Process Street Reviews

“A simple way to complete repetitive processes in my business.

Pros

Using this platform to streamline my business processes and having them readily accessible whenever needed. This is something that has allowed me to: reduce execution times, minimize the chances of skipping a step and making errors, and effortlessly delegate tasks.

Cons

I wish that the pricing plan offered by the platform could be changed. Since I don't use it frequently enough, so the monthly plan doesn't seem worthwhile. If there were a more accessible plan available, it would be easier to use and maintain a paid subscription for a longer period.

“Entry Level Product for Task Management/Onboarding

Pros

I like the relative simplicity of using the platform and the ability to quickly copy/create standard flows. It makes it quite convenient for other members of the organization to have assigned tasks without requiring a license.

Cons

It lacks some automation features that could take it to the next level and further streamline certain tasks. Additionally, it can be a bit challenging to get an overall view of multiple tasks happening simultaneously.

“Everything is Great so Far!

Pros

The support from the customer and sales team has been exceptional thus far. Although we are in the early stages of implementing Process St, they have been very patient and helpful in addressing my numerous questions by providing detailed responses. Currently, we are using it to enhance our employee onboarding experience. While we haven't gone live yet, we can already envision significant improvements in our current processes. We are thrilled about the opportunities that Process St offers for present and future process enhancements in our business!

Cons

There is a slight learning curve to understand the platform and its functionalities. However, as I mentioned before, the Customer Support is exceptional and more than willing to provide helpful resources such as articles, videos, or even schedule a call to guide you through any difficulties until everything clicks.

“Process Street Review

Pros

Overall, it has been a positive experience. The ease of use and task management greatly contribute to our teams efficiency and staying on track. Being able to modify tasks and adjust processes is particularly helpful.

Cons

With Process Street I haven't encountered any problems so far.

“Process Street Review

Pros

The automation capabilities are remarkable as it allows us to seamlessly connect all the tasks together.

Cons

I wish the reporting page could be customized according to our specific needs. It would be great to have more flexibility in modifying it.

“Workflow Management

Pros

Process Street is user-friendly, and they provide excellent support. Building workflows and integrating processes is also hassle free.

Cons

So far I haven't come across any issues since I absolutely love using Process Street and building our processes within it.

“The Great Time Saver

Pros

Process St has been contributory in saving us a significant amount of time and ensuring nothing is overlooked. In the property management industry, where there are numerous moving parts, it helps our entire team stay informed and prevent any oversights.

Cons

When we initially started using the platform, we purchased 10 consulting hours to assist with the setup. Now that we're mostly up and running, it would be great to have the option to purchase 30 to 60 minutes of consulting for occasional questions or concerns. Currently, the available packages only offer multiple hours of consulting.

“Process Street is a must have

Pros

I would really like to mention one thing that the user-friendliness of Process Street is extraordinary. Even a new employee can quickly navigate and create pages within a span of 1 to 3 days.

Cons

It would be beneficial to have more tutorials available to become a Process Street Subject Matter Expert.

“Blissful Process Street

Pros

It's quite simple and easy to use.

Cons

The response time after submitting a support ticket could be improved.

“What I love about the Product

Pros

One of the things I like the most is the ability to store and edit step by step processes at any time which ensures the quality of work. It also promotes systematic collaboration between users.

Cons

I haven't come across any aspects that I dislike about it. Perhaps it could be addressed in future updates or something.

“Great Experience

Pros

It provides guidance, organized information and step by step processes.

Cons

I can't think of any cons to using Process Street. I am genuinely impressed with its capabilities.

“Fersie - process street experience

Pros

The document generation feature is what I like the most. I can create workflows and share them with my colleagues, and the private library allows me to store my personal workflow processes. My overall experience with Process Street has been amazing.

Cons

I think the navigator, such as inserting a file, link, or adding a photo, could be improved. Currently, I can't directly paste a screenshot of a document, so I have to add it from the saved photos on my device. I suggest adding a feature to directly insert a screenshot image.

“Process Street is your A game

Pros

It simplifies tasks for me and adds more value to my clients.

Cons

I'm not sure how to answer this because I'm currently a big advocate for using Process Street.

“Process Street Survey

Pros

One of the best aspect for me is how Process Street allows easy tracking and management of my processes.

Cons

Honestly I don't have any complaints. I'm enjoying all the features of Process Street.

“No other task/organisation system compares!

Pros

The customer service provided is unmatched, even with a significant time zone difference. They are always friendly and go above and beyond in providing support.

Cons

Compared to other alternatives, it is a bit costly.

“Great to have a checklist for this

Pros

Delegating tasks to onboarding representatives and providing feedback is not a problem anymore.

Cons

I wish there was an easier way to send report cards to them once the onboarding process is complete.

“Good Experience

Pros

The platform is easy to use, highly intuitive and suitable for daily use.

Cons

Currently, I don't see any cons. It's a good tool to use.

“I couldn't do my job without process street

Pros

I absolutely love how I can easily access all my current and past tasks for each client. It allows me to clearly outline all the necessary steps for every department process which ensures timely and consistent completion.

Cons

It would be great if there was an option to add special tasks to individual processes. These tasks are infrequent or specific one-time tasks for particular clients, and it would be convenient to include them in a to-do list without editing it for future flows.

“Honest review on Capterra about their experience using Process Street.

Pros

The platform is intuitive and easy to navigate. It's incredibly user-friendly.

Cons

I haven't encountered any issues since it functions perfectly for me.

“Complete customer requested tasks quickly

Pros

Process Street allows me to easily track customer requests and send them notifications once tasks are completed. The ability to directly email customers from the platform is a significant advantage. I also like being able to submit bugs to my tech team and monitor their progress until resolution.

Cons

The aspect that I believe has the most potential for improvement is the Slack notifications. They are incredibly useful in promptly alerting me to tasks that require attention. However, it's often challenging to complete the necessary actions within Slack itself. Navigating to the web browser from Slack isn't as simple as I thought, so I either have to access the email notification or manually visit the Process Street site.

“Review about Process Sr

Pros

The seamless integration with other systems and the capability to manage workflows in real time is impressive.

Cons

Occasionally, we have to wait a few minutes to receive email notifications.

“Great product!

Pros

I love the functionality and the capability to work collaboratively across different functions!

Cons

In the early stages of configuration, managing workflows can sometimes be challenging.

“Good to make sure nothing gets missed out

Pros

The feature that requires following the previous step before moving to the next one ensures strict compliance.

Cons

At this moment, I haven't encountered any issues. It seems to be working great for me.

“Great tool for workflow/project management

Pros

The feature to share processes with different teams is highly valuable.

Cons

The user interface for all the processes could be enhanced.

“Why I love Process Street

Pros

It's incredibly user-friendly. I use it daily for managing workflows.

Cons

As of now, I haven't faced any problems. Process Street has been contributory in helping me manage my projects with precision.

“Transition Management - Colliers Lease Administration

Pros

I like that all the tasks involved can be included in the template, and I can add logic to account for the specific details of each project. It also simplifies collaboration with multiple individuals working on the project and eliminates duplicative efforts.

Cons

It can be quite challenging to view embedded documents directly within the platform since our company uses SharePoint for document storage. The Single Sign-On (SSO) security measures often restrict access to documents from within Process Street. While the provided link helps locate the document quickly, it requires working outside Process Street, and I have to go back and add additional notes regarding the document(s). I also wish I could integrate with more apps, although I'm unsure if it's our company's security measures preventing that possibility. Additionally, having more control over the project status would be beneficial. We have process projects that haven't started yet, and they sometimes get mixed in with active ones, rather than clearly indicating that they are pending projects.

“Remote Work with Ease

Pros

With my team spread across different departments and cities, Process St has helped us stay focused and aligned by eliminating the need of unnecessary communication.

Cons

There is a significant difference between the features offered in the free account and the paid account. Now the problem is that it's challenging to evaluate the paid features during the free trial, which makes it difficult to determine if they will work effectively for the team.

“Very good

Pros

I admire the quality and speed of Process Street.

Cons

Everything is good, so there's nothing that isn't good.

“Amazing Platform with Top-Tier Support

Pros

Building processes is a hassle free process now with the drag and drop functionality. The powerful conditional logic adds valuable and practical functionality to any workflow. Also the implementation and support teams both are truly exceptional.

Cons

It would be nice to have slightly more control over page layouts. I understand the need for restrictions, but if there's one thing I could ask to improve the platform, it would be to enhance the functionality of layouts.

“My first 30 days of using Process Street

Pros

It's easy to use and allows seamless collaboration with colleagues.

Cons

I'm unable to embed graphics within the same text box (perhaps nobody has shown me how to do it). I have to attach the graphics in a separate section. Does that make sense?

“Process st you rock!

Pros

Every task was efficiently handled by each team, making it easier to delegate tasks even without a dedicated training department. We can confidently hire more staff without worrying about training.

Cons

Initially, when the conditional logic was updated, I didn't like the change. However, as we updated our checklists, I found it more suitable. Now, you can hide it on the main checklist and only show it on specific checklists when needed.

“good software, but not trustworthy company

Pros

As a small business working in the field of sustainable consultancy, we started utilizing Process Street in 2018. On one hand, the software is highly powerful, but on the other hand, it is quite complex and challenging to familiarize oneself with the product and utilize it properly. However, as we continued working with it, we grew more comfortable and we integrated it into our company's processes and even our client-related processes. Unfortunately, the major drawback for was to remember numerous operational options. It became very difficult mainly if you don't work with it at least on a weekly basis. Therefore, if you're a small or mid-sized company like us that cannot dedicate an employee solely to this software, it's best to steer clear of Process Street.

Cons

Well the primary reason I choose to discontinue using it, or rather distance myself from the company Process Street, was their product policy, or more accurately, their customer exploitation policy, which functions as follows: 1. Begin as a small company and refine the product based on customer/beta tester feedback. 2. Expand, introduce more services, and make customers reliant on the software. 3. Once the customer base is sufficiently large and revenues soar, increase the prices suddenly and excessively.

“Good work!

Pros

Managing tasks and accomplishing responsibilities was never this easy before.

Cons

Uploading photos or documents tends to have a slow performance.

“Process St - Honest Review

Pros

The ability to manage my daily tasks and have a centralized view of everything I need to accomplish, with the option to prioritize items, is invaluable.

Cons

Setting up workflows can be challenging for individuals who are not technologically inclined, especially when utilizing the conditional logic feature.

“Take a stroll down Process Street - you won't regret it!

Pros

Besides the outstanding customer service, I also like the ease of use and the ability to quickly start building something. It's easy to navigate the platform and make necessary changes. While I'm comfortable with complex software, Process Street helps me work smarter, not harder.

Cons

One thing I would prefer is an easier way to assign tasks to one person per workflow that has been executed, without having to set up a new workflow or assign tasks individually. It would be great to select multiple tasks within a workflow and assign them in bulk. Additionally, it would be beneficial to customize a workflow once it has been executed, instead of making all the changes in the template.

“Good Support, Better Product

Pros

Even without prior experience, it's easy to understand and utilize the flow, making edits whenever necessary. The dashboard provides a comprehensive overview of various flows and processes, which is highly beneficial. Repetitive tasks are a breeze with Process Street.

Cons

As both a user and administrator of Process Street, I feel that managing tasks on the backend could be a bit easier. However, any problems or concerns I have raised with my account manager have been promptly addressed and resolved, so I can't complain!

“Process Street for Onboarding

Pros

The checklist format kept me organized during a demanding onboarding process and provided reminders for overdue tasks the following day.

Cons

Some of the pages can be overwhelming as they have so much information. It would be helpful to have a smaller page format specifically for tests/quizzes.

“Process Street Review

Pros

The simplicity of use. Also it seamlessly integrates with a multitude of APIs and programs.

Cons

I find the pricing for multiple users quite high.

“Incredibly User Friendly

Pros

What sets Process Street apart from others is its user-friendly interface. It simplifies the process of creating workflows and tasks which makes it quite easy for all users to use it. We also like the capability to import task templates. Furthermore, the pricing is reasonable.

Cons

Having reminders would be very useful, as a couple of my team members have requested. It would add another layer to the package.

“Process Street: Streamline Workflows and Enhance Efficiency

Pros

Process Street offers a robust and user-friendly platform for streamlining workflows and enhancing productivity. The software's visual checklist approach allows teams to establish and manage standardized processes, ensuring uniformity and precision. With its intuitive interface and extensive template library, Process Street streamlines the creation and documentation of workflows, facilitating effective collaboration among both technical and non-technical users. The platform's automation features, including conditional logic and task assignments, enhance efficiency and minimize manual labor.

Cons

One potential downside of Process Street is the learning curve associated with mastering its advanced features. While the basic functionality is simple to learn but to fully unlock the platform's potential may require time and training, particularly for users who are new to process management software. Furthermore, the absence of native integrations with certain popular tools may necessitate additional steps or workarounds to connect Process Street with existing workflows, which can be a minor inconvenience.

“Great tool for creating visual SOPs that can improve task completion.

Pros

We bought Process Street to create a visual guide for repetitive tasks in our agency. It combines our standard procedures with tasks that can be assigned to staff and allows us to track progress. Before we assigned tasks to staff with a checklist and linked to the corresponding procedure. With Process Street everything is in one place allowing us to verify that staff follow procedures correctly every time they complete a task.

Cons

Although there is room for improvement building new tasks with this tool is generally easy and intuitive. One area that could use improvement is the way droppedin images always load at the bottom of the edit view. This can be a bit tedious if you are trying to edit a task with many screenshots as you have to drag the images back up. However overall this is a very userfriendly way to build a visual SOP for each task in our agency.

“Efficiency in performing routine tasks

Pros

Process Street consolidates all the relevant information and offers a comprehensive overview of our organization's processes in one convenient place. It's a system that can be utilized by everyone in the company with minimal instruction.

Cons

Despite Process st's continuous updates and addition of new features, it heavily relies on external applications and connections to accomplish specific tasks. What I find most enjoyable about process work is diminished by this.

“I like it

Pros

It feels like having a personal journal that captures all my activities in real-time, along with a real-time tracker to ensure nothing is missed.

Cons

I haven't figured out how to locate specific tasks yet.

“A Comprehensive and Intuitive Process Management Tool

Pros

Process Street has proven to be an invaluable tool for my team. It simplifies and streamlines process management and collaboration in an intuitive manner. The user-friendly interface allows us to quickly create and customize recurring tasks and checklists, which can be easily shared with colleagues. We can assign tasks to team members, track progress, and store relevant documents in one convenient location. It has greatly improved our organization and efficiency in managing workflows.

Cons

The only drawback I have with Process Street is its occasional slowness in loading. Other than that, the program operates smoothly and efficiently.

“Process Street User

Pros

The ease of use of the product is remarkable. I love the satisfaction it gives of checking things off!

Cons

For our usage (Onboarding Checklist), it works well, and I can't think of any necessary improvements for it.

“A trip down Process Street

Pros

Integrating Process Street with our business was very easy. It allows us to stay organized with our tasks and keep each other updated.

Cons

At times, the UI can be a bit finicky, particularly when switching between workflows.

“A Great Tool For Visual SOPs That Improves Task Completion Quality

Pros

The primary reason we adopted Process Street for our agency is its ability to provide a visual, step by step process for repetitive tasks. Combining our internal standard operating procedures (SOPs) with assignable tasks and progress tracking for each step is highly valuable. Previously, we assigned general tasks to staff with preloaded checklists and provided a link to refer to the SOPs. Process Street consolidates all these elements into a single package, making it effortless for us to ensure that staff members follow SOPs while completing tasks, ensuring consistent adherence to the correct procedures.

Cons

Creating new tasks is easy and intuitive. However, certain functionality could be improved. For instance, dropped-in images always load at the bottom of the edit view, which can be tedious when editing a task with numerous screenshots, requiring dragging them back up the chain. Nevertheless, overall, it's a highly user-friendly method for developing a visual SOP for each task in our agency.

“Great workflow standardization for HR

Pros

It is a comprehensive, user-friendly, and easily configurable tool. It is excellent for ensuring consistent workflows, and the pricing is suitable for small teams.

Cons

The email integration is less than ideal. Emails originate from @process.st instead of the user's email which significantly reduce the effectiveness of the email feature.

“Rhys Hewitt Process Street Review

Pros

I'm amazed at how easily I picked up and mastered Process Street. The introduction of conditional logic made it even easier for individuals with limited technical skills to grasp the basics. Now, with the addition of "and/or" statements, it opens up a whole realm of possibilities. Process Street has given me a more significant role within the company, although I've only been here for a few months. Everyone who has used Process Street in our company has expressed how much time it has saved them. As it continues to evolve, we keep discovering new ways to integrate it into our operations.

Cons

There are a couple of concerns I have: firstly, the inability to schedule monthly schedules for weekdays only, and secondly, validations on number questions don't work with numbers starting with 0.

“Great for HR Purposes

Pros

It boosts the efficiency of our HR and IT teams. With constant communication happening, Process Street keeps us updated on every workflow.

Cons

The coding can be a bit confusing, but since I'm not involved in the setup process, I haven't delved deep into learning it.