Total 71 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

42%

3

Stars

3%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tim

Entertainment, 11-50 employees

More than a year

5.0
July 2022

Satisfied

Pros

Using it is very smooth and it's rock-solid stable. The processes and steps involved are simple and hassle-free.

Cons

I've got two minor gripes, Firstly, when I copy and paste an event, it automatically assigns every name to the new event, forcing me to go back and exclude unwanted assignments, which is time-consuming and error-prone. Secondly, in our line of work, it's crucial to have calendars that start the week on Monday, not Sunday, due to contractual obligations with Union musicians.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Colleen

Real Estate, 11-50 employees

More than a year

5.0
November 2021

Great for scheduling appointments for multiple inspectors

Pros

Whenever I encounter an issue, the support provided is top-notch.

Cons

I have not encountered any cons so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patience

Computer Networking, 1-10 employees

Less than 6 months

4.0
July 2021

My experience with office tracker

Pros

I find the features incredibly user-friendly and intuitive. Consequently, the value I receive surpasses the money spent on acquiring Office Tracker. Kudos to the team for their efforts, and I encourage them to continue enhancing the platform.

Cons

Currently, I am satisfied with how it's working for me, but there's always room for improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D

Daphne

Higher Education, 500+ employees

More than a year

4.0
November 2020

Test Center Scheduling

Pros

Scheduling our test candidates could not be easier with this software.

Cons

I wish there was a sub-field when creating a schedule specifically for making notes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T

Tamika

Wholesale, 51-100 employees

More than a year

5.0
October 2019

An Awesome Scheduler!!

Pros

Managing schedules without conflicts, accessing conference rooms, and knowing their availability times are all incredibly convenient.

Cons

Office Tracker has become indispensable for our company, so there are no negatives to report. It has saved us both time and money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Emily

Education Management, 11-50 employees

More than a year

1.0
August 2019

Simple Calendar

Pros

It is simple, fairly intuitive, and does the job effectively.

Cons

Some drawbacks include the inability to change user names, lack of internet accessibility, no integration with other services, making it more convenient to use Google Calendar or Outlook Calendar.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

7

Functionality

7

S

Susan

Real Estate, 11-50 employees

More than a year

5.0
July 2019

Great scheduling software

Pros

For over a decade, we've relied on Office Tracker for scheduling appointments in our office. It's proven to be an efficient tool, and we also appreciate its reporting capabilities, which allow us to track schedules spanning years.

Cons

While some customers prefer email notices, I believe collaborating with Office Tracker could help implement this functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christine

Education Management, 51-100 employees

More than a year

5.0
July 2019

Office Tracker review

Pros

The software's ease of use, coupled with the excellent support service, makes it a standout choice.

Cons

The search option is not as user-friendly as the scheduling feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Margi

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
June 2019

OT review 2019

Pros

The ability to view and schedule multiple personnel, offices, and facilities simultaneously is a huge plus.

Cons

I've been using this product for years without any issues, and neither have my colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Judy

Consumer Services, 1-10 employees

More than a year

5.0
May 2019

Office Tracker

Pros

From the initial installation to navigating through its features, the software offers a user-friendly experience that ensures a smooth transition into incorporating it into your workflow.

Cons

It's not possible to install on phones without an upgrade, which seems incompatible given the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Ryan

Education Management, 11-50 employees

More than a year

4.0
May 2019

Office Tracker Keeps Us Organized

Pros

Switching between employee schedules and making quick changes is seamless. Our staff can conveniently access their schedules online.

Cons

The program tends to run slowly, and our desktop computers frequently lose connection to the server. We've also encountered bugs after the last update.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

W

Willonda

Civic & Social Organization, 1-10 employees

More than a year

5.0
May 2019

Great Software!

Pros

It prevents room overbooking while providing clear visibility into available rooms.

Cons

I would like more staff to be able to schedule rooms without the next level being so expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

L

Lisa

Building Materials, 11-50 employees

More than a year

4.0
May 2019

Valley Precast

Pros

In comparison to other software options within its category that we've experimented with, this particular solution consistently surpasses expectations and stands out as the superior choice due to its exceptional performance and comprehensive features.

Cons

Customer support is challenging to access without a phone number. Communicating via email involves too many steps and takes too long to resolve issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

S

Scott

Law Practice, 1-10 employees

More than a year

4.0
May 2019

Office Tracker Review

Pros

The ease of use for individuals and the ability to review schedules remotely are remarkable features.

Cons

Occasionally, complete users experience being barred from accessing the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

R

Randy

Entertainment, 51-100 employees

More than a year

5.0
May 2019

Office Tracker is an important part of our business.

Pros

With two locations and group tours, Office Tracker significantly enhances the efficiency of our group sales office. Both sites can easily access and modify information as needed.

Cons

After using the program for so long, it has become an integral part of our business, and there are no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Waverly

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
May 2019

OT 2019 Review

Pros

Booking and monitoring room usage could not be easier. With seven departments utilizing various rooms, we can effectively coordinate to avoid double bookings.

Cons

The reports feature is limited. Having the ability to create more detailed reports for each room/user within a specific time frame would be advantageous.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E

Eileen

Religious Institutions, 11-50 employees

More than a year

5.0
May 2019

Wonderful calendar tool

Pros

Its flexibility in scheduling numerous spaces and events, coupled with easy searching and sorting functionalities, is commendable.

Cons

Some color schemes, particularly very light and dark colors, are difficult to distinguish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Teresa

Construction, 11-50 employees

More than a year

5.0
May 2019

Great Software!

Pros

Having used Office Tracker for over five years, I appreciate its user-friendly interface, multi-user support, and the ability to schedule future events. The office staff's consistently positive and helpful demeanor adds to the overall satisfaction with the product.

Cons

One issue is when two users try to schedule the same time for a person, it doesn't show that someone else is typing, leading to potential overbooking. It would be helpful if a notification popped up in such situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Traci

Entertainment, 11-50 employees

More than a year

5.0
May 2019

Great Product

Pros

Staff find it incredibly easy to use, and it's fantastic for distributing schedules to employees on the go.

Cons

No con. I love everything about the software. It's a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenny

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
May 2019

Office Tracker

Pros

The software allows for unlimited schedules, seamless linking of contacts to events, and the ability to assign different access levels to staff, ensuring HIPAA compliance.

Cons

It can be a bit slow when waiting for event information to update from the server.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Stephanie

Music, 1-10 employees

More than a year

4.0
April 2019

Review

Pros

Booking and editing my appointments is very smooth. I love the flexibility it offers, especially with recurring bookings.

Cons

There's no notification for overlapping bookings, such as booking two names in one room simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Broadcast Media, 1-10 employees

More than a year

4.0
April 2019

Ease of use and calendar view

Pros

The calendar view and user-friendly interface are fantastic. Other options I tried either felt like basic calendars or overly complicated project management tools.

Cons

The annual price keeps increasing with minimal changes in functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Alan

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
April 2019

Great Product for our needs

Pros

Everything is right at my fingertips with this software. The format, speed, and ease of use make it a winner.

Cons

As an administrator for several years, as well as quasi IT, I have not encountered any negatives thus far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

H

Heidi

Medical Practice, 11-50 employees

More than a year

5.0
April 2019

Scheduling

Pros

This software is our go-to for scheduling surgeries. It's great for collaborative scheduling and tracking changes.

Cons

The only issue we've faced is printing a schedule for an individual room, but we've found a workaround.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Ellen

Education Management, 11-50 employees

More than a year

4.0
April 2019

Scheduling People and Science Materials

Pros

The web-based access is a lifesaver for our instructors. Email notifications and vcal attachments make integration seamless.

Cons

We'd like to have more customizable fields to track materials with specific entries in the database rather than narrative in the agenda field.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

C

Crystal

Medical Practice, 11-50 employees

More than a year

5.0
April 2019

Office Tracker

Pros

I really like the permissions feature - it keeps editing controlled while allowing easy viewing for everyone.

Cons

As an admin, I see things differently from regular users, and it reflects in what we print. I wish everyone had the admin view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathryn

Law Practice, 1-10 employees

More than a year

5.0
April 2019

Efficient.

Pros

It's very easy to navigate and customize to my needs.

Cons

I find the extra charge for remote schedule access to be unreasonably high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Peggy

Telecommunications, 11-50 employees

More than a year

5.0
March 2019

Happy Customer

Pros

I love how easy it is to color-code appointments for quick reference.

Cons

Honestly, there's nothing I find displeasing about this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J

Jeff

Consumer Services, 1-10 employees

More than a year

5.0
March 2019

Scheduling is a breeze

Pros

Office Tracker has been a game-changer for our mobile workforce. Customization options, color-coding, and real-time updates make scheduling simple..

Cons

The only downside is needing a server or dedicated machine to act as the server. Usually not an issue, but if I'm away and it goes down, we're stuck until someone fixes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
March 2019

Office Tracker Review

Pros

It's fairly intuitive and meets our organization's basic needs well.

Cons

I would greatly value an increased level of control over the various functions that this software offers, as having the ability to tailor and fine-tune its features to better suit my specific needs and preferences would significantly enhance my overall user experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Matt

Media Production, 11-50 employees

More than a year

5.0
March 2019

Long-time user - Still love it!

Pros

This software may seem uncomplicated at first glance, but its effectiveness lies in its seamless integration with our current CRM system, effortlessly streamlining our workflow and enhancing productivity.

Cons

Encountered a few glitches, and upgrading has been challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allan

Market Research, 51-100 employees

More than a year

5.0
March 2019

Office Tracker is Awesome

Pros

This tool prevents double bookings, making scheduling very simple and smooth.

Cons

It simply works. What's not to love?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Telecommunications, 101-500 employees

More than a year

5.0
March 2019

Eay to use and great visualisation

Pros

The ability to categorize jobs with color-coded labels is incredibly effective for managing our engineers and their tasks.

Cons

The start-up time for processing names and events feels too long. Also, managing licenses over a 24-hour period could be improved for better organization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Julie

Hospital & Health Care, 11-50 employees

More than a year

4.0
February 2019

Office Tracker Customer Feedback

Pros

I've been using this software for years, and its ease of use remains a major plus.

Cons

A wide array of compromise options exists, presenting a rich assortment of potential solutions to choose from, catering to diverse needs and facilitating the navigation of various situations with flexibility and adaptability.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

S

Susan

Education Management, 1-10 employees

More than a year

4.0
February 2019

Scheduling Software

Pros

It's fairly simple and the color-coding feature is a nice touch.

Cons

Regrettably, there is a lack of synchronization capability with Google Calendar, which poses an inconvenience as the seamless integration of these two platforms could greatly streamline my workflow and enhance efficiency in managing my schedule and tasks across different platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jose

Hospital & Health Care, 500+ employees

More than a year

4.0
February 2019

Office Tracker

Pros

Accessing all hospital rooms with ease, scheduling becomes a simple task, alleviating any potential complications or hurdles in the process.

Cons

The app crashes at times without explanation. It could definitely use some improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Ashlyn

Entertainment, 11-50 employees

More than a year

4.0
February 2019

Rentals/Install Company

Pros

We have not found a better scheduling solution for people and vehicles. Desktop usage is smooth and efficient.

Cons

Inconsistent performance on mobile apps.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

J

Jonah

Hospital & Health Care, 11-50 employees

More than a year

4.0
February 2019

Easy to use, great customer support

Pros

The software allows scheduling for a large number of offices with clear instructions and flexible pricing options.

Cons

The full web version is a bit pricey, though there are more affordable options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

E

Elizabeth

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
January 2019

Office Tracker

Pros

Scheduling meetings and accessing past information is very easy with this software.

Cons

There has not been much we haven't enjoyed about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

T

Todd

Recreational Facilities and Services, 51-100 employees

More than a year

5.0
January 2019

Office Tracker and our business

Pros

The ability to link consumers with staff members and make changes effortlessly is a major advantage.

Cons

I wish it had a mobile app for field workers to access easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

FAITH

Automotive, 1-10 employees

More than a year

4.0
January 2019

Gets the job done!

Pros

Using the program is very easy; it's not overly complicated.

Cons

It'd be helpful if there was a simpler way to merge items from two names after deleting one.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

L

Laura

Government Administration, 11-50 employees

More than a year

5.0
January 2019

Great product for simple scheduling

Pros

The process of configuring reservation areas is easily understandable and uncomplicated, requiring minimal effort to complete successfully.

Cons

I'd like it to remember my last report format.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carol

Hospitality, 11-50 employees

More than a year

5.0
January 2019

Excellent Product

Pros

I find it very user-friendly, especially when managing multiple users and areas.

Cons

With multiple users, it's great for non-event staff to check availability outside office hours. No real cons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Matt

Sports, 1-10 employees

More than a year

5.0
January 2019

Great Progam for Scheduling

Pros

Office Tracker has made scheduling at our business effortless. What I love most is the ability to color code rentals and lessons on the schedule, making it less confusing. The recurring feature is also a time-saver.

Cons

Overall, we love Office Tracker and can't think of anything we dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Levette

Medical Practice, 500+ employees

More than a year

5.0
January 2019

Patient Scheduling

Pros

This program fits our office needs perfectly.

Cons

The response time for email replies appears to be prolonged, contributing to a sense of frustration, while the process of modifying color codes within the dropdown menus presents a notable degree of difficulty, thus posing additional hurdles in the effective customization of the software interface to better align with individual preferences and organizational requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Lindsay

Management Consulting, 1-10 employees

More than a year

4.0
January 2019

Functional

Pros

I can easily identify the event recipient and have all our "employees" listed for easy selection. There's a lot of helpful information that can be listed for each event.

Cons

We heavily rely on event reminders, but they seem to break often and don't send properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K

Kim

Real Estate, 1-10 employees

More than a year

5.0
January 2019

Great product for Title Companies

Pros

I appreciate the ease of use and color coding features.

Cons

Honestly, it's been fantastic for us for almost a decade.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

J

Joseph

Sports, 11-50 employees

More than a year

5.0
December 2018

Ease of use

Pros

We've been using this software for over 10 years, and it's still very easy to navigate. Office Tracker Customer Service is always available and very knowledgeable.

Cons

At this point, I can't think of anything. It's extremely user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cory

Facilities Services, 11-50 employees

More than a year

4.0
December 2018

Liking Office tracker

Pros

The ease of use, design, and ability to use colors for scheduling are great.

Cons

It is imperative for me to dig into and thoroughly investigate the various mobility options afforded by Office Tracker, as this would enable me to assess and leverage the full spectrum of functionalities and features that facilitate seamless accessibility and productivity, whether in the office environment or while on the go.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

M

Michael

Religious Institutions, 1-10 employees

More than a year

4.0
November 2018

Great basic product

Pros

It's easy to use, the customer support is reliable, and it has all the basic features we need.

Cons

Cost, yearly subscription versus one-time purchase, and lack of significant upgrades are concerns.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8