Process Street Reviews

Great tool for creating visual SOPs that can improve task completion.

Great tool for creating visual SOPs that can improve task completion.

Pros

We bought Process Street to create a visual guide for repetitive tasks in our agency. It combines our standard procedures with tasks that can be assigned to staff and allows us to track progress. Before we assigned tasks to staff with a checklist and linked to the corresponding procedure. With Process Street everything is in one place allowing us to verify that staff follow procedures correctly every time they complete a task.

Cons

Although there is room for improvement building new tasks with this tool is generally easy and intuitive. One area that could use improvement is the way droppedin images always load at the bottom of the edit view. This can be a bit tedious if you are trying to edit a task with many screenshots as you have to drag the images back up. However overall this is a very userfriendly way to build a visual SOP for each task in our agency.