Total 101 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

50%

3

Stars

8%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

John

Healthcare, 11-50 employees

Less than a year

5.0
April 2024

“Pivotal Tracker for Excellent Project Management”

Pros

Pivotal Tracker helps me maintain control over my projects, ensuring resources are managed effectively.

Cons

Pivotal Tracker suggests aggressively to make every transaction reliable, according to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marco

Customer Service, 500+ employees

More than a year

5.0
April 2024

“Pivotal Tracker Is a Reliable Project Management Solution”

Pros

I am a big fan of Pivotal Tracker's impressive features. It works exceptionally well for our team and comes at an affordable price point.

Cons

I do not find any downsides to Pivotal Tracker. It is a reliable tool, in my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pedro

IT, 1-10 employees

More than a year

4.0
March 2024

“Easy to use but with some improvements needed”

Pros

I really appreciate how simple and familiar Pivotal Tracker is, especially with its integration with Jira. It makes project management a breeze.

Cons

I feel a lack of personal story visibility with Pivotal Tracker as it does not allow me to easily view and search for my own stories within a project.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dylan

IT, 11-50 employees

Less than a year

4.0
December 2023

“Not pretty, but highly functional”

Pros

This software nails the finer points of agile methodology, making it incredibly easy to execute agile workflows.

Cons

The UI of Pivotal Tracker, if I am being optimistic, is utilitarian; however, if I am being less kind, it appears dated and hard to look at.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2023

“Pivotal Tracker for Web developers”

Pros

Pivotal Tracker is my go-to for agile project management. Its simple interface makes it easy for newcomers, while its automatic velocity tracking and prioritization features streamline workflow planning.

Cons

From my perspective, if you are experienced in working with such software, Pivotal Tracker has limited functionality and customization capacity.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Ahmed

Customer Service, 500+ employees

4.0
November 2023

“Trial version is pretty helpful”

Pros

Trying out the trial version, I found Pivotal Tracker to be decent for what it offers. However, it didn't entirely convince me of its value if I were to subscribe.

Cons

It seems like too much is behind a paywall, yet I am unsure of the value it brings.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

JV

joao victor

IT, 500+ employees

Less than 6 months

5.0
November 2023

“IT management tool”

Pros

Collaboration is key with Pivotal Tracker. It facilitates seamless teamwork, and its reporting features offer a plethora of charts and metrics.

Cons

The main downside of Pivotal Tracker in my opinion is its price, followed by limitations in customization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K

Kimani

Accounting, 101-500 employees

More than a year

5.0
September 2023

“Track your Milestones”

Pros

The user interface of Pivotal Tracker is top-notch. Everything is intuitively placed, making navigation effortless. It's truly a lifesaver.

Cons

The occasional freezing of the platform can be quite annoying at times, in my view.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

L

Lucas

IT, 1-10 employees

More than a year

4.0
August 2023

“A minimalistic yet powerful project management tools”

Pros

It proved invaluable for managing our team's tasks. Creating, prioritizing, and tracking tasks is a breeze with its minimalist yet user-friendly interface.

Cons

In my opinion, the only thing that could make Pivotal even more appealing would be a more modern-looking interface, while retaining its great simplicity and ease of use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Keerthana

IT, 500+ employees

Less than 6 months

4.0
April 2023

“Pivot Tracker Review”

Pros

This tool simplifies project and task tracking effortlessly. Its user-friendly interface and mobile app support make project management a breeze, offering a plethora of features for efficient team collaboration.

Cons

This tool provides access via the Android app, but in my experience, it is not as efficient as the web application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Viveka

IT, 500+ employees

Less than a year

4.0
March 2023

“Pivotal Tracker”

Pros

It is fantastic for software development teams, supporting Agile principles seamlessly. Its real-time updates and integrations with platforms like GitHub and Slack enhance project visibility and workflow efficiency.

Cons

Pivotal Tracker offers both free and paid plans, but I find the paid plans might be expensive for small teams or startups.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

8

E

Emil

Healthcare, 11-50 employees

More than a year

4.0
January 2023

“Pivotal Tracker: A User's Perspective on the Strengths and Weaknesses”

Pros

Having used Pivotal Tracker extensively, I can confidently say it is an excellent project management tool. Its simplicity fosters easy collaboration, and features like story mapping and progress tracking are invaluable.

Cons

Even though Pivotal Tracker has many wonderful features, there are some disadvantages as well. For instance, it is not the best choice for organizations with complex needs or for large projects, in my view.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Crispussia

IT, 11-50 employees

More than a year

4.0
January 2023

“Amazing for Scrum”

Pros

I found the project progress tracking feature of Pivotal Tracker extremely helpful. It provided clear insights into project status and pending tasks.

Cons

The UI can be confusing and overwhelming at times, making it difficult for me to navigate and understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Thuthukani

IT, 51-100 employees

More than a year

5.0
November 2022

“Pivotal Tracker”

Pros

It have Smooth user interface, no complaints there!

Cons

I am unsure if Pivotal Tracker can really compete with its competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mansi

IT, 500+ employees

More than a year

5.0
October 2022

“Pivotal Tracker - Great tool for Agile project management”

Pros

The user interface is easy and simple, enabling seamless file sharing and powerful search capabilities.

Cons

I can't think of anything negative since it is a great tool for agile project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arian

IT, 500+ employees

4.0
October 2022

“Easy tool to manage your project progress”

Pros

Pivotal Tracker simplifies project collaboration, embodying proven agile methodologies.

Cons

Compared to Jira, it lacks a strong visual workflow designer, in my opinion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nicolas

IT, 51-100 employees

More than a year

3.0
August 2022

“Good project management software”

Pros

The ease of use and visually pleasing task color coding make task management a breeze.

Cons

Sometimes it might be very slow or frozen.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A

Abba

IT, 500+ employees

4.0
August 2022

“Great for managing task”

Pros

The automation in Pivotal Tracker is impressive, aiding administrators in predicting task complexities and estimating project durations accurately.

Cons

Using it for the first time is not so easy, especially when I want to customize a task.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

MC

Maria Cristina

Customer Service, 500+ employees

Less than 6 months

4.0
July 2022

“Keep your task updated”

Pros

Pivotal Tracker provides insightful project and task updates using keywords, shortcuts, and easily understandable terms.

Cons

This could be satisfactory... I am still trying to figure it out.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R

Ruban

IT, 500+ employees

More than a year

4.0
June 2022

“Simply the best project management tool”

Pros

I have recently started using Pivotal Tracker to manage my projects, and it is been a game-changer. Its strong integration with other apps and ease of adoption make it ideal for agile processes.

Cons

the UX is a bit difficult to use. I hope there is improvement in UX usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10