Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JPA

Jesús Prada Alonso

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
January 2025

Very adaptable

Pros

it lets me tailor it to my needs and match my own visual style without much friction.

Cons

There aren't many downsides. The only place that can be a bit tough is the beginning since there are a ton of options and the first steps may feel overwhelming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MS

Manik Sharma

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

Integrated features

Pros

The overall experience feels very user-friendly and the interface stays clean and organized. I also like how the main tools are integrated together so you don't have to jump between too many separate options to get things done.

Cons

Once in a while, the pre-built templates end up being more complex than they need to be and that can make them confusing to follow. Also, people who are brand new might struggle a bit while getting used to the whole Notion workflow at the start.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

JS

Jai S

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Impressive capabilities

Pros

I'm really enjoying the capabilities and integrations that come with the template library. The fact that the community can create and share templates means there are lots of options to match whatever setup you're trying to build. I also like that you can do some light coding to tailor your workspaces and templates so they end up exactly how you want them.

Cons

Resetting a template can feel a bit tricky-especially if you want to repurpose it and get every value back to zero or remove placeholder content cleanly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

BB

Brooke Bass

Child Day Care Services, 1-10 employees

Less than a year

3.0
January 2025

Ability to leave notes

Pros

Being able to leave notes directly on the document was really helpful. The tool also sent notifications whenever someone else made updates or added new items to the project so we always knew what was changing. Overall, it made it simpler to keep the whole team aligned.

Cons

That said, it didn't feel very user-friendly at first. Our team needed some time to learn the workflow and figure out the best way to use the program effectively.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

5

Functionality

5

CP

Caroline Pionnier

Computer Software, 11-50 employees

Less than a year

4.0
January 2025

Professional templates

Pros

This has been a really solid tool for keeping all company documents organized in one place and it also makes it easy to generate new files using professional templates.

Cons

If you want to collaborate with a team, you end up needing the paid subscription.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

JDC

Juan Dela Cruz

Staffing and Recruiting, 500+ employees

Less than a year

5.0
January 2025

Totally worth it!

Pros

This feels like a true all-in-one tool and the flexibility plus collaboration features make it work really well in basically any workspace-whether the goal is personal productivity or team work. The best part is how it replaces having to juggle multiple apps since you can handle everything from one setup. Honestly, that consolidation is a big win for me like, it's 100% worth it. The ability to eliminate multiple apps in one settings view is especially convenient.

Cons

Navigation takes a bit of careful learning to get used to so it may not be instantly user-friendly for everyone.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

CR

Chris Roberts

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
January 2025

Easy to pick up

Pros

The interface is really easy to pick up and it's surprising how much you can actually get done with it.

Cons

Occasionally, duplicating items didn't carry over exactly the way I expected which could throw off what I was trying to build.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DP

Damien Pileggi

Consumer Goods, 1-10 employees

Less than 6 months

5.0
January 2025

Ideal for building SOPs

Pros

It has been spot-on for building our SOPs, setting up repeatable systems and maintaining a centralized dashboard for the whole company.

Cons

The one thing that bothers me is how limited its integrations are with the other tools and systems we rely on day to day.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SM

Safia Marmon

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Simple UI

Pros

Honestly, the one part I genuinely enjoy is the simple user interface.

Cons

There are just way too many options for something that's supposed to be really simple.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CB

Cynthia Benitez

Professional Training & Coaching, 51-100 employees

More than a year

5.0
January 2025

Wonderful personization options

Pros

This feels like the OCD dream come true. Between personalization, templates and solid task management, it nails both personal organization and team collaboration.

Cons

There's a pretty specific mouse limitation for the drag-and-drop features and you'll likely need to spend a couple of hours getting used to the little quirks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

DW

Dave Williams

Information Technology and Services, 500+ employees

More than a year

5.0
January 2025

Awesome for life project planning

Pros

I'm really enjoying this platform as a life project management tool. It's become a solid way for me to keep track of goals and stay organized with my personal plans.

Cons

The mobile app still needs improvement, the responsiveness isn't great so it doesn't always feel fluid when you're using it on the go.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG

Advik Gupta

Education Management, 101-500 employees

Less than 6 months

5.0
January 2025

Smooth integrations with external services

Pros

Integration with external services is really smooth and the added AI features make the whole workflow more helpful than I expected.

Cons

Stability can be hit or miss at times-there are occasional syncing hiccups with notes and related stuff.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jalaycia Lewis

Venture Capital & Private Equity, 51-100 employees

Less than 6 months

4.0
December 2024

Feature-packed platform

Pros

Love how many features are available and they genuinely fit the way I work as a program manager.

Cons

A few of the tabs are a bit harder to navigate than the rest.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

NK

Nader Khashab

Oil & Energy, 51-100 employees

Less than a year

4.0
December 2024

Organized pages for tasks

Pros

Being able to create different pages has been really helpful for keeping my tasks and projects neatly organized so everything is easy to reference later.

Cons

Editing those pages can feel a bit tricky at times and the overall experience isn't as user-friendly as I was expecting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Umut Öney

Information Technology and Services, 51-100 employees

Less than a year

5.0
December 2024

Easy to tailor

Pros

The flexibility really stands out, it's easy to tailor the app to match almost any workflow, whether that's organizing tasks or building a knowledge base. The best part is that you can manage those different needs in one place without juggling multiple tools.

Cons

That said, it can feel a bit overwhelming when you're just getting started. A few of the more advanced features seem tucked away in a way that takes time to figure out so there's a learning curve. Offline access also isn't as dependable as it could be which is a downside if you rely on it while not connected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

TR

Tanya Rodgers

Design, 1-10 employees

More than a year

5.0
December 2024

Cuts down the need for separate tools

Pros

This is pretty fantastic for a wide range of tasks. I've used it as a project management workspace, a wiki, a database, a notes app and even for things like a calendar, reading list and spreadsheets. The versatility is the real win here, it helps cut down on how many separate tools you'd otherwise need.

Cons

It can feel a bit complex for client-facing work. If the other person doesn't have a premium subscription, you end up having to share each page individually which slows things down. That said, there are a few workarounds you can use to make it manageable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Newspapers, 101-500 employees

More than a year

5.0
December 2024

Helps you stay productive

Pros

This app really helps you stay productive especially if you enjoy being creative. You can set up your own database and tables which makes it much easier to build lists and keep your information organized and useful. On top of that, it lets you design your own Notion-style pages using a bunch of different templates so you're not starting from scratch every time.

Cons

Building a Notion page doesn't automatically make you productive-it only supports you. The results depend on how you use it. Try not to spend forever setting up your dashboard and fine-tuning everything right away or you'll lose momentum. It's better to keep the setup simple at first, stick to a routine and then gradually improve and expand your pages once you're actually using them daily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

JL

Jessica Lohmann

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

Fun design tools

Pros

Being able to put different types of content all in one sheet has been a huge win for me. On top of that, the design tools are genuinely fun to use and they make the whole thing feel polished, if the platform allowed us to upload or use our own fonts, it would be even better.

Cons

The table experience feels a little sluggish and complex so I've ended up using Folk as my CRM instead. I initially tried keeping all my contacts in a Notion table but it wasn't working the way I needed it to.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MB

Manny Brown

Education Management, 500+ employees

More than a year

5.0
December 2024

coding, project management, wiki creation in one place

Pros

I really like being able to bring notes, coding, project management, wiki creation and documentation together in a single interface.

Cons

Text editing can feel a bit quirky at first but once you learn the layout it gets much more natural-and it seems to be getting better quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
December 2024

Keeps company policies organized

Pros

It genuinely helps keep company policies organized and makes communication clearer across the team. Using it for policy-related info reduces confusion and makes it easier to find what you need.

Cons

A few sections could be structured a bit better to make navigation even smoother.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9