Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AZ
Alexander Zebrose

Media Production, 1-10 employees

More than a year

4.0

“shared knowledge base”

Pros

We rely on it as a shared knowledge base to document our processes. The customizable workspace, along with the newer tabbed layout, has made it much easier to sort and manage projects without getting messy.

Cons

The free plan feels a bit restrictive-things like capped file sizes and limited collaboration options regularly make me weigh the cost of upgrading.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SH
Suhail Hebat

Apparel & Fashion, 500+ employees

More than a year

5.0

“Suitable for creating detailed QA checklists”

Pros

I really enjoy its all-in-one workspace. It's perfect for creating detailed QA checklists and building databases I can customize for each project.

Cons

During the first setup it feels a bit overwhelming and the offline mode can be surprisingly unreliable when I'm away from stable internet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AS
Anaïs Safourcade

Computer Software, 101-500 employees

Less than a year

5.0

“Broad range of features”

Pros

It has a huge range of features which makes it really practical for tailoring pages and workspaces. It helps with staying organized and brings everything together in one place so nothing gets scattered.

Cons

It takes a bit of time to get the hang of at first and even now it still feels slightly complex but it's definitely something you can learn with practice!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DG
Derek Grima

Accounting, 1-10 employees

More than a year

5.0

“Easy to set up a page”

Pros

It's simple to set up a page and start taking notes for whatever I need.

Cons

I haven't explored all of Notion's features yet-I mainly use it just for note-taking and saving a few documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0

“Top-tier productivity app”

Pros

Notion is a solid productivity and note-taking app. It's genuinely simple to use whether you're working solo or collaborating-sharing ideas organizing notes and managing files across different teams all feels simple.

Cons

it can feel a little complex when you first start but the overall experience ends up being pretty positive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

FA
Fabrizio Alfieri

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“Impressive solution for project planning”

Pros

It's a really valuable tool for project planning and project management. The way it supports organizing tasks and keeping projects on track makes it genuinely useful day to day.

Cons

It can feel a bit sophisticated at first even if some of the built-in models help a lot and make the overall usage simpler.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

IA
Ibukunoluwa Adeyefa

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

“Positive experience”

Pros

This has been a solid app for me, I use it every day for writing and for staying on top of my tasks. It fits naturally into my routine so getting work organized and executed feels much more simple.

Cons

Using it so far hasn't led to any regrets. The experience has been consistently positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 500+ employees

More than a year

5.0

“Monitors everything for me”

Pros

I use it to track everything I need to complete-daily tasks, weekly goals, monthly items and even my year-end review. It works like a solid checklist and it's been genuinely helpful for keeping me organized.

Cons

Nothing major comes to mind right now. I'm currently on the free plan and it hasn't caused any problems, everything's been working out well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 1-10 employees

Less than 6 months

5.0

“Great ease of use”

Pros

It feels really simple to use and the template library is packed with options. I can set things up quickly and still have plenty of styles to choose from instead of starting from scratch.

Cons

AI still feels a bit underpowered and I'd like Notion to add more action-oriented features with AI to make it more helpful day to day.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

GJ
Gash Jovan

Real Estate, 51-100 employees

More than a year

5.0

“Highly customizable blank slate”

Pros

Its like a blank slate which lets me tailor it to whatever workflow I need, whether I'm organizing notes, tracking projects or setting up a personal system.

Cons

it's online-only so I'm limited when I don't have reliable internet access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KD
Kay D

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Solid project management”

Pros

Feels pretty close to Asana and Monday in terms of how you can run projects and that's made it a strong option for project management overall.

Cons

I do wish the interface leaned more toward task organization instead of a structure that's more notes-driven.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL
Léandre Lecomte

Construction, 51-100 employees

Less than 6 months

3.0

“Complicated interface”

Pros

Using the AI assistants made it genuinely fun to explore and move around the app.

Cons

The interface feels pretty convoluted and the amount of optimization choices you have to make slows everything down-it quickly becomes paralyzing instead of helpful.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

6

PZ
Pavel Zagorodnikh

Hospital & Health Care, 51-100 employees

More than a year

5.0

“Sleek software”

Pros

Really sleek and user-friendly overall. It's keyboard-native and that makes it feel fast and natural to use. The best part is how flexible it is, you can keep things simple or go as complex as you need. The latest update feels dependable and quick and it's obvious the team actually uses it themselves so the annoying bugs don't tend to stick around for long.

Cons

Notifications and inline discussions could be handled better though I also haven't seen those done noticeably better elsewhere either. Version history is another area that could use work, naming versions and making fixes clearer would help. A few automations behave unpredictably too, for example, recurring page creation doesn't trigger automations consistently for some reason.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MR
Maxime Rouyre

Writing and Editing, 11-50 employees

Less than a year

5.0

“Super simple page & database setup”

Pros

The app feels ridiculously easy to use and I can create multiple pages and even set up different databases to store my work. That flexibility makes it a lot faster to organize everything without getting lost.

Cons

It includes so many features that, at first, it can be hard to learn and get comfortable with all of them at once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

KT
Kerdjou Tigroudja

Management Consulting, 1-10 employees

Less than 6 months

3.0

“rigid customization”

Pros

The best part of it for me is how user-friendly and simple it feels. Getting started isn't too hard at all, the layout is clear and there's even an automatic tutorial that appears when you first enter the interface. It guides you through a quick questionnaire to understand what you plan to use it for and then Notion creates a pre-built workspace that matches your needs. Once that's done, everything is laid out in a way that makes it comfortable to use right away, including if you're a beginner.

Cons

What bothered me most is the lack of customization. That limitation is exactly why I ended up migrating to Obsidian. Notion tends to look like everyone has the same interface and while that might not matter much for some people, I personally feel that having custom ways to take and structure notes is essential.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

LMC
Louiena Marie Cupal

Outsourcing/Offshoring, 500+ employees

More than a year

5.0

“Customizable design”

Pros

Customizing everything is honestly the best part, being able to tweak details to match my own aesthetic makes it feel personal and flexible. Editing sections and adjusting the look is quick and I've had a good time tailoring it to how I want things to look.

Cons

The only missing feature I'm wishing for is notification support, similar to what project management tools offer so I'd get alerts about updates and activity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

SV
Shameek Vidyarthi

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Keeps you engaged”

Pros

It's flexible enough to shape and curate your own requirements however you want. The whole workflow feels a bit like an art project you genuinely look forward to working on every day, it keeps you engaged and motivated to use it in real life.

Cons

There's definitely a learning curve and it takes a while to reach the point where you feel fully comfortable experimenting with it.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Management Consulting, 11-50 employees

Less than a year

5.0

“Diversified layout options”

Pros

Layout options are nicely diversified and it's great for building dashboards to manage tasks. I also appreciate that it works well for personal use and the whole tool feels pretty broad and capable.

Cons

A few fields can be a bit tricky to work with and overall the platform is fairly complex.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PP
Prerna Puri

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Fantastic auto-population options”

Pros

I like how much this app helps me keep every part of my life organized. Using it as a content planner, the auto-population options are fantastic and the categorization and calendar tools genuinely make a big difference day to day, they save me a ton of time and effort.

Cons

Honestly, there's nothing to complain about. The only upgrade I'd ask for is adding more integrations with other tools or platforms (like scheduling apps and content schedule sources) to make the whole workflow even more convenient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Music, 1-10 employees

More than a year

4.0

“Efficient note-taking”

Pros

It makes productivity tasks and note-taking feel a lot more organized. I can jot down ideas quickly and also draft emails without it turning into a messy workflow.

Cons

The free plan works well but the paid tiers feel pretty pricey and that cost has stopped me from upgrading so far.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9