Richard Pete W.
Gaming Bros, NY, 11-50 employees
“NetSuite beats Airtable
Pros
If you're a game or software developer, I did say don’t look anywhere else but NetSuite to automate your workflow. We have tried all the big names like Airtable, ClickUp, Workzone and more but none of them come close to this. The design is highly intuitive and it's cost-effective when you consider the value you get for each dollar.
Cons
I’d be a 5/5 fan if they’d reduce the pricing a bit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Jamie
Gilbreath communications , 1-10 employees
“Corporative staff!!!
Pros
Their development team is really cooperative as they always listen to our requests and make sure to address them.
Cons
No problems to mention.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kyle
Transactis, 1-10 employees
“Has excellent features!!!
Pros
NetSuite software is perfect for time tracking, project management and invoicing, especially for a professional services organization like ours. It really helps cut down on administrative work by smoothly integrating all these key functions. By setting up your projects from the start, it makes it way easier for us to manage both the team and the projects effectively.
Cons
The software is a great for fully integrating project management and administration. Yes it did take me some time to get the hang of all the little quirks but once I got the hang of it, it became so easy to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Matthew
Hamisoft , 1-10 employees
“Perfect fit for our business
Pros
It automatically sends reminders and notifications about any changes during the project development process, which I found really helpful.
Cons
I am thoroughly impressed. No dislikes!!!
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Jonathan
Terry marketing , 11-50 employees
“NetSuite is easy to customize!!
Pros
The project data is displayed through graphs, charts, tables that are easy to read. As a result our managers can quickly monitor the metrics at a glance.
Cons
I have no complaints to report.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jacob Owen
Information Technology & Services, 11-50 employees
“All-in-one software
Pros
We used to rely on QuickBooks as our main accounting program, but we quickly outgrew the level of service it offered. After searching for a better, more comprehensive solution, we chose NetSuite. Here the best part for me is that it can be set up to work with pretty much any third-party apps we're already using in our organization. I've definitely noticed that it's made me more efficient and actually runs smoother than the other software we have used. Plus, since it's web-based, all the updates happen on their end, so they never interrupt our workflow or require a support visit.
Cons
Netsuite is complex software, and I must say mastering it isn't less than a herculean task.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Kyle L.
Oil & Energy, 11-50 employees
“Streamlines our business operations
Pros
Netsuite streamlines administrative operations by combining commonly performed tasks in a single integrated software. We are a service provider that handles employee and vendor outdoor visits. Netsuite enables ideal time-tracking features and project management. The workload on our admin department is cut in half, and we project managers are able to more efficiently manage our projects and the associated teams up front. I also use this software for invoicing, which is very accurate, and I rarely have to double check before sending it to a client.
Cons
They have done almost nothing to make the software easy to learn and understand.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Milton
Bytes UK , 1-10 employees
“Meets all our needs
Pros
The comment feature makes it really convenient for our employees to contact their managers about project-related activities.
Cons
Me and my team all like this software and have nothing major to mention when it comes to cons or dislikes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Shawn
Enterprenuer, 1-10 employees
“Reasonable and budget-friendly
Pros
NetSuite automates a lot of project-related tasks, giving our employees the freedom to focus more on creative work.
Cons
I am unable to write any negative remark about it as there is nothing that I dislike.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Finn
Senior consultant , 1-10 employees
“Getting better!!!
Pros
One thing we appreciate a lot is that the software continues to improve its product and add new features within the system.
Cons
Honestly, I haven't had any issues so far with this software.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Harry
Affinity Express , 1-10 employees
“Very user-friendly
Pros
Not only is NetSuite easy to use, but it has a basic pricing plan that starts at $399 per month, and the enterprise plan starts at $899 per month.
Cons
The report segment needs improvement. Other than that everything is fine for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Joe
Days autos shop , 1-10 employees
“Great PM Tool
Pros
NetSuite has really handy tools for chatting and solid project planning.
Cons
Nothing to mention here!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Kyle L.
Oil and Energy, 11-50 employees
“Saves us time and effort
Pros
It is a great project management software, one that I have personally recommended to many of my colleagues in the field. One of OpenAirs key benefits is how easily it can be tailored to a clients demands and needs. For a professional services company, this software is ideal for time tracking, project management, and invoicing. By smoothly integrating all of these important operations, it decreases administrative overhead time. Your organization can more efficiently manage your team and projects by organizing your projects up front. Most of the time, the user interface is good, which makes it easy to make reports and use JIRA.
Cons
Although the software is the best option for complete project management and administrative integration, it did take some time to become familiar with all of the tools features. Long waits to speak with someone reading from a script are perhaps the worst aspect of any customer service, but NetSuit has some genuine customer support team members who genuinely want to help you. SuiteAnswers, their online support forum, is also subpar. The majority of the data is outdated. But now that I think about it, it probably makes no difference as OpenAir hasnt updated its platform significantly in a while despite consistently claiming that a new version was just around the corner.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Eden
Ideal user, 1-10 employees
“I enjoy using it!
Pros
The best thing as per us about it is how much they appreciate client feedback as it really makes a difference.
Cons
Some of daily organizational tasks have unnecessary steps to follow which annoys me.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
George
Internet, 1-10 employees
“Am a happy user of NetSuite!!
Pros
Their multiple things that I like about NetSuite such as it helps me manage employees, keep track of their workload and assign tasks based on their availability and capacity.
Cons
Fits perfectly fine to all our needs, but cost is bit too high mainly for small firms. So, I hope they will look at this aspect soon.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Liam
HP Business , 11-50 employees
“Meets expectations!!!
Pros
Not only is it easy to operate, but it gives us the freedom to customize it as per our needs.
Cons
No complaints as everything is sailing smooth for us!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Charlie
Tactical security consultants , 1-10 employees
“Delivered results for us
Pros
Their development team is really cooperative and always listens to our needs. Plus they consistently deliver quality work.
Cons
Nothing specific that we would like to share here. Yes the room for improvement is there but we have seen that after each update things get better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Joseph
Publisher, 1-10 employees
“Expect great support from them!!
Pros
It has a billing feature that's integrated with ERP, CRM and HR and payroll applications, which makes managing everything a lot easier for us.
Cons
Have not come across any problems and hope this stays the same. However if you are open to suggestion I would say customer support could be improved a bit more.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Ben
Relationship manager , 1-10 employees
“Simply amazing
Pros
Regular notifications about assignments, activities and opportunities are amazing. They keep everything on track and up to date.
Cons
NetSuite has been flawless. No cons!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Daniel
Healthcare Institute , 11-50 employees
“Decent but nothing extraordinary
Pros
I find the demo feature really helpful. It lets me explore the software's functionality and gives me a good idea of whether it fits my business needs or not.
Cons
I have no complaints to report regarding this NetSuite.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Michael
Zorisoft , 1-10 employees
“Cloud based solution
Pros
It is a web platform so users can access their accounts from any device or browser.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sabastein
Vodafone , 1-10 employees
“Needs improvement
Pros
The accounts and data is safe and secured from all kinds of internal and external threats.
Cons
For the trail purpose, one can not use it for free.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
James
Rodgers Production , 11-50 employees
“Their stakeholders have approved us
Pros
Their developers team is creative and form new ideas. Their idea was converted into a prototype. The prototype was turned into a complete solution. Our stakeholders liked their work.
Cons
It has steep learning curve.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Anna
Software housing , 1-10 employees
“Resource coordination
Pros
This software helps businesses to coordinate their resources between multiple users, locations and teams.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Catherine
Poole Finance , 1-10 employees
“Built in templates
Pros
This software provides many templates that help generate the reports. Reports help managers to track deliverables and project efficiency.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Carter
Information, technology and services , 11-50 employees
“About NetSuite OpenAir Software
Pros
This is a complete project management suite that includes an application collection to support every stage and task in project lifecycle.
Cons
The some companies find the resource management tool challenging because of few users.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Patricia
Claro Healthcare, 51-100 employees
“Do not Approve
Pros
From the perspective of the end user, its essentially the same as any other time monitoring software.
Cons
Creating reports isnt always as simple as you may believe. Before you can produce a report utilizing more complicated data, you must first understand where the data comes from.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Jared
Gilbreath Communications , 11-50 employees
“Powerful tool
Pros
It assists the users to build the project schedules and follows a risk-free structure.
Cons
None
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Christian
Vice president , 1-10 employees
“Detailed timesheets
Pros
Timesheets show individuals are working on same project and record all activities. Thus, users can move between tasks and manage their time to deliver the project before due dates.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adam
HR Director , 1-10 employees
“Great platform
Pros
This solution facilitates the businesses that offer professional services like media companies, healthcare industries, IT consultants etc.
Cons
Some features included into the software are technical, and it takes time to figure them out.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Mike
Vodafone, 51-100 employees
“Good option for project management.
Pros
For us, OpenAir is solely useful for keeping track of project progress and time.
Cons
Because not all of the time entry jobs appear at the same time, I have to wait to utilize it on the computer.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Zeke
Superion , 1-10 employees
“We admire their work ethics
Pros
Their developers team is nice They understood our values, goals and worked accordingly.
Cons
None
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Wilson
Accounting and finance , 11-50 employees
“Fantastic features
Pros
This software is user friendly. It is good at time tracking, strategic planning, resource management, project accounting, billing or invoicing etc.
Cons
The videos and guides included with the tool are insufficient to understand complex tasks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Aaron
Quorum , 1-10 employees
“Efficient
Pros
It has the ability to change the user display. It has flexible system.
Cons
It must follow the directive approach.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jonathan
GE Healthcare, 11-50 employees
“Good system
Pros
We use it to schedule activites so that they can be monitored simply.
Cons
Were still new to the system but havent encountered any issues up till now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alexa
Thermacell Repellents, Inc., 11-50 employees
“Love OpenAir!
Pros
I enjoy how simple OpenAir is to use and how well it integrates with most major platforms.
Cons
An extra column where we could enter the baseline project hours and cost and have it frozen would be the most useful feature for us.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Charlie
Poole finance , 1-10 employees
“Integrations
Pros
It can be integrated with other popular productivity applications like GitLab, Slack, Harvest, etc.
Cons
It must follow a directive approach.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jared
Affinity Express, 11-50 employees
“Financial Ease
Pros
Flexible project accounting effectively monitors and controls project revenues, expenses, and profitability across project life cycle while ensuring the project is completed on time and under budget.
Cons
Customer service is extremely poor.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Ben
Terry marketing , 11-50 employees
“Nice experience
Pros
The customer support staff of this software is polite and knowledgeable. They resolve the queries on time via calls and messages.
Cons
I am unable to write any negative remark about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Brenda
Superion, 101-500 employees
“Gets the job done
Pros
I appreciate that with OpenAir you may input and submit time and costs directly from your phone.
Cons
if you input an incorrect amount for an expense, you must remove the record and start over
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Christian
Transactis, 51-100 employees
“Review
Pros
OpenAir helps make bookings and timesheets in a central area so that we can produce information on how the resources are used over the week.
Cons
None as of yet!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Steve
Edifecs, 101-500 employees
“Makes project management a breeze!
Pros
Overall, weve been satisfied with the performance and functionality, as well as the promptness with which help has been provided when needed.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
John
CP Business, 11-50 employees
“Guess what
Pros
The demo feature is amazing. It helps explore software features and whether it suits user business requirements or not.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Finn
Technical director , 1-10 employees
“Cloud based solution
Pros
It is a user-friendly tool. It allows increasing on-time delivery and project profitability by making it simple to administer, modify and report on project status from any location.
Cons
Some features of this software are technical and it takes time to figure them out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Dora
Accounting and finance , 11-50 employees
“Visual presentation is great
Pros
It has a single dashboard that provides a complete overview of the project. The information is presented in form of tables, charts, or graphs that are easy to read.
Cons
The videos and guides included in the tool are insufficient to understand complex tasks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Michael
Computer & Network Security, 101-500 employees
“Terrible!
Pros
We use it to keep track of our projects only.
Cons
This software is terrible; there are so many things missing, and its just useful for keeping track of your time and project changes.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
2
Kyle
Abadie-Williams, 11-50 employees
“Great PM Software!
Pros
For a professional services firm, this software is ideal for time tracking, project management, and invoicing. Overall, I had a fantastic time with software and would highly recommend them.
Cons
NetSuite OpenAir does have a bit of a learning curve and you need time to get the hang of the system.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Jennie
Sigenics, Inc., 11-50 employees
“Didnt work with us!
Pros
It was visually pleasing, and the navigation was rather easy once you got the hang of it.
Cons
This software is clumsy and stiff, and it lacks so many basic features that are essential for project management. Customer service is terrible, with long lines to speak with personnel who are reading from a script.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
4
Seray
Dap Yapı, 101-500 employees
“Great Software but a bit costly.
Pros
NetSuite OpenAir is an excellent project management software, particularly for expenditure management and scheduling. It also features a fantastic reporting tool that gives you valuable information about the projects development.
Cons
NetSuite OpenAir does not allow us to customize it to meet our specific project management needs. It is also quite a pricey project management software that does not allow for changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
