooth user interface, which makes it even more enjoyable to use.
Cons
Creating reports is not as easy as I would have liked, and it puts limits on the extent of sharing or exporting we can do with them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Karenda M.
Architecture and Planning, 11-50 employees
“Optimize workload
Pros
Mosaic neatly presents all the data I require in one easy-to-access location. It is extremely beneficial to have the flexibility to quickly switch between several views and phases of a project to manage the data better. When overseeing a project, I can get a clear idea of how staffing and progress on the project are affected by the project budget. We can quickly change the metrics of upcoming projects and set a reasonable deadline for completion based on the data we have. It helps us maintain a consistent pace of work.
Cons
There have been some occasions on which the software has let me down, but it is very rare.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Leeav D.
Information Technology and Services, 101-500 employees
“Reliable performance with Mosaic
Pros
Mosaic has one of the smoothest implementation processes I’ve encountered, and I really appreciated how simple it was to integrate it with our company's operations. It remains the most reliable software we've used to date. The overall user interface is fantastic, and I was particularly intrigued by the figures that Mosaic can automatically generate. It was also incredibly helpful to have detailed reasoning and calculations available for every financial transaction. After just a bit of training from the excellent technical team, I was able to better understand the information on the dashboard, which I now use to improve my reports and monthly presentations.
Cons
Mosaic is a bit like Excel, but not when it comes to the formula bar. The only place where you can enter your own formulas is in the bar, which is not the case in Excel. It is basically the least used feature here at the company. Ive always struggled with formula creation, which I never did when I used Excel. It has made me drop the feature entirely, and I am back to using Excel for formula sheet creation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
George
Hobbs Corporation , 11-50 employees
“Impressive work ethics
Pros
Their developers team is generous. They understand our values, goals and worked accordingly.
Cons
The lack of more frequent updates or regular releases makes the software feel less dynamic to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Nile
Passare , 1-10 employees
“Seamless sync
Pros
The software can be synchronized with third party project and financial software like Jira, Zapier, Slack etc.
Cons
The complex integration setup makes the process slower for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Sophia
Young realty, 1-10 employees
“Clear data visualization
Pros
It has built-in templates that help me generate reports, and the data is displayed in tables or charts. This makes it easier for me to view the project status and analyze potential risks to avoid them.
Cons
Some of daily organizational tasks have unnecessary steps to follow.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Amelia
Internet , 1-10 employees
“Cloud-Based System
Pros
The cloud-based system is accessible for me while I'm on the go.
Cons
Some tasks require too many clicks.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Milton
KMUC , 1-10 employees
“Very easy to use
Pros
The software setup is simple for me, and it has a typical learning curve.
Cons
No onboarding support, which makes the learning process more difficult for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Roy
Publisher , 1-10 employees
“Just wowwww!!
Pros
One of the best aspects of the software for me is how much it values and appreciates client feedback. It actively listens to its users, which helps improve the product and ensure it meets our needs.
Cons
I find it frustrating that there is often little visibility on which features or improvements are being prioritized based on user suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Daniel
Daniel and sons , 11-50 employees
“Strategic decision making
Pros
The AI (artificial intelligence) tool can help make decisions by offering recommendations relevant to the success of the project.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Max
Terry marketing , 11-50 employees
“Stakeholders have approved them
Pros
Their developers team is hard working. They come up with innovative ideas and turn it into a prototype. This prototype was turned into a sophisticated solution. The final project was of high quality.
Cons
Some basic features are missing that is annoying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Frode
HR Director , 1-10 employees
“We admire their work ethics
Pros
Their developers team is considerate. They understand our values and worked accordingly.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Henry
Vice president , 1-10 employees
“Effective and efficient !
Pros
It automates many tasks and that is very appealing aspect about it.
Cons
Too many small screens causes difficulty in comprehending information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Sophia
DDC, 1-10 employees
“Love this!
Pros
Their CEO was cooperative. He attends all office meetings and provide useful suggestions to issues that occur during development phase. The project was a huge success.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
William
Anonymous , 1-10 employees
“User friendly
Pros
The setup of the software is simple.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Ethan
Relationship manager, 1-10 employees
“My favourite
Pros
The developers team is dedicated. They always listen to our requests and work accordingly.
Cons
The default filters are not working as they should.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Hugo
Senior manager, 1-10 employees
“No need to look anywhereelse
Pros
The notifications of opportunities, assignments and activities are sent regularly.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Elizabeth
Unlimited lopez , 1-10 employees
“Perfect
Pros
Their developers team is wonderful. They maintained the transparency throughout the process.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Tim
KMUC , 1-10 employees
“Worked for us!
Pros
The software layout is colorful and tidy. The software is easy to operate.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Issac
Advertising firm , 11-50 employees
“Too good
Pros
The software simplifies the project scheduling and links dependent tasks.
Cons
The navigation process is not smooth.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Vivian
Passare , 1-10 employees
“Review
Pros
It is a great project management software powered by Artificial Intelligence.
Cons
The task view has few bugs and items often disappear when they are marked as completed.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Peter
Marketing/Strategy, 1-10 employees
“Data Visualization
Pros
There are built-in templates that accelerate reporting. The tables and graphs can be edited for more accurate visibility. Stakeholders gauge the progress at a glance and identify potential risks in project management.
Cons
The email integration tool has some glitches.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Alex
E-Commerce , 11-50 employees
“Guess what
Pros
It is user-friendly software. It facilitates strong communication between members and departments which is great.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
John
Accounting and Finance , 11-50 employees
“Great platform
Pros
The software is best suited for project teams working at growing companies of all sizes and scales. Team leaders can target profitability and align their business goals with help of multifunctional capabilities.
Cons
The system automatically updates the weekly timesheets, but they have multiple entries which need to be manually removed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
David
Enterprenuer , 1-10 employees
“Powerful tool
Pros
Managers can review the projects progress. They can also assign the personnel to action items and add priority labels.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Adam
Orlendo Textiles , 11-50 employees
“Useful
Pros
The software automatically collects the data from all users and updates about project status.
Cons
Some of the daily organizational tasks have unnecessary steps to follow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Conrad
Bytes UK , 1-10 employees
“I like it
Pros
The demo feature is great. It assists in exploring the software functionality and whether it suits the users business needs or not.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
James
Hobbs Coporation , 1-10 employees
“Compatible
Pros
The software synchronizes with a third-party project and financial management software like Zapier, Slack, Quickbooks.
Cons
The system often runs slow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Richard
Information , technology and services , 11-50 employees
“Amazing
Pros
The training videos offered to employees are comprehensive. It saves time and effort.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Lucas
Jefftech , 1-10 employees
“Average
Pros
It offers 3 packages for professionals, businesses, and enterprises. The pricing starts at a monthly $ 9.99 per user and there are annual packages available too.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Charlie
Interactive Partners , 1-10 employees
“Fantastic features
Pros
It includes some amazing features like resource management, time tracking, workload management, expense tracking, and project scheduling.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Milton
Software housing , 11-50 employees
“Planning automation
Pros
It optimizes the internal work processes. It learns from the data and makes accurate forecasts and predictions and due dates and budgetary limits. It can also make suggestions on how to boost productivity among teams.
Cons
None
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sean
Atomica team , 1-10 employees
“Best PM Solution
Pros
It enables the users to generate accurate bills, manage resource capacity and come up with strategic plans to achieve business targets and increase project profitability.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
