Process Street Reviews

Pros

The seamless integration with other systems and the capability to manage workflows in real time is impressive.

Cons

Occasionally, we have to wait a few minutes to receive email notifications.

Pros

I love the functionality and the capability to work collaboratively across different functions!

Cons

In the early stages of configuration, managing workflows can sometimes be challenging.

Pros

The feature that requires following the previous step before moving to the next one ensures strict compliance.

Cons

At this moment, I haven't encountered any issues. It seems to be working great for me.

Pros

The feature to share processes with different teams is highly valuable.

Cons

The user interface for all the processes could be enhanced.

Pros

It's incredibly user-friendly. I use it daily for managing workflows.

Cons

As of now, I haven't faced any problems. Process Street has been contributory in helping me manage my projects with precision.

Pros

I like that all the tasks involved can be included in the template, and I can add logic to account for the specific details of each project. It also simplifies collaboration with multiple individuals working on the project and eliminates duplicative efforts.

Cons

It can be quite challenging to view embedded documents directly within the platform since our company uses SharePoint for document storage. The Single Sign-On (SSO) security measures often restrict access to documents from within Process Street. While the provided link helps locate the document quickly, it requires working outside Process Street, and I have to go back and add additional notes regarding the document(s). I also wish I could integrate with more apps, although I'm unsure if it's our company's security measures preventing that possibility. Additionally, having more control over the project status would be beneficial. We have process projects that haven't started yet, and they sometimes get mixed in with active ones, rather than clearly indicating that they are pending projects.

Pros

With my team spread across different departments and cities, Process St has helped us stay focused and aligned by eliminating the need of unnecessary communication.

Cons

There is a significant difference between the features offered in the free account and the paid account. Now the problem is that it's challenging to evaluate the paid features during the free trial, which makes it difficult to determine if they will work effectively for the team.

Pros

I admire the quality and speed of Process Street.

Cons

Everything is good, so there's nothing that isn't good.

Pros

Building processes is a hassle free process now with the drag and drop functionality. The powerful conditional logic adds valuable and practical functionality to any workflow. Also the implementation and support teams both are truly exceptional.

Cons

It would be nice to have slightly more control over page layouts. I understand the need for restrictions, but if there's one thing I could ask to improve the platform, it would be to enhance the functionality of layouts.

Pros

It's easy to use and allows seamless collaboration with colleagues.

Cons

I'm unable to embed graphics within the same text box (perhaps nobody has shown me how to do it). I have to attach the graphics in a separate section. Does that make sense?

Pros

Every task was efficiently handled by each team, making it easier to delegate tasks even without a dedicated training department. We can confidently hire more staff without worrying about training.

Cons

Initially, when the conditional logic was updated, I didn't like the change. However, as we updated our checklists, I found it more suitable. Now, you can hide it on the main checklist and only show it on specific checklists when needed.

Pros

As a small business working in the field of sustainable consultancy, we started utilizing Process Street in 2018. On one hand, the software is highly powerful, but on the other hand, it is quite complex and challenging to familiarize oneself with the product and utilize it properly. However, as we continued working with it, we grew more comfortable and we integrated it into our company's processes and even our client-related processes. Unfortunately, the major drawback for was to remember numerous operational options. It became very difficult mainly if you don't work with it at least on a weekly basis. Therefore, if you're a small or mid-sized company like us that cannot dedicate an employee solely to this software, it's best to steer clear of Process Street.

Cons

Well the primary reason I choose to discontinue using it, or rather distance myself from the company Process Street, was their product policy, or more accurately, their customer exploitation policy, which functions as follows: 1. Begin as a small company and refine the product based on customer/beta tester feedback. 2. Expand, introduce more services, and make customers reliant on the software. 3. Once the customer base is sufficiently large and revenues soar, increase the prices suddenly and excessively.

Pros

Managing tasks and accomplishing responsibilities was never this easy before.

Cons

Uploading photos or documents tends to have a slow performance.

Pros

The ability to manage my daily tasks and have a centralized view of everything I need to accomplish, with the option to prioritize items, is invaluable.

Cons

Setting up workflows can be challenging for individuals who are not technologically inclined, especially when utilizing the conditional logic feature.

Pros

Besides the outstanding customer service, I also like the ease of use and the ability to quickly start building something. It's easy to navigate the platform and make necessary changes. While I'm comfortable with complex software, Process Street helps me work smarter, not harder.

Cons

One thing I would prefer is an easier way to assign tasks to one person per workflow that has been executed, without having to set up a new workflow or assign tasks individually. It would be great to select multiple tasks within a workflow and assign them in bulk. Additionally, it would be beneficial to customize a workflow once it has been executed, instead of making all the changes in the template.

Pros

Even without prior experience, it's easy to understand and utilize the flow, making edits whenever necessary. The dashboard provides a comprehensive overview of various flows and processes, which is highly beneficial. Repetitive tasks are a breeze with Process Street.

Cons

As both a user and administrator of Process Street, I feel that managing tasks on the backend could be a bit easier. However, any problems or concerns I have raised with my account manager have been promptly addressed and resolved, so I can't complain!

Pros

The checklist format kept me organized during a demanding onboarding process and provided reminders for overdue tasks the following day.

Cons

Some of the pages can be overwhelming as they have so much information. It would be helpful to have a smaller page format specifically for tests/quizzes.

Pros

The simplicity of use. Also it seamlessly integrates with a multitude of APIs and programs.

Cons

I find the pricing for multiple users quite high.

Pros

What sets Process Street apart from others is its user-friendly interface. It simplifies the process of creating workflows and tasks which makes it quite easy for all users to use it. We also like the capability to import task templates. Furthermore, the pricing is reasonable.

Cons

Having reminders would be very useful, as a couple of my team members have requested. It would add another layer to the package.

Pros

Process Street offers a robust and user-friendly platform for streamlining workflows and enhancing productivity. The software's visual checklist approach allows teams to establish and manage standardized processes, ensuring uniformity and precision. With its intuitive interface and extensive template library, Process Street streamlines the creation and documentation of workflows, facilitating effective collaboration among both technical and non-technical users. The platform's automation features, including conditional logic and task assignments, enhance efficiency and minimize manual labor.

Cons

One potential downside of Process Street is the learning curve associated with mastering its advanced features. While the basic functionality is simple to learn but to fully unlock the platform's potential may require time and training, particularly for users who are new to process management software. Furthermore, the absence of native integrations with certain popular tools may necessitate additional steps or workarounds to connect Process Street with existing workflows, which can be a minor inconvenience.