Overall Rating

4.4

97 Reviews

Rating Distribution

5

star

(61)

4

star

(24)

3

star

(8)

2

star

(2)

1

star

(2)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

filter

Filters

Sort by:

Priority Matrix helped me to organize my tasks.
Pros

I loved the color code and priority code settings.

Cons

My office would not cover the expense to maintain this product and suggested alternatives with similar free options.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Martina

Law Practice, 1-10 employees

Free Trial

July 2023

A Mixed Bag of Efficiency
Pros

I must commend the fantastic customer support provided by the team behind this product. Their proactive and engaging approach has undoubtedly set a high bar for other companies. They've been swift in addressing my concerns and have shown a genuine commitment to ensuring customer satisfaction. This level of support has instilled confidence in the product's future development.

Cons

A major hiccup that has marred my experience is the occasional task deletion or movement when I click on one. This unexpected behavior has caused confusion and wasted my time, as I have had to retrace my steps and reorganize my tasks.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Wilfried

Writing & Editing, N/A employees

Less than a year

May 2023

Visual Task Management
Pros

The visual task and priority management, the ability to manually rearrange priorities, and the access across multiple devices are the best features for me.

Cons

There is not really much I can think of except maybe being able to adjust the width of the details area on the right-hand side when in a web browser.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Reece

Civil Engineering, N/A employees

More than a year

March 2023

Priorities
Pros

It seems like PM has a lot of features and ways for me to get tasks done according to my individual needs.

Cons

At first glance, it seems overwhelming to learn everything I need to know to get started. It doesn't seem like the simplest app just based on the appearance of the layout.

Ease of use

8

Value for money

4

Customer Support

4

Functionality

6

Daniel

Construction, 1-10 employees

Less than 6 months

November 2022

A great tool for planning, understanding, and managing your workload
Pros

First of all, I really appreciate the amazing customer service that the Priority Matrix team offers. Any question that I had was addressed quickly and professionally. I also really appreciate the flexibility that the software offers. On top of the usual priority matrix quadrants, I can customize all the names of the quadrants to best suit my own way of looking at work (or rather life).

Cons

While I am sure there are ways to improve this product, I struggle to identify them.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Marko

Environmental Services, N/A employees

Less than a year

May 2022

Great product
Pros

It is easy for me to set up projects related to different operational needs of the company and manage the team involved in each project.

Cons

I struggled a bit to get my team to adopt Priority Matrix. It requires a shift in how we operate daily. Once people get used to this task management tool, they see its value.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Victor

Computer Software, 11-50 employees

More than a year

July 2021

Keep your tasks and Priorities Organized
Pros

I find lots of flexibility in how I use the platform, benefit from online guides and training, and appreciate the integration options.

Cons

To really get real value, I need to understand how the product is designed to work and take extensive time to figure out how best to use many of the functions. The main screen or view can be confusing to someone just trying the application.

Ease of use

4

Value for money

8

Customer Support

4

Functionality

8

Marc

Information Technology & Services, 1-10 employees

Free Trial

August 2020

Excellent Platform to Execute a Strategy by Turning Ideas into actions!
Pros

Using Priority Matrix has allowed me and my clients to be more productive and get the right things done on time! I specifically like the customization and flexibility offered by PM. Since I work with a diverse group of people, many have adopted a similar approach and have specific categories of prioritization. Priority Matrix allows me to utilize my client's categories with ease, adding a customer-centric approach to my work.

Cons

I don't have any strong dislikes. As I begin to fully leverage the capabilities, I expect to find opportunities for improvement. Based on my interactions with the PM team, I'm confident they will listen and carefully determine improvements that will best suit users.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

James

Management Consulting, 1-10 employees

More than a year

May 2020

Prefer KanBan Flow
Pros

Its fairly easy for me to use and understand, and I can see all content in a browsable area.

Cons

I prefer a Kanban flow style. This may be great for other users, but it was challenging for me to think through the project in this format.

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

Andrea

Government Administration, 500+ employees

September 2019

Priority Matrix, a Tool for Curating Your Top Projects & Ideas
Pros

I like their offering of a dozen effective matrices and the ability to design and color-code my own.

Cons

Understandably, my non-profit isn't funding me to use it.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Daniel

Religious Institutions, 500+ employees

More than a year

June 2019

Great PM tool for visualizing project priorities and schedules for S/M teams
Pros

The visual design is well thought out and makes sense to me, especially since I have to prioritize multiple tasks or I get sidetracked too easily.

Cons

It's a little difficult to get around at first, but it makes sense once I get used to it.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

William

Information Technology & Services, N/A employees

Free Trial

May 2019

once set up very easy to use
Pros

The software is straight to the point. Once set up, it is very easy for me to use and implement with my staff to keep track of their daily, weekly, and monthly assignments.

Cons

I manage various cafes, and whenever I go to duplicate a project with the same items for a different location, the items slowly begin to disappear, and I end up having to make the project from scratch.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

jacob

Not Specified, N/A employees

Less than 6 months

December 2018

Easy to use
Pros

Having an app for people on the go is a great feature. I love completing tasks and putting notes as an update for each task.

Cons

The software does not need four squares. It's either Urgent or Not Urgent. I only usually use two squares anyway.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MELISSA

Real Estate, N/A employees

More than a year

December 2018

The program is great so far. We have only been using it for about 2 weeks but it is helping!
Pros

I like the ability to see what is due now. I also enjoy staying in contact with my co-workers on mutual projects to assign tasks and know when they are complete.

Cons

I wish there were more matrix blocks! I would like to see the ability to add another box for an additional category as needed. Sometimes looking at everything all at once can feel slightly overwhelming; it would be nice to have the tasks pop up only when they are due.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Catherine

Not Specified, N/A employees

Less than 6 months

December 2018

This tool helps me keep all my tasks organized and I have recommended it to many people.
Pros

I love the ability to move tasks around as priorities change, add due dates, reminders, and notes. I used to be constantly writing and re-writing to-do lists, and sometimes things would get lost. I use my 4 quadrants like this: Work due ASAP, Work due soon, Long-term work, and back burner.

Cons

The visual design needs to be updated. I like the visual appeal of Google Keep, but they do not have the functionality PM does. Maybe some options for different fonts and other options other than the four quadrants? Also, I would like to be able to show just one of the quadrants and make it smaller to go on my desktop without taking up too much space. An integration with iCal would also be good, so everything with a deadline can also be on my calendar if I choose. I like that it syncs to my app on the desktop and phone, but I do not like how there is that sign-in screen. I want it all to be automatic and seamless like Google Keep is. I have had instances where one updates and the other does not, and then I get doubles or things get confusing. Also, the base price is expensive. I think it is worth it personally, but when I recommend it, I can't see too many people using it. I think it would be especially good for students and have recommended it to parents of middle school students who are having a hard time keeping organized. What if you had a "lite" version for students that was a lower cost? It would only have four quadrants and just one project or something.

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

Katy

Not Specified, N/A employees

More than a year

November 2018

Very valuable to me, and I hope it will become more so as our group collaborates more
Pros

Their features like the calendar, analytics, drag and drop, and integration with Outlook. Even though I have not used all the features much yet as we cement the basics, the core features are very helpful. Our service center has the helpdesk software, and I have PM!

Cons

I wish it was fully featured browser-based (no client) and flexible enough to create XxX matrices as opposed to being limited to 4x4.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Matt

Government Administration, N/A employees

Less than 6 months

November 2018

It's a good implementation of Eisenhower Matrix to manage tasks.
Pros

As a native application, its quick. I can use different types of matrices like Eisenhower, GTD, SWOT, etc. The data is synchronized to the cloud and available from many computers or mobile devices.

Cons

The application is simple to use, and there are a lot of features, but the user interface could be more modern and simplified. It feels a little bit dated, but it works well.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Tommy

Not Specified, N/A employees

More than a year

November 2018

Quite useful.
Pros

It enables me to keep status information all in one place, and each member of my team can update and track what's going on.

Cons

I think each action point should have a mandatory or automatic time/date to act or expire so that I get notified in case I forget something. Or perhaps a blinking icon or color change as a constant alert until I turn it off or complete it. If I have a lot of projects on the system, I sometimes miss overdue items.

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

Christina

Human Resources, N/A employees

Less than a year

November 2018

Great App the promotes the need to rank task in terms of what is critical.
Pros

It allows me to make important meeting notes that can then be emailed or exported to an app like OneNote for future reference.

Cons

Not much for now. It would be great if the notes section had the ability to have a numbered list.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

EDWARD

Financial Services, N/A employees

Less than a year

November 2018

Great experience. It really helps to organize and been noticed of everybodys work.
Pros

I find it easy to use and quite visually appealing. It lets me customize to differentiate my projects. It keeps everybody connected, sending alerts when someone updates a task. The support service is great, and the webinars are helpful too.

Cons

It does not check if I put too many tasks for one day, and the sum of the hours is greater than the time I have in a working day. It would be nice to have the possibility to assign people, time, and money to the tasks so I can check (in a simple way) the impact of the project.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Jerenimo

Not Specified, N/A employees

Less than a year

November 2018

perfect to manage a project, monitor its processes and take the work in a more organized way
Pros

It is a good application for me to follow and organize the work of a project in the most optimal way. The interface is comfortable and easy to use, allowing me to keep track of planning periods and monitor progress.

Cons

The platform should handle more languages so that more people can use it. Depending on its use, the cost may vary.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Verified Reviewer

Not Specified, 500+ employees

Less than 6 months

November 2018

It has been helpful to use for our team.
Pros

The notifications to everyone on the team when someone has completed a task is appealing to me . It has helped me know what my supervisor would like me to focus on.

Cons

This software will experience glitches where I cannot check off a task. I log off and log back in, and sometimes it works, sometimes it doesn't.

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Ashley

Construction, N/A employees

Less than a year

October 2018

Love this program
Pros

This software is very powerful in helping to organize the office and all of the different duties that everyone does. The support from the company is great, as they check in often to see if I need help.

Cons

It is a little confusing at first and takes some time to get to know it. I really need to get all of the people on the team to believe in it for it to work well for us.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nicole

Medical Practice, N/A employees

More than a year

October 2018

I love Priority Matrix. Easy to use. Great value.
Pros

It helps me ensure nothing gets missed and keeps me on track in terms of prioritizing competing demands. I can see everything at a glance, and it means no more scraps of paper.

Cons

There is a lack of design customization.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Scott

Government Administration, N/A employees

More than a year

October 2018

A Clean Method to Organize Your Projects
Pros

This software gives me a wide berth,a platform to freely express the various stages of my multiple ongoing projects. They are all under one umbrella, but the system design allows me to address them independently, which in some cases helps me generate more ideas.

Cons

It seems very pushy, as though trying to force itself to be my main go-to app. I definitely don't like that.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Kimberley

Education Management, N/A employees

Less than 6 months

October 2018

Comfortable
Pros

I find the organization for my team members to be nice, with a good link to Outlook. It's easy for me to access, offers good value, and provides great support whenever I need something.

Cons

I am using it for a project/design management tool and have some limitations for visibility by everyone involved.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Daren

Not Specified, N/A employees

More than a year

September 2018

I wouldnt work the way I do without PM.
Pros

The thing that I like most is having all tasks in front of me, backed up to the cloud. Once a task is recorded, it won't be complete until I mark it as done, so I will never forget to do something that has been asked of me. I don't have to worry about losing a piece of paper or diary with my to-do list inside, it's all saved to my account.

Cons

With a relatively full list of items, the mobile app is cluttered to the point that I don't use it while I am out and about. I think it would benefit from a different layout option than the desktop app, as it has a much smaller screen size to work with. The desktop app could be more beautiful too.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Joe

Not Specified, N/A employees

More than a year

September 2018

Excellent. Couldn't be better
Pros

What i most like about it their attention to detail and the ability to do so much in it. It is a very powerful, detail-oriented program perfect for my needs.

Cons

Nothing. It works like a charm. Off the top of my head, I can't think of anything I don't like about it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J.D.

Not Specified, N/A employees

Less than 6 months

September 2018

Helps me get the job done
Pros

Priority Matrix provides easy task management between different teams within my company, allowing a clear communication link across the whole business day-to-day.

Cons

It tends to have a mind of its own sometimes. I click a task, and another gets deleted or moved. I also find the notes tab lags, so I think there are no notes; however, later, they appear.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Rob

Retail, N/A employees

More than a year

September 2018

Working with Priority Matrix really settles you down as to what is important - schedule wise.
Pros

It helps me organize my thoughts. I tend to globalize my thoughts, causing me to lose track of individual steps that are important in reaching my goals. As a screenwriter/publisher, I have a lot of things going on, most connected in one way or another.

Cons

I am not seeing the whole picture/projects and how each relates to each other. Because I have many activities, not seeing this causes me to use other programs such as Scapple or Mindjet to see how they relate and figure out which one to tackle first.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

W.L.

Not Specified, N/A employees

More than a year

September 2018

Great tool for managing and keeping track of disparate projects and tasks
Pros

The interface is great, customizable, intuitive, and very quick to read. The app syncs great between my mobile and desktop devices.

Cons

The team pricing is a bit high given it is not on most big companies' standard software packages.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Verified Reviewer

Medical Devices, 500+ employees

Less than a year

September 2018

Simple yet very (visually) effective tool to organise and manage your to do list
Pros

I love the 4 quadrants and the fact that I can customize the labels, colors, etc. I have the ability to set due dates, drag and drop to delete, and choose icons for each item.

Cons

I have to click through to another screen to set a due date. It would be nice to be able to check an item on the list, and as I did that, it would be deleted.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Nicky

Not Specified, N/A employees

More than a year

September 2018

Strong collaboration by managing living agendas for upcoming meetings.
Pros

My team uses this to maintain living agendas for regular meetings. Being able to build and monitor agenda items in real time ensures that all parties are prepared and the conversation moves quickly.

Cons

As I use this for just one function, there are many features that I have not explored. I don't think that it is a software problem as much as it might be a marketing problem. If I fully understood more value propositions, this tool might be more valuable to my broader organization.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Verified Reviewer

Insurance, N/A employees

More than a year

September 2018

Magnificent App!
Pros

It is the best app I have used to keep my daily, weekly, monthly, and even yearly responsibilities. It is incredibly easy to use, and the learning curve is basically non-existent; I could get used to the app right away.

Cons

There was a more efficient way of setting reminder notifications for the items I have designated to different levels of priority.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Baldemar

Construction, 500+ employees

More than a year

August 2018

Very positive. Product can be configured as desired for the most part.
Pros

I like that the product syncs across my devices and that I can use it for both tracking tasks as well as project management.

Cons

I prefer stronger project management tools such as MS Project compatibility in the Gantt feature and easier integration with Outlook.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

Mike

Not Specified, N/A employees

More than a year

August 2018

I have always liked working from a checklist, this takes it to a new level.
Pros

I don't need to keep track of a checklist, it's always available online, no matter where I am. The best overall thing is, no more forgetting to do something!

Cons

I'd like for there to be an option that automatically deletes completed items after 30 days or so for everyday duties.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kelley

Medical Practice, N/A employees

Less than a year

August 2018

Great tool and easy to use
Pros

I have tried a lot of tools to track action items for myself and the team I manage,ToDoist, Outlook Tasks, Excel, etc. PM is super-intuitive, provides easy views to see what things need to be tackled and when. It has more features than I've probably been able to even use still as I learn more each day I use it. I highly recommend it.

Cons

None as of yet. I have not found anything negative.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Josh

Hospital & Health Care, 500+ employees

Less than 6 months

August 2018

Great project management tool that goes well beyond the typical to-do list and great for...
Pros

The wide variety of tools allows me to handle various task and team management needs. I can easily customize the features to fit my requirements.

Cons

The handheld app needs some work to catch up to the desktop version, which is a bit of a downer. But the dev team reassures me that they are working on it.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Timothy

Architecture & Planning, N/A employees

More than a year

August 2018

I love Priority Matrix and use it everyday.
Pros

Their matrix style and the ability to always have it up on my screen. It helps me organize all my small tasks that do not need to be in my project management software.

Cons

I do not use it to its full potential by any means, but it works for what I need. I do wish I knew more about all its capabilities. I also wish there was a phone app so I could add things when I am not by my computer.

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

Lauren

Not Specified, 11-50 employees

More than a year

August 2018

Easy to use, works well across all of my devices.
Pros

It works well across all my devices and is easy to customize for my needs. It is the most collaborative task management software I have used.

Cons

I cannot copy text into task lists. The dashboard is not easy to configure; I would like more color options.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Chad

Not Specified, N/A employees

Less than a year

July 2018

I use it to track my different action plan
Pros

This software is easy to use the ability for multiple users to work on the same projects and items, and the email notifications I receive when items are due.

Cons

I lack the possibility to create a sub-item in an item in a project. I should also be able to create a repeatable item that shows only when start times occur.

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

Verified Reviewer

Not Specified, N/A employees

More than a year

July 2018

Overall great - Been using for several years, with continued improvements, will continue to...
Pros

I use it daily. I love the ability to post from mail directly for follow-ups and prioritize by quadrants.

Cons

The major challenge is that the extension won't allow me to assign a task to someone right from the email or website selection. Gqueues does :)

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Thomas

Information Technology & Services, N/A employees

More than a year

June 2018

it has been a great help
Pros

What I like most about the system is the fact that I can track employees' work progress and review what is on my desk.

Cons

It does not have APIs to integrate with other software like CRM or QuickBooks, etc.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Rosibel

Not Specified, N/A employees

More than a year

June 2018

Great Idea software wise and once you get the hang of it your ok.
Pros

I find the product very robust with lots of functionality, appreciate the great customer support, and value the ability to tag and link projects.

Cons

It was very hard to understand initially. My team gave up because it was too hard to choose a process for us.

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

Verified Reviewer

Not Specified, 51-100 employees

Less than a year

June 2018

A great product for you to maintain organization and to see your thoughts clearly within the...
Pros

I have been a customer since Priority Matrix became available, and not only am I a great supporter of this application for many organizational benefits, but the best experience for me has been the customer support provided. They really listen to what I have to say while improving versions along the way.

Cons

I used to be able to STAR * my highlighted item(s) in a fair and viewable size. However, during a version update and change, I can now barely even see my highlighted / STAR item. I've been bothered by this one item since that change. Other than that, everything has been pretty great!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mark

Information Technology & Services, N/A employees

More than a year

June 2018

Excellent
Pros

Every opportunity or project can be easily managed with tasks. Tasks are categorized nicely with the Eisenhower Matrix concept. I have not seen any alternative to this app.

Cons

The image library is poor. I can assign images to listed tasks, but this can be improved. I should be allowed to put in my own image.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Makarand

Automotive, 500+ employees

More than a year

June 2018

Priority Matrix is a great tool for organizing your to-do list and scheduling reminders.
Pros

Their ability to schedule repetitive tasks that I perform on a daily, weekly, monthly, and yearly basis.

Cons

What I like least about the software is that I believe you guys send too many software update requests.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Grant

Not Specified, N/A employees

More than a year

June 2018

The Program helps with organizational skills.
Pros

I work in the financial office of our practice, so it did not relate to to my job as much. I had to add new categories and lists.

Cons

I wish the standard version allowed a view of planned time required, per quadrant (capacity review), or if it could export to get a view of the load of work by quadrant.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

Kleey

Not Specified, N/A employees

Less than 6 months

June 2018

I've had a great experience thus far - I think there a few things that can be tweaked.
Pros

I find it helpful that multiple users can collaborate within the software, as it helps keep things organized and keeps communication lines open (if used properly!).

Cons

I am feeling overwhelmed and confused because we added two new programs, so it's taking a little time to get accustomed to both at the same time.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

Katie

Not Specified, N/A employees

Less than a year

June 2018

Makes my day-to-day tasks much easier to manage!
Pros

PriorityMatrix is easy to use and the different options to get what I need from the software.

Cons

I honestly don't have any complaints about the software. It is user-friendly. I personally have not had any issues with it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Amanda

Not Specified, N/A employees

More than a year

May 2018