Total 43 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M

Michael

Architecture & Planning, 51-100 employees

4.0
April 2023

What I learned from using Mosaic?

Pros

Our experience with Mosaic has been excellent so far. Our dedicated representative has been highly responsive and helpful whenever we reach out for assistance.

Cons

While we are still in the onboarding process and getting acquainted with the software, there are a few areas where we would appreciate additional features. It would be fantastic to have a report that lists all our "milestones" in chronological order based on their due dates. Currently, this feature is not available. Additionally, it would be convenient if we could sort projects based on our internal project numbers rather than organizing them alphabetically by project name.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

Sean

Enterpreuer , 1-10 employees

4.0
January 2023

Affordable pricing

Pros

It offers three pricing packages: Professional, Business, and Enterprise. The pricing starts at $9.99 per user per month, which works well for me.

Cons

Some of the higher-tier plans can get too expensive, which is a problem for smaller teams or startups.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

E

Elizabeth

Pal Systems , 11-50 employees

4.0
January 2023

Great features!

Pros

Employees can directly contact their managers through the comment feature and I think it is great.

Cons

There are times when the messaging options feel limited compared to standalone communication tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

M

Martin

Industrial engineering, 11-50 employees

5.0
January 2023

Mosaic keeps me organized

Pros

It helps in building project schedules and follows a risk-free structure, which I find very helpful.

Cons

I've noticed that there could be more flexibility in customizing the structure. Sometimes, I find it challenging to adapt the templates to unique project requirements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M

Mathis

Accounting and finance , 11-50 employees

4.0
December 2022

Best software so far

Pros

It is best suited for project teams working in growing companies of all sizes and scales, which fits my needs perfectly.

Cons

The system does update the timesheets, but there are often multiple entries that I need to remove manually.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

T

Taylor

Terry marketing , 11-50 employees

5.0
December 2022

My experience with Mosaic

Pros

The customer support team is very responsive and knowledgeable. They resolve the queries on time.

Cons

The software's display does not feel as vibrant as what I have seen in some competing options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Z

Zac

Relationship manager , 1-10 employees

5.0
December 2022

Quick project progress overview

Pros

Mosaic provides an overview of completed and pending items, allowing me to see how quickly the project is moving or progressing.

Cons

The lack of real-time insights or visualizations makes the software less helpful for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

W

Watson

Digital transformation, LLC , 11-50 employees

4.0
December 2022

Easy to learn

Pros

The training videos offered to employees are comprehensive, saving me both time and effort.

Cons

It can run a bit slowly at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

L

Lucas

Jefftech, 1-10 employees

4.0
November 2022

Smooth transition

Pros

Switching between different tabs is smooth and seamless for me.

Cons

It can sometimes feel a bit sluggish when handling larger projects or heavy data loads.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M

Max

E-Commerce , 11-50 employees

5.0
November 2022

Reliable security

Pros

The accounts and data are safe from both internal and external threats, which is the best attribute about it for me.

Cons

I find it inconvenient that accessing the data securely from different devices sometimes requires extra steps.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

JS

Jonathan S.

Information Technology and Services, 11-50 employees

4.0
October 2022

My favourite

Pros

I've been really surprised by how much our team is able to accomplish just by adding Mosaic to their toolkit. When starting a new project, we can accurately quote prices to our clients by consulting billing records for similar previous work. The due dates help us keep track of tasks and hold our employees accountable for their resources. Project scheduling is essential for ensuring that the team meets deadlines. Timesheets are incredibly useful and save us a lot of valuable time. Mosaic is also very flexible and has a smooth user interface, which makes it even more enjoyable to use.

Cons

Creating reports is not as easy as I would have liked, and it puts limits on the extent of sharing or exporting we can do with them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

KM

Karenda M.

Architecture and Planning, 11-50 employees

5.0
October 2022

Optimize workload

Pros

Mosaic neatly presents all the data I require in one easy-to-access location. It is extremely beneficial to have the flexibility to quickly switch between several views and phases of a project to manage the data better. When overseeing a project, I can get a clear idea of how staffing and progress on the project are affected by the project budget. We can quickly change the metrics of upcoming projects and set a reasonable deadline for completion based on the data we have. It helps us maintain a consistent pace of work.

Cons

There have been some occasions on which the software has let me down, but it is very rare.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

LD

Leeav D.

Information Technology and Services, 101-500 employees

4.0
October 2022

Reliable performance with Mosaic

Pros

Mosaic has one of the smoothest implementation processes I’ve encountered, and I really appreciated how simple it was to integrate it with our company's operations. It remains the most reliable software we've used to date. The overall user interface is fantastic, and I was particularly intrigued by the figures that Mosaic can automatically generate. It was also incredibly helpful to have detailed reasoning and calculations available for every financial transaction. After just a bit of training from the excellent technical team, I was able to better understand the information on the dashboard, which I now use to improve my reports and monthly presentations.

Cons

Mosaic is a bit like Excel, but not when it comes to the formula bar. The only place where you can enter your own formulas is in the bar, which is not the case in Excel. It is basically the least used feature here at the company. Ive always struggled with formula creation, which I never did when I used Excel. It has made me drop the feature entirely, and I am back to using Excel for formula sheet creation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

G

George

Hobbs Corporation , 11-50 employees

4.0
October 2022

Impressive work ethics

Pros

Their developers team is generous. They understand our values, goals and worked accordingly.

Cons

The lack of more frequent updates or regular releases makes the software feel less dynamic to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

N

Nile

Passare , 1-10 employees

5.0
September 2022

Seamless sync

Pros

The software can be synchronized with third party project and financial software like Jira, Zapier, Slack etc.

Cons

The complex integration setup makes the process slower for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

S

Sophia

Young realty, 1-10 employees

3.0
September 2022

Clear data visualization

Pros

It has built-in templates that help me generate reports, and the data is displayed in tables or charts. This makes it easier for me to view the project status and analyze potential risks to avoid them.

Cons

Some of daily organizational tasks have unnecessary steps to follow.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

A

Amelia

Internet , 1-10 employees

3.0
July 2022

Cloud-Based System

Pros

The cloud-based system is accessible for me while I'm on the go.

Cons

Some tasks require too many clicks.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

M

Milton

KMUC , 1-10 employees

4.0
July 2022

Very easy to use

Pros

The software setup is simple for me, and it has a typical learning curve.

Cons

No onboarding support, which makes the learning process more difficult for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R

Roy

Publisher , 1-10 employees

5.0
May 2022

Just wowwww!!

Pros

One of the best aspects of the software for me is how much it values and appreciates client feedback. It actively listens to its users, which helps improve the product and ensure it meets our needs.

Cons

I find it frustrating that there is often little visibility on which features or improvements are being prioritized based on user suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D

Daniel

Daniel and sons , 11-50 employees

5.0
May 2022

Strategic decision making

Pros

The AI (artificial intelligence) tool can help make decisions by offering recommendations relevant to the success of the project.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M

Max

Terry marketing , 11-50 employees

4.0
April 2022

Stakeholders have approved them

Pros

Their developers team is hard working. They come up with innovative ideas and turn it into a prototype. This prototype was turned into a sophisticated solution. The final project was of high quality.

Cons

Some basic features are missing that is annoying.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

F

Frode

HR Director , 1-10 employees

5.0
February 2022

We admire their work ethics

Pros

Their developers team is considerate. They understand our values and worked accordingly.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

H

Henry

Vice president , 1-10 employees

4.0
February 2022

Effective and efficient !

Pros

It automates many tasks and that is very appealing aspect about it.

Cons

Too many small screens causes difficulty in comprehending information.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

S

Sophia

DDC, 1-10 employees

5.0
February 2022

Love this!

Pros

Their CEO was cooperative. He attends all office meetings and provide useful suggestions to issues that occur during development phase. The project was a huge success.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

W

William

Anonymous , 1-10 employees

5.0
February 2022

User friendly

Pros

The setup of the software is simple.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

E

Ethan

Relationship manager, 1-10 employees

4.0
February 2022

My favourite

Pros

The developers team is dedicated. They always listen to our requests and work accordingly.

Cons

The default filters are not working as they should.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

H

Hugo

Senior manager, 1-10 employees

5.0
February 2022

No need to look anywhereelse

Pros

The notifications of opportunities, assignments and activities are sent regularly.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

E

Elizabeth

Unlimited lopez , 1-10 employees

5.0
February 2022

Perfect

Pros

Their developers team is wonderful. They maintained the transparency throughout the process.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

T

Tim

KMUC , 1-10 employees

5.0
February 2022

Worked for us!

Pros

The software layout is colorful and tidy. The software is easy to operate.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

I

Issac

Advertising firm , 11-50 employees

5.0
February 2022

Too good

Pros

The software simplifies the project scheduling and links dependent tasks.

Cons

The navigation process is not smooth.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V

Vivian

Passare , 1-10 employees

4.0
January 2022

Review

Pros

It is a great project management software powered by Artificial Intelligence.

Cons

The task view has few bugs and items often disappear when they are marked as completed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

P

Peter

Marketing/Strategy, 1-10 employees

4.0
January 2022

Data Visualization

Pros

There are built-in templates that accelerate reporting. The tables and graphs can be edited for more accurate visibility. Stakeholders gauge the progress at a glance and identify potential risks in project management.

Cons

The email integration tool has some glitches.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Alex

E-Commerce , 11-50 employees

5.0
January 2022

Guess what

Pros

It is user-friendly software. It facilitates strong communication between members and departments which is great.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

J

John

Accounting and Finance , 11-50 employees

4.0
December 2021

Great platform

Pros

The software is best suited for project teams working at growing companies of all sizes and scales. Team leaders can target profitability and align their business goals with help of multifunctional capabilities.

Cons

The system automatically updates the weekly timesheets, but they have multiple entries which need to be manually removed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

D

David

Enterprenuer , 1-10 employees

5.0
December 2021

Powerful tool

Pros

Managers can review the projects progress. They can also assign the personnel to action items and add priority labels.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Adam

Orlendo Textiles , 11-50 employees

4.0
December 2021

Useful

Pros

The software automatically collects the data from all users and updates about project status.

Cons

Some of the daily organizational tasks have unnecessary steps to follow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Conrad

Bytes UK , 1-10 employees

5.0
December 2021

I like it

Pros

The demo feature is great. It assists in exploring the software functionality and whether it suits the users business needs or not.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

James

Hobbs Coporation , 1-10 employees

4.0
December 2021

Compatible

Pros

The software synchronizes with a third-party project and financial management software like Zapier, Slack, Quickbooks.

Cons

The system often runs slow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R

Richard

Information , technology and services , 11-50 employees

5.0
December 2021

Amazing

Pros

The training videos offered to employees are comprehensive. It saves time and effort.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

L

Lucas

Jefftech , 1-10 employees

5.0
December 2021

Average

Pros

It offers 3 packages for professionals, businesses, and enterprises. The pricing starts at a monthly $ 9.99 per user and there are annual packages available too.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

C

Charlie

Interactive Partners , 1-10 employees

5.0
December 2021

Fantastic features

Pros

It includes some amazing features like resource management, time tracking, workload management, expense tracking, and project scheduling.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

M

Milton

Software housing , 11-50 employees

5.0
November 2021

Planning automation

Pros

It optimizes the internal work processes. It learns from the data and makes accurate forecasts and predictions and due dates and budgetary limits. It can also make suggestions on how to boost productivity among teams.

Cons

None

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Sean

Atomica team , 1-10 employees

5.0
November 2021

Best PM Solution

Pros

It enables the users to generate accurate bills, manage resource capacity and come up with strategic plans to achieve business targets and increase project profitability.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10