Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NS

Nailah Salisu

Consumer Goods, 1-10 employees

Less than a year

4.0
November 2024

Powerful features

Pros

There are a ton of capabilities in this that could be genuinely groundbreaking if you already know how to use them.

Cons

If you're not familiar with the format or you don't understand the benefits of Notion, the whole thing won't feel as impactful for you.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
November 2024

Handy markdown support

Pros

Working in a creative role, I really appreciate having my writing and project notes all in one place. The markdown support is a big win for me, headings, paragraphs, lists and the rest of the formatting are all handled right in the document so I'm not hunting through menus to get the right option. I've also tapped into the built-in project management side a bit and it's convenient to stay inside the same platform instead of bouncing between tools.

Cons

The project management features feel a bit hit-or-miss and not as user-friendly as I'd want. When I compare it with tools like Monday.com, Asana or ClickUp, those options offer more powerful project management out of the box. I've ended up returning to them instead of spending the time to set up Notion in a way that matches how I actually work. I understand the whole idea behind it is that you can customize it to do anything but I don't really have the time-or interest-to build and tweak all those systems inside it. What I need is something that simply works so I can get things done faster and sometimes it's quicker to grab a pre-built tool than to figure out how to tailor it to the workflow I want.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

GGJ

Gladys Geinhor Jota

Education Management, 11-50 employees

More than a year

5.0
November 2024

Sharing option is a nice touch

Pros

I appreciate that I can set up pages, build trackers, use formulas and share my work publicly. Everything feels flexible and practical for organizing projects and the sharing option is a nice touch.

Cons

The templates they included are excellent but I'd love to see more tutorial videos tied to each template. That extra guidance would make it easier for users to learn the techniques and understand how the functions work.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

TK

Timea Koppandi

Marketing and Advertising, 500+ employees

More than a year

4.0
November 2024

Excellent daily organization and sharing

Pros

This has turned into a really useful tool for keeping my day-to-day life organized. I can create lists and recipes, share projects with others and generally keep related information in one place.

Cons

Occasionally it feels a little restrictive but overall it's a strong and dependable tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

CF

Carlota Figueroa

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2024

Flexible database setup for teams

Pros

There's a lot of flexibility to build a database that genuinely matches what the team or the whole company needs.

Cons

The search bar can be a bit hit or miss in terms of accuracy and the AI features don't feel as well developed as they could be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KR

Karel Rubrice

Arts and Crafts, 1-10 employees

More than a year

5.0
November 2024

Strong templates and synced organization

Pros

There are a lot of ways to organize your data and you can present it in different formats depending on what you need. Since it's online, your information stays synchronized across all your devices which is really convenient. On top of that, there are plenty of free templates available to help you set up your workspace without starting from scratch.

Cons

Getting started wasn't all that simple at first. I think it takes a bit of training or getting used to before you can fully use everything the app offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

chloe Handelman

Management Consulting, 1-10 employees

More than a year

5.0
November 2024

Highly recommended

Pros

I really enjoy how open-ended it is for building whatever I need. I've put together everything from project management setups to a knowledge repository and even a lightweight CRM, all within Notion. The modular approach and the way it can sync across different sources is genuinely impressive. I'm a big fan of Notion overall and I'd happily recommend it, there's a lot you can do with the free version too.

Cons

It's not the absolute best tool for project management but that's also not its original purpose. I also haven't used it with big teams for project management so I can't confirm how well it holds up at larger scale.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

DI

Daria Iakymenko

Information Technology and Services, 500+ employees

More than a year

5.0
November 2024

Highly customizable workspace

Pros

I'm really happy with how customizable it is. It lets me organize everything exactly how I want, whether that's quick notes or full projects, all in one place.

Cons

That said, the sheer number of features can be a little overwhelming at times and it can take a while to figure out the best setup for how you work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM

Melanie Moreno

Online Media, 1-10 employees

More than a year

4.0
November 2024

big help for brainstorming

Pros

Project management works really well for me, it's been a big help for brainstorming, setting up lists organizing tasks and keeping my ideas in order. The built-in templates are genuinely a time-saver and everything is simple to access from both my computer and phone. Having offline access is a nice bonus too especially when I'm not always online.

Cons

Design customization is pretty limited and it doesn't seem suited for managing more complex projects. The interface can feel a bit complex at times and there are occasional lags when loading certain sections. Search isn't quite as sharp as I'd like and the overall setup can be a little tough to learn if you're new to organizational software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

EC

Emily Curtin

Consumer Services, 11-50 employees

Less than a year

5.0
November 2024

free tier available

Pros

It is incredibly customizable and I really like that there's a free tier available so I can try things out without committing right away.

Cons

Getting started takes a little getting used to since there's a learning curve upfront that takes some effort to work through.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

KP

Keith Poole

Media Production, 1-10 employees

More than a year

1.0
November 2024

AI forced

Pros

The app started with a solid, well-designed interface and it runs on multiple platforms. It also felt pretty dynamic and responsive and you get both free and paid plans.

Cons

Over time, AI ended up being pushed into basically every part of the product. After that, the option to disable it disappeared even for paid users. On top of that, the free plan changed in a way that feels like a bait-and-switch.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

3

Functionality

3

PK

Piyush Kapoor

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
November 2024

Easy to track tasks

Pros

It's been really simple to track, assign and manage projects and tasks. The workflow makes it simple to stay on top of what's happening and it keeps things organized without much hassle.

Cons

Occasionally I run into trouble figuring out how to move around inside the system which slows me down a bit when I'm trying to find specific sections.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MS

Michael Sawyer

Religious Institutions, 500+ employees

Less than a year

5.0
November 2024

Best notes app I've seen

Pros

It is hands down the best notes app I've used. I especially enjoy how you can organize everything inside projects and tasks and how flexible it is with different note types for example, keeping personal notes separate from task tracking. I also like that you can publish notes to the web without needing a specific domain and that sharing with teammates is simple, with others able to edit and update content easily.

Cons

There's a bit of a learning curve at the start but once the workflow clicks, the whole system feels excellent. I use it both for my personal notes and for managing projects with my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

BT

Bradley Taylor

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0
November 2024

Solid community support

Pros

The platform feels simple to use and the community support is solid when you need help or want templates to get started. That combination made it much easier to move from setup to actual work without getting stuck.

Cons

Databases seem to run one way rather than being fully bi-directional. There are workarounds but they aren't exactly "for the faint of heart," so it can turn into extra hassle if you need proper two-way syncing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

MD

Miguel Duarte

Information Technology and Services, 11-50 employees

More than a year

5.0
November 2024

Great for knowledge base creation

Pros

It makes it really easy to build a solid knowledge base from scratch.

Cons

Notion Calendar doesn't seem to fit my needs, I can't get it working the way I'd expect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DMM

Daniel Munera Martinelli

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2024

personalized dashboards

Pros

Notion lets you build personalized dashboards, design your own layouts and organize your workflow exactly the way you want. There are also plenty of ready-made templates for things like calendars, collections, to-do lists and more. Sharing workspaces with colleagues feels pretty smooth and collaborating together doesn't get in the way. Plus, your notes sync across different devices regardless of the platform or OS, as long as you're logged into the app.

Cons

Editing notes offline isn't supported. I'd also love to see password-protected documents added as a missing feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MS

Maria Salminen-Bavaro

Sports, 1-10 employees

Less than a year

4.0
November 2024

Helpful for shaping content strategy

Pros

I picked up Notion mainly to get my work tasks under control and it didn't take long to see how useful it is for shaping my content strategy and running a social media calendar. The standout for me is the ability to save inspirational links and material from across the web without hogging storage on my computer or phone. I've also built tables and a calendar to monitor where each project stands and track progress in one place.

Cons

I also started using Notion Calendar alongside it and it can sync with Google Calendar. Since it's tied to the project-management table I created in Notion, the whole setup has been really helpful. One thing I'd still want is more calendar customization, right now everything is basically gray and it would be great to tweak the color scheme so different events and reminders are easier to spot at a glance.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

CR

Chris Ryba-Tures

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2024

Convenient sandbox setup

Pros

The tool really stands out for its versatility and adaptability and the sandbox setup makes it easy to experiment without feeling locked in. I also appreciate how it supports different workflows while staying flexible as things change.

Cons

Navigation can get a bit confusing especially for anyone who hasn't spent time understanding how the pages and underlying databases are organized at a deeper level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ND

Naveed Dhanji

Medical Devices, 1-10 employees

More than a year

5.0
October 2024

Plenty of free features

Pros

It was the first app I set up on my MacBook Pro to get my whole life organized. I use it to keep track of notes, monitor my coursework progress, draft documents, save bookmarks, publish public pages on the web and share info with other people. Even beyond those older workflows, they've been adding more customization and newer tools so I can really get the most out of the app. On top of that, there are plenty of free features that still make it a really solid option.

Cons

Something that's missing is an offline version which is a bit of a dealbreaker at times. I also wish there were options to disable the AI feature or at least use an API key through a non-Notion AI setup. More integrations would be great too though I haven't spent much time digging into that recently so there could be additional options I haven't noticed yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RR

Rebeca Rosado

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
October 2024

Helps track personal habits

Pros

Using it has been really helpful for me because I can build and track personal habits right inside the app and at the same time keep my business organized and under control using the built-in templates. Having both in one place makes it feel cohesive instead of splitting my workflow across different tools.

Cons

Since it offers so many features some tasks can feel a little complicated. That level of complexity doesn't always work in my favor especially because I often don't have time to sit through tutorial videos to figure things out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8