Mosaic Software Reviews

Pros

Our experience with Mosaic has been excellent so far. Our dedicated representative has been highly responsive and helpful whenever we reach out for assistance.

Cons

While we are still in the onboarding process and getting acquainted with the software, there are a few areas where we would appreciate additional features. It would be fantastic to have a report that lists all our "milestones" in chronological order based on their due dates. Currently, this feature is not available. Additionally, it would be convenient if we could sort projects based on our internal project numbers rather than organizing them alphabetically by project name.

Pros

It offers three pricing packages: Professional, Business, and Enterprise. The pricing starts at $9.99 per user per month, which works well for me.

Cons

Some of the higher-tier plans can get too expensive, which is a problem for smaller teams or startups.

Pros

Employees can directly contact their managers through the comment feature and I think it is great.

Cons

There are times when the messaging options feel limited compared to standalone communication tools.

Pros

It helps in building project schedules and follows a risk-free structure, which I find very helpful.

Cons

I've noticed that there could be more flexibility in customizing the structure. Sometimes, I find it challenging to adapt the templates to unique project requirements.

Pros

It is best suited for project teams working in growing companies of all sizes and scales, which fits my needs perfectly.

Cons

The system does update the timesheets, but there are often multiple entries that I need to remove manually.

Pros

The customer support team is very responsive and knowledgeable. They resolve the queries on time.

Cons

The software's display does not feel as vibrant as what I have seen in some competing options.

Pros

Mosaic provides an overview of completed and pending items, allowing me to see how quickly the project is moving or progressing.

Cons

The lack of real-time insights or visualizations makes the software less helpful for me.

Pros

The training videos offered to employees are comprehensive, saving me both time and effort.

Cons

It can run a bit slowly at times.

Pros

Switching between different tabs is smooth and seamless for me.

Cons

It can sometimes feel a bit sluggish when handling larger projects or heavy data loads.

Pros

The accounts and data are safe from both internal and external threats, which is the best attribute about it for me.

Cons

I find it inconvenient that accessing the data securely from different devices sometimes requires extra steps.

Pros

I've been really surprised by how much our team is able to accomplish just by adding Mosaic to their toolkit. When starting a new project, we can accurately quote prices to our clients by consulting billing records for similar previous work. The due dates help us keep track of tasks and hold our employees accountable for their resources. Project scheduling is essential for ensuring that the team meets deadlines. Timesheets are incredibly useful and save us a lot of valuable time. Mosaic is also very flexible and has a smooth user interface, which makes it even more enjoyable to use.

Cons

Creating reports is not as easy as I would have liked, and it puts limits on the extent of sharing or exporting we can do with them.

Pros

Mosaic neatly presents all the data I require in one easy-to-access location. It is extremely beneficial to have the flexibility to quickly switch between several views and phases of a project to manage the data better. When overseeing a project, I can get a clear idea of how staffing and progress on the project are affected by the project budget. We can quickly change the metrics of upcoming projects and set a reasonable deadline for completion based on the data we have. It helps us maintain a consistent pace of work.

Cons

There have been some occasions on which the software has let me down, but it is very rare.

Pros

Mosaic has one of the smoothest implementation processes I’ve encountered, and I really appreciated how simple it was to integrate it with our company's operations. It remains the most reliable software we've used to date. The overall user interface is fantastic, and I was particularly intrigued by the figures that Mosaic can automatically generate. It was also incredibly helpful to have detailed reasoning and calculations available for every financial transaction. After just a bit of training from the excellent technical team, I was able to better understand the information on the dashboard, which I now use to improve my reports and monthly presentations.

Cons

Mosaic is a bit like Excel, but not when it comes to the formula bar. The only place where you can enter your own formulas is in the bar, which is not the case in Excel. It is basically the least used feature here at the company. Ive always struggled with formula creation, which I never did when I used Excel. It has made me drop the feature entirely, and I am back to using Excel for formula sheet creation.

Pros

Their developers team is generous. They understand our values, goals and worked accordingly.

Cons

The lack of more frequent updates or regular releases makes the software feel less dynamic to me.

Pros

The software can be synchronized with third party project and financial software like Jira, Zapier, Slack etc.

Cons

The complex integration setup makes the process slower for me.

Pros

It has built-in templates that help me generate reports, and the data is displayed in tables or charts. This makes it easier for me to view the project status and analyze potential risks to avoid them.

Cons

Some of daily organizational tasks have unnecessary steps to follow.

Pros

The cloud-based system is accessible for me while I'm on the go.

Cons

Some tasks require too many clicks.

Pros

The software setup is simple for me, and it has a typical learning curve.

Cons

No onboarding support, which makes the learning process more difficult for me.

Pros

One of the best aspects of the software for me is how much it values and appreciates client feedback. It actively listens to its users, which helps improve the product and ensure it meets our needs.

Cons

I find it frustrating that there is often little visibility on which features or improvements are being prioritized based on user suggestions.

Pros

The AI (artificial intelligence) tool can help make decisions by offering recommendations relevant to the success of the project.

Cons

None