ProHance

ProHance Reviews

Claimed

Claimed

Total 19 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

47%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SBA

Syed Basith A.

Mid Market, 101-500 employees

4.0
June 2026

Visibility into productivity stays clear

Pros

One thing that works really well in ProHance is the accuracy of its reports. It gives clear visibility into productivity, automates activity tracking and also lets users record offline official work through TAFS updates.

Cons

A downside is that offline activities still depend on manual TAFS updates.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

A

Anonymous

Telecommunications, 101-500 employees

4.0
June 2026

tracking stays reliable

Pros

The thing that really worked well was its accurate data monitoring and the implementation process felt very transparent from start to finish.

Cons

It clearly has a lot of potential especially if AI capabilities are added more deeply and that's an area that deserves stronger focus going forward.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Hospital & Health Care, 101-500 employees

3.0
June 2026

Shows productivity much more clearly

Pros

From an admin perspective it has been really valuable for giving clearer visibility into workforce productivity and how applications are being used. I can pull detailed reports, keep track of data capture and help managers with insights they can actually act on. The dashboards make it much simpler to identify productivity patterns, improve resource allocation and support better decision-making. It's been particularly helpful when it comes to managing hybrid and remote teams.

Cons

One thing that would make it better is notifying users whenever data capture gets interrupted. That way they would know their activity is not being recorded and could fix the issue right away.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

JT

Jenelyn T.

Enterprise, 500+ employees

4.0
May 2026

dashboard customizes exactly how we want

Pros

Being able to arrange the dashboard in the way that works best for me is the part I like most as a user.

Cons

When marking time away from the system, it would be better if users could choose the activity in advance instead of having to assign it afterward.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

NH

Nirmal H.

Enterprise, 500+ employees

4.0
May 2026

userfriendly!

Pros

ProHance gives a really detailed level of information and useful insights. On top of that the dashboards and reports are user friendly and are simple to work with.

Cons

There's still room for users to game the system especially around time away from the system. It also comes with a fairly steep learning curve for users.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

BR

Bellamkonda R.

Enterprise, 500+ employees

5.0
May 2026

monitoring made easy!

Pros

One thing that really stands out is how clearly it shows everything in real time. It helps track work hours, application usage, attendance and overall productivity trends which makes day to day monitoring much easier.

Cons

A downside mentioned by some users is that the activity tracking can sometimes label people as idle or inactive when they are actually working especially in roles that involve reading or other tasks that do not require much keyboard use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VT

Vishal T.

Mid Market, 101-500 employees

4.0
May 2026

Setup was friendly

Pros

Getting started with it was a positive experience because the platform is user friendly and the customer support team was very responsive. When we ran into a technical issue, they stepped in quickly and guided us through the interface in a friendly and helpful way. The assistance from the team also made the setup process go well overall.

Cons

There is still room for improvement especially around customization. We would like to see a few additional options such as MFA and other configuration features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

BD

Bhagyashree D.

Enterprise, 500+ employees

5.0
May 2026

Tracks utilization without any guesswork

Pros

I must say getting a full view of users overall utilization is very helpful and monitoring everything is simple. The tool is also very user friendly and easy to work with.

Cons

Nothing I dislike about this tool. It continues to be useful all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DK

Divyansh K.

Enterprise, 500+ employees

4.0
May 2026

Shows KPIs and workloads clearly

Pros

Keeping track of who has capacity and who is overloaded is much easier with this tool. Also it has been really useful for analyzing team availability assigning work more clearly and following KPI performance. The timed notifications are also a nice touch especially around things like lunch breaks and the pop up reminders help me stay aware of how often I am using it. Setup was simple and overall I'd rate it around a four or five.

Cons

Well no major issues to mention from our side.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Medical Practice, 101-500 employees

4.0
May 2026

Keeps activity easy to monitor

Pros

ProHance has been really useful for keeping track of employee activities and whenever I need help, the support team is always responsive and helpful.

Cons

The support has been good so I really do not have anything negative to mention.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

V

Viveka

Information Technology and Services, 500+ employees

More than a year

5.0
March 2023

Optimize time management with ProHance

Pros

ProHance stands out to me as an excellent tool for managing workforce productivity, offering many benefits for my business. It helps improve productivity by giving me insights into how my employees spend their time, making it easier to identify inefficiencies, bottlenecks, and areas for improvement. The tool tracks time spent on different tasks, which helps me optimize workflows and monitor productivity. Its seamless integration with other software makes it simple to add to our existing systems. Plus, ProHance offers customizable reports that allow for in-depth data analysis and trend identification.

Cons

The fact that ProHance is a paid tool could be a challenge for smaller organizations that have limited budgets.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

K

Keerthana

Information Technology and Services, 500+ employees

Less than a year

5.0
March 2023

Enhance productivity

Pros

ProHance is an operations management solution that allows me to track tasks and projects in real time. The app generates accurate reports showing time tracking details and work balance. After using it for over 7 months, I've found it especially helpful in identifying unnecessary time spent, which is particularly valuable for those working in hybrid or remote setups.

Cons

Sometimes, ProHance asks for a reason for offline status, even if I've only been away from the system for just 15 minutes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
August 2022

User-friendly interface

Pros

It is user-friendly, with convenient and helpful features.

Cons

The support system could use some improvements, as there have been times when there were delays in responding to tickets I've raised for follow-up.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

S

Sevgin

Computer Software, 51-100 employees

More than a year

5.0
August 2021

Effortless invoicing with MaestroCR

Pros

MaestroCR effectively addresses the essential challenges in the communication process between a software company and its clients during software project management. In essence what stands out for me is the adept management of the effort-to-invoice cycle executed with utmost simplicity.

Cons

The simplicity and user-friendliness of everything are pleasing and I appreciate the seamless integrations with our existing tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Banu

Textiles, 500+ employees

Less than a year

5.0
July 2021

Powerful integrations

Pros

Its integrations are essential for me to manage software projects efficiently.

Cons

NO CONS from my side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Gezde

Computer Software, 500+ employees

Less than 6 months

5.0
July 2021

A game-changer for software project development

Pros

They've found an effective solution for the software project development industry. It's a really valuable tool for project managers to have.

Cons

There's definitely room for more integrations and plugins to make the system even more versatile.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mayank

Computer Software, 51-100 employees

More than a year

5.0
October 2018

Fast, responsive, and feature-rich

Pros

This time-tracking software is the best I've ever used. What stands out the most to me is its quick responsiveness and the outstanding features it offers.

Cons

I think it needs a bit more automation and some additional security features.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

V

Vinayakrishna

Not Specified, 500+ employees

More than a year

5.0
March 2018

Reliable and accurate production monitoring

Pros

I can fetch detailed reports on resource production with great accuracy using the application. It also allows me to monitor how the application is being used.

Cons

After 3 hours of inactivity, the ProHance application mistakenly assumes that I've logged off. Also, having to repeatedly provide a reason for logging off becomes somewhat of a nuisance.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

G

George

Information Technology and Services, 500+ employees

More than a year

4.0
February 2018

Boost efficiency

Pros

ProHance meets my needs for time and productivity management by filling the gap for tracking time. It also introduces productivity and time-related factors through lean analytics, which helps me improve overall efficiency.

Cons

The customer service is slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10