Notion

Notion Software Reviews

excellence-awards

Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
April 2026

Fits every workflow

Pros

There's no real limit to the pages, blocks or templates you can build so it fits just about any workflow I throw at it. It also works as an all-in-one setup for notes, tasks, databases and even AI-assisted writing which keeps everything in one place.

Cons

Offline access is pretty limited and the mobile app doesn't feel as user-friendly as the desktop. A few of the more advanced features, including the full AI capabilities, seem to be tied to paid upgrades.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

GS

Gareth Smith

Education Management, 500+ employees

More than a year

4.0
April 2026

Fast performance

Pros

The workflow feels pretty simple, the app is quick and the integration options are top-notch especially when connecting with tools like Notion or other products.

Cons

It got a little glitchy when running in the desktop standalone app though it might've been a Windows-specific problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

DD

Denise David

Internet, 1-10 employees

Less than 6 months

5.0
April 2026

Useful features

Pros

It genuinely comes with a lot of useful features so picking just a few highlights is tough. I run it on my desktop as a daily task tracker and lately I've also been using it as a calendar. The whole platform feels pretty user-friendly and the free plan has been more than enough for my needs.

Cons

I don't really have anything negative to say about Notion. It's been an awesome note-taking and task-management tool for me and it keeps delivering. If there's anything I'd suggest, it would be improving the mobile app experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MS

Mikaela Slywchuk

Consumer Goods, 11-50 employees

Less than 6 months

5.0
March 2026

Dependable tool

Pros

It has been a standout for me, it delivers a lot of really useful features and services. The interface is super user-friendly and I end up using it frequently. Overall, it's just been a pleasant, dependable tool to work in.

Cons

There isn't really anything negative to mention. It has felt excellent throughout and I haven't run into any problems or issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RV

Rakhi V

Information Technology and Services, 51-100 employees

More than a year

5.0
March 2026

Increased my productivity

Pros

Having everything in one place is a big win for me, notes, ideas and work documents all stay organized inside separate workspaces. I can set things up with pages, folders and databases and the structure is flexible enough for everything from quick meeting notes to more detailed documentation, checklists and tracking views. Cleanup and searching also feel simple so I'm not constantly wasting time digging. The best part is linking pages together and organizing information in a way that matches how my brain works which has genuinely boosted my productivity. This has been my go-to tool for about 4 years because it helps me stay organized without feeling restrictive.

Cons

The main thing I notice is that it can get slower and feel cluttered as pages become heavier-especially when there are lots of embeds, big tables or very long documents-so everyday navigation isn't as smooth. Sharing and permissions are another area that can be confusing, particularly when a workspace includes a lot of people, it takes some extra attention to make sure everyone has the correct access. Lastly, the system only stays useful if you keep up with it-without consistent templates and naming rules, information can end up spread across random pages and databases and then it's harder to find later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Charlie Lowery

Media Production, 1-10 employees

Less than a year

5.0
March 2026

great value for money

Pros

It has been a fantastic deal for the price, it covers everything our business needs and fits right into our workflow. The app stays simple to use, supports real-time collaboration with the team, syncs data instantly and keeps rolling out useful updates.

Cons

Occasionally the interface feels a bit cluttered or confusing though after adding Notion AI it became noticeably easier to navigate and understand.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

Less than a year

5.0
March 2026

Simple to navigate

Pros

You can handle notes, project management and database organization all in one workspace. The interface feels user-friendly so it's simple to navigate and keep your projects organized. There are also flexible layouts and templates which let you customize your setup around how you actually work.

Cons

The mobile app doesn't feel as user-friendly as the desktop experience. If your databases get large or your setup is more complex, performance can slow down. New users may need to invest some time in tutorials to learn the system well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NH

Nina Hassing

Financial Services, 51-100 employees

More than a year

5.0
March 2026

Keeps rolling out new features

Pros

It keeps rolling out new features and helpful prompts that make it easier for our team to keep improving how we collaborate.

Cons

Formatting and design functions still have some limits so we occasionally need to use other tools to get the look or layout we want.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

RM

Ramón Magro

Computer Software, 11-50 employees

More than a year

4.0
March 2026

Lets teammates collaborate

Pros

Project collaboration feels simple. Teammates can work on the same pages at the same time, share updates instantly and keep everything organized in one shared space. The data syncing across devices has been consistently reliable too so it's simple to access and update information whenever you need, from anywhere.

Cons

Finding or tracking specific edits within documents can get a bit tricky and the way changes are located isn't very user-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

KM

Kelly Moreland

Consumer Services, 1-10 employees

Free Trial

4.0
March 2026

Gentle learning curve

Pros

They've built the app in a way that really helps you create all sorts of documents, notes, emails and more and then automatically organize everything according to the structure they provide. Using it feels effortless and the learning curve wasn't long for me at all. Once I got comfortable with how it worked, I was whipping up my own notebooks for business organization like crazy.

Cons

There was definitely a period of trial and error before I felt fully confident using it and comfortable that I was actually accomplishing what I planned to do.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

FLP

Fabrice Le Parc

Computer Software, 1-10 employees

More than a year

4.0
March 2026

Smooth collaboration

Pros

This tool feels incredibly flexible, you can shape just about any workflow you can think of, whether that's a product roadmap, a CRM or a content calendar. Collaboration for teams runs in real time and stays consistently smooth and reliable. On top of that, the template library cuts down a lot of the initial setup work. The free plan is also genuinely usable, not just a teaser. Bonus points for Notion AI which is handy for rewriting or summarizing docs.

Cons

That said, the learning curve is real especially if you're trying to build more complex setups. Once your databases grow to a larger scale, performance can slow down noticeably. Offline mode is also pretty limited. And since it's a generalist tool, if you need deep, specialized capabilities in project management or CRM, dedicated platforms still tend to outperform it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Hospital & Health Care, 11-50 employees

More than a year

4.0
March 2026

easy to operate

Pros

Amazing how simple it is to use, plus how flexible the customization options feel. I also really like the "dashboard" feature, it's great for keeping all my links organized in a single place.

Cons

I don't care for how heavily it's leaning into AI features. I'm mainly using it to jot down meeting notes and keep my tasks in order and I don't really need an AI assistant for that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

MW

Mauricio Wissinger

Restaurants, 11-50 employees

More than a year

5.0
March 2026

Notion for notes and project planning

Pros

I've started using it and it's been really useful for keeping my notes organized. It also handles project planning well and I like that I can centralize my documentation in one place. The workspace is flexible enough to fit different workflows so it doesn't feel locked into one way of working.

Cons

There's a bit of a learning curve at the beginning. Getting the structure set up properly takes some trial and error before it runs efficiently day to day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SAHS

Syed Ali Hyder Shah

Consultants, 1-10 employees

Less than 6 months

4.0
March 2026

Notion review

Pros

The most impressive aspect of Notion is its unmatched flexibility as an all-in-one workspace. As someone balancing academic research with a freelance business, I found the "building block" system incredibly helpful for centralizing everything in one place. I particularly appreciated the database functionality, which allowed me to seamlessly switch between a Kanban board for tracking client projects and a gallery view for organizing my research papers. It feels like a blank canvas that actually adapts to your specific workflow rather than forcing you to work a certain way.

Cons

The biggest drawback I encountered was a consistent and frustrating failure in cross-platform syncing. While my workspace functioned smoothly on my desktop, the mobile app would frequently fail to update, leaving me unable to see my latest work when I was away from my desk. Even though I was logged into the same account, the mobile app often felt disconnected and stagnant. This lack of reliability on the go, combined with its heavy reliance on a stable internet connection to refresh data, made it very difficult to trust the app for time-sensitive freelance management.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

5

SD

Stacie Donovan

Consumer Goods, 51-100 employees

More than a year

5.0
March 2026

Central hub for project discussions

Pros

I really like how it pulls all our project discussions and meeting notes together. Our business analytics and the prioritized to-do lists we actually use ends up in one single place so it's simple to stay on top of work.

Cons

Customer support is basically nonexistent for quick help which means any technical hiccup turns into a bit of an adjustment on our end.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

LB

Lisa Becker-Schmall

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
March 2026

Fantastic dashboard

Pros

It makes it really simple for us to manage clients and track their overall progress in the program I run. The dashboard is also simple to use so day-to-day updates don't feel like a chore.

Cons

Getting everything set up took a bit of time and effort at first though I appreciate that the platform lets you upload a document and then modify it afterward.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

CC

Cloé Capdeville

Cosmetics, 51-100 employees

More than a year

5.0
March 2026

Met my expectations

Pros

It matched what I was hoping for. I used to rely more on Microsoft Word and standalone to-do apps so my tasks were scattered and there wasn't really a unified system to track everything. Notion fixed that by giving me an all-in-one platform where I can store my notes, wish lists, tasks and basically keep track of my whole life in one place.

Cons

It took me a little time to wrap my head around a few features especially the way database relationships work since it's not just like following a simple template. Some use cases that certain models suggest still aren't accessible to me which made the learning curve slightly longer than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SP

Stephanie Pampel

E-Learning, 1-10 employees

More than a year

5.0
March 2026

Happy with it

Pros

I really enjoy how versatile it is for all kinds of tasks, everything from simple note-taking to full-on project management and even building websites. For my students, I've been creating multimedia websites that include text along with video and audio files and it's been a lot easier for them to keep practicing between sessions. I also don't feel like I'm boxed in by the limitations you usually run into with a dedicated course-creation platform so I can design the pages the way I want them to look and behave. Another big win is the pricing, there's a lot you can do for free and when I needed bigger file sizes for audio, the upgrade was only around $10 per month. Given how much I use it across different parts of my life and work, it ends up saving me a ton compared to paying for multiple separate subscriptions.

Cons

The one thing that's been a bit frustrating is the AI-related additions. It can be annoying when a note-taking banner automatically pops up whenever I join a Zoom call-or even when I make a call through Google Voice in the browser. It took some time to track down the right setting to disable that behavior. Other than that, I've been genuinely happy with Notion for years, whether I'm using it in a corporate environment, as a freelancer or just for personal organization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Design, 1-10 employees

Less than 6 months

5.0
February 2026

Works fine for me

Pros

Really works for me. I've always heard how powerful it is but I was honestly intimidated to try it. The moment I did, it turned into a total game changer for getting my life organized. I use it for my freelance work social media planning and keeping track of personal stuff too. It's not just functional, everything looks really good so it's actually more enjoyable to use. Even the free plan feels incredibly capable on its own.

Cons

Not the simplest tool to get started with. Once you get comfortable with the features though, it opens up a ton of possibilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AR

Armando Rios

Higher Education, 1-10 employees

More than a year

4.0
February 2026

Notebook-like layout

Pros

The flexibility here is honestly what sold me. Replicating a real notebook feels much more natural because I can rearrange sections and reshape how the whole page looks. Compared with other apps that feel pretty rigid in their formatting, this one ends up working more like an actual notebook for learning a language. I'm also able to handle task management in a practical way like organizing sections by language and using a dashboard so I can access what I need per language. Customer support has been helpful too especially when I need to review tutorials. Best part is the overall usability, it's easy to mold the app around my language goals and that's something I can't do as well in other notebook apps.

Cons

That same flexibility can be a double-edged sword. When you can change everything, it's easier to get an interface that's harder to manage unless you take the time to adjust it carefully and avoid overdoing it, otherwise it can create extra work. I'd recommend sticking to lean, user-friendly layouts and steering clear of the heavy template-style setups that people often promote or sell.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

10