Anonymous
Logistics and Supply Chain, 1-10 employees
More than a year
“Fits every workflow”
Pros
There's no real limit to the pages, blocks or templates you can build so it fits just about any workflow I throw at it. It also works as an all-in-one setup for notes, tasks, databases and even AI-assisted writing which keeps everything in one place.
Cons
Offline access is pretty limited and the mobile app doesn't feel as user-friendly as the desktop. A few of the more advanced features, including the full AI capabilities, seem to be tied to paid upgrades.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Gareth Smith
Education Management, 500+ employees
More than a year
“Fast performance”
Pros
The workflow feels pretty simple, the app is quick and the integration options are top-notch especially when connecting with tools like Notion or other products.
Cons
It got a little glitchy when running in the desktop standalone app though it might've been a Windows-specific problem.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Denise David
Internet, 1-10 employees
Less than 6 months
“Useful features”
Pros
It genuinely comes with a lot of useful features so picking just a few highlights is tough. I run it on my desktop as a daily task tracker and lately I've also been using it as a calendar. The whole platform feels pretty user-friendly and the free plan has been more than enough for my needs.
Cons
I don't really have anything negative to say about Notion. It's been an awesome note-taking and task-management tool for me and it keeps delivering. If there's anything I'd suggest, it would be improving the mobile app experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mikaela Slywchuk
Consumer Goods, 11-50 employees
Less than 6 months
“Dependable tool”
Pros
It has been a standout for me, it delivers a lot of really useful features and services. The interface is super user-friendly and I end up using it frequently. Overall, it's just been a pleasant, dependable tool to work in.
Cons
There isn't really anything negative to mention. It has felt excellent throughout and I haven't run into any problems or issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rakhi V
Information Technology and Services, 51-100 employees
More than a year
“Increased my productivity”
Pros
Having everything in one place is a big win for me, notes, ideas and work documents all stay organized inside separate workspaces. I can set things up with pages, folders and databases and the structure is flexible enough for everything from quick meeting notes to more detailed documentation, checklists and tracking views. Cleanup and searching also feel simple so I'm not constantly wasting time digging. The best part is linking pages together and organizing information in a way that matches how my brain works which has genuinely boosted my productivity. This has been my go-to tool for about 4 years because it helps me stay organized without feeling restrictive.
Cons
The main thing I notice is that it can get slower and feel cluttered as pages become heavier-especially when there are lots of embeds, big tables or very long documents-so everyday navigation isn't as smooth. Sharing and permissions are another area that can be confusing, particularly when a workspace includes a lot of people, it takes some extra attention to make sure everyone has the correct access. Lastly, the system only stays useful if you keep up with it-without consistent templates and naming rules, information can end up spread across random pages and databases and then it's harder to find later on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlie Lowery
Media Production, 1-10 employees
Less than a year
“great value for money”
Pros
It has been a fantastic deal for the price, it covers everything our business needs and fits right into our workflow. The app stays simple to use, supports real-time collaboration with the team, syncs data instantly and keeps rolling out useful updates.
Cons
Occasionally the interface feels a bit cluttered or confusing though after adding Notion AI it became noticeably easier to navigate and understand.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Computer Software, 51-100 employees
Less than a year
“Simple to navigate”
Pros
You can handle notes, project management and database organization all in one workspace. The interface feels user-friendly so it's simple to navigate and keep your projects organized. There are also flexible layouts and templates which let you customize your setup around how you actually work.
Cons
The mobile app doesn't feel as user-friendly as the desktop experience. If your databases get large or your setup is more complex, performance can slow down. New users may need to invest some time in tutorials to learn the system well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nina Hassing
Financial Services, 51-100 employees
More than a year
“Keeps rolling out new features”
Pros
It keeps rolling out new features and helpful prompts that make it easier for our team to keep improving how we collaborate.
Cons
Formatting and design functions still have some limits so we occasionally need to use other tools to get the look or layout we want.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Ramón Magro
Computer Software, 11-50 employees
More than a year
“Lets teammates collaborate”
Pros
Project collaboration feels simple. Teammates can work on the same pages at the same time, share updates instantly and keep everything organized in one shared space. The data syncing across devices has been consistently reliable too so it's simple to access and update information whenever you need, from anywhere.
Cons
Finding or tracking specific edits within documents can get a bit tricky and the way changes are located isn't very user-friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Kelly Moreland
Consumer Services, 1-10 employees
Free Trial
“Gentle learning curve”
Pros
They've built the app in a way that really helps you create all sorts of documents, notes, emails and more and then automatically organize everything according to the structure they provide. Using it feels effortless and the learning curve wasn't long for me at all. Once I got comfortable with how it worked, I was whipping up my own notebooks for business organization like crazy.
Cons
There was definitely a period of trial and error before I felt fully confident using it and comfortable that I was actually accomplishing what I planned to do.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Fabrice Le Parc
Computer Software, 1-10 employees
More than a year
“Smooth collaboration”
Pros
This tool feels incredibly flexible, you can shape just about any workflow you can think of, whether that's a product roadmap, a CRM or a content calendar. Collaboration for teams runs in real time and stays consistently smooth and reliable. On top of that, the template library cuts down a lot of the initial setup work. The free plan is also genuinely usable, not just a teaser. Bonus points for Notion AI which is handy for rewriting or summarizing docs.
Cons
That said, the learning curve is real especially if you're trying to build more complex setups. Once your databases grow to a larger scale, performance can slow down noticeably. Offline mode is also pretty limited. And since it's a generalist tool, if you need deep, specialized capabilities in project management or CRM, dedicated platforms still tend to outperform it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Hospital & Health Care, 11-50 employees
More than a year
“easy to operate”
Pros
Amazing how simple it is to use, plus how flexible the customization options feel. I also really like the "dashboard" feature, it's great for keeping all my links organized in a single place.
Cons
I don't care for how heavily it's leaning into AI features. I'm mainly using it to jot down meeting notes and keep my tasks in order and I don't really need an AI assistant for that.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Mauricio Wissinger
Restaurants, 11-50 employees
More than a year
“Notion for notes and project planning”
Pros
I've started using it and it's been really useful for keeping my notes organized. It also handles project planning well and I like that I can centralize my documentation in one place. The workspace is flexible enough to fit different workflows so it doesn't feel locked into one way of working.
Cons
There's a bit of a learning curve at the beginning. Getting the structure set up properly takes some trial and error before it runs efficiently day to day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Syed Ali Hyder Shah
Consultants, 1-10 employees
Less than 6 months
“Notion review”
Pros
The most impressive aspect of Notion is its unmatched flexibility as an all-in-one workspace. As someone balancing academic research with a freelance business, I found the "building block" system incredibly helpful for centralizing everything in one place. I particularly appreciated the database functionality, which allowed me to seamlessly switch between a Kanban board for tracking client projects and a gallery view for organizing my research papers. It feels like a blank canvas that actually adapts to your specific workflow rather than forcing you to work a certain way.
Cons
The biggest drawback I encountered was a consistent and frustrating failure in cross-platform syncing. While my workspace functioned smoothly on my desktop, the mobile app would frequently fail to update, leaving me unable to see my latest work when I was away from my desk. Even though I was logged into the same account, the mobile app often felt disconnected and stagnant. This lack of reliability on the go, combined with its heavy reliance on a stable internet connection to refresh data, made it very difficult to trust the app for time-sensitive freelance management.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
5
Stacie Donovan
Consumer Goods, 51-100 employees
More than a year
“Central hub for project discussions”
Pros
I really like how it pulls all our project discussions and meeting notes together. Our business analytics and the prioritized to-do lists we actually use ends up in one single place so it's simple to stay on top of work.
Cons
Customer support is basically nonexistent for quick help which means any technical hiccup turns into a bit of an adjustment on our end.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Lisa Becker-Schmall
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Fantastic dashboard”
Pros
It makes it really simple for us to manage clients and track their overall progress in the program I run. The dashboard is also simple to use so day-to-day updates don't feel like a chore.
Cons
Getting everything set up took a bit of time and effort at first though I appreciate that the platform lets you upload a document and then modify it afterward.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Cloé Capdeville
Cosmetics, 51-100 employees
More than a year
“Met my expectations”
Pros
It matched what I was hoping for. I used to rely more on Microsoft Word and standalone to-do apps so my tasks were scattered and there wasn't really a unified system to track everything. Notion fixed that by giving me an all-in-one platform where I can store my notes, wish lists, tasks and basically keep track of my whole life in one place.
Cons
It took me a little time to wrap my head around a few features especially the way database relationships work since it's not just like following a simple template. Some use cases that certain models suggest still aren't accessible to me which made the learning curve slightly longer than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Stephanie Pampel
E-Learning, 1-10 employees
More than a year
“Happy with it”
Pros
I really enjoy how versatile it is for all kinds of tasks, everything from simple note-taking to full-on project management and even building websites. For my students, I've been creating multimedia websites that include text along with video and audio files and it's been a lot easier for them to keep practicing between sessions. I also don't feel like I'm boxed in by the limitations you usually run into with a dedicated course-creation platform so I can design the pages the way I want them to look and behave. Another big win is the pricing, there's a lot you can do for free and when I needed bigger file sizes for audio, the upgrade was only around $10 per month. Given how much I use it across different parts of my life and work, it ends up saving me a ton compared to paying for multiple separate subscriptions.
Cons
The one thing that's been a bit frustrating is the AI-related additions. It can be annoying when a note-taking banner automatically pops up whenever I join a Zoom call-or even when I make a call through Google Voice in the browser. It took some time to track down the right setting to disable that behavior. Other than that, I've been genuinely happy with Notion for years, whether I'm using it in a corporate environment, as a freelancer or just for personal organization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Design, 1-10 employees
Less than 6 months
“Works fine for me”
Pros
Really works for me. I've always heard how powerful it is but I was honestly intimidated to try it. The moment I did, it turned into a total game changer for getting my life organized. I use it for my freelance work social media planning and keeping track of personal stuff too. It's not just functional, everything looks really good so it's actually more enjoyable to use. Even the free plan feels incredibly capable on its own.
Cons
Not the simplest tool to get started with. Once you get comfortable with the features though, it opens up a ton of possibilities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Armando Rios
Higher Education, 1-10 employees
More than a year
“Notebook-like layout”
Pros
The flexibility here is honestly what sold me. Replicating a real notebook feels much more natural because I can rearrange sections and reshape how the whole page looks. Compared with other apps that feel pretty rigid in their formatting, this one ends up working more like an actual notebook for learning a language. I'm also able to handle task management in a practical way like organizing sections by language and using a dashboard so I can access what I need per language. Customer support has been helpful too especially when I need to review tutorials. Best part is the overall usability, it's easy to mold the app around my language goals and that's something I can't do as well in other notebook apps.
Cons
That same flexibility can be a double-edged sword. When you can change everything, it's easier to get an interface that's harder to manage unless you take the time to adjust it carefully and avoid overdoing it, otherwise it can create extra work. I'd recommend sticking to lean, user-friendly layouts and steering clear of the heavy template-style setups that people often promote or sell.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10