John
Medical Practice, 11-50 employees
Less than a year
“Pivotal Tracker for Excellent Project Management
Pros
Pivotal Tracker helps me maintain control over my projects, ensuring resources are managed effectively.
Cons
Pivotal Tracker suggests aggressively to make every transaction reliable, according to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marco
Consumer Services, 500+ employees
More than a year
“Pivotal Tracker Is a Reliable Project Management Solution
Pros
I am a big fan of Pivotal Tracker's impressive features. It works exceptionally well for our team and comes at an affordable price point.
Cons
I do not find any downsides to Pivotal Tracker. It is a reliable tool, in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pedro
Information Technology and Services, 1-10 employees
More than a year
“Easy to use but with some improvements needed
Pros
I really appreciate how simple and familiar Pivotal Tracker is, especially with its integration with Jira. It makes project management a breeze.
Cons
I feel a lack of personal story visibility with Pivotal Tracker as it does not allow me to easily view and search for my own stories within a project.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dylan
Computer Software, 11-50 employees
Less than a year
“Not pretty, but highly functional
Pros
This software nails the finer points of agile methodology, making it incredibly easy to execute agile workflows.
Cons
The UI of Pivotal Tracker, if I am being optimistic, is utilitarian; however, if I am being less kind, it appears dated and hard to look at.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“Pivotal Tracker for Web developers
Pros
Pivotal Tracker is my go-to for agile project management. Its simple interface makes it easy for newcomers, while its automatic velocity tracking and prioritization features streamline workflow planning.
Cons
From my perspective, if you are experienced in working with such software, Pivotal Tracker has limited functionality and customization capacity.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Ahmed
Facilities Services, 500+ employees
“Trial version is pretty helpful
Pros
Trying out the trial version, I found Pivotal Tracker to be decent for what it offers. However, it didn't entirely convince me of its value if I were to subscribe.
Cons
It seems like too much is behind a paywall, yet I am unsure of the value it brings.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
joao victor
Information Technology and Services, 500+ employees
Less than 6 months
“IT management tool
Pros
Collaboration is key with Pivotal Tracker. It facilitates seamless teamwork, and its reporting features offer a plethora of charts and metrics.
Cons
The main downside of Pivotal Tracker in my opinion is its price, followed by limitations in customization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kimani
Accounting, 101-500 employees
More than a year
“Track your Milestones
Pros
The user interface of Pivotal Tracker is top-notch. Everything is intuitively placed, making navigation effortless. It's truly a lifesaver.
Cons
The occasional freezing of the platform can be quite annoying at times, in my view.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lucas
Computer & Network Security, 1-10 employees
More than a year
“A minimalistic yet powerful project management tools
Pros
It proved invaluable for managing our team's tasks. Creating, prioritizing, and tracking tasks is a breeze with its minimalist yet user-friendly interface.
Cons
In my opinion, the only thing that could make Pivotal even more appealing would be a more modern-looking interface, while retaining its great simplicity and ease of use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Keerthana
Information Technology and Services, 500+ employees
Less than 6 months
“Pivot Tracker Review
Pros
This tool simplifies project and task tracking effortlessly. Its user-friendly interface and mobile app support make project management a breeze, offering a plethora of features for efficient team collaboration.
Cons
This tool provides access via the Android app, but in my experience, it is not as efficient as the web application.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Viveka
Information Technology and Services, 500+ employees
Less than a year
“Pivotal Tracker
Pros
It is fantastic for software development teams, supporting Agile principles seamlessly. Its real-time updates and integrations with platforms like GitHub and Slack enhance project visibility and workflow efficiency.
Cons
Pivotal Tracker offers both free and paid plans, but I find the paid plans might be expensive for small teams or startups.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
8
Emil
Health, Wellness and Fitness, 11-50 employees
More than a year
“Pivotal Tracker: A User's Perspective on the Strengths and Weaknesses
Pros
Having used Pivotal Tracker extensively, I can confidently say it is an excellent project management tool. Its simplicity fosters easy collaboration, and features like story mapping and progress tracking are invaluable.
Cons
Even though Pivotal Tracker has many wonderful features, there are some disadvantages as well. For instance, it is not the best choice for organizations with complex needs or for large projects, in my view.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Crispussia
Computer Software, 11-50 employees
More than a year
“Amazing for Scrum
Pros
I found the project progress tracking feature of Pivotal Tracker extremely helpful. It provided clear insights into project status and pending tasks.
Cons
The UI can be confusing and overwhelming at times, making it difficult for me to navigate and understand.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Thuthukani
Information Technology and Services, 51-100 employees
More than a year
“Pivotal Tracker
Pros
It have Smooth user interface, no complaints there!
Cons
I am unsure if Pivotal Tracker can really compete with its competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mansi
Information Technology and Services, 500+ employees
More than a year
“Pivotal Tracker - Great tool for Agile project management
Pros
The user interface is easy and simple, enabling seamless file sharing and powerful search capabilities.
Cons
I can't think of anything negative since it is a great tool for agile project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arian
Research, 500+ employees
“Easy tool to manage your project progress
Pros
Pivotal Tracker simplifies project collaboration, embodying proven agile methodologies.
Cons
Compared to Jira, it lacks a strong visual workflow designer, in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nicolas
Internet, 51-100 employees
More than a year
“Good project management software
Pros
The ease of use and visually pleasing task color coding make task management a breeze.
Cons
Sometimes it might be very slow or frozen.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Abba
Computer Software, 500+ employees
“Great for managing task
Pros
The automation in Pivotal Tracker is impressive, aiding administrators in predicting task complexities and estimating project durations accurately.
Cons
Using it for the first time is not so easy, especially when I want to customize a task.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Maria Cristina
Consumer Services, 500+ employees
Less than 6 months
“Keep your task updated
Pros
Pivotal Tracker provides insightful project and task updates using keywords, shortcuts, and easily understandable terms.
Cons
This could be satisfactory... I am still trying to figure it out.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ruban
Information Technology and Services, 500+ employees
More than a year
“Simply the best project management tool
Pros
I have recently started using Pivotal Tracker to manage my projects, and it is been a game-changer. Its strong integration with other apps and ease of adoption make it ideal for agile processes.
Cons
the UX is a bit difficult to use. I hope there is improvement in UX usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mostafa
Marketing and Advertising, 51-100 employees
More than a year
“Good if you really working Agile
Pros
Simple yet invaluable, Pivotal Tracker is a must-have for proper agile implementation.
Cons
Sometimes, in between sprints, when we need to temporarily change the methodology for a short period of time, PT isn't really good for those times, in my view.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
8
Functionality
3
Usha
Insurance, 11-50 employees
Less than a year
“Helpful agile project management tool
Pros
Pivotal Tracker is surprisingly user-friendly. I quickly grasped its various project types and appreciated its clear progress tracking.
Cons
Aesthetically, I think Pivotal Tracker could be better. I wish we could add attachments, screenshots, etc., in the story description.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Abhishek
Computer Software, 500+ employees
More than a year
“Best Application for Agile And Project Management
Pros
For managing projects, especially in agile environments, Pivotal Tracker is unbeatable. It's user-friendly and particularly beneficial for small businesses with multiple projects.
Cons
Sometimes handling more than one project is difficult on it and is very inconvenient. One more big inconvenience is that more of the managing stuff is manual, which could be automated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Maeghan
Computer Software, 51-100 employees
More than a year
“PT tracks well
Pros
Using Pivotal Tracker for our project management, bug tracking, and story creation has been incredibly helpful for our team.
Cons
Integrating this software with other platforms can be a bit confusing. I feel like it needs more frequent updates to match the evolving needs of our company.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Structure project management/ticketing system
Pros
With its deep integration with GitHub, Pivotal Tracker is my go-to project management system. Its minimal learning curve and focused feature set make it a time-saving tool for teams.
Cons
It can be too limiting; sometimes the icebox gets huge, and things get lost. SCRUM masters have to do their due diligence to keep things clean, in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Financial Services, 500+ employees
More than a year
“BPC - PT Review
Pros
This software boasts a clean and intuitive UX, perfect for project management and execution, especially for developers.
Cons
Pivotal Tracker is not as well integrated as its competitors with third-party collaboration tools, in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna
Computer Software, 500+ employees
Less than a year
“I prefer Jira, but pivotal tracker is not bad either
Pros
Adding multiple team members to work on a story is effortless with Pivotal Tracker. This feature simplifies paired programming by keeping track of who is working on each task.
Cons
Getting used to this tracker took time, especially since I was already familiar with another task manager. Finding specific stories and prioritizing tasks was challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Nirav
Automotive, 500+ employees
More than a year
“Systematic way to manage projects
Pros
Pivotal serves as a versatile SAAS platform, offering features like real-time collaboration for project management, easy story acceptance or rejection, and convenient story viewing based on their status.
Cons
When I first used it, the UX seemed outdated, almost like it is from a decade ago. Getting the hang of it was tough; I had to rely on someone's assistance or watch demo videos.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Amiril
Entertainment, 101-500 employees
More than a year
“Good tool for task tracking and prioritization
Pros
Personally, I appreciate Pivotal Tracker's Workspaces feature. It is beneficial when managing multiple projects simultaneously, allowing me to view more than one project at a time.
Cons
I found the UI confusing when I used it for the first time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Yaniv
Computer Software, 11-50 employees
More than a year
“Cool issue management software, suitable for small teams
Pros
I found the UX/UI of Pivotal Tracker pleasant to work with, especially for day-to-day tasks and management.
Cons
Unfortunately, the software did not adapt well to our expanding needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Karthik
Computer Software, 500+ employees
More than a year
“Good project management software
Pros
The clean and minimal user interface of Pivotal Tracker makes it easy to use and become familiar with.
Cons
I wish it had more features; sometimes it gets buggy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hannah
Education Management, 51-100 employees
Less than 6 months
“Downgrade from previous system
Pros
I find the Story view in Pivotal Tracker to be well-organized, with helpful search options. Although I anticipate the color coding will become even more useful once I get the hang of it.
Cons
Since I am not an admin, I hardly get a chance to interact with Epics and Stories on this platform.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
BRANDON
Financial Services, 500+ employees
More than a year
“Pivotal Tracker - BPC
Pros
I appreciate Pivotal Tracker's simplicity in work assignment and description fields. As a recent college graduate, it's intuitive to understand what tasks need to be done using this tool.
Cons
Locating completed tickets or those buried in the backlog was quite challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“For the scrum teams around
Pros
Using Pivotal Tracker is a nicer experience due to its clear-cut functionalities. It allows for easy marking of features and releases, smooth task management for developers, and straightforward addition of blockers. The intuitive UI contributes to a more productive workflow.
Cons
While the layout of buttons and links makes sense, the UI feels outdated in terms of design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bryce
Computer Software, 500+ employees
More than a year
“Great for Scrum
Pros
Pivotal Tracker excels in following the Scrum approach to software development. Assuming familiarity with Scrum, creating backlogs, grooming user stories, and sprint analysis are all fantastic features.
Cons
It is heavily focused on Scrum, which did not align with our diverse agile practices. We switched to Trello because of this limitation.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Tigran
Information Technology and Services, 11-50 employees
More than a year
“Pivotal Tracker Review
Pros
Among the agile management tools I've used, Pivotal is one of the simplest. Its straightforward flow, including Icebox, current iteration, and done states, is easy to navigate. Integrations with GitHub and Slack make it ideal for small projects and startups.
Cons
After using it for four years, a few cons stand out. There is no notification when updating story descriptions; you have to tag someone to notify them. The mobile app runs sluggishly on older iOS versions and crashes at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Damian
Internet, 500+ employees
Less than 6 months
“Subpar Management Software
Pros
It stands out as an agile-focused project management tool, featuring Kanban boards and comprehensive analytics.
Cons
The workflow and usability did not sit well with me; it felt clunky and hard to navigate. After two weeks, we opted for a different software.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
8
Functionality
8
Connie
Computer Software, 51-100 employees
More than a year
“Pivotal Tracker
Pros
This software enables us to create stories for specific tasks or projects, including integration with Fresh Desk tickets. The ability to add tasks for each story streamlines management and allows for easy tracking, saving significant time for our team.
Cons
I have no complaints. Whenever we faced issues or needed new features, the team was very responsive and accommodating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Varun
Logistics and Supply Chain, 11-50 employees
More than a year
“Good Product that can be Great
Pros
Pivotal Tracker comes with preset rules and branches, utilizing Sprint-related terminologies. Its clean UI provides a clear overview of tasks and their assignees.
Cons
Managing tracker cards' states is quite challenging and requires a steep learning curve.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Vedarth
Computer Software, 51-100 employees
Less than 6 months
“Your teams needs to learn and accommodate the software
Pros
It is highly reliable, with well-thought-out features, making it suitable for small teams without prior project management knowledge.
Cons
Pivotal feels rigid, it expects teams to conform to its structure rather than adapting to their workflow.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Mehak
Computer Software, 500+ employees
More than a year
“Most eligible tracker tool for an agile software development team.
Pros
The structured approach of Pivotal Tracker aids in managing and tracking agile development cycles effectively. The feature to estimate and track work through stories, along with velocity calculation for sprints, is particularly valuable.
Cons
It is too tailored for agile development, leaving little room for customization, which means paying for features we don't need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Good at making lists
Pros
Pivotal Tracker facilitates seamless collaboration for off-site team members, providing a visual representation of assigned tasks and their status updates.
Cons
It lacks reminders for task completion, which would be helpful. I wish there were alerts for overdue tasks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
“A simple software development management tracker
Pros
Pivotal Tracker offers simplicity along with Markdown formatting support, fostering a smooth software development flow.
Cons
Sometimes it feels too simplistic; the layout can feel cluttered, and organizing work into projects is awkward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Rachel
Computer Software, 51-100 employees
Less than 6 months
“Great product
Pros
I found Pivotal Tracker to be exceptionally easy-to-use, with a plethora of features that simplify tracking tasks.
Cons
More app capabilities would be great, but some users might find it challenging to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Maria
Internet, 101-500 employees
Less than 6 months
“Potential, but difficult to navigate
Pros
I appreciated the consolidated view of different project boards within Pivotal Tracker, making it effortless to manage tasks across various platforms and ticket types.
Cons
Navigating can be a challenge, especially with a lot of items added to each panel.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
6
Functionality
6
Rus
Financial Services, 11-50 employees
More than a year
“Decent Project Management Tool
Pros
Their intuitive interface eliminates the need for extensive training, making it easy for anyone to use.
Cons
Its functionality is slightly limited compared to its competitors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“Great tool for agile teams
Pros
The simplicity of Pivotal Tracker keeps our team focused, thanks to its straightforward interface and easy ticket prioritization and updates.
Cons
While it is on par with other agile tools, Pivotal Tracker lacks some features compared to JIRA.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“Agile - The Meh Parts
Pros
The UI of Pivotal Tracker is responsive and efficient, with convenient story templates and useful options for code and QA reviews.
Cons
This software seems designed to enforce strict Agile practices, which can be frustrating. It caters more to managers than developers and does not effectively track work progress.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Abhinav
Computer Software, 500+ employees
Less than a year
“Best available tracker for small teams and startups.
Pros
It is remarkably simple and user-friendly, offering smooth task transitions and a clear layout for viewing tasks.
Cons
Its lack of customization makes it less suitable for complex flows and large teams, leading to cluttered views.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brian
Information Technology and Services, 11-50 employees
More than a year
“Bugs be gone
Pros
This software serves as an excellent software for our QA/Support/Dev teams, facilitating workflow creation and centralized bug tracking.
Cons
Overall, we did not face many issues; it served its purpose well. Most issues stemmed from our own mistakes, like leaving old items in or adding duplicates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10