Environmental services, 11-50 employees
“Difficult to use sometimes.”
Pros
It is a fantastic tool to utilize, particularly when managing many sites. Planview and Microsoft Project are highly similar, which makes implementation simpler. It is also useful for monitoring finances across many projects.
Cons
The interface makes it difficult to find allocated projects and line items to show expenditures and add time tracking to them. Although the portal is simple to use, new users may find the interface challenging.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Automotive, 101-500 employees
“Good for time tracking.”
Pros
There are a lot of features we love about this software. For example, allocating resources to the person per the CAPEX and OPEX budget codes and reporting capabilities such as project status, estimated vs. actual hours worked etc. It is also helpful in managing the project portfolio.
Cons
It is challenging to use due to a steep learning curve. It does regularly crash and glitch, and there is no way to quickly fix a mistake. When your business is working on many different projects, and the navigation and search features frequently dont perform properly, it can become inconvenient.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Environmental Services, 11-50 employees
“Works, but not too easy.”
Pros
Even though it has only been a few months since we switched to Planview from another software, I wish we had done it sooner. Working with it and obtaining the information we require has been great. I particularly appreciate the opportunities for financial analysis across several projects.
Cons
The names of several of the columns in Planview dont make sense, which is what I like least about it. For instance, "Project Start Date" stops displaying the accurate project date after the project begins. Also, not all but some of the employees have found the software difficult to use.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Financial Services, 500-999 employees
“Love using it”
Pros
It is very easy to track time and keep projects neat and organized.
Cons
Exporting timesheets into other formats is not really supported.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
“A mostly positive experience”
Pros
The feature I love the most is that email-based users can be unlimited so any visitors or temporary workers do not end up costing us extra. User interface is very intriguing.
Cons
They have an online self help portal but that seems unfinished. Tech support is useless as well.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Computer Software, 1000+ employees
“Clarizen is a great project management tool”
Pros
Customer support team is so amazing I cannot stop praising them. I had formulated a system that would automate my work and Planview team actually went ahead and made it a full-fledged feature for us!
Cons
Pricing. Some fixed costs options should be introduced
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Automotive, 50-99 employees
“PM tool itself is good but we had some other priorities”
Pros
It is very similar to MS projects and if you are switching from that to Planview then you will find it easy to adjust. It is somewhat cheaper than MS projects when comparing overall.
Cons
MS projects is plagued with so many complications. Sadly, Planview has followed suit. It is not capable of handling all our requirements from a PM software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Computer Software, 500-999 employees
“Everything we needed to take our team to the next level!”
Pros
We have been effectively managing so many of our projects at the same time while having insights on how to make better business decisions.
Cons
Complex business problems needs complex software but the implementation is where it all went sideways for us. Transition should have been easier.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Electrical Manufacturing , 1000+ employees
“The best project tracking system”
Pros
We have successfully eliminated delays utilizing excellent progress tracking features of Clarizen. With just a few clicks, you can see all the risk points and define next steps.
Cons
Customer support seems negligent. Often dont even reply to questions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
