Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

YS

Yugma Shukla

Biotechnology, 101-500 employees

More than a year

4.0
May 2026

Effective for maintaining records

Pros

It feels really flexible and lets me customize things the way I need. I use it to keep manufacturing process notes, reagent details and documentation all in one organized place and it's been solid for maintaining records like change orders. It also works well for QA-related materials such as lyo beads reports. The interface stays clean and is noticeably more user-friendly than several other tools I've tried.

Cons

When it comes to more structured workflows, like a full ticketing system, it doesn't hold up as well. It also lacks the kind of advanced tracking and automation features you'd expect for that type of setup.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Insurance, 500+ employees

More than a year

5.0
May 2026

Clean interface

Pros

Notion feels like a genuinely flexible all-in-one workspace, combining note-taking, project management, databases and collaboration in one place. The templates are highly customizable, the interface is user-friendly once you get the hang of it and sharing work with a team is simple. Being able to keep knowledge, tasks and documentation all centralized makes it easier to stay organized and can noticeably boost productivity for both personal projects and professional teams.

Cons

Even though it's versatile, it can be tricky for new users because the customization options are so extensive. It can also get slower when you load up large databases or build complex pages. Offline support isn't as strong as some competing tools and a few advanced features tend to take workarounds which can be frustrating if you're hoping for simpler, ready-to-use capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

AG

Ashleie Gordy

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
May 2026

Easy once you get the hang of it

Pros

It initially felt a little intimidating but once I kept clicking around and testing things, it started to feel a lot more comfortable. Task management runs really well and honestly the value you get from the free version is impressive.

Cons

It seemed a bit bare at first but after comparing it with what I could do on other platforms, it clicked that I can build out exactly what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer & Network Security, 500+ employees

Less than 6 months

5.0
May 2026

Simple task management

Pros

The task manager is simple to use and it has a notepad-like look while still working as a shared source of team knowledge. Collaboration is also pretty smooth, everyone can add and contribute new knowledge without too much friction.

Cons

There are a lot of features packed in and that can occasionally feel like too much for some users. Also, moving content from Notion to other places doesn't always go perfectly since it may not look the same outside of Notion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ZM

Zal Meher-Homji

Education Management, 1-10 employees

More than a year

5.0
April 2026

Complete solution

Pros

It basically covers everything we need in one place, an intranet, planning tools, documentation and a solid note-taking setup, plus plenty more. We also use it to build public-facing pages so external teams and partners can access specific content whenever it's relevant.

Cons

Like a lot of modern business tools, it leans pretty hard into promoting AI features. With so many products already pushing their own AI, the constant messaging starts to feel overwhelming and honestly a bit frustrating at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AS

Amanda Scisney

Writing and Editing, 1-10 employees

More than a year

5.0
April 2026

Templates make it easier to get started

Pros

Really happy to see that it includes multiple built-in templates which helped me as a new business owner jump in without feeling overwhelmed. Having those starting points took a lot of guesswork out of setting everything up.

Cons

One thing that's been frustrating is editing my homepage layout, if I try to remove sections I don't want, the app ends up sending the whole page to the trash instead of just deleting the specific section.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SG

Sarah GUILLAUBY

Insurance, 101-500 employees

More than a year

5.0
April 2026

Keeps my marketing projects organized

Pros

It helps me a lot to keep my marketing projects organized, along with my notes and content. It's a really flexible tool that I use for both planning and follow-up.

Cons

It does take some time to set up your workspace properly otherwise it's easy to get lost quickly. When everything's structured though, it still stays one of the best options out there for planning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MM

Matthew Marsella

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2026

Handles notes, projects, calendars

Pros

This tool looks really clean and that alone makes organizing information feel a lot less overwhelming. I'm able to handle notes, projects, calendars and day-to-day workflows all in one place so there's no need to bounce between multiple apps. The built-in templates are a nice bonus too especially if you're just starting out and want to get moving without setting everything up from scratch.

Cons

If you're brand new, it can feel a little overwhelming at first since there are a lot of options for how to set things up.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MCG

Marie Christine Garela

Telecommunications, 500+ employees

More than a year

5.0
April 2026

Created by experienced creators

Pros

I enjoy using this tool to take notes, build clear to-do lists and especially like that it includes a workspace created by experienced creators. It makes organizing my ideas and daily tasks feel a lot more structured.

Cons

What I'm not fully happy with is having to pay for a template when some features still require an additional subscription. Also, the Notion AI credits don't last long enough, there aren't enough for even a week-long trial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SD

Shelby Douglas

Banking, 500+ employees

More than a year

5.0
April 2026

Simple to monitor tasks

Pros

It really nails customization for me. I can set up my notes, projects and workflows the way I want instead of forcing everything into a rigid structure. It also brings everything into a single workspace which makes it simpler to stay organized and keep track of tasks without jumping between different apps.

Cons

No real complaints overall. The only thing that can catch people off guard is that the amount of customization options makes it feel a bit overwhelming when you first start.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MB

MARWA BENDIDAELABED

Design, 1-10 employees

More than a year

5.0
April 2026

Excellent for planning

Pros

It's incredibly flexible which makes it simple to keep everything in one place-notes, tasks and even databases. The customization options are a big win since I can shape the setup to match whatever I need at the moment. The interface stays clean and readable and it's been a solid fit for both personal planning and studying.

Cons

Getting started can feel a bit overwhelming especially when setting up databases or building more advanced pages. It also relies heavily on an internet connection and when certain pages get big or packed with complex content, performance can start to lag.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

NT

Nataliia Tsiruk

Information Technology and Services, 11-50 employees

Less than a year

4.0
April 2026

Helps organize complex ideas

Pros

The tool feels perfectly organized and that really helps keep complex ideas in a clear order when presenting them to others.

Cons

Because the functionality is pretty extensive, it can take a bit of effort to get used to it and to discover all the features you actually need which costs some time at the beginning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Writing and Editing, 1-10 employees

Less than a year

5.0
April 2026

Best program I've come across

Pros

It is easily the best program I've used. It lets you do a huge amount-everything from building workflows to using templates and much more.

Cons

Getting started took a bit of time. It was confusing at first and I made plenty of mistakes but once I figured it out, it clicked. New users should expect a learning curve at the beginning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Events Services, 1-10 employees

Less than 6 months

4.0
April 2026

Integrates with other apps

Pros

The range of options feels basically unlimited and the way it connects with tons of other applications really makes it a solid database hub. It's been great for stitching together different tools while still keeping everything centralized.

Cons

It is complex at the beginning, once you're used to it you can build nearly anything but getting started can feel pretty intimidating. Also, the pricing for the AI tools I wanted to use could be lower, the features were really helpful for getting my initial databases set up but it adds up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

Y

Yana

Marketing, 51-100 employees

More than a year

5.0
April 2026

The Ultimate All-in-One Workspace That Occasionally Tests Your Patience

Pros

The level of customization is unmatched; the block-based system allows you to build anything from simple notes to complex relational databases tailored to your specific workflow. It serves as a beautiful, zen single source of truth for teams, making collaboration seamless with its clean UI and intuitive page-sharing features. It’s essentially a digital LEGO set for productivity.

Cons

The performance can be frustratingly sluggish, especially on the mobile app or when dealing with data-heavy pages. There is also a significant learning curve that can lead to "productivity paralysis" - spending more time designing the workspace than actually working. Lastly, the lack of a robust offline mode is a major drawback for anyone needing reliable access to their data without a stable internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MZ

Malika Zhumatayeva

Computer Hardware, 101-500 employees

Free Trial

5.0
April 2026

Broad set of tools

Pros

It has an impressive range of tools for organizing basically any kind of project. I've been able to use it for everything, from planning tasks to structuring full workflows, without feeling boxed in.

Cons

It can feel a little overwhelming at first since there aren't really any limits to what you can build. The setup is so open-ended that it might take some time to get your head around it and decide how you want to use it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JH

Jamie Hernandez

Information Technology and Services, 51-100 employees

More than a year

5.0
April 2026

Adapts to a wide range of workflows

Pros

It's surprisingly flexible and adjusts well to a wide range of workflows, everything from quick note-taking to more structured setups. Having everything centralized is a huge help because it cuts down on information being spread across random places. On top of that, the collaboration features make it much easier to keep teammates on the same page without extra back-and-forth.

Cons

Getting it set up the way you want can take a little time especially when you're aiming for a more structured workspace. If the organization isn't kept clear, the content can start to feel a bit messy as time goes on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MT

Maël Theaudin

Design, 1-10 employees

More than a year

5.0
April 2026

Versatile and well-structured

Pros

I really appreciate it because it's an extremely versatile tool, practical and well-structured, for entrepreneurs, freelancers and students. The marketplace is packed with tons of templates so you can start quickly with something ready-made and customize it to match how you work.

Cons

At first it can be pretty challenging. Since users have to figure out how to set up their own workspace, you need a solid grasp of the different options, properties, how databases relate to each other and even formulas for certain dynamic calculations. Also, on the marketplace there's no way to preview paid templates beforehand-if you buy one and it doesn't fit, you're basically stuck with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Sam Ferrise

Information Technology and Services, 500+ employees

More than a year

5.0
April 2026

Keeps our info centralized

Pros

This software gives you databases, templates and workflows which makes it simple to organize everything from one place. One feature I genuinely appreciate is how permissions stay tied to where you set them, instead of getting shuffled around. It's also a big relief that the role-based control (RBAC) doesn't automatically reset after signing in. Keeping our info centralized has been a real win too-before this, we'd bounce between about 50 browser tabs constantly just to find what we needed.

Cons

The custom action options for the AI need to be way more advanced. Right now, the actions are pretty limited so when you're trying to do more complex automation, it gets frustrating fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

Maik Kleinert

Media Production, 1-10 employees

More than a year

5.0
April 2026

Cuts down a lot of friction

Pros

It really acts like an organization helper when you're juggling multiple tasks and it cuts down a lot of the everyday friction.

Cons

That said, it isn't very beginner-friendly because you generally have to set things up your own way and that can leave you feeling like it doesn't quite match your needs right out of the box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10