Paymo Reviews

“Collaboration & time tracking

Pros

Collaboration feels completely feasible and smooth whether it's sharing files, leaving comments or coordinating on projects. I especially like the built-in time tracking and task management tools. Having everything integrated in one place keeps our workflow organized and transparent so we can focus on the work itself instead of switching between different apps.

Cons

At first it was pretty difficult to get the hang of and I wish there were more customization options.

“all-in-one project hub

Pros

As a freelancer and agency-side user I find this an excellent all-in-one project management and time-tracking solution. The interface is convenient, letting me move around quickly. I value how it lets me track a project's profitability per task, delegate responsibilities, monitor progress and produce detailed invoices all in one place. Gantt views and Kanban boards give me versatile ways to view timelines and workflows.

Cons

The mobile app works but I find it doesn't feel as refined as the desktop version and using some functions like time tracking is a little glitchy on smaller screens. Missing a subtask capability is a major drawback when I'm trying to break down more complicated projects. Also while the reporting tools are great overall I wish there were more options to tailor reports so they better match different business requirements.

“Price hike frustration

Pros

Time-tracking and project management are easy and dependable which I really appreciate.

Cons

What bothered me most was that they dramatically raised their prices, practically tripling them, as new features were added and on top of that they capped how much historical data could stay in our account unless we accepted the pricier plan. We didn't need those extra bells and whistles so it felt like the only way to keep using the tool and to retain access to the hours and projects we'd already logged was to agree to a much larger bill. It honestly felt like our data and continued service were being held hostage to a price jump, even though the base service we used never included any of the new capabilities.

“Centralized project lifecycle

Pros

Throughout the project lifecycle I can shape everything exactly how I want from scheduling to invoicing and time cards centralized in one platform.

Cons

I would say that some niche apps pack extra capabilities your company might require. Do your homework up front to flag nonnegotiable features otherwise you could end up feeling let down.

“simple task & invoice management

Pros

app's simplification stands out for me, I can quickly organize tasks, monitor time entries and handle invoicing without complicated steps.

Cons

It's clearly geared toward small teams so I doubt it would be ideal once our headcount exceeds twenty people. That leaves me questioning which solution I'll turn to if we start hiring more staff although I'll deal with that when the time comes soon.

“easy billing & project handling

Pros

Handling billing and managing projects is really easy with this tool and I appreciate its efficiency.

Cons

To be frank I think the platform's overall functionality could use some improvement.

“User-friendly time tracking

Pros

I find the platform very user-friendly and I also value its features for tracking time efficiently across all my tasks.

Cons

Right now, I honestly can't point to any drawbacks since I find this tool extremely effective for accurately tracking my time across different projects and activities.

“easy interface

Pros

Honestly the interface is incredibly easy and I can log my time very easily.

Cons

I can't find anything I don't like, to me it's flawless and meets my needs perfectly.

“Reliable time tracking reports

Pros

I depend on its time-tracking more than any other tool, I can export monthly reports easily and I appreciate that it congreatates a ton of filters into one place.

Cons

At times I notice a minute overlaps and the app shoves the task aside, even when one task ended and another began in the following minute, I'm referring to situations where time is rounded to 15-minute increments.

“efficient task-to-invoice workflow

Pros

As someone who uses this tool regularly, I can't overstate how easy it is to track time on tasks and push those entries straight into invoices. It's helped me and my team become much more efficient at seeing where our time goes, spotting bottlenecks and fixing problems more quickly.

Cons

I hadn't realized there was a desktop version available so I've been getting by with the browser interface which can feel a little awkward and clunky for daily use. After discovering the app exists, I wish I'd switched earlier to avoid the web version's limitations.

“Flexible & scalable platform

Pros

What I appreciate most is the tool's flexibility and its ability to scale which allows me to take on and manage several projects at once.

Cons

Up to now we haven't found any notable problems with the tool and we're satisfied with the results.

“Convenient payment management

Pros

We rely on this solution for accepting payments onsite. I find it easy to operate and convenient to update whenever necessary.

Cons

tablets they provide aren't great although they do work. I'd prefer hardware that withstands heavy use better over time.

“Task monitoring made simple

Pros

It helps me picture what needs to get done, keeps my tasks all in one place and lets me monitor the time I'm putting into each project.

Cons

time-tracking feels a bit tough I wish there were an option to track time for an entire project instead of logging it task by task since I often breeze through several tasks at once.

“Unlimited comment space

Pros

There's no space limit when I write my comments to the company.

Cons

I don't like that it's online and not hosted directly on my server.

“Comprehensive task & time software

Pros

simple to use tool and that the built-in features cover everything I need (task management, time tracking, invoicing, project management and time reports). The interface is very user-friendly and quite easy.

Cons

My main suggestion for improvement is the Time Reports view. When I archive reports, I wish they no longer show up in the sidebar. It feels cluttered to see everything listed there. Right now I'm relying on filters but I'd really like a permanent fix for that.

“Time tracking & prioritization

Pros

I appreciated being able to track how my time is spent and which tasks to prioritise.

Cons

When I try to copy tasks from one week to another it lags most of the time but otherwise I'm still happy.

“Single-system task management

Pros

For me having task management and time tracking combined into a single system means I only pay once instead of having to buy two separate tools. It's as simple to use as Asana, yet it's loaded with more capabilities like ClickUp and I find it far better than either of those.

Cons

can't set a per-word price for billing articles with this tool yet and because of UK legal requirements I need to export invoices into QuickBooks and send them from there instead of issuing them directly from the app.

“Project planning made easy

Pros

project planning module is a standout for me, it's incredibly user-friendly and gives all the tools to create projects, estimate hours for each task and monitor actual time spent. Customizable reporting adapts perfectly to my needs and having both a desktop and mobile app makes working on the go convenient.

Cons

Honestly there really isn't anything about this tool that I dislike, it meets my needs without any obvious shortcomings.

“Full suite for smooth workflow

Pros

This tool provides a full suite of project management features that genuinely smooth our workflow. I appreciate the convenient, user-friendly interface which lets our team collaborate efficiently. Time tracking is particularly useful, helping me monitor progress and allocate resources where they're needed. Using this product has boosted my productivity and improved overall organization.

Cons

There are a few areas where the product could be better, even though it includes many helpful features. The built-in templates are handy but we would benefit from greater flexibility to customize them to match our specific workflows. Also the mobile app feels less polished than the desktop version some menus and functions are a bit awkward to navigate and feel clunky at times. Customer support tends to respond, yet we've had occasions when resolving issues took longer than expected. Despite these relatively small shortcomings, this remains a valuable solution for our team's project management.

“Time tracking and invoicing

Pros

Time tracking, invoicing with customizable templates and project and task management are features I rely on heavily.

Cons

a few currencies are missing and I'd like the option to choose a different currency at the project level.