Process Street Reviews

Pros

We bought Process Street to create a visual guide for repetitive tasks in our agency. It combines our standard procedures with tasks that can be assigned to staff and allows us to track progress. Before we assigned tasks to staff with a checklist and linked to the corresponding procedure. With Process Street everything is in one place allowing us to verify that staff follow procedures correctly every time they complete a task.

Cons

Although there is room for improvement building new tasks with this tool is generally easy and intuitive. One area that could use improvement is the way droppedin images always load at the bottom of the edit view. This can be a bit tedious if you are trying to edit a task with many screenshots as you have to drag the images back up. However overall this is a very userfriendly way to build a visual SOP for each task in our agency.

Pros

Process Street consolidates all the relevant information and offers a comprehensive overview of our organization's processes in one convenient place. It's a system that can be utilized by everyone in the company with minimal instruction.

Cons

Despite Process st's continuous updates and addition of new features, it heavily relies on external applications and connections to accomplish specific tasks. What I find most enjoyable about process work is diminished by this.

Pros

It feels like having a personal journal that captures all my activities in real-time, along with a real-time tracker to ensure nothing is missed.

Cons

I haven't figured out how to locate specific tasks yet.

Pros

Process Street has proven to be an invaluable tool for my team. It simplifies and streamlines process management and collaboration in an intuitive manner. The user-friendly interface allows us to quickly create and customize recurring tasks and checklists, which can be easily shared with colleagues. We can assign tasks to team members, track progress, and store relevant documents in one convenient location. It has greatly improved our organization and efficiency in managing workflows.

Cons

The only drawback I have with Process Street is its occasional slowness in loading. Other than that, the program operates smoothly and efficiently.

Pros

The ease of use of the product is remarkable. I love the satisfaction it gives of checking things off!

Cons

For our usage (Onboarding Checklist), it works well, and I can't think of any necessary improvements for it.

Pros

Integrating Process Street with our business was very easy. It allows us to stay organized with our tasks and keep each other updated.

Cons

At times, the UI can be a bit finicky, particularly when switching between workflows.

Pros

The primary reason we adopted Process Street for our agency is its ability to provide a visual, step by step process for repetitive tasks. Combining our internal standard operating procedures (SOPs) with assignable tasks and progress tracking for each step is highly valuable. Previously, we assigned general tasks to staff with preloaded checklists and provided a link to refer to the SOPs. Process Street consolidates all these elements into a single package, making it effortless for us to ensure that staff members follow SOPs while completing tasks, ensuring consistent adherence to the correct procedures.

Cons

Creating new tasks is easy and intuitive. However, certain functionality could be improved. For instance, dropped-in images always load at the bottom of the edit view, which can be tedious when editing a task with numerous screenshots, requiring dragging them back up the chain. Nevertheless, overall, it's a highly user-friendly method for developing a visual SOP for each task in our agency.

Pros

It is a comprehensive, user-friendly, and easily configurable tool. It is excellent for ensuring consistent workflows, and the pricing is suitable for small teams.

Cons

The email integration is less than ideal. Emails originate from @process.st instead of the user's email which significantly reduce the effectiveness of the email feature.

Pros

I'm amazed at how easily I picked up and mastered Process Street. The introduction of conditional logic made it even easier for individuals with limited technical skills to grasp the basics. Now, with the addition of "and/or" statements, it opens up a whole realm of possibilities. Process Street has given me a more significant role within the company, although I've only been here for a few months. Everyone who has used Process Street in our company has expressed how much time it has saved them. As it continues to evolve, we keep discovering new ways to integrate it into our operations.

Cons

There are a couple of concerns I have: firstly, the inability to schedule monthly schedules for weekdays only, and secondly, validations on number questions don't work with numbers starting with 0.

Pros

It boosts the efficiency of our HR and IT teams. With constant communication happening, Process Street keeps us updated on every workflow.

Cons

The coding can be a bit confusing, but since I'm not involved in the setup process, I haven't delved deep into learning it.

Pros

Process Street is very user-friendly and easy to learn. It is an excellent tool for project management, especially during onboarding and task completion.

Cons

No issues so far! The tool has been working great for me.

Pros

Thanks to Process Street, we were able to streamline our onboarding, renewal, and administrative procedures, as well as enhance our internal communication. Within a short period, we successfully systematized our entire business operations with the help of this platform.

Cons

While there is room for improvement, the tool's existing capabilities meet my needs, especially considering how frequently I use them.

Pros

As we were planning to get Process Street for our organization, the first step was to include our operations processes in the library. Adding links from Google Docs to our library was not an issue, and our Operations Manual is now up to date and accessible to everyone in the organization.

Cons

One drawback is the lack of direct integration with our Filemaker database system. During the evaluation, Process Street's connectors didn't connect to Filemaker. This meant that using those features would require duplicating data input or developing a custom software solution as a conduit to Filemaker, which we might consider funding in the future. Despite not utilizing all of Process Street's features, we are currently satisfied with what we are using.

Pros

The workflow feature is fantastic. It has greatly improved our team's collaboration with other departments compared to using Google Docs and spreadsheets.

Cons

In the beginning I was quite intimidated by the idea of adapting our unique processes into a new product.

Pros

The software developers behind Process Street have clearly put in great effort to design features that effectively manage workflows and processes. It's evident that they strive to deliver a high-quality product for the end users.

Cons

Some of the advanced features can be a bit confusing and require extra effort to understand.

Pros

We absolutely love the conditional logic option and utilize it in every form.

Cons

It would be great if we could insert images alongside text instead of having to add them as a separate field.

Pros

It's quite easy to set up and modify processes.

Cons

The task backlog and workflow progress could be improved, as it can be difficult to determine the status of each workflow without opening the instance.

Pros

Checklist format option is what I love the most. Also I am also pleased with the fact that I can integrate other software. Also my contractors were impressed with the onboarding process we created.

Cons

The interface can be a bit confusing. I had to create a short video to explain how to use it to new users.

Pros

The automation, simplicity, and interface design made navigation a simple task.

Cons

I felt that the conditional logic section could be made more user-friendly. It automatically hides certain elements, which sometimes I didn't want hidden, and it took a while to find out about this issue. Additionally, a batch deletion feature for completed runs would be useful. Also it would also be beneficial to have client-facing exportable forms with actions to add photos.

Pros

I love that it eliminates the redundancy of tasks.

Cons

If there are multiple admins setting up the workflows, everything become very confusing.