Office Tracker Reviews
Total 71 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars42%
3
Stars3%
2
Stars0%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
FAITH
Automotive, 1-10 employees
More than a year
“Gets the job done!
Pros
Using the program is very easy; it's not overly complicated.
Cons
It'd be helpful if there was a simpler way to merge items from two names after deleting one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laura
Government Administration, 11-50 employees
More than a year
“Great product for simple scheduling
Pros
The process of configuring reservation areas is easily understandable and uncomplicated, requiring minimal effort to complete successfully.
Cons
I'd like it to remember my last report format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Hospitality, 11-50 employees
More than a year
“Excellent Product
Pros
I find it very user-friendly, especially when managing multiple users and areas.
Cons
With multiple users, it's great for non-event staff to check availability outside office hours. No real cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Matt
Sports, 1-10 employees
More than a year
“Great Progam for Scheduling
Pros
Office Tracker has made scheduling at our business effortless. What I love most is the ability to color code rentals and lessons on the schedule, making it less confusing. The recurring feature is also a time-saver.
Cons
Overall, we love Office Tracker and can't think of anything we dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Levette
Medical Practice, 500+ employees
More than a year
“Patient Scheduling
Pros
This program fits our office needs perfectly.
Cons
The response time for email replies appears to be prolonged, contributing to a sense of frustration, while the process of modifying color codes within the dropdown menus presents a notable degree of difficulty, thus posing additional hurdles in the effective customization of the software interface to better align with individual preferences and organizational requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lindsay
Management Consulting, 1-10 employees
More than a year
“Functional
Pros
I can easily identify the event recipient and have all our "employees" listed for easy selection. There's a lot of helpful information that can be listed for each event.
Cons
We heavily rely on event reminders, but they seem to break often and don't send properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kim
Real Estate, 1-10 employees
More than a year
“Great product for Title Companies
Pros
I appreciate the ease of use and color coding features.
Cons
Honestly, it's been fantastic for us for almost a decade.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Joseph
Sports, 11-50 employees
More than a year
“Ease of use
Pros
We've been using this software for over 10 years, and it's still very easy to navigate. Office Tracker Customer Service is always available and very knowledgeable.
Cons
At this point, I can't think of anything. It's extremely user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Facilities Services, 11-50 employees
More than a year
“Liking Office tracker
Pros
The ease of use, design, and ability to use colors for scheduling are great.
Cons
It is imperative for me to dig into and thoroughly investigate the various mobility options afforded by Office Tracker, as this would enable me to assess and leverage the full spectrum of functionalities and features that facilitate seamless accessibility and productivity, whether in the office environment or while on the go.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Michael
Religious Institutions, 1-10 employees
More than a year
“Great basic product
Pros
It's easy to use, the customer support is reliable, and it has all the basic features we need.
Cons
Cost, yearly subscription versus one-time purchase, and lack of significant upgrades are concerns.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Christy
Education Management, 11-50 employees
Less than a year
“Review
Pros
It is simple to navigate around and quickly check dates. Printing out a report of the week's meetings is also smooth.
Cons
I find it frustrating that when scheduling a recurring meeting, I can't simply exclude unavailable dates or move the meeting to another room. Currently, I have to schedule meetings up to the unavailable date and then after, which is quite cumbersome. Having the option to move the meeting or exclude the date would make scheduling much easier.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Vicki
Consumer Services, 11-50 employees
More than a year
“functional for our company
Pros
It's very smooth to figure out, user-friendly, and accommodates many users.
Cons
We're unable to customize the software as much as we'd like, and it's not compatible with other programs like QuickBooks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Crystal
Automotive, 11-50 employees
Less than a year
“Best Scheduling Software
Pros
Booking work into a busy shop is very easy. Scheduling jobs for 10 technicians is manageable and easy to understand.
Cons
I'm pleased with all aspects of the software. While we have not fully utilized its potential yet, we're happy with everything it's doing for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monica
Health, Wellness and Fitness, 11-50 employees
More than a year
“Review of Office tracker
Pros
The ability to use colors to denote different types of appointments is handy.
Cons
There's a flaw in the system where logging in remotely may show someone else's schedule, despite applying their fix. Even after attempting to resolve it, the issue persists, requiring a schedule reset.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Carlos
Non-Profit Organization Management, 51-100 employees
More than a year
“Data/Fiscal Specialist
Pros
The simplicity of navigating through the system, coupled with the clear and easily comprehensible nature of the reporting feature, ensures that users can effortlessly access and interpret data without encountering any complexities or difficulties along the way.
Cons
Understanding how to save different names with the programs can initially be challenging. However, once you overcome that hurdle, the software becomes very smooth to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Real Estate, 1-10 employees
More than a year
“Office Tracker so easy to use!
Pros
It is easy for all users to use, and having mobile access is a plus.
Cons
I've noticed that the mobile app lags when trying to enlarge text for readability on a mobile device.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Georgette
Events Services, 1-10 employees
More than a year
“Office Tracker
Pros
As a company, we run two separate systems incorporated into the Office Tracker program, and it's incredibly easy to use and meets all our requirements.
Cons
I have been encountering issues with the program closing after each alteration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
karen
Construction, 1-10 employees
More than a year
“Great Fast & VERY HELPFUL
Pros
The streamlined process of directing incoming calls to the subsequent client in line is exceptionally convenient, offering a hassle-free and efficient method for managing communications and ensuring a seamless transition between interactions.
Cons
Occasionally, the system indicates there are more users selected than allowed, preventing login.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Education Management, 500+ employees
More than a year
“Office Tracker for Education Department
Pros
Being able to use this product online and track room availability from anywhere is fantastic.
Cons
Making changes can inadvertently affect multiple areas within the program, sometimes without realizing it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Terri
Financial Services, 1-10 employees
More than a year
“Helpful Tool!
Pros
It is excellent to keep all client notes in one place for consistency.
Cons
We are satisfied with this product, with any suggestions focusing on its aesthetics rather than functionality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8