Total 86 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D
Daniel

Automotive, 11-50 employees

Less than 6 months

5.0

Review of Process Street

Pros

Navigating the platform is a simple task, and its high level of customization allows for easy adaptation to our company's specific needs.

Cons

With Process Street it seems like tasks can be easily overlooked or not properly passed on to the next person or department.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Aaryan Salman

Education Management, 51-100 employees

Less than a year

5.0

Power-packed Process Management Tool

Pros

I really like the simplicity and user-friendliness of this platform. It's one of the best options available, especially with the integrated knowledge base feature.

Cons

It's quite pricey, which is one factor for us to reconsider our continued use of Process.St. Additionally, the user interface lacks attractiveness.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marco

Real Estate, 1-10 employees

Less than 6 months

5.0

Great tool

Pros

The integration with DocuSign and the ease of assigning and tracking tasks, including overdue tasks, are highly valuable.

Cons

There is a requirement to utilize a zapper for certain connectivity.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Matt

Marketing and Advertising, 11-50 employees

More than a year

4.0

Great Software

Pros

The ease of use and the wide range of customization options are truly remarkable, although they can be overwhelming at first.

Cons

It was quite challenging to encourage employees to actively participate with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D
Damian

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

Implementation

Pros

It's an excellent tool for staying organized and gaining visibility into the progress of each implementation.

Cons

The UI/UX could benefit more from a little makeover. It would also be nice to have the ability for users to add a personal touch since I spend my entire day looking at it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
VaShonda

Computer Software, 11-50 employees

Less than a year

5.0

We Love Process Street

Pros

Platform's intuitiveness is remarkable, and the support team is truly exceptional. They are knowledgeable, kind, patient and extremely helpful. The software is designed to be self-serving, offering templates, tutorials, and more. The automation and conditional logic features are amazing and greatly contribute to maintaining organization.

Cons

The inability to insert a table into the text and the lack of version control to track exactly what changes were made are some limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10