Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HG

Hugo Gresse

Education Management, 1-10 employees

More than a year

5.0
October 2024

Not overly complicated

Pros

It performs really well even with a large number of users and it keeps a lot of functionality without getting overly complicated. Email also looks like it'll be a strong part of the workflow.

Cons

Automation still can't trigger external actions-for example, updating a status in a table doesn't automatically fire a flow on make.com. Instead, make.com has to check for changes every 10 minutes. It would be much better if the automation could trigger an URL. Also, the table formulas seem limited, you can't apply a formula to specific lines only, it ends up affecting the entire column instead of targeted rows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AC

Alexandros Chatzis

Internet, 1-10 employees

Less than 6 months

5.0
October 2024

Genuine timesaver

Pros

Really solid tool for organizing and planning especially with AI built in. The interface looks clean and the whole setup feels simple and it genuinely saves time when you're trying to structure tasks and ideas.

Cons

No real complaints, everything has been working well and I'm happy with Notion overall.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

GK

Gyunhyeong KIM

Education Management, 1-10 employees

More than a year

4.0
October 2024

Notion as project planning tool

Pros

It isn't just a basic note app. It feels more like a project management roadmap than a place for random thoughts. You can map out a whole project on one canvas, go through each step carefully and plan or carry out tasks. The milestone-style structure makes progress tracking feel much more intentional.

Cons

Performance is strong on a computer but the mobile experience is noticeably more limited. Simple notes work well enough but organizing tasks especially with database-style workflows doesn't feel as capable on a phone.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

NB

Nabil B

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2024

growing set of comprehensive tools

Pros

It comes with a growing set of comprehensive tools that work really well for teams like product documentation and task lists, while also being handy for individual stuff such as holiday planning and other life admin tasks.

Cons

Without someone keeping an eye on how information is stored and how pages are structured, the workspace can spiral out of control pretty fast. Pricing can also feel a bit steep for smaller teams.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

YH

yassine hniche

Computer & Network Security, 11-50 employees

More than a year

5.0
October 2024

Superb tool for organizing my projects

Pros

Notion has been an amazing tool for organizing my projects, whether it's collaborating with a team or keeping track of personal tasks. The interface feels user-friendly and the flexibility of pages and databases is a huge plus-it makes it much easier to shape everything around my needs. I use it for note-taking, task tracking and even more complex project management and it consistently delivers a solid, all-in-one solution that actually works.

Cons

it can feel a bit challenging at the beginning, mainly because there are so many features to explore. Once you get past that initial learning curve, it quickly becomes really enjoyable to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

LM

Lorenzo Maranci

Computer Software, 1-10 employees

Free Trial

2.0
October 2024

frequent logouts

Pros

I can quickly create sheets and keep my data neatly organized which is handy for day-to-day work.

Cons

Offline access isn't available and the app keeps kicking me out of my account. On top of that, the functionality feels pretty limited compared to what you'd expect.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

3

Functionality

3

SL

sebastien lefevre

Computer Software, 11-50 employees

More than a year

5.0
October 2024

Remote team support made possible

Pros

Being able to provide support to a team that's accessible from anywhere really helped us. It's convenient because everyone can reach the support flow regardless of location.

Cons

The number of administrators included compared to the first tier of the subscription feels a bit limited.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

JM

Jon McCarthy

Information Technology and Services, 500+ employees

Less than a year

5.0
October 2024

Impressive level of customization

Pros

The level of customization is seriously impressive and it feels like an all-in-one workspace that fits how different teams work. Collaboration is smooth, everything is in the same place so sharing and coordinating with teammates is much easier.

Cons

Jumping in as a new user takes some getting used to since there's a fairly steep learning curve. Offline access is also pretty limited so it's not the best option if you regularly work without a connection.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

VB

Vivien Beck

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2024

Lots of structuring options

Pros

There are so many ways to structure your life and even run your business in a more efficient organized way. The flexibility is a big win because you can set things up to match how you actually work.

Cons

It took me a while to learn where everything is and even now I occasionally get a little confused about certain features when I'm using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Consumer Goods, 1-10 employees

Less than 6 months

5.0
October 2024

Easy to keep everything sorted

Pros

I've been using this as a flexible workspace and the organization tools feel pretty user-friendly. It's easy to keep everything sorted and find what you need without jumping through a lot of hoops.

Cons

Offline access is pretty limited and I sometimes notice slow loading when I'm trying to get into the workspace or specific sections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MK

Maria King

Retail, 500+ employees

Less than a year

5.0
October 2024

Notion boosts team workflow

Pros

My day-to-day workflow has gotten a lot better since switching to Notion. The collaboration features let my team work together more smoothly and it's easy to support each other as projects move along. Having everything in one shared platform also keeps our work aligned and it helps us structure projects more clearly by visualizing progress. On top of that, the AI support helps refine ideas and highlights details that bring better focus to what we're building.

Cons

Nothing has gone wrong for me so far, it hasn't let me down and I'm genuinely happy with using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KV

Kirsty Ventura

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

Syncs effortlessly

Pros

Really enjoying how flexible it feels. Compared to other tools I've tried, it syncs with my other apps and my online projects almost effortlessly which means I'm not constantly copying and pasting information between platforms.

Cons

Honestly, I can't find much to complain about, its been spot on for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LZ

Leila Zanoni

Computer Software, 1-10 employees

More than a year

4.0
October 2024

Feels really versatile

Pros

It can be used for a bunch of different purposes so it feels really versatile and pretty complete overall.

Cons

Getting it set up isn't simple and it can take a while before you're fully up and running.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MI

M Idris

Computer Software, 500+ employees

Less than a year

4.0
October 2024

Easy note-taking, comfortable use

Pros

Making notes is really simple and the app feels comfortable to use day to day. The whole workflow stays simple so writing things down doesn't take extra effort.

Cons

it feels quite bulky and the app could be a bit more lightweight so it runs more efficiently and doesn't take up as much space.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MP

Matteo Peluzzi

E-Learning, 11-50 employees

More than a year

5.0
October 2024

Excellent for building custom pages, databases

Pros

I really appreciated its flexibility for building custom pages, databases and templates. Being able to tailor everything made it fit neatly into my content planning and day-to-day project management.

Cons

The one thing that bothered me was the learning curve, getting the more involved workflows and databases set up took some time. It also doesn't include a few of the advanced project management features you'd normally expect from dedicated tools.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

IP

Io Papas

E-Learning, 1-10 employees

More than a year

5.0
October 2024

really moldable

Pros

It works across multiple platforms, all in one place and it's really moldable to match whatever I need. I honestly can't picture running my business without it-everything I set up fits my workflow.

Cons

using all the features to their full potential can be hard. It would be nice if there were clearer prompts like a quick way to spot in-app tips or pop-ups that guide you toward training so you can maximize Notion without feeling like you're guessing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kevin Steinbart

Consumer Goods, 1-10 employees

Less than a year

5.0
October 2024

Easy to operate

Pros

It's super simple to use and there are tons of templates available online to get started quickly.

Cons

I didn't like that importing all my previous Obsidian pages into Notion only works with a single click.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AH

Alex Ha

Hospital & Health Care, 11-50 employees

More than a year

5.0
October 2024

AI note taking feature

Pros

Really enjoying the AI feature that helps me take notes, plus the built-in options for organizing everything afterward.

Cons

On the Plus plan, the AI note-taking feature feels a bit limited compared to what I was expecting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

LG

Leah George

Automotive, 1-10 employees

Free Trial

4.0
October 2024

Helpful scheduling and follow-through

Pros

I really enjoyed how the app doesn't just let you schedule and organize your day, it also tries to keep you actually sticking to the plan you set.

Cons

When I first started, the tabs felt a bit cluttered. After I spent a little time figuring everything out, it clicked and that issue stopped bothering me so it ended up being more of a temporary snag than a real drawback.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

CP

Charlie Pentol-Levy

Financial Services, 1-10 employees

Less than 6 months

5.0
October 2024

Everything is self-explanatory

Pros

The free plan is genuinely very good and we managed to build almost everything we needed without upgrading. The interface is extremely simple and it's easy to get started, everything feels self-explanatory. Visually, it looks great too and it's probably the easiest way we've found to put together a public-facing dashboard or data room.

Cons

The sidebar can get a bit fidgety and occasionally it's harder to navigate than it should be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10