Computer Software, 500+ employees
More than a year
“Most eligible tracker tool for an agile software development team.”
Pros
The structured approach of Pivotal Tracker aids in managing and tracking agile development cycles effectively. The feature to estimate and track work through stories, along with velocity calculation for sprints, is particularly valuable.
Cons
It is too tailored for agile development, leaving little room for customization, which means paying for features we don't need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
More than a year
“Good at making lists”
Pros
Pivotal Tracker facilitates seamless collaboration for off-site team members, providing a visual representation of assigned tasks and their status updates.
Cons
It lacks reminders for task completion, which would be helpful. I wish there were alerts for overdue tasks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Not Specified, 11-50 employees
More than a year
“A simple software development management tracker”
Pros
Pivotal Tracker offers simplicity along with Markdown formatting support, fostering a smooth software development flow.
Cons
Sometimes it feels too simplistic; the layout can feel cluttered, and organizing work into projects is awkward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“Great product”
Pros
I found Pivotal Tracker to be exceptionally easy-to-use, with a plethora of features that simplify tracking tasks.
Cons
More app capabilities would be great, but some users might find it challenging to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Internet, 101-500 employees
Less than 6 months
“Potential, but difficult to navigate”
Pros
I appreciated the consolidated view of different project boards within Pivotal Tracker, making it effortless to manage tasks across various platforms and ticket types.
Cons
Navigating can be a challenge, especially with a lot of items added to each panel.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
6
Functionality
6
Financial Services, 11-50 employees
More than a year
“Decent Project Management Tool”
Pros
Their intuitive interface eliminates the need for extensive training, making it easy for anyone to use.
Cons
Its functionality is slightly limited compared to its competitors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Not Specified, 500+ employees
More than a year
“Great tool for agile teams”
Pros
The simplicity of Pivotal Tracker keeps our team focused, thanks to its straightforward interface and easy ticket prioritization and updates.
Cons
While it is on par with other agile tools, Pivotal Tracker lacks some features compared to JIRA.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 11-50 employees
More than a year
“Agile - The Meh Parts”
Pros
The UI of Pivotal Tracker is responsive and efficient, with convenient story templates and useful options for code and QA reviews.
Cons
This software seems designed to enforce strict Agile practices, which can be frustrating. It caters more to managers than developers and does not effectively track work progress.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Best available tracker for small teams and startups.”
Pros
It is remarkably simple and user-friendly, offering smooth task transitions and a clear layout for viewing tasks.
Cons
Its lack of customization makes it less suitable for complex flows and large teams, leading to cluttered views.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“Bugs be gone”
Pros
This software serves as an excellent software for our QA/Support/Dev teams, facilitating workflow creation and centralized bug tracking.
Cons
Overall, we did not face many issues; it served its purpose well. Most issues stemmed from our own mistakes, like leaving old items in or adding duplicates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Newspapers, 51-100 employees
Less than 6 months
“Couldn't wait to switch to another platform”
Pros
My experience with Pivotal Tracker for tracking projects and sprint stories for scrum teams has been positive overall. It covers most of our needs, allowing us to write stories, attach images and links, assign tasks, and track progress.
Cons
My experience with Pivotal was quite frustrating. The vertical workflow and outdated interface made it hard to navigate. It took me weeks and multiple trainings to get a handle on it.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
4
Functionality
8
Computer Software, 500+ employees
More than a year
“Simplifies project management”
Pros
Using Pivotal Tracker, I have gained a deeper understanding and appreciation for project management, especially as a developer. It neatly organizes stories into epics, allowing for precise measurement and point assignment.
Cons
New users might struggle due to the lack of media content to assist them.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Financial Services, 51-100 employees
Less than 6 months
“Pivotal Tracker helps manage troubleshooting workflow”
Pros
One of my favorite features is the ability to comment and tag team members directly on issues. Adding screenshots and other media aids our engineering team in problem-solving.
Cons
Initially, I found it not very user-friendly. It took me a few weeks to grasp how to move items up in the queue and find what I needed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“Agile Tracker of choice”
Pros
Pivotal Tracker has been an incredible asset for our team's project management needs. It helps us keep track of our progress, tasks, and bugs efficiently.
Cons
Learning and understanding the tool took me a while. Unfortunately, the support for beginners isn't that great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Market Research, 1-10 employees
More than a year
“Proper SCRUM tool”
Pros
Their simplicity sets it apart, making it incredibly user-friendly. It serves as a prime example of effectiveness and simplicity in project management tools.
Cons
There is nothing particularly wrong, except that sometimes simplicity has its drawbacks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
More than a year
“Pivotal Tracker is fantastic for organizing our development cycle”
Pros
The tagging and sorting system in Pivotal Tracker greatly assists our product and development cycles in organizing our work efficiently.
Cons
Developing effective processes is key to making it useful, but once established, it's fantastic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Marketing and Advertising, 1-10 employees
Less than 6 months
“Optimal Agile tracking tool”
Pros
In my opinion, one of the greatest strengths of Pivotal Tracker is its focus on stories, aligning perfectly with Agile methodology.
Cons
So far, my experience has been positive, although a desktop app for Pivotal Tracker would be a nice addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Internet, 11-50 employees
More than a year
“An asset for tracking dev pipeline and velocity”
Pros
It offers a versatile and powerful solution for tracking our development work, keeping everything organized and enhancing our productivity.
Cons
It took some time to fully utilize its features, but it is really great once you do.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 101-500 employees
More than a year
“Good UI forma tracking tool”
Pros
Its UI, especially the metrics section, is aesthetically pleasing and user-friendly.
Cons
Enhancing the ability to filter information for specific metrics, like individual user tracking, would be valuable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Awesome for large project collaboration”
Pros
The dashboard's design makes it effortless to monitor the progress of projects in real-time, aiding in agile project management.
Cons
While there are few negatives, improving the customization options for the main dashboard would be beneficial.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10