PayClock Online Reviews

“PayClock is a lifesaver.

Pros

I absolutely love how PayClock allows us to consolidate all punch ins and outs in a single location, while also providing the ability to document absences. Generating reports is a breeze, and it's incredibly convenient to print weekly timesheets for employee approval.

Cons

The system can be very unpredictable. If we forget to close a prior pay period, it doesn't accurately display the latest punch times. It does resolve itself after fixing the mistake but it feels like an unnecessary feature for our usage of PayClock Online.

“Former Payclock User

Pros

The ease of use is remarkable. It covers all aspects of timekeeping and I also like the feature that allows to generate detailed reports for various time tracking purposes. I particularly liked its distinction between regular and overtime hours.

Cons

We opted for facial recognition for time tracking. However we started experiencing issues where the time clock would go blank and fail to read. The customer support was incredibly helpful and made multiple attempts to troubleshoot the problem. We even switched out several time clocks but we couldn't pinpoint the exact cause. It could potentially be related to the power in our building but we couldn't be certain.

“Very efficient and accurate time tracker platform!

Pros

We were in dire need of an efficient solution to track employee hours and attendance and PayClock proved to be the perfect match. Its cloud-based system allows easy access from anywhere, eliminating the need for manual timesheets. The customer service team was exceptional, promptly addressing all our inquiries and ensuring a quick setup. We're incredibly satisfied with PayClock Online!

Cons

At the moment I have no complaints. It works perfectly fine for me!

“Easy to use!

Pros

The process to set up a software is very simple, just a matter of a few clicks and you are good to go.

Cons

It would be nice to have more features. Sometimes it times out.

“PayClock Saves Time

Pros

Employees are well aware of their responsibility to clock in/out using the online application. If they fail to do so, they promptly notify me, ensuring accurate compensation hours. The system conveniently highlights individuals who haven't completed their time cards, saving time by eliminating the need to review punch cards. Additionally, it facilitates PTO tracking and provides a notation feature for documenting its usage. The system securely stores all data for future reference, if needed.

Cons

If you are not familiar with the program or struggle to use it, the customer service representatives are fantastic. They guide you through the program step by step so you can effectively utilize it for your business.

“Nice Training Tool

Pros

The available training options make this software an excellent tool. It allows users to design training sessions that best suit their company's needs. We've utilized videos as well as questionnaires.

Cons

As a trainer I would prefer a way to conduct live videos with questions for the employees to answer.

“Pay clock

Pros

I love that it has nearly everything I require in one centralized platform.

Cons

I enjoyed all the features and how easily accessible it is.

“Great Program!

Pros

This software is very user-friendly. It operates swiftly and the staff is very helpful, understanding and patient when resolving any issues whenever I encountered any. I am very happy with my decision to choose this program.

Cons

So far I like everything about this program.

“Awesome Customer Service

Pros

It is easy to use and the customer service is outstanding.

Cons

I probably haven't discovered all the amazing features it offers yet.

“Great Product with Great Tech Support

Pros

The ease of use is impressive. We implemented it over two years ago and the installation was simple. Users had little difficulty adjusting to it.

Cons

We use the online version and honestly, I struggle to think of anything negative about it.

“INTERESTING

Pros

I like everything about it especially how it allows easy updates to the hours.

Cons

I've been trying to update the accumulated vacation and sick leave, but I can't find the way to do it.

“Would Purchase Again

Pros

You do not face any trouble to access the timeclock from anywhere to quickly check or correct punches. The tech support is helpful as well.

Cons

It would be helpful to have an option to view the entire pay period for an employee. I don't need it all the time but it would be convenient for a quick review.

“User Friendly

Pros

The setup and usage was something that happened with an ease. The reports it generates are highly useful.

Cons

After it times out you have to log in again. It would be great if it could stay open.

“Payclock Review

Pros

The software is user friendly and provides all the necessary information for processing payroll.

Cons

Since we don't utilize the software to its full functionality, so I have not encountered problem so far. In short I have everything I need.

“PayClock

Pros

It effortlessly takes care of all our time clock requirements especially since we recently upgraded to the cloud.

Cons

I haven't encountered any aspects of this software that I do not like. So, No cons.

“Payclock Online

Pros

The product is quite simple to use, no complexity at all. Also has a slightly different feel from the desktop version but it is still familiar. I particularly enjoy using the app version on my phone.

Cons

The free hardware we received, the FR650 is not working well. and our employees struggle to sign in or out using facial recognition. I don't think the machine is as intelligent as it should be.

“Great customer service

Pros

The customer service for this product is exceptional. Whenever I call, they are always eager to assist either by guiding me through the fix or remotely logging in to resolve the issue. Plus the wait times are very little.

Cons

The clock sometimes takes a while to display the action that occurred (e.g., John Smith checked in) causing employees to be unsure if it worked and swipe their cards multiple times.

“Payclock Review in Medical Practice

Pros

PayClock is very much accurate, easy to use and I can work from anywhere. Even when I am home I am able retrieve the necessary numbers required without a problem

Cons

If an employee forgets to check-in in the morning but later checks out for lunch, checks back in for the afternoon, and clocks out at the end of the day, you have to reenter ALL the data in order to go back and enter when they initially arrived. Which makes is less user friendly as the entire process takes a lot of time.

“Violet Smith

Pros

The software is incredibly helpful for keeping track of hours worked. It has saved me countless hours of guesswork and trying to remember which days employees worked and how long their lunch breaks were.

Cons

We have received several complaints from employees who are unable to clock in.

“Customer support

Pros

This app allows everyone at our three stores to clock in remotely.

Cons

I haven't been able to receive a call back from support. The support we receive plays a key role in the products effectiveness. but unfortunately, we haven't had that experience so far. Two support calls were left unanswered.

“My Review

Pros

As per my experience I can say that the software is quite simple and easy to use. Also it simplifies day to day functions.

Cons

Generating reports can be a bit complex and the reports themselves look quite substandard.

“Using PayClock

Pros

The setup and usage of PayClock have been very easy from the day one. Which was quite surprising for me. And if I ever need assistance, the tech support is always friendly and provides immediate answers.

Cons

I genuinely cannot think of anything I like the least about PayClock.

“New User

Pros

I love the softwares simplicity and the excellent reporting capabilities.

Cons

I found it inconvenient that the "set up" appointment didn't cover parameters such as PTO accruals, report pulling and general instructions. It would have been most beneficial to learn not only how to set up a few test employees but also how to efficiently use the software for all the necessary capabilities without having to contact customer support again.

“Effective Time Clock System

Pros

This software is user friendly and has much more functionality than we using for now. However I amm confident that the additional features will be there to assist us when we need them.

Cons

At times I have to search for the functions that I rarely use. I think Having a search function or a user guide would be beneficial in addition to the available training videos.

“Good product

Pros

I like the self correcting feature when employees accidentally have an extra punch in or out. I can delete the incorrect punch with an easy and one more thing is that it automatically adjusts the time.

Cons

The fingerprint scanner is very difficult for some employees to use. I wish there were more options in the phone app.

“software is good

Pros

This product is very much user friendly. We able shift from our previous software to this one with an ease and smoothly

Cons

I don't have any complaints. This is a good product.

“PAYCLOCK FOR STAFF

Pros

I really love its user friendliness nature. Also I like the way it accurately presents customizable reports for payroll processing and work hour tracking.

Cons

There are many available functions that we don't use. I would like the PTO to be automatically calculated once we enter the accrual rates, which should be added at the end of each pay period.

“Great Service

Pros

The customer service is consistently available, courteous and extremely helpful with my requests and needs. It is great to have a help line based in the USA.

Cons

I absolutely love everything about this version of the software.

“Satisfactory

Pros

The software makes it simple and easy for employee time tracking and easy to manage. I highly recommend this software.

Cons

So far, no problems. And also Hoping to avoid any issues in the future

“PayClock Review

Pros

It is easy to use, dependable and the customer service is good.

Cons

There isn't anything about this software that I dislike.

“Easy to Use

Pros

It is a great relief to navigate, manage, and troubleshoot with the help of this software

Cons

It was a bit hard to figure out how to poll the time clock after a power outage but it's not a significant issue to navigate.

“Easy to use

Pros

The report feature is easy to use and correcting punches is quick. The setup schedule is very good, although the only issue is the lack of space to write SSN and employee exemptions.

Cons

There is no space to write the Social Security Number or employees exemptions.

“PAYCLOCK

Pros

I really like the one ability specifically that it allows to track data and employees.

Cons

The software is NOT intuitive. I am very disappointed in that. We also need to call in approximately every three months to get everything reset. We experience cloud issues with this system. It even displays the message on the time clock itself.

“from Administrative Point of View

Pros

The reporting and exporting features, as well as the ease of editing hours are notable.

Cons

The fingerprint feature is not consistent. So we ended up using badges instead. It would be great if I could click and drag times to different spots. For instance, if someone thought they clocked in but it either failed to register or they forgot altogether, the clock-out time appears in the "clock in" spot. Instead of retyping it I would like the ability to click and drag it to the clock-out spot.

“PayClock makes my job easy!

Pros

PayClock is highly reliable and offers excellent customer service when needed. It is effortless to convert reports to PDF for printing and saving on the PC.

Cons

It is not possible to remove employees from the list if they leave the company. You can deactivate them but not delete them. Additionally you can only input four punches in any given day.

“Overall Great Product

Pros

As an administrator, I like how easy it is to navigate and make any necessary adjustments.

Cons

Time to time my employees complain about the app not working. Usually they need to delete and reinstall the app, which resolves the problem. Even though the issue is minor but not convenient.

“The best softwave and very user friendly

Pros

The feature that standout to me is the touchless feature. It is fantastic

Cons

The only thing I wish I could do is upload the information directly to my payroll company.

“My experience with Latham

Pros

The reports are highly functional and the ability to select date ranges is something I like the most. Also changing departments on the fly is much more convenient compared to other software I have used.

Cons

The only drawback or the issue that I might be the only facing is that it takes a while to locate all the function buttons.

“Very Useful

Pros

The platform is very versatile. Whether you are using a desktop version or the mobile app, you will not face any sort of trouble. Also It is unproblematic to install, maintain and use.

Cons

The QuickBooks integration can be a bit challenging. Especially if you have multiple QuickBooks companies.

“Time Clock

Pros

The software is intuitive and easy to set up. Adding and terminating staff is equally simple and the help center will guide you through the process if needed. Mainly if you have low turnover.

Cons

The initial software bugs seem to have disappeared. I can't say anything negative. The engineers have listened to our feedback and made it very intuitive.

“Most effective, efficient timekeeping system on the market

Pros

This was the first and only program I found that could accommodate multiple departments with different payroll rules. such as part time, full-time, PRN, shift differentials, salaried versus non-salaried etc all departments reports are easily managed now, all credit goes to the PayClock.

Cons

The only downside I have noticed so far is that each pay period needs to be closed out by each department individually, rather than being able to close out the entire pay period at once. It would be helpful to have an option to close it out all at once without going through so many steps.

“Excellent Product

Pros

The software enables easy navigation through various options and fields, making it easy to understand.

Cons

I have no complaints what so ever. It suits my purposes very well.

“Payclock Review

Pros

We seamlessly transitioned our in house wall clock to the cloud.

Cons

It would be great if it could integrate with my existing QuickBooks payroll account. Nevertheless it is still very simple to use.

“very good service

Pros

It offers better control over time cards and navigating the software is very easy.

Cons

We have not encountered any drawback yet. So If ever something comes up will inform you surely.

“Easy Transition

Pros

PayClock Online easy to use and I no longer have to worry about having an actual time clock.

Cons

It would be great if I could add vacation or personal time from the admin phone app.

“easy to use timeclock

Pros

ParClock is an efficient software and It is very rare that I encounter any issues. Even if I do, the tech team promptly resolves them, making bookkeeping and payroll a hassle free task.

Cons

Whenever I have changes in employees, I have to contact the tech department to update and synchronize QuickBooks and PayClock. This is something that takes time!

“payclock online

Pros

It's easily accessible from anywhere, user-friendly and cloud-based.

Cons

When I initially started using PayClock Online, there were a few instances when it was unavailable due to some Microsoft issues. This occurred a couple of years ago and hasn't happened since. The only complaint I have now is that it can be slow at times.

“My Experience

Pros

The option for badge sign in was a positive change.

Cons

The inability to merge with my payroll system, QuickBooks is something I didnt like

“Very Helpful

Pros

The product works wonderfully for us specifically. My employees can easily clock in using a card when they are at the office and when they are not around they can also use the app and stay stress free.

Cons

The software functions as expected. I really don't have any complaints.

“PayClock

Pros

I love the fact that it is how easy it is to track employees time and the mobile PayClock is a valuable tool.

Cons

Occasionally, it experiences glitches and fails to accurately record times.