Overall Rating

4.3

4 Reviews

Rating Distribution

5

star

(1)

4

star

(3)

3

star

2

star

1

star

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

Excellent Tool for Small Team Planning
Pros

As someone who values my team and treats them like family I appreciate how Paymo's expense and time tracking tools help me ensure accurate payments to everyone. The software provides a range of features including billing invoicing expense tracking time tracking project planning task planning and tracking and even offers ample storage space. I find it especially useful that I can select different permissions for each user I invite.�

Cons

One minor drawback I've noticed is that the time tracker doesn't automatically shut off or pause if left running accidentally or when I step away from the screen. Additionally while the software is robust overall the project management interface could be improved to match the quality of the other features. It's also worth mentioning that Gantt charts are not included in the small office plan.�

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Eric

Consumer Services, 11-50 employees

March 2023

Paymo has been constantly evolving and keeping up with the market as well as our business needs
Pros

The time-tracking feature of Paymo fits right in with our current designer workflow. Due to this, I have been able to determine the real time spent working so that clients may see how their money is being used. It also helps the clients know where project costs need to go up.

Cons

I have been using Paymo for 8+ years without giving it a second thought, but they have recently started charging for Gantt charts, which was a little surprising. It used to be an all-inclusive package, but since they started with this paywall, I wonder where they’ll go next.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

Neal B.

Graphic Design , 1-10 employees employees

January 2023

Perfect solution for project management with appealing UI/UX
Pros

I enjoy Paymos adaptability. Because it makes major project planning easier, each day is customized. And we can see exactly what has to be done for each client on the main screen, which helps promote greater productivity. Paymo has a neat UI as well.

Cons

I would like to see the "Progress" options enhanced. We continuously have hundreds of jobs pending or stuck since, as a design/web development company, we have a lot of projects that need to get approved by multiple individuals. To make our home page less congested, it would be helpful if there could be a section created exclusively for stalled, pending, and follow-up jobs.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Tylor H.

Project Management, 1-10 Employees employees

December 2022

The Perfect Project Management Tool for Small Businesses
Pros

As someone who has tried numerous project management software tools both for personal and professional use I can confidently say that Paymo is the ideal solution for my small marketing coaching business. It offers a seamless user experience and provides features that truly add value. One feature I particularly appreciate is the ability to view all my projects on a single Kanban board which has been a significant upgrade compared to other tools I've used. Paymo also offers flexible viewing options allowing me to switch between list table board and Gantt views effortlessly. The timetracking feature with visual representation is another highlight for me. Overall Paymo has exceeded my expectations and is definitely worth trying.�

Cons

While Paymo offers a fantastic range of features there are a couple of drawbacks. One limitation is the inability to invite collaborators or reviewers without paying for additional users unlike some other platforms like Asana. Additionally the name Paymo can be misleading as it may give the impression that it's a financial tool rather than a project management tool. This can potentially affect its market positioning.�

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Krystle Chanel

Marketing and Advertising, 1-10 employees

June 2020