Marketing and Advertising, 51-100 employees
More than a year
“Good if you really working Agile”
Pros
Simple yet invaluable, Pivotal Tracker is a must-have for proper agile implementation.
Cons
Sometimes, in between sprints, when we need to temporarily change the methodology for a short period of time, PT isn't really good for those times, in my view.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
8
Functionality
3
Insurance, 11-50 employees
Less than a year
“Helpful agile project management tool”
Pros
Pivotal Tracker is surprisingly user-friendly. I quickly grasped its various project types and appreciated its clear progress tracking.
Cons
Aesthetically, I think Pivotal Tracker could be better. I wish we could add attachments, screenshots, etc., in the story description.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 500+ employees
More than a year
“Best Application for Agile And Project Management”
Pros
For managing projects, especially in agile environments, Pivotal Tracker is unbeatable. It's user-friendly and particularly beneficial for small businesses with multiple projects.
Cons
Sometimes handling more than one project is difficult on it and is very inconvenient. One more big inconvenience is that more of the managing stuff is manual, which could be automated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
More than a year
“PT tracks well”
Pros
Using Pivotal Tracker for our project management, bug tracking, and story creation has been incredibly helpful for our team.
Cons
Integrating this software with other platforms can be a bit confusing. I feel like it needs more frequent updates to match the evolving needs of our company.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 11-50 employees
More than a year
“Structure project management/ticketing system”
Pros
With its deep integration with GitHub, Pivotal Tracker is my go-to project management system. Its minimal learning curve and focused feature set make it a time-saving tool for teams.
Cons
It can be too limiting; sometimes the icebox gets huge, and things get lost. SCRUM masters have to do their due diligence to keep things clean, in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“BPC - PT Review”
Pros
This software boasts a clean and intuitive UX, perfect for project management and execution, especially for developers.
Cons
Pivotal Tracker is not as well integrated as its competitors with third-party collaboration tools, in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“I prefer Jira, but pivotal tracker is not bad either”
Pros
Adding multiple team members to work on a story is effortless with Pivotal Tracker. This feature simplifies paired programming by keeping track of who is working on each task.
Cons
Getting used to this tracker took time, especially since I was already familiar with another task manager. Finding specific stories and prioritizing tasks was challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Automotive, 500+ employees
More than a year
“Systematic way to manage projects”
Pros
Pivotal serves as a versatile SAAS platform, offering features like real-time collaboration for project management, easy story acceptance or rejection, and convenient story viewing based on their status.
Cons
When I first used it, the UX seemed outdated, almost like it is from a decade ago. Getting the hang of it was tough; I had to rely on someone's assistance or watch demo videos.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Entertainment, 101-500 employees
More than a year
“Good tool for task tracking and prioritization”
Pros
Personally, I appreciate Pivotal Tracker's Workspaces feature. It is beneficial when managing multiple projects simultaneously, allowing me to view more than one project at a time.
Cons
I found the UI confusing when I used it for the first time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
More than a year
“Cool issue management software, suitable for small teams”
Pros
I found the UX/UI of Pivotal Tracker pleasant to work with, especially for day-to-day tasks and management.
Cons
Unfortunately, the software did not adapt well to our expanding needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“Good project management software”
Pros
The clean and minimal user interface of Pivotal Tracker makes it easy to use and become familiar with.
Cons
I wish it had more features; sometimes it gets buggy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Education Management, 51-100 employees
Less than 6 months
“Downgrade from previous system”
Pros
I find the Story view in Pivotal Tracker to be well-organized, with helpful search options. Although I anticipate the color coding will become even more useful once I get the hang of it.
Cons
Since I am not an admin, I hardly get a chance to interact with Epics and Stories on this platform.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 500+ employees
More than a year
“Pivotal Tracker - BPC”
Pros
I appreciate Pivotal Tracker's simplicity in work assignment and description fields. As a recent college graduate, it's intuitive to understand what tasks need to be done using this tool.
Cons
Locating completed tickets or those buried in the backlog was quite challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
Less than a year
“For the scrum teams around”
Pros
Using Pivotal Tracker is a nicer experience due to its clear-cut functionalities. It allows for easy marking of features and releases, smooth task management for developers, and straightforward addition of blockers. The intuitive UI contributes to a more productive workflow.
Cons
While the layout of buttons and links makes sense, the UI feels outdated in terms of design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Great for Scrum”
Pros
Pivotal Tracker excels in following the Scrum approach to software development. Assuming familiarity with Scrum, creating backlogs, grooming user stories, and sprint analysis are all fantastic features.
Cons
It is heavily focused on Scrum, which did not align with our diverse agile practices. We switched to Trello because of this limitation.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“Pivotal Tracker Review”
Pros
Among the agile management tools I've used, Pivotal is one of the simplest. Its straightforward flow, including Icebox, current iteration, and done states, is easy to navigate. Integrations with GitHub and Slack make it ideal for small projects and startups.
Cons
After using it for four years, a few cons stand out. There is no notification when updating story descriptions; you have to tag someone to notify them. The mobile app runs sluggishly on older iOS versions and crashes at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 500+ employees
Less than 6 months
“Subpar Management Software”
Pros
It stands out as an agile-focused project management tool, featuring Kanban boards and comprehensive analytics.
Cons
The workflow and usability did not sit well with me; it felt clunky and hard to navigate. After two weeks, we opted for a different software.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
More than a year
“Pivotal Tracker”
Pros
This software enables us to create stories for specific tasks or projects, including integration with Fresh Desk tickets. The ability to add tasks for each story streamlines management and allows for easy tracking, saving significant time for our team.
Cons
I have no complaints. Whenever we faced issues or needed new features, the team was very responsive and accommodating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Logistics and Supply Chain, 11-50 employees
More than a year
“Good Product that can be Great”
Pros
Pivotal Tracker comes with preset rules and branches, utilizing Sprint-related terminologies. Its clean UI provides a clear overview of tasks and their assignees.
Cons
Managing tracker cards' states is quite challenging and requires a steep learning curve.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Computer Software, 51-100 employees
Less than 6 months
“Your teams needs to learn and accommodate the software”
Pros
It is highly reliable, with well-thought-out features, making it suitable for small teams without prior project management knowledge.
Cons
Pivotal feels rigid, it expects teams to conform to its structure rather than adapting to their workflow.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4