Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SS

Simone Sestito

Computer Software, 1-10 employees

Less than a year

4.0
December 2024

Feels simple to manage

Pros

Using it feels simple and it's also super flexible for getting to the exact result you're aiming for. It even comes across as more flexible and more user-friendly than a typical custom spreadsheet setup.

Cons

That same flexibility can backfire though-there are moments when the options feel like too much and it can leave you unsure about what to do next. The excessive freedom can be a bit disorienting at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

MCS

Mahazi Christian Simweray

E-Learning, 1-10 employees

More than a year

5.0
December 2024

Top choice for solo productivity and group work

Pros

After using it for a while, it's clear that its biggest advantage is its flexibility and how well it adapts to different workflows. It pulls together notes, task management and databases in one place so you can build a setup that matches your exact way of working. I especially like how pages and databases can be linked together because it makes organizing and finding information feel much more natural. On top of that, the real-time collaboration tools make it easy for teams to contribute without friction. The template library is another major win-having ready-made options for everything from project planning to personal goal tracking saves a ton of time. Finally, the cross-platform support keeps everything in sync across devices which makes it a solid choice for both solo productivity and group work.

Cons

Offline features aren't as strong as some other tools and performance can occasionally feel a bit slow when you're dealing with very large databases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CL

Charuvi Lokare

Primary/Secondary Education, 1-10 employees

More than a year

5.0
December 2024

Super user-friendly digital filing

Pros

This feels extremely user-friendly and it genuinely makes my day-to-day workflow easier. When I need to file things digitally or store information virtually, the whole process is so simple that I spend less time dealing with setup and more time getting things done.

Cons

There isn't much I'd complain about with it. If I had to nitpick, the app interface could use a bit of refinement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PS

Priyanka Sinha

Hospital & Health Care, 500+ employees

Less than a year

5.0
December 2024

Real-time project tracking for teams

Pros

Strong project management app that genuinely helps keep everyone aligned. Real-time progress updates make it simple for every team member to see what's happening, without chasing anyone down. It also works well as a shared space for note taking. There's a learning curve at the start but once you get the hang of it, it really starts delivering and feels worth the effort.

Cons

The user interface could be more welcoming and user-friendly. It would also be better if AI features were included in the standard plan instead of being an add-on.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

MM

Mason M

Arts and Crafts, 1-10 employees

More than a year

4.0
December 2024

my notes stay in order

Pros

it helps me stay really organized and it's been great for keeping my workflows and notes in order.

Cons

At times my workspace gets cluttered and I wish there were more simple ways to manage and clean it up.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AJ

Amy Jackson

Design, 1-10 employees

Less than a year

5.0
December 2024

Saved me money

Pros

It feels incredibly powerful. There's a ton you can do inside it and it's replaced several other apps for me. Switching over also helped me save money since I was able to cancel a few subscriptions.

Cons

it can feel a little overwhelming at the start though using the templates helps a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NS

Nova Shek

Marketing and Advertising, 500+ employees

Less than 6 months

4.0
December 2024

tons of formatting options

Pros

I really appreciate how customizable it is, with tons of formatting options and different ways to structure and organize everything. The flexibility lets you create multiple paths for how your files and pages are set up and the result is also just really nice-looking. It's one of those tools where you can shape it into something that matches how you actually think.

Cons

Because there are so many options, there's definitely a learning curve before you can use it to its full potential. It can also be a little annoying to pause what you're doing, open Notion and build a layout whenever you want to jot down notes or set up a quick to-do list-especially since that's what I originally used it for. That friction makes it harder to rely on day to day at work, particularly when compared with the simple convenience of jotting things down in a physical notebook.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

FC

Filippo Costa

Furniture, 1-10 employees

Less than a year

5.0
December 2024

Has great potential

Pros

It's packed with potential, you can realistically organize an entire business in it.

Cons

I still need to spend more time learning how it works so I can fully understand it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

AS

Aleksej Saržan

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

Sleek layout

Pros

The interface looks really sleek and there are tons of different use cases and features to explore. Overall it feels like a genuinely powerful and capable tool.

Cons

Even though the functionality is impressive, it always seemed a bit too complex for me-I never managed to fully learn it so I ended up switching to a simpler option. That's more about how I work than anything wrong with the software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

LM

Luis Mora

Arts and Crafts, 1-10 employees

More than a year

5.0
December 2024

Makes organizing simple

Pros

Notion's versatility really works for me. You can structure almost any type of information and the best part is how smoothly you can switch between different views, like moving from a table layout to a calendar view.

Cons

if you tend to overthink and feel like everything needs to be perfectly organized and categorized, it can turn into a rabbit hole. You might end up spending more time setting things up than actually using the workspace to get work done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL

Bill Lai

Staffing and Recruiting, 1-10 employees

Free Trial

5.0
December 2024

Strong wiki and landing pages

Pros

I was able to set up a wiki and create landing pages for both internal and external stakeholders which made it convenient to share information with the right groups.

Cons

Getting started felt a bit tough at first. The UI is mostly black-and-white and doesn't feel very user-friendly. Also, the page can be easy to mess up if you add content in a different format.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

AI

Alex Idt

Design, 1-10 employees

More than a year

5.0
December 2024

Different ways to use it

Pros

It has been super versatile for me, there are so many different ways to use it, from notes to projects to organizing information. The flexibility really stands out.

Cons

It does depend on having an internet connection which can be frustrating. A few times I've wished it worked smoothly offline when I'm away from connectivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EC

Eric Chin

Hospital & Health Care, 500+ employees

Less than a year

5.0
December 2024

Simple to share notes

Pros

Sharing notes between team members is genuinely simple and it feels much simpler than other options I've tried.

Cons

At the same time, it doesn't integrate smoothly with other programs compared to some alternatives.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AMM

Amey M. Mankar

Information Technology and Services, 500+ employees

Less than a year

5.0
December 2024

Log in anywhere across devices

Pros

The feature that lets you sign in from any device whether it's Windows or Android is super convenient.

Cons

The app feels very user-friendly and I genuinely couldn't spot anything I disliked.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

WT

Wasif Talukder

Education Management, 51-100 employees

More than a year

5.0
December 2024

no complaints from my end

Pros

I genuinely love how versatile this is, you can use it for nearly any task or situation without feeling limited.

Cons

No complaints at all, it's a fantastic app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LB

Lisa Barfield

Professional Training & Coaching, 1-10 employees

Less than 6 months

5.0
December 2024

Templates make it easy to customize

Pros

Notion's flexibility is genuinely what keeps me coming back. I use it for everything from organizing notes and managing projects to building databases and drafting documents and it all stays within one platform. Templates, embeds and links make it simple to customize a workspace for both personal workflows and work-related needs. I also enjoy being able to shape a completely personalized system around whatever I'm focusing on-task management, goal tracking or just capturing random ideas. On top of that, the collaboration tools are a real highlight, teams can share and edit content in real time which has been great for group projects.

Cons

Even though the platform felt useful straight away, a few people I shared it with struggled to get used to it. Depending on how someone approaches tools, the interface can feel a bit overwhelming because there are so many options, layouts and ways to structure content.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AD

Arran Dehel

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2024

Love the shared online notes

Pros

I'm really into the concept behind it especially having my own online space for note-taking that I can share with friends and colleagues. The whole setup makes it feel like a personal hub while still being easy to collaborate with others.

Cons

Payments have been a bit of a hassle and cancelling a subscription isn't as simple as it should be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

NC

Nicole Cau

Computer Software, 1-10 employees

More than a year

5.0
November 2024

Excellent for organizing projects

Pros

Perfect for organizing projects down to the fine details.

Cons

A bit confusing at the beginning but once you get the hang of it, it's excellent!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JD

James Davidson

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2024

huge feature list

Pros

It's extremely customizable and comes with a huge feature list so I can shape it to match how I actually work.

Cons

If you just need a simple task list or quick notes, it's kind of overkill, the load it puts on my PC isn't worth it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

AS

Arjan Sahni

Retail, 1-10 employees

More than a year

5.0
November 2024

Easy navigation

Pros

Really enjoying the interface, it's super easy to navigate and it feels flexible enough to build pretty much any kind of tool I can think of. I also appreciate the unlimited data and file uploads, plus the built-in Notion charts and automation options that let everything work together smoothly.

Cons

it's on the expensive side. Otherwise, I can't point to anything I dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9