Hospital & Health Care, 11-50 employees
Less than a year
“Most effective, efficient timekeeping system on the market”
Pros
This was the first and only program I found that could accommodate multiple departments with different payroll rules. such as part time, full-time, PRN, shift differentials, salaried versus non-salaried etc all departments reports are easily managed now, all credit goes to the PayClock.
Cons
The only downside I have noticed so far is that each pay period needs to be closed out by each department individually, rather than being able to close out the entire pay period at once. It would be helpful to have an option to close it out all at once without going through so many steps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
Less than 6 months
“Excellent Product”
Pros
The software enables easy navigation through various options and fields, making it easy to understand.
Cons
I have no complaints what so ever. It suits my purposes very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
Less than a year
“Payclock Review”
Pros
We seamlessly transitioned our in house wall clock to the cloud.
Cons
It would be great if it could integrate with my existing QuickBooks payroll account. Nevertheless it is still very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than a year
“very good service”
Pros
It offers better control over time cards and navigating the software is very easy.
Cons
We have not encountered any drawback yet. So If ever something comes up will inform you surely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Plastics, 51-100 employees
Less than 6 months
“Easy Transition”
Pros
PayClock Online easy to use and I no longer have to worry about having an actual time clock.
Cons
It would be great if I could add vacation or personal time from the admin phone app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Business Supplies and Equipment, 1-10 employees
More than a year
“easy to use timeclock”
Pros
ParClock is an efficient software and It is very rare that I encounter any issues. Even if I do, the tech team promptly resolves them, making bookkeeping and payroll a hassle free task.
Cons
Whenever I have changes in employees, I have to contact the tech department to update and synchronize QuickBooks and PayClock. This is something that takes time!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Recreational Facilities and Services, 51-100 employees
More than a year
“payclock online”
Pros
It's easily accessible from anywhere, user-friendly and cloud-based.
Cons
When I initially started using PayClock Online, there were a few instances when it was unavailable due to some Microsoft issues. This occurred a couple of years ago and hasn't happened since. The only complaint I have now is that it can be slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Individual & Family Services, 1-10 employees
Less than a year
“My Experience”
Pros
The option for badge sign in was a positive change.
Cons
The inability to merge with my payroll system, QuickBooks is something I didnt like
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Internet, 1-10 employees
More than a year
“Very Helpful”
Pros
The product works wonderfully for us specifically. My employees can easily clock in using a card when they are at the office and when they are not around they can also use the app and stay stress free.
Cons
The software functions as expected. I really don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
More than a year
“PayClock”
Pros
I love the fact that it is how easy it is to track employees time and the mobile PayClock is a valuable tool.
Cons
Occasionally, it experiences glitches and fails to accurately record times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
Less than a year
“Efficient and easy access”
Pros
Having employees use the app to clock in and out is incredibly helpful for my daily operations. It takes away the stress and the chance of causing an error.
Cons
Honestly, I don't have anything I did not like about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 11-50 employees
More than a year
“Good for small businesses”
Pros
The software is very easy to operate and the pricing is also reasonable.
Cons
There are occasional connectivity issues. Also, I am unsure how to connect it to my QuickBooks software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Education Management, 51-100 employees
More than a year
“The company lacks integrity - they sell a maintenance package and replace with subpar equipment”
Pros
It is user friendly but our original machine started malfunctioning. The sad part is that even after we complaint, the support didn't resolve the issue adequately.
Cons
The companys support lacks honesty after the sale. They misrepresented the maintenance program and failed to provide the agreed upon equipment in their replacement program. Their representative provided incorrect information and the salesperson didn't honor the quote and attempted to upsell.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
8
Not Specified, 11-50 employees
Less than 6 months
“Payclock is great”
Pros
It makes staff hour tracking easier for us. also it offers multiple clock-in options including phone, online and our time clock. Employees can effortlessly clock in and our HR department can log in to manage everything from any computer at any time. This is something that makes our work easy and smooth.
Cons
The time clock still needs to remain connected to one computer to function properly. and when the connection is lost everything gets messed up. I am not sure if this is a software issue or a issue from our side though.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Aviation & Aerospace, 11-50 employees
More than a year
“Pretty good”
Pros
The feature we particularly liked about this software was its compatibility with our Lathem FaceIN facial recognition time clock.
Cons
The lack of features and the user interface are drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Consumer Goods, 11-50 employees
Less than a year
“Payclock Online keeps crashing”
Pros
When it is functioning properly, the website and software are fairly intuitive and provide decent reports that I use for payroll. The availability of a mobile app is convenient for our truckers who are constantly on the road and don't have access to a physical PayClock terminal.
Cons
The previous two payroll periods were at risk of being delayed because PayClock Online experienced downtime and their website crashed. During the most recent incident, the site was down for a day and a half before it was restored. This is the only issue I faced till this date.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
5
Functionality
3
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“It is ALWAYS offline”
Pros
The software is relatively easy to use when it's not crashing as many other software do.
Cons
In the past two weeks alone the software has experienced two instances of downtime. When the software is down I am unable to perform any functions. This is not acceptable at all. Not for me specially
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
1
Consumer Goods, 11-50 employees
Less than 6 months
“Payclock”
Pros
The product is easy to use and can be exported to QuickBooks which makes payroll processing a hassle free process.
Cons
When you shift to this software, you have to learn about it that is a little time consuming but once you get used to it everything runs smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
Less than 6 months
“Great Time Clock”
Pros
It is easier to use and our employees had no trouble transitioning from our previous system. It offers any report you need. it is cost effective and I also love the GPS clock-in option. This option is perfect for our district managers who frequently travel between locations.
Cons
The only problem we encountered was a delay in punches. Sometimes it took anywhere from 10 to 60 seconds for the punch to process. but we have experienced similar delays with other time clock systems as well. However in other aspects the software is ok as compared to others
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Aviation & Aerospace, 51-100 employees
More than a year
“Straightforward, Simple, Reliable”
Pros
The software is very much easy and simple to set up, use and connect to the terminals. The associated documentation is in detail and sensibly organized. If I ever need assistance from Lathem, their customer service personnel are the best. They are knowledgeable and go the extra mile to help. Overall the software features are impressive and the reporting functions are excellent.
Cons
If an employee forgets to punch in or out and it goes unnoticed for a few days, it becomes really hard to correctly input the time records into their respective columns.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7