Notion

Notion Software Reviews

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Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Athena Man

Marketing and Advertising, 11-50 employees

More than a year

4.0
June 2025

Great for planning

Pros

It's really helpful for organizing to-do lists and planning activities ahead of time and I mainly use it for personal tasks. A friend actually recommended the app to me and that recommendation turned out to be spot on.

Cons

The customization options are extensive enough that they can pull me in for way longer than intended. I'll end up spending too much time designing the look of my notes because it feels convenient for me and when that happens I sometimes switch back to my phone's notes app just to do quick tick-box exercises.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
June 2025

Comprehensive system

Pros

I really like how flexible it is, you can set up everything from simple to-do lists to full project setups and personal organisational dashboards, all within one workspace.

Cons

Getting started can feel a bit overwhelming because key features like databases and more advanced layouts don't always feel immediately user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

NB

Norhartinie Binti

Legal Services, 101-500 employees

More than a year

5.0
June 2025

All-in-one app

Pros

Having the option to mix notes, checklists and tables all in one place is really helpful. I'm able to keep my task tracking, research and meeting notes together without constantly jumping between different apps which keeps my workflow pretty clean.

Cons

Pages with lots of content don't always load instantly, quick access can take a couple extra seconds and scrolling through them sometimes feels a bit slower than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RE

Raheel Elhakim

Construction, 500+ employees

More than a year

5.0
June 2025

Perfect for my workflow

Pros

It fits my workflow really well because I can write, embed spreadsheets and manage list-based tasks all inside the same workspace. That setup gives me the freedom to organize information the way I actually need it.

Cons

Notifications can be a bit unreliable so reminders don't always come through consistently. I sometimes end up missing updates unless I open the app and check manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR

Kurt Risch

Insurance, 1-10 employees

More than a year

5.0
June 2025

Cost-effective option

Pros

It feels super adaptable for project and task management and it's also pretty affordable compared to a lot of other tools. I also genuinely appreciate the wide range of templates available since it makes it faster to get started without building everything from scratch.

Cons

Learning how to use it can be a little challenging at first even though the help resources are fairly solid. It also isn't the most user-friendly experience on desktop compared to some other apps.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

EJ

Eric Jackson

Food & Beverages, 11-50 employees

Less than a year

5.0
June 2025

strong no-code option

Pros

Notion has been a really strong no-code option for both individuals and teams that want highly customizable tracking and note-taking. Getting it set up is genuinely enjoyable and once you build your own setup, it's much easier to understand the system and tweak it to fit your workflow. The AI features are especially impressive, it's able to turn meeting minutes into usable takeaways, answer questions directly from your notes and databases and generally make the whole workspace more searchable and actionable. At the time of writing, it's running on models like GPT-4 and Claude which makes a noticeable difference in quality.

Cons

Because it's so customizable and doesn't offer much in the way of guardrails, it's easy to fall into the trap of spending time refining the workspace instead of using it for the original goal. With teams, that risk goes up, you'd need to be careful about onboarding people clearly and restricting anything you don't want changed. I'd only consider Notion for team productivity in a pretty niche scenario, otherwise, I'd probably reach for something more turnkey like monday.com or Asana.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Retail, 1-10 employees

Less than a year

3.0
May 2025

A bit complex

Pros

It feels pretty flexible overall. You can lay out pages, connect content and set up more customized workflows as long as you've got a handle on how it works. That's probably why it appeals to people who want to organize everything their own way and it does end up consolidating a lot of useful tools into one place.

Cons

Despite the clean-looking interface, it doesn't come across as user-friendly as the marketing suggests. Figuring out the best structure for your content takes longer than it should and there's a real learning curve. It's also too simple to accidentally turn what should be a simple setup into something overcomplicated. Before you know it, the configuration starts to feel like its own separate project.

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

7

Functionality

6

EIM

Emem Isoong misodi

Entertainment, 1-10 employees

Free Trial

5.0
May 2025

Boosts productivity

Pros

Using this platform has noticeably improved our productivity and collaboration. The apps are user-friendly and the interface is clear so it's been simple for the team to get around.

Cons

I'm really happy with Notion overall, starting with a free trial helped me test it out before committing and the pricing has stayed reasonably affordable after implementation.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

DB

Drew Bassett

Education Management, 101-500 employees

Less than 6 months

3.0
May 2025

slightly confusing workflow

Pros

It looks really cool and honestly you'll end up staring at it a lot so the design matters. Beyond that, it's pretty versatile and flexible, you can shape it to do a lot of different things instead of feeling locked into one way of working.

Cons

The interface isn't always user-friendly. Getting started sometimes means assembling building blocks of functionality before you can jump into the task you actually care about and that setup step can feel confusing. It also has the potential to pull your attention away from what you're trying to accomplish.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

3

RH

Rezaul Hossain

Research, 500+ employees

Less than a year

5.0
May 2025

Well integrated software

Pros

I can organize my notes, tasks and documents in it using pages and databases. Since I can link different apps and workflows together, everything stays in one place and I don't have to keep jumping around to search for information.

Cons

When there's no internet connection, it's harder to view or update my notes-especially when I'm traveling-which gets pretty inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Kyshira Simmonds

Internet, 1-10 employees

More than a year

4.0
May 2025

One-stop shop

Pros

The app feels really flexible and the all-in-one setup makes it simple to keep everything in one place. I use it to organize basically anything and the built-in templates genuinely save a lot of time. Syncing has been dependable too which makes daily use a lot less annoying.

Cons

It can take a bit of time to click around and get things set up and the mobile layout feels cramped. There also seem to be lots of blocks competing for space and if you load it with too much content it slows down.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

NB

Norman bourkas

Information Technology and Services, 500+ employees

Less than a year

5.0
May 2025

Everything under one roof

Pros

It's been a solid home base for all my projects and notes. The app is really flexible and I can mix notes, tasks and databases in one place instead of juggling multiple tools. The interface stays clean and I like that I can customize the pages to fit how I actually work.

Cons

The learning curve is real, everything can feel overwhelming at first. Offline support is also pretty limited and a few more advanced features I expected aren't available yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

DI

Doga Ilter

Marketing and Advertising, 1-10 employees

More than a year

4.0
May 2025

Lovely UX

Pros

Clear, well-thought-out design and UX. The overall look fits the workflow really well and encourages productivity and collaboration. On top of that, Notion AI works pretty smoothly and reliably for the tasks I used it for.

Cons

Exporting isn't fully aligned with how things appear inside Notion. It doesn't export the document in a way that preserves the exact formatting so the layout can shift after export. Clickable links don't carry over properly and image positioning also ends up different from the original Notion view.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

CM

Charlotte Mayr

Design, 1-10 employees

More than a year

5.0
May 2025

Convenient once you understand it

Pros

I use it for taking notes, managing projects, handling budgets and collaborating with teammates. The page builder lets you shape layouts exactly how you want and everything looks really clean. Once you get the hang of it, it's genuinely enjoyable to work with.

Cons

Sync runs quickly and multi-user collaboration feels strong. That said, the mobile app can be slow at times and the offline mode isn't fully reliable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

TM

Tess Mueske

Environmental Services, 1-10 employees

Less than 6 months

5.0
May 2025

Great for collaboration

Pros

I liked that a lot of my team members could collaborate on the same project without friction. We set up a shared calendar and then built out our different tasks which made coordination much simpler.

Cons

Nothing really comes to mind as a downside-overall it feels like a solid tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AD

Alex Delgado

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2025

My main hub for everything

Pros

It has basically become my main hub for everything. I use it for structured notes, day-to-day tasks and even random thoughts that pop into my head. The best part is how flexible it is, I can shape my setup the way I want and it feels genuinely satisfying.

Cons

I do occasionally lose time tweaking and setting everything up like I'll get stuck in customization for longer than I intended. Once it's dialed in though, it really does make my workflow smoother and I'm less likely to forget things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RR

Rosanne Russell

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
May 2025

Love it's interface

Pros

I really like it's interface. It's simple to format my notes so they look polished, stay easy to read and remain well organized. I also appreciate how expandable the platform is-there's a lot of room to build on and it genuinely feels like I'm just scratching the surface. There's a nice sense that you can keep growing as your needs change.

Cons

A few of the features are quick to grasp but others like building websites, working with accounting spreadsheets and setting up calendars take more time. Even if the payoff is worth it, it does mean you'll need dedicated learning time and focus. That part isn't a deal-breaker but it's something you should plan for.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

MM

Mark Malian

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
May 2025

Centralized operating system for my business

Pros

It feels like a centralized operating system for my business. Creating SOPs is simple and I can manage tasks and contractors all in one place, almost like a town square where everything runs under the same roof.

Cons

Getting everything set up and actually using it to its full potential took a while. I ended up downloading templates and going through a ton of videos just to get the hang of it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SF

Sarah Fortin

Media Production, 1-10 employees

More than a year

5.0
May 2025

custom views are great

Pros

Appreciate creating custom views that let me toggle between a calendar and a list layout based on what I need for that day.

Cons

Having the option to track everything from a single place would be even better when I'm juggling multiple sessions during the same week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MG

Miguel Gonzalez

Venture Capital & Private Equity, 11-50 employees

More than a year

5.0
May 2025

Solid design

Pros

This tool feels really versatile and lets me structure pages exactly the way I want. The design is also visually solid, being able to add emojis is a nice touch that makes content feel more personal.

Cons

If you don't keep things organized, it can turn a little messy. Since it offers full flexibility, it's easy to get overwhelmed by how much you can configure and how many options you're working with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8