Total 32 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

28%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

T

Trevor

Sports, 500+ employees

More than a year

5.0
August 2025

simple interface with great calendar tool

Pros

It is pretty simple to figure out and use. The calendar feature is awesome too and both our team members and managers find clocking in and out really simple.

Cons

There was an update a while back that caused a lot of issues but I have to give them credit as they listened to feedback and rolled it back fast. Really smart move and we appreciate that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G

Graham

Entertainment, 51-100 employees

Less than a year

5.0
February 2025

reassignment process is pretty simple

Pros

Events are displayed clearly, and reassigning people couldn't be simpler. It's one of those features that just works exactly how you'd hope it would.

Cons

It would be super helpful if there was a dedicated admin app. Right now trying to edit events from our phones is pretty tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C

Cindy

Hospitality, 51-100 employees

Less than a year

4.0
February 2025

Useful features but occasionally buggy

Pros

Two features I find incredibly useful are the ability to attach files directly to shifts and the announcement tool. Adding files makes sure everyone has what they need right in the shift and the announcement feature is perfect for sending quick, important updates to the whole team.

Cons

Although the desktop version can occasionally be buggy, Nowsta has overall made scheduling our team remarkably simple and efficient

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

J

Jacob

Food & Beverages, 11-50 employees

Less than a year

4.0
January 2025

easy to navigate and hassle-free

Pros

The thing I really like is that moving between different sections of the software feels natural and hassle free!

Cons

It is hard to pick what I like least. The color-coding is useful but since I am a bit colorblind, reds and greens sometimes look the same to me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

J

Jeremy

Events Services, 11-50 employees

More than a year

4.0
January 2025

Ideal for big teams

Pros

Nowsta makes handling schedules for a big team a simple task. It lets us add notes to shifts for our staff, monitor their hours and attendance and keeps everything neatly organized so we can look things up easily.

Cons

The app feels a bit limited in what it can do as there is no fast way to tweak shifts unless we are on a computer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

C

Caroline

Hospitality, 500+ employees

More than a year

4.0
January 2025

efficient for tracking hours and pay rates

Pros

It has totally changed how we operate in our field. It not only tracks hours for all our hourly team members but also handles multiple pay rates, performance reviews and more. So yes it is easily the top choice for managing time and attendance in large teams.

Cons

I noticed that the new features or improvements we suggest seem to take forever to actually get implemented.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

T

TRACY

Hospitality, 500+ employees

Less than a year

5.0
December 2024

comes with outstanding support

Pros

Everything is user-friendly and flows logically. The technical support is outstanding, training was really helpful and we can access all the info we need with just a click.

Cons

One thing that would help is if the employee schedule view used dropdowns for everything as it would make navigation a lot smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Clayton

Hospitality, 51-100 employees

More than a year

5.0
December 2024

Tracking made easy

Pros

What I appreciate most is the instant visibility into team assignments and how many hours each person has worked. It's incredibly efficient and removes so much back-and-forth.

Cons

The mobile browser version is not as easy to use as it could be. I'd also love to sort the weekly schedule by confirmed hours, not just alphabetically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

E

Erin

Events Services, 51-100 employees

Less than 6 months

3.0
December 2024

easy booking but limited features

Pros

Nowsta makes the whole booking process smooth for our workers. Also shifts are clearly listed with all the important details included.

Cons

Honestly it is pretty average as far as scheduling tools go. My company does not use the Earnings feature since it's pretty basic so we handle payroll through ADP instead.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

P

Pablo

Staffing and Recruiting, 51-100 employees

More than a year

5.0
September 2024

Perfect tool, just needs chat feature

Pros

It is a perfect match for our business. Features like comparing bill rates and pay rates are all included and work really well.

Cons

This app is great but it really needs a group chat for each event so our whole team can talk and plan together. Plus a central hub for all our important documents like training guides, would also be a massive help. These features are a must-have and adding them would make this app absolutely perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J

jennifer

Hospitality, 500+ employees

Less than a year

5.0
September 2024

efficient and enjoyable platform

Pros

The platform is really user friendly and it looks great plus its simple to navigate and making updates is pretty easy too. I even get a kick out of the funny little messages that pop up while refreshing. In short it turns the chaos of staffing and event planning into something totally manageable!

Cons

It is seriously awesome! I have been trying to find something I do not like about it and I honestly cannot. Everything just works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jaime

Food & Beverages, 51-100 employees

More than a year

5.0
August 2024

Great for keeping teams informed

Pros

What stands out to me is how simple it is to use and how easy it makes it to keep employees in the loop whether it's special instructions, directions or important announcements.

Cons

On the admin side, the pages do not refresh automatically when I move between them so I always have to hit refresh manually to see the latest updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

L

Lee

Food & Beverages, 51-100 employees

More than a year

5.0
August 2024

A huge time saver

Pros

It saves our team a tremendous amount of time every single week, especially with how frequently things change. The built-in messaging features are also a huge plus, allowing us to get the word out quickly whenever plans shift

Cons

We run restaurants too and we still have not quite figured out how to use it for scheduling in that part of the business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B

Beverly

Food & Beverages, 11-50 employees

Less than a year

4.0
July 2024

fast scheduling with role filters

Pros

One feature I find incredibly valuable is the ability to filter employees by their position. This makes building the schedule significantly faster and more efficient, as I can immediately see all available staff for a specific role.

Cons

There is no way to schedule shift requests to go out at a specific time in advance.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

O

Olivia

Events Services, 11-50 employees

Less than a year

5.0
July 2024

great event management w this tool

Pros

To be honest I am a fan of Nowsta because it is so simple and easy to use. Plus creating events, checking who's available and monitoring staffing levels for each event is also not an issue.

Cons

Since I am not the main account owner, I do not get any email notifications. All those messages go to the person who signed us up for it. I would love to be able to add my own email so I can see any messages the team sends through the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C

Christopher

Food & Beverages, 51-100 employees

More than a year

4.0
July 2024

Pretty powerful software

Pros

What really stood out was how easy it is to use as both our staff and managers find the interface smooth and user friendly. Scheduling is simple too, tracking shifts is clear and communicating with the team works the best. Integration with payroll is another huge benefit as it cuts down on mistakes and saves us time. Plus the mobile app is super handy for staying connected and getting updates in real time.

Cons

One thing that could be better is how you customize notifications. Sometimes the alerts come through way too often which gets overwhelming when we are busy scheduling. The platform is solid overall but every now and then a technical hiccup slows things down or causes confusion. It'd also help if customer support was available later especially for those of us working nights or weekends.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

R

Rosemary

Hospitality, 51-100 employees

More than a year

5.0
July 2024

Fast, simple and clear

Pros

It is fast and simple to check who is available among our front-of-house team and schedule them accordingly. Also I love being able to add notes to individual shifts as we use it to track what new hires are learning and where they can grow. Overall it is a great all-around tool for keeping communication clear and documenting progress.

Cons

Nothing in particular comes to my mind right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Entertainment, 51-200 employees

5.0
August 2023

Nowsta User Review

Pros

I've found Nowsta to be highly beneficial, and it's straightforward and easy to grasp.

Cons

Occasionally, when using my mobile device to submit a shift request, I have to turn my phone sideways to access the list of employees I want to request.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Z

Zoe

Facilities Services, 11-50 employees

5.0
August 2023

Best service possible

Pros

My experience with Nowsta has been excellent, and I appreciate how user-friendly it is.

Cons

The calendar setup and having to scroll down for dates can be a bit inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sunni

Hospitality, 51-200 employees

5.0
August 2023

Nowsta has transformed our business

Pros

The onboarding process was seamless, andNowsta has significantly improved our efficiency, accuracy, and accountability.

Cons

There are truly No complaints; the customer service has been outstanding, and the system operates without downtime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10