NetSuite OpenAir Software

NetSuite OpenAir Software Reviews

71 Reviews

Overall Rating

4.1

71 Reviews

Rating Distribution

5

star

(23)

4

star

(37)

3

star

(8)

2

star

(1)

1

star

(2)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

A Better PM subscription than Airtable!
Pros

If you’re a game or software developer, don’t look other than NetSuite to automate your flow! We’ve tried all the top guns: Airtable, ClickUp, Workzone, etc - none of them beat this. Intuitive design; cost-effective in terms of the value for each dollar.

Cons

I’d be a 5/5 fan if they’d reduce the pricing a bit.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Richard Pete W.

Gaming Bros, NY, Head Count: 50 employees

Feb 28, 2023

Best Project Time Management and Reporting Tool
Pros

Their developers team is cooperative. They listened to our requests always.

Cons

None

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Jamie

Gilbreath communications , 2-9 employees

Jan 17, 2023

Good Time Tracking with Best Project Management Features
Pros

It has strong communication ties with third party vendors.

Cons

None

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Kyle

Transactis, 2-9 employees

Jan 09, 2023

Best software for a Service Company
Pros

The software sends automated remainders and notifications regarding any change during project development process.

Cons

None

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

Matthew

Hamisoft , 2-9 employees

Dec 23, 2022

Netsuite Openair comprehensive and customizable tool
Pros

The project data is displayed through graphs, charts, tables, that are easy to read. As a result, managers monitor the metrics at a glance.

Cons

None

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Jonathan

Terry marketing , 10-49 employees

Dec 05, 2022

My favorite accounting all-rounder
Pros

We used to employ Quickbooks as our sole accounting program, but we quickly outgrew the level of service it provided. Concluding our search for a better, more comprehensive accounting solution, we settled on Netsuite. The best thing I found about it is that it can be set up to interact with virtually all the third-party apps you may use in your organization already. I have felt that it made me more efficient and actually ran better than the other software we have. And since it is web-based, the software updates are done on their end and never interrupt our workflow or require a visit by their support agent.

Cons

Netsuite is complex software, and mastering it isn’t less than a herculean task.

Ease of use

7

Value for money

6

Customer Support

6

Functionality

8

Jacob Owen

Information Technology & Services, 40-50 employees employees

Nov 10, 2022

A perfect administrative assistant
Pros

Netsuite streamlines administrative operations by combining commonly performed tasks in a single integrated software. We are a service provider that handles employee and vendor outdoor visits. Netsuite enables ideal time-tracking features and project management. The workload on our admin department is cut in half, and we project managers are able to more efficiently manage our projects and the associated teams up front. I also use this software for invoicing, which is very accurate, and I rarely have to double check before sending it to a client.

Cons

They have done almost nothing to make the software easy to learn and understand.

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

Kyle L.

Oil & Energy, 11-50 employees employees

Nov 10, 2022

Excellent ERP System for our needs!
Pros

Employees can directly contact their managers regarding project related activities through comment feature.

Cons

None

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Milton

Bytes UK , 2-9 employees

Oct 11, 2022

Great system for expense reporting and time sheet
Pros

It automates many project related activities and gives employees freedom to focus on creative outputs.

Cons

I am unable to write any negative remark about it.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Shawn

Enterprenuer, 2-9 employees

Sep 27, 2022

Reliable
Pros

The software continues to improve its product and add new features within the system.

Cons

None

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Finn

Senior consultant , 2-9 employees

Sep 14, 2022

Netsuite cloud based version is very easy to use
Pros

It offers basic pricing plan that starts at $ 399 per month. The enterprise pricing plan starts at $ 899 per month.

Cons

The report segment needs improvement.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

Harry

Affinity Express , 2-9 employees

Aug 22, 2022

Easy to use
Pros

It has tools for convenient chatting and solid project planning.

Cons

None

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

Joe

Days autos shop , 2-9 employees

Aug 04, 2022

The tool has reduced the time and energy needed to complete a lot of tasks.
Pros

It is a great project management software, one that I have personally recommended to many of my colleagues in the field. One of OpenAirs key benefits is how easily it can be tailored to a clients demands and needs. For a professional services company, this software is ideal for time tracking, project management, and invoicing. By smoothly integrating all of these important operations, it decreases administrative overhead time. Your organization can more efficiently manage your team and projects by organizing your projects up front. Most of the time, the user interface is good, which makes it easy to make reports and use JIRA.

Cons

Although the software is the best option for complete project management and administrative integration, it did take some time to become familiar with all of the tools features. Long waits to speak with someone reading from a script are perhaps the worst aspect of any customer service, but NetSuit has some genuine customer support team members who genuinely want to help you. SuiteAnswers, their online support forum, is also subpar. The majority of the data is outdated. But now that I think about it, it probably makes no difference as OpenAir hasnt updated its platform significantly in a while despite consistently claiming that a new version was just around the corner.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

Kyle L.

Oil and Energy, 11-50 Employees employees

Jun 16, 2022

I like it
Pros

The clients feedback is appreciated that is best aspect about it.

Cons

Some of daily organizational tasks have unnecessary steps to follow.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Eden

Ideal user, 2-9 employees

May 09, 2022

Satisfactory
Pros

The software helps to manage employees, their workload, and assign tasks depending upon their availability and capacity.

Cons

None

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

George

Internet, 2-9 employees

Apr 08, 2022

User friendly
Pros

The software is easy to operate and adjustable too.

Cons

None

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Liam

HP Business , 10-49 employees

Mar 04, 2022

Worked for us
Pros

Their developers team is cooperative and listens to our demands. They come up with the quality work.

Cons

None

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Charlie

Tactical security consultants , 2-9 employees

Feb 28, 2022

You will be taken care of
Pros

It has billing feature integrated with ERP (enterprise resource planning), CRM ( customer relationship management), HR and payroll applications.

Cons

None

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

Joseph

Publisher, 2-9 employees

Feb 28, 2022

Too Good
Pros

The notifications regarding assignments, activities and opportunities are sent regularly that is amazing.

Cons

None

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Ben

Relationship manager , 2-9 employees

Feb 27, 2022

Integrations
Pros

This software integrates very well with other popular productivity applications like GitLab, Slack, Harvest, etc.

Cons

The data is lost at times that is frustrating.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Tina

Edifecs , 2-9 employees

Feb 27, 2022

Ease of use
Pros

It has smooth navigation skills.

Cons

Customer service is terrible.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

John

Dap Yapi , 2-9 employees

Feb 26, 2022

Just ok
Pros

The demo feature is good. It helps to explore the software functionality and provide insight whether it suits the user business requirements or not.

Cons

None

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

Daniel

Healthcare Institute , 10-49 employees

Feb 26, 2022

Helpful
Pros

This software sends automated remainders and notifications regarding any change during project development process.

Cons

Some of the tasks require too many clicks.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Matthew

Hamisoft , 2-9 employees

Feb 25, 2022

Cloud based solution
Pros

It is a web platform so users can access their accounts from any device or browser.

Cons

None

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Michael

Zorisoft , 2-9 employees

Feb 25, 2022

Good market image
Pros

This software has strong communication ties with third party vendors.

Cons

None

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Kyle

Transactis , 2-9 employees

Feb 24, 2022

Needs improvement
Pros

The accounts and data is safe and secured from all kinds of internal and external threats.

Cons

For the trail purpose, one can not use it for free.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Sabastein

Vodafone , 2-9 employees

Feb 22, 2022

Their stakeholders have approved us
Pros

Their developers team is creative and form new ideas. Their idea was converted into a prototype. The prototype was turned into a complete solution. Our stakeholders liked their work.

Cons

It has steep learning curve.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

James

Rodgers Production , 10-49 employees

Feb 21, 2022

I like it
Pros

The clients feedback is appreciated that is best attribute about this software.

Cons

None

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Eden

Ideal User, 2-9 employees

Feb 21, 2022

Satisfactory
Pros

It helps manage the employees, their workload, and assign tasks depending upon their availability and capacity.

Cons

None

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

George

Internet, 2-9 employees

Feb 21, 2022

Nice experience
Pros

Their customer support staff is very polite and knowledgeable. They resolve the queries on time.

Cons

None

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

Richard

Anonymous , 2-9 employees

Feb 19, 2022

Enhanced communication
Pros

Employees can directly contact their managers regarding project related activities through comment feature.

Cons

None

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Milton

Bytes UK, 2-9 employees

Feb 18, 2022

Resource coordination
Pros

This software helps businesses to coordinate their resources between multiple users, locations and teams.

Cons

None

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Anna

Software housing , 2-9 employees

Feb 17, 2022

Built in templates
Pros

This software provides many templates that help generate the reports. Reports help managers to track deliverables and project efficiency.

Cons

None

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Catherine

Poole Finance , 2-9 employees

Feb 16, 2022

About NetSuite OpenAir Software
Pros

This is a complete project management suite that includes an application collection to support every stage and task in project lifecycle.

Cons

The some companies find the resource management tool challenging because of few users.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Carter

Information, technology and services , 10-49 employees

Feb 14, 2022

Do not Approve
Pros

From the perspective of the end user, its essentially the same as any other time monitoring software.

Cons

Creating reports isnt always as simple as you may believe. Before you can produce a report utilizing more complicated data, you must first understand where the data comes from.

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

Patricia

Claro Healthcare, 50-99 employees

Feb 13, 2022

Powerful tool
Pros

It assists the users to build the project schedules and follows a risk-free structure.

Cons

None

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

Jared

Gilbreath Communications , 10-49 employees

Feb 13, 2022

Visual Presentation
Pros

The project data is displayed through graphs, tables, charts that are easy to read. As a result, managers can monitor the metrics at a glance.

Cons

The some of daily organizational tasks have unnecessary steps to follow.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

Jonathan

Terry Marketing , 10-49 employees

Feb 13, 2022

Detailed timesheets
Pros

Timesheets show individuals are working on same project and record all activities. Thus, users can move between tasks and manage their time to deliver the project before due dates.

Cons

None

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Christian

Vice president , 2-9 employees

Feb 12, 2022

Great platform
Pros

This solution facilitates the businesses that offer professional services like media companies, healthcare industries, IT consultants etc.

Cons

Some features included into the software are technical, and it takes time to figure them out.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

Adam

HR Director , 2-9 employees

Feb 09, 2022

Good option for project management.
Pros

For us, OpenAir is solely useful for keeping track of project progress and time.

Cons

Because not all of the time entry jobs appear at the same time, I have to wait to utilize it on the computer.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

Mike

Vodafone, 50-99 employees

Feb 07, 2022

OpenAir Review
Pros

I appreciate that the system is simple to use and is easily customizable. The team is also cooperative and takes our demands seriously.

Cons

Integration with other systems, as well as the ability to make modifications after theyve been accomplished.

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Jamie

Gilbreath Communications, 10-49 employees

Feb 07, 2022

We admire their work ethics
Pros

Their developers team is nice They understood our values, goals and worked accordingly.

Cons

None

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

Zeke

Superion , 2-9 employees

Feb 07, 2022

Fantastic features
Pros

This software is user friendly. It is good at time tracking, strategic planning, resource management, project accounting, billing or invoicing etc.

Cons

The videos and guides included with the tool are insufficient to understand complex tasks.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Wilson

Accounting and finance , 10-49 employees

Feb 06, 2022

User friendly
Pros

This software is easy to operate and is adjustable too.

Cons

None

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Liam

HP Buisness , 10-49 employees

Feb 05, 2022

Financial Ease
Pros

This software has flexible accounting tool that monitors and controls project revenues , expenses, and profitability across projects lifecycle.

Cons

The reports segment needs improvement.

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

Kevin

Hall Properties , 10-49 employees

Feb 05, 2022

Average
Pros

NetSuite OpenAir pricing package starts at $ 399 per month. They provide enterprise solutions as well. Enterprise solutions suits cost $ 899 per month.

Cons

None

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Harry

Affinity Express, 2-9 employees

Feb 02, 2022

Efficient
Pros

It has the ability to change the user display. It has flexible system.

Cons

It must follow the directive approach.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Aaron

Quorum , 2-9 employees

Jan 30, 2022

Functional
Pros

It automates many project related activities and gives the employees the freedom to focus on creative outputs.

Cons

I am unable to write any negative remark about it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shawn

Enterprenuer , 2-9 employees

Jan 29, 2022

Good system
Pros

We use it to schedule activites so that they can be monitored simply.

Cons

Were still new to the system but havent encountered any issues up till now.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Jonathan

GE Healthcare, 10-49 employees

Jan 17, 2022

Love OpenAir!
Pros

I enjoy how simple OpenAir is to use and how well it integrates with most major platforms.

Cons

An extra column where we could enter the baseline project hours and cost and have it frozen would be the most useful feature for us.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Alexa

Thermacell Repellents, Inc., 10-49 employees

Jan 16, 2022