Total 97 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

8%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Martina

Law Practice, 1-10 employees

Free Trial

5.0

Priority Matrix helped me to organize my tasks.

Pros

I loved the color code and priority code settings.

Cons

My office would not cover the expense to maintain this product and suggested alternatives with similar free options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Wilfried

Writing & Editing, N/A employees

Less than a year

5.0

A Mixed Bag of Efficiency

Pros

I must commend the fantastic customer support provided by the team behind this product. Their proactive and engaging approach has undoubtedly set a high bar for other companies. They've been swift in addressing my concerns and have shown a genuine commitment to ensuring customer satisfaction. This level of support has instilled confidence in the product's future development.

Cons

A major hiccup that has marred my experience is the occasional task deletion or movement when I click on one. This unexpected behavior has caused confusion and wasted my time, as I have had to retrace my steps and reorganize my tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R
Reece

Civil Engineering, N/A employees

More than a year

5.0

Visual Task Management

Pros

The visual task and priority management, the ability to manually rearrange priorities, and the access across multiple devices are the best features for me.

Cons

There is not really much I can think of except maybe being able to adjust the width of the details area on the right-hand side when in a web browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Construction, 1-10 employees

Less than 6 months

5.0

Priorities

Pros

It seems like PM has a lot of features and ways for me to get tasks done according to my individual needs.

Cons

At first glance, it seems overwhelming to learn everything I need to know to get started. It doesn't seem like the simplest app just based on the appearance of the layout.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

6

M
Marko

Environmental Services, N/A employees

Less than a year

5.0

A great tool for planning, understanding, and managing your workload

Pros

First of all, I really appreciate the amazing customer service that the Priority Matrix team offers. Any question that I had was addressed quickly and professionally. I also really appreciate the flexibility that the software offers. On top of the usual priority matrix quadrants, I can customize all the names of the quadrants to best suit my own way of looking at work (or rather life).

Cons

While I am sure there are ways to improve this product, I struggle to identify them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Victor

Computer Software, 11-50 employees

More than a year

5.0

Great product

Pros

It is easy for me to set up projects related to different operational needs of the company and manage the team involved in each project.

Cons

I struggled a bit to get my team to adopt Priority Matrix. It requires a shift in how we operate daily. Once people get used to this task management tool, they see its value.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marc

Information Technology & Services, 1-10 employees

Free Trial

4.0

Keep your tasks and Priorities Organized

Pros

I find lots of flexibility in how I use the platform, benefit from online guides and training, and appreciate the integration options.

Cons

To really get real value, I need to understand how the product is designed to work and take extensive time to figure out how best to use many of the functions. The main screen or view can be confusing to someone just trying the application.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

4

Functionality

8

J
James

Management Consulting, 1-10 employees

More than a year

5.0

Excellent Platform to Execute a Strategy by Turning Ideas into actions!

Pros

Using Priority Matrix has allowed me and my clients to be more productive and get the right things done on time! I specifically like the customization and flexibility offered by PM. Since I work with a diverse group of people, many have adopted a similar approach and have specific categories of prioritization. Priority Matrix allows me to utilize my client's categories with ease, adding a customer-centric approach to my work.

Cons

I don't have any strong dislikes. As I begin to fully leverage the capabilities, I expect to find opportunities for improvement. Based on my interactions with the PM team, I'm confident they will listen and carefully determine improvements that will best suit users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Andrea

Government Administration, 500+ employees

5.0

Prefer KanBan Flow

Pros

Its fairly easy for me to use and understand, and I can see all content in a browsable area.

Cons

I prefer a Kanban flow style. This may be great for other users, but it was challenging for me to think through the project in this format.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

D
Daniel

Religious Institutions, 500+ employees

More than a year

5.0

Priority Matrix, a Tool for Curating Your Top Projects & Ideas

Pros

I like their offering of a dozen effective matrices and the ability to design and color-code my own.

Cons

Understandably, my non-profit isn't funding me to use it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

W
William

Information Technology & Services, N/A employees

Free Trial

5.0

Great PM tool for visualizing project priorities and schedules for S/M teams

Pros

The visual design is well thought out and makes sense to me, especially since I have to prioritize multiple tasks or I get sidetracked too easily.

Cons

It's a little difficult to get around at first, but it makes sense once I get used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J
jacob

Not Specified, N/A employees

Less than 6 months

4.0

once set up very easy to use

Pros

The software is straight to the point. Once set up, it is very easy for me to use and implement with my staff to keep track of their daily, weekly, and monthly assignments.

Cons

I manage various cafes, and whenever I go to duplicate a project with the same items for a different location, the items slowly begin to disappear, and I end up having to make the project from scratch.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

M
MELISSA

Real Estate, N/A employees

More than a year

5.0

Easy to use

Pros

Having an app for people on the go is a great feature. I love completing tasks and putting notes as an update for each task.

Cons

The software does not need four squares. It's either Urgent or Not Urgent. I only usually use two squares anyway.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C
Catherine

Not Specified, N/A employees

Less than 6 months

4.0

The program is great so far. We have only been using it for about 2 weeks but it is helping!

Pros

I like the ability to see what is due now. I also enjoy staying in contact with my co-workers on mutual projects to assign tasks and know when they are complete.

Cons

I wish there were more matrix blocks! I would like to see the ability to add another box for an additional category as needed. Sometimes looking at everything all at once can feel slightly overwhelming; it would be nice to have the tasks pop up only when they are due.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

K
Katy

Not Specified, N/A employees

More than a year

1.0

This tool helps me keep all my tasks organized and I have recommended it to many people.

Pros

I love the ability to move tasks around as priorities change, add due dates, reminders, and notes. I used to be constantly writing and re-writing to-do lists, and sometimes things would get lost. I use my 4 quadrants like this: Work due ASAP, Work due soon, Long-term work, and back burner.

Cons

The visual design needs to be updated. I like the visual appeal of Google Keep, but they do not have the functionality PM does. Maybe some options for different fonts and other options other than the four quadrants? Also, I would like to be able to show just one of the quadrants and make it smaller to go on my desktop without taking up too much space. An integration with iCal would also be good, so everything with a deadline can also be on my calendar if I choose. I like that it syncs to my app on the desktop and phone, but I do not like how there is that sign-in screen. I want it all to be automatic and seamless like Google Keep is. I have had instances where one updates and the other does not, and then I get doubles or things get confusing. Also, the base price is expensive. I think it is worth it personally, but when I recommend it, I can't see too many people using it. I think it would be especially good for students and have recommended it to parents of middle school students who are having a hard time keeping organized. What if you had a "lite" version for students that was a lower cost? It would only have four quadrants and just one project or something.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

M
Matt

Government Administration, N/A employees

Less than 6 months

5.0

Very valuable to me, and I hope it will become more so as our group collaborates more

Pros

Their features like the calendar, analytics, drag and drop, and integration with Outlook. Even though I have not used all the features much yet as we cement the basics, the core features are very helpful. Our service center has the helpdesk software, and I have PM!

Cons

I wish it was fully featured browser-based (no client) and flexible enough to create XxX matrices as opposed to being limited to 4x4.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tommy

Not Specified, N/A employees

More than a year

3.0

It's a good implementation of Eisenhower Matrix to manage tasks.

Pros

As a native application, its quick. I can use different types of matrices like Eisenhower, GTD, SWOT, etc. The data is synchronized to the cloud and available from many computers or mobile devices.

Cons

The application is simple to use, and there are a lot of features, but the user interface could be more modern and simplified. It feels a little bit dated, but it works well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C
Christina

Human Resources, N/A employees

Less than a year

3.0

Quite useful.

Pros

It enables me to keep status information all in one place, and each member of my team can update and track what's going on.

Cons

I think each action point should have a mandatory or automatic time/date to act or expire so that I get notified in case I forget something. Or perhaps a blinking icon or color change as a constant alert until I turn it off or complete it. If I have a lot of projects on the system, I sometimes miss overdue items.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

E
EDWARD

Financial Services, N/A employees

Less than a year

4.0

Great App the promotes the need to rank task in terms of what is critical.

Pros

It allows me to make important meeting notes that can then be emailed or exported to an app like OneNote for future reference.

Cons

Not much for now. It would be great if the notes section had the ability to have a numbered list.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J
Jerenimo

Not Specified, N/A employees

Less than a year

5.0

Great experience. It really helps to organize and been noticed of everybodys work.

Pros

I find it easy to use and quite visually appealing. It lets me customize to differentiate my projects. It keeps everybody connected, sending alerts when someone updates a task. The support service is great, and the webinars are helpful too.

Cons

It does not check if I put too many tasks for one day, and the sum of the hours is greater than the time I have in a working day. It would be nice to have the possibility to assign people, time, and money to the tasks so I can check (in a simple way) the impact of the project.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9