Total 96 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

48%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, N/A employees

More than a year

5.0

This is how we keep our team organized. With many projects and 2 continents - this makes it work.

Pros

The organization factor is immense with this tool! It allows us to stay organized as a whole company while facilitating collaboration among teams, regardless of their location.

Cons

I have found that email alerts do not always arrive promptly, which can hinder project progress. Fortunately, our team utilizes a Slack channel for effective communication and collaboration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

More than a year

4.0

Great tool to manage projects and time

Pros

With multiple projects across different areas of the company (sales, marketing, development, etc.), tracking and managing them is a breeze.

Cons

While there is some organization with tagging and epics, I wish there was a more structured way to order filtered stories.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G
Grant

Computer Software, 1-10 employees

Less than 6 months

5.0

Effective but not shiny. Makes following agile easy.

Pros

I appreciate how clear Pivotal Tracker is with its integration of workflow and methodology. Following an Agile Development methodology is remarkably easy with it.

Cons

Unlike other more consumer-friendly management tech, it lacks a certain "friendliness."

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, N/A employees

Less than 6 months

4.0

Great Project Management tool for engineering teams

Pros

Organization-wise, it excels in keeping us on track on multiple levels from week-to-week sprints to organizing based on tags. It's straightforward to project tasks for the next few weeks and search through the backlog.

Cons

Navigating it was initially challenging, but after about a month, I became accustomed to how my team used it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Abdul-Mumeen

Information Technology and Services, 500+ employees

Less than a year

5.0

The best story-based project planning tool

Pros

I am really impressed by the well-established processes built upon agile methodology in software development.

Cons

My main concern lies with the algorithm used for calculating team strength. When non-developers, such as project owners, are involved, it can skew the assessment inaccurately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Pivotal Tracker is our daily agile management tool at a tech startup.

Pros

Pivotal Tracker is excellent for agile product teams, facilitating easy organization of cadence and two-week sprints.

Cons

Pivotal Tracker proves challenging for product teams managing multiple project boards. It is difficult to keep track of assignments across various projects and to monitor outstanding questions without combing through email notifications.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

P
Prateek

Not Specified, N/A employees

Less than a year

5.0

Keeps track of your software development

Pros

I appreciate its overall functionality, including email notifications for activities, good team collaboration, and helpful goal-setting features.

Cons

Improvement in the UI for a better user experience would be welcome. Additionally, the pricing could be more accommodating for most users.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10

E
Evan

Not Specified, N/A employees

Less than a year

4.0

Easy to collaborate with no fuss.

Pros

The ease of use allows seamless communication among multiple parties. The ability to reference and call out is a significant advantage.

Cons

It lacks mobile-friendliness unless used on a tablet or larger mobile screen. Further optimization is needed for a smoother experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Been an extremely helpful tool for project management with our development team

Pros

It provides insights into the pace and trajectory based on completed tasks, making large projects manageable.

Cons

I have not encountered any issues. As someone focused on project management, I have found it efficient for creating and assigning tasks to developers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B
Bob

Computer Software, 500+ employees

More than a year

4.0

Great for managing Development life cycles

Pros

It is ideal for companies with agile structures, enabling developers to connect with end-users from anywhere via the mobile app.

Cons

The inability to export data and analytics from the application is a drawback. Having the option to export to flat files or other formats like XML would facilitate integration with other applications.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Improve your software development and tracking with PT!

Pros

Having used this tool for over a year, I have witnessed significant improvements in management efficiency. Teams collaborate better, bugs get fixed faster, and there's visible improvement with each sprint.

Cons

It is difficult to find any significant drawbacks. The software is well-maintained, and user input seems to shape its development effectively.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

3.0

Feature rich, but a bit clunky

Pros

The API makes it effortless to automate story creation and maintenance for development lifecycle tasks.

Cons

Interacting directly with the platform feels clunky and unintuitive at times. The search feature, in particular, seems overly complicated.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

I use this as a Software Engineer on a scrum team daily, and enjoy the process it enforces.

Pros

I am fond of the interface's drag-and-drop/re-order functionality and its high level of customization. The ability to tag, rename, and add new categories is remarkable.

Cons

The challenge lies in keeping track of who's working on what, especially within a large team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A
Ashish

Computer Software, 101-500 employees

More than a year

4.0

Very simple and easy to understand project management tool

Pros

Pivotal Tracker is a lightweight project management tool with an easy-to-understand interface, encompassing most features of advanced project management tools.

Cons

It lacks support for task estimation in hours, as seen in JIRA.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Helps keep different departments on the same page when it comes to shared projects.

Pros

It offers an easy way to categorize and prioritize projects while providing detailed scope information. It ensures everyone is up-to-date on progress, blockers, and project status.

Cons

The tracking aspect tends to cater to the preferences of the most frequent user. While customization options abound, they don't always align with everyone's goals. Project reminders could help prevent oversights, though notifications generally work well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, N/A employees

More than a year

4.0

Concise product for agile development

Pros

The story filtering options are nice, and the analytics views are helpful for tracking project trends and sprint velocity.

Cons

The UX feels cumbersome, and there is a noticeable lack of integration with version control or team collaboration platforms.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8