Tim
Social Media, 11-50 employees
More than a year
“Satisfied”
Pros
Using it is very smooth and it's rock-solid stable. The processes and steps involved are simple and hassle-free.
Cons
I've got two minor gripes, Firstly, when I copy and paste an event, it automatically assigns every name to the new event, forcing me to go back and exclude unwanted assignments, which is time-consuming and error-prone. Secondly, in our line of work, it's crucial to have calendars that start the week on Monday, not Sunday, due to contractual obligations with Union musicians.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Colleen
Real Estate, 11-50 employees
More than a year
“Great for scheduling appointments for multiple inspectors”
Pros
Whenever I encounter an issue, the support provided is top-notch.
Cons
I have not encountered any cons so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patience
IT, 1-10 employees
Less than 6 months
“My experience with office tracker”
Pros
I find the features incredibly user-friendly and intuitive. Consequently, the value I receive surpasses the money spent on acquiring Office Tracker. Kudos to the team for their efforts, and I encourage them to continue enhancing the platform.
Cons
Currently, I am satisfied with how it's working for me, but there's always room for improvement.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daphne
Higher Education, 500+ employees
More than a year
“Test Center Scheduling”
Pros
Scheduling our test candidates could not be easier with this software.
Cons
I wish there was a sub-field when creating a schedule specifically for making notes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tamika
Retail, 51-100 employees
More than a year
“An Awesome Scheduler!!”
Pros
Managing schedules without conflicts, accessing conference rooms, and knowing their availability times are all incredibly convenient.
Cons
Office Tracker has become indispensable for our company, so there are no negatives to report. It has saved us both time and money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Emily
Education, 11-50 employees
More than a year
“Simple Calendar”
Pros
It is simple, fairly intuitive, and does the job effectively.
Cons
Some drawbacks include the inability to change user names, lack of internet accessibility, no integration with other services, making it more convenient to use Google Calendar or Outlook Calendar.
Rating Distribution
Ease of use
7
Value for money
2
Customer Support
7
Functionality
7
Susan
Real Estate, 11-50 employees
More than a year
“Great scheduling software”
Pros
For over a decade, we've relied on Office Tracker for scheduling appointments in our office. It's proven to be an efficient tool, and we also appreciate its reporting capabilities, which allow us to track schedules spanning years.
Cons
While some customers prefer email notices, I believe collaborating with Office Tracker could help implement this functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine
Education, 51-100 employees
More than a year
“Office Tracker review”
Pros
The software's ease of use, coupled with the excellent support service, makes it a standout choice.
Cons
The search option is not as user-friendly as the scheduling feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Margi
Education, 11-50 employees
More than a year
“OT review 2019”
Pros
The ability to view and schedule multiple personnel, offices, and facilities simultaneously is a huge plus.
Cons
I've been using this product for years without any issues, and neither have my colleagues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Service Dispatch, 1-10 employees
More than a year
“Office Tracker”
Pros
From the initial installation to navigating through its features, the software offers a user-friendly experience that ensures a smooth transition into incorporating it into your workflow.
Cons
It's not possible to install on phones without an upgrade, which seems incompatible given the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Ryan
Education, 11-50 employees
More than a year
“Office Tracker Keeps Us Organized”
Pros
Switching between employee schedules and making quick changes is seamless. Our staff can conveniently access their schedules online.
Cons
The program tends to run slowly, and our desktop computers frequently lose connection to the server. We've also encountered bugs after the last update.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Willonda
Nonprofits, 1-10 employees
More than a year
“Great Software!”
Pros
It prevents room overbooking while providing clear visibility into available rooms.
Cons
I would like more staff to be able to schedule rooms without the next level being so expensive.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Lisa
Construction, 11-50 employees
More than a year
“Valley Precast”
Pros
In comparison to other software options within its category that we've experimented with, this particular solution consistently surpasses expectations and stands out as the superior choice due to its exceptional performance and comprehensive features.
Cons
Customer support is challenging to access without a phone number. Communicating via email involves too many steps and takes too long to resolve issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Scott
Legal, 1-10 employees
More than a year
“Office Tracker Review”
Pros
The ease of use for individuals and the ability to review schedules remotely are remarkable features.
Cons
Occasionally, complete users experience being barred from accessing the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Randy
Social Media, 51-100 employees
More than a year
“Office Tracker is an important part of our business.”
Pros
With two locations and group tours, Office Tracker significantly enhances the efficiency of our group sales office. Both sites can easily access and modify information as needed.
Cons
After using the program for so long, it has become an integral part of our business, and there are no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Waverly
Nonprofits, 11-50 employees
More than a year
“OT 2019 Review”
Pros
Booking and monitoring room usage could not be easier. With seven departments utilizing various rooms, we can effectively coordinate to avoid double bookings.
Cons
The reports feature is limited. Having the ability to create more detailed reports for each room/user within a specific time frame would be advantageous.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Eileen
Education, 11-50 employees
More than a year
“Wonderful calendar tool”
Pros
Its flexibility in scheduling numerous spaces and events, coupled with easy searching and sorting functionalities, is commendable.
Cons
Some color schemes, particularly very light and dark colors, are difficult to distinguish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Teresa
Construction, 11-50 employees
More than a year
“Great Software!”
Pros
Having used Office Tracker for over five years, I appreciate its user-friendly interface, multi-user support, and the ability to schedule future events. The office staff's consistently positive and helpful demeanor adds to the overall satisfaction with the product.
Cons
One issue is when two users try to schedule the same time for a person, it doesn't show that someone else is typing, leading to potential overbooking. It would be helpful if a notification popped up in such situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Traci
Social Media, 11-50 employees
More than a year
“Great Product”
Pros
Staff find it incredibly easy to use, and it's fantastic for distributing schedules to employees on the go.
Cons
No con. I love everything about the software. It's a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny
Nonprofits, 51-100 employees
More than a year
“Office Tracker”
Pros
The software allows for unlimited schedules, seamless linking of contacts to events, and the ability to assign different access levels to staff, ensuring HIPAA compliance.
Cons
It can be a bit slow when waiting for event information to update from the server.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Social Media, 1-10 employees
More than a year
“Review”
Pros
Booking and editing my appointments is very smooth. I love the flexibility it offers, especially with recurring bookings.
Cons
There's no notification for overlapping bookings, such as booking two names in one room simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Social Media, 1-10 employees
More than a year
“Ease of use and calendar view”
Pros
The calendar view and user-friendly interface are fantastic. Other options I tried either felt like basic calendars or overly complicated project management tools.
Cons
The annual price keeps increasing with minimal changes in functionality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Alan
Nonprofits, 1-10 employees
More than a year
“Great Product for our needs”
Pros
Everything is right at my fingertips with this software. The format, speed, and ease of use make it a winner.
Cons
As an administrator for several years, as well as quasi IT, I have not encountered any negatives thus far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Heidi
Healthcare, 11-50 employees
More than a year
“Scheduling”
Pros
This software is our go-to for scheduling surgeries. It's great for collaborative scheduling and tracking changes.
Cons
The only issue we've faced is printing a schedule for an individual room, but we've found a workaround.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ellen
Education, 11-50 employees
More than a year
“Scheduling People and Science Materials”
Pros
The web-based access is a lifesaver for our instructors. Email notifications and vcal attachments make integration seamless.
Cons
We'd like to have more customizable fields to track materials with specific entries in the database rather than narrative in the agenda field.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Crystal
Healthcare, 11-50 employees
More than a year
“Office Tracker”
Pros
I really like the permissions feature - it keeps editing controlled while allowing easy viewing for everyone.
Cons
As an admin, I see things differently from regular users, and it reflects in what we print. I wish everyone had the admin view.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Legal, 1-10 employees
More than a year
“Efficient.”
Pros
It's very easy to navigate and customize to my needs.
Cons
I find the extra charge for remote schedule access to be unreasonably high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Peggy
IT, 11-50 employees
More than a year
“Happy Customer”
Pros
I love how easy it is to color-code appointments for quick reference.
Cons
Honestly, there's nothing I find displeasing about this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jeff
Service Dispatch, 1-10 employees
More than a year
“Scheduling is a breeze”
Pros
Office Tracker has been a game-changer for our mobile workforce. Customization options, color-coding, and real-time updates make scheduling simple..
Cons
The only downside is needing a server or dedicated machine to act as the server. Usually not an issue, but if I'm away and it goes down, we're stuck until someone fixes it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Nonprofits, 11-50 employees
More than a year
“Office Tracker Review”
Pros
It's fairly intuitive and meets our organization's basic needs well.
Cons
I would greatly value an increased level of control over the various functions that this software offers, as having the ability to tailor and fine-tune its features to better suit my specific needs and preferences would significantly enhance my overall user experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Matt
Social Media, 11-50 employees
More than a year
“Long-time user - Still love it!”
Pros
This software may seem uncomplicated at first glance, but its effectiveness lies in its seamless integration with our current CRM system, effortlessly streamlining our workflow and enhancing productivity.
Cons
Encountered a few glitches, and upgrading has been challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allan
Social Media, 51-100 employees
More than a year
“Office Tracker is Awesome”
Pros
This tool prevents double bookings, making scheduling very simple and smooth.
Cons
It simply works. What's not to love?
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
IT, 101-500 employees
More than a year
“Eay to use and great visualisation”
Pros
The ability to categorize jobs with color-coded labels is incredibly effective for managing our engineers and their tasks.
Cons
The start-up time for processing names and events feels too long. Also, managing licenses over a 24-hour period could be improved for better organization.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Julie
Healthcare, 11-50 employees
More than a year
“Office Tracker Customer Feedback”
Pros
I've been using this software for years, and its ease of use remains a major plus.
Cons
A wide array of compromise options exists, presenting a rich assortment of potential solutions to choose from, catering to diverse needs and facilitating the navigation of various situations with flexibility and adaptability.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Susan
Education, 1-10 employees
More than a year
“Scheduling Software”
Pros
It's fairly simple and the color-coding feature is a nice touch.
Cons
Regrettably, there is a lack of synchronization capability with Google Calendar, which poses an inconvenience as the seamless integration of these two platforms could greatly streamline my workflow and enhance efficiency in managing my schedule and tasks across different platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose
Healthcare, 500+ employees
More than a year
“Office Tracker”
Pros
Accessing all hospital rooms with ease, scheduling becomes a simple task, alleviating any potential complications or hurdles in the process.
Cons
The app crashes at times without explanation. It could definitely use some improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Ashlyn
Social Media, 11-50 employees
More than a year
“Rentals/Install Company”
Pros
We have not found a better scheduling solution for people and vehicles. Desktop usage is smooth and efficient.
Cons
Inconsistent performance on mobile apps.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Jonah
Healthcare, 11-50 employees
More than a year
“Easy to use, great customer support”
Pros
The software allows scheduling for a large number of offices with clear instructions and flexible pricing options.
Cons
The full web version is a bit pricey, though there are more affordable options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Elizabeth
Nonprofits, 51-100 employees
More than a year
“Office Tracker”
Pros
Scheduling meetings and accessing past information is very easy with this software.
Cons
There has not been much we haven't enjoyed about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Todd
Education, 51-100 employees
More than a year
“Office Tracker and our business”
Pros
The ability to link consumers with staff members and make changes effortlessly is a major advantage.
Cons
I wish it had a mobile app for field workers to access easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
FAITH
Automation, 1-10 employees
More than a year
“Gets the job done!”
Pros
Using the program is very easy; it's not overly complicated.
Cons
It'd be helpful if there was a simpler way to merge items from two names after deleting one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laura
Education, 11-50 employees
More than a year
“Great product for simple scheduling”
Pros
The process of configuring reservation areas is easily understandable and uncomplicated, requiring minimal effort to complete successfully.
Cons
I'd like it to remember my last report format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Hospitality, 11-50 employees
More than a year
“Excellent Product”
Pros
I find it very user-friendly, especially when managing multiple users and areas.
Cons
With multiple users, it's great for non-event staff to check availability outside office hours. No real cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Matt
Hospitality, 1-10 employees
More than a year
“Great Progam for Scheduling”
Pros
Office Tracker has made scheduling at our business effortless. What I love most is the ability to color code rentals and lessons on the schedule, making it less confusing. The recurring feature is also a time-saver.
Cons
Overall, we love Office Tracker and can't think of anything we dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Levette
Healthcare, 500+ employees
More than a year
“Patient Scheduling”
Pros
This program fits our office needs perfectly.
Cons
The response time for email replies appears to be prolonged, contributing to a sense of frustration, while the process of modifying color codes within the dropdown menus presents a notable degree of difficulty, thus posing additional hurdles in the effective customization of the software interface to better align with individual preferences and organizational requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lindsay
Consultants, 1-10 employees
More than a year
“Functional”
Pros
I can easily identify the event recipient and have all our "employees" listed for easy selection. There's a lot of helpful information that can be listed for each event.
Cons
We heavily rely on event reminders, but they seem to break often and don't send properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kim
Real Estate, 1-10 employees
More than a year
“Great product for Title Companies”
Pros
I appreciate the ease of use and color coding features.
Cons
Honestly, it's been fantastic for us for almost a decade.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Joseph
Marketing, 11-50 employees
More than a year
“Ease of use”
Pros
We've been using this software for over 10 years, and it's still very easy to navigate. Office Tracker Customer Service is always available and very knowledgeable.
Cons
At this point, I can't think of anything. It's extremely user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Service Dispatch, 11-50 employees
More than a year
“Liking Office tracker”
Pros
The ease of use, design, and ability to use colors for scheduling are great.
Cons
It is imperative for me to dig into and thoroughly investigate the various mobility options afforded by Office Tracker, as this would enable me to assess and leverage the full spectrum of functionalities and features that facilitate seamless accessibility and productivity, whether in the office environment or while on the go.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Michael
Education, 1-10 employees
More than a year
“Great basic product”
Pros
It's easy to use, the customer support is reliable, and it has all the basic features we need.
Cons
Cost, yearly subscription versus one-time purchase, and lack of significant upgrades are concerns.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8