Total 96 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

48%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Daniel

Entertainment, 11-50 employees

More than a year

4.0

Gamifying Our Team's Productivity

Pros

This software simplifies managing multiple projects simultaneously, providing visibility into team progress and project durations through its points system.

Cons

Bulk adding similar tasks would save a lot of time instead of doing them one by one.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

J
Joshua

Hospitality, 11-50 employees

More than a year

4.0

From a developer standpoint, it's straightforward.

Pros

I appreciate the clear listing of blockers and project stages within Pivotal Tracker, aiding in efficient project management.

Cons

I found the process of marking projects unclear, especially beyond basic functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Fast driven

Pros

Transitioning from Jira to Pivotal Tracker has been enlightening. Its intuitive navigation, timeline setting, and icebox feature make it a superior choice for development projects.

Cons

While not the most intuitive, it is to be expected for a powerful app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P
Paul

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

Very neat and organised way of planning your project

Pros

It is indispensable for planning project features, chores, and releases. Integration with GitHub automates task updates, streamlining our workflow.

Cons

There is a shortage of helpful tutorials, which makes learning the application challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

J
Jessica

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0

Making Teamwork Easy!

Pros

Pivotal Tracker facilitates real-time project planning and collaboration for our entire team. The drag-and-drop feature enhances usability.

Cons

I genuinely enjoyed using this software; it is the most intuitive among similar products I've tried.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J
Jyoti

Information Technology and Services, 1-10 employees

Less than a year

5.0

Pivotal - a tool with ease of use

Pros

Their ease of use and developer-friendly interface make it my preferred choice for software development tasks.

Cons

The lack of time tracking functionality for stories is disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Alexis

Computer Software, 1-10 employees

More than a year

5.0

Nice-looking app to help keep agile teams organized

Pros

Their user-friendly design and customizable features make it ideal for agile teams, ensuring organized progress tracking and detailed story management.

Cons

More customization options and a product management approach in design would greatly enhance usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Efficient tool for Agile planning, although a bit rusty

Pros

Once familiar with it, Pivotal Tracker's stack-based task organization and drag-and-drop functionality are highly intuitive and useful.

Cons

It is frustrating to have to work around its limitations, and the outdated graphics and colors are a downside.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M
Mofoyeke

Management Consulting, 1-10 employees

Less than a year

5.0

Sleek project/task management tool

Pros

I appreciate the customizable dashboard in Pivotal Tracker, tailored to my preferences. As a team lead, it enables me to track tasks and progress seamlessly.

Cons

It might not be suitable for larger teams due to potential clutter on the dashboard, but for small businesses like mine, it's a smart co-working tool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Alex

Higher Education, 500+ employees

Less than a year

4.0

Great once you get the basics down.

Pros

It offers a wide range of tools catering to both basic and advanced users.

Cons

It took my team some time to grasp its functions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

J
Javier

Computer Software, 11-50 employees

4.0

Great For Agile Project

Pros

The organization of agile projects within Pivotal Tracker, coupled with tag-based search functionality, simplifies information retrieval.

Cons

Sometimes, the interface feels overwhelming with too much information, requiring meticulous organization to remain productive.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

G
Greg

Computer Software, 11-50 employees

Less than 6 months

4.0

A good agile tool for software and dev teams.

Pros

The ability to tag team members in comments and integrate with third-party apps like Slack and GitHub adds to Pivotal Tracker's versatility.

Cons

It tends to be slow and buggy, especially on mobile, and lacks data export capabilities.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C
Catherine

Computer Software, 101-500 employees

Less than 6 months

4.0

Keeps things organized

Pros

Pivotal Tracker effectively keeps our development projects organized, providing clarity on project stages and testing requirements.

Cons

Personally, I struggled with navigation, but once I focused on specific aspects, I could figure it out quickly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Good enough to manage small and medium sized projects

Pros

Its extensive customization options accommodate various management styles and processes, with a lightweight interface ensuring smooth performance.

Cons

The outdated UI detracts from the overall experience, making it difficult to adapt after using more modern alternatives.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

E
Ethan

Internet, 11-50 employees

More than a year

1.0

Incredibly slow and laggy to the point of hurting team productivity

Pros

The user interface is really nicely done, and I find it intuitive to use and quick to learn.

Cons

Personally, I find the software frustratingly sluggish. Loading a simple webpage can be an exercise in patience, taking up to two minutes from scratch.

Rating Distribution

Ease of use

1

Value for money

5

Customer Support

3

Functionality

3

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

I used pivotal tracker to manage my product timeline

Pros

It has been invaluable in maintaining our product timeline and facilitating collaboration with the engineering team.

Cons

It is difficult to learn and the abundance of unused features can clutter the interface at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Pivotal is an awesome piece of software, I've loved and used it since the day I discovered it.

Pros

I adore how effortless estimates are on stories, how it tracks velocity, how simple it is to use, and it's a fantastic price point for my business.

Cons

When everything's thrown together, it can become quite a handful to manage. Yet, I find that aspect oddly appealing. It does require some tidying up, but that's part of the charm for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

G
Greg

Farming, 11-50 employees

More than a year

5.0

We use Pivotal Tracker for s/w development task management, and some project tracking.

Pros

It is quite user-friendly, with excellent third-party integrations (like Slack and GitHub). The level of detail within each task item is commendable, and the app updates seamlessly when multiple people are editing tasks simultaneously.

Cons

I have not noticed many shortcomings. Perhaps more customization options for task attributes or sprint/project details would be beneficial, although we have not felt limited by this.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeremy

Not Specified, N/A employees

More than a year

4.0

We use pivotal to track all of our engineering projects broken out into the different tasks.

Pros

It is a robust development tracking tool that keeps us very organized in our weekly and long-term development planning.

Cons

It was not the most intuitive setup initially. It took some time to fully grasp its benefits and features. Perhaps a clearer introduction would have expedited the learning process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
James

Online Media, 1-10 employees

More than a year

5.0

This tool will greatly speed up your project workflow

Pros

I am enamored with agile development, and this tool offers everything needed to implement the agile workflow effectively.

Cons

My only desire would be for better integration with third-party apps and sites. Aside from that, I have no qualms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10